Lacuna Innovation is an innovation consulting firm that helps global organizations sustainably innovate new products, services, and business models. They identify trends that impact clients' businesses and find innovation opportunities through research, workshops, and understanding customer needs. Lacuna develops proof-of-concept designs, prototypes, and commercial solutions. With offices worldwide, Lacuna has global reach to be at the forefront of innovation. Their services include anticipating future opportunities and trends, developing growth strategies, creating stakeholder-centric solutions, and embedding sustainable innovation capabilities into organizations.

1. BRIDGING THE
INNOVATION GAP

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Lacuna Innovation is a boutique agency of Innovation
architects assisting global organisations to sustainably
Innovate new products, services and business
models. We expertly identify and monitor Trends that
impact our clients’ businesses and assist them in
identifying Innovation Opportunities to be pursued
through focused research, workshops, and our unique
understanding of the unmet needs of consumers.
Our proactive approach to Innovation
Management allows us to move beyond Concept
Development to developing Proof-of-Concept
design, prototyping and ultimately, solutions
for commercialisation. With offices in London,
Cape Town, Johannesburg and Mauritias, we
have global recognition, credibility and reach;
positioning us at the forefront of innovation.
Weuseknowledge,criticalthinking,problem-solvingand
creativitytohelpyouweatherthechallengesofuncertainty
andchaos.Toultimatelyharnessnewopportunities.
WHAT WE DO
INNOVATION: It’s in our DNA

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ACTIVATE NEEDS-DRIVEN
SOLUTION DEVELOPMENT
ACCELERATE AGILE SOLUTION
COMMERCIALISATION
SUSTAIN EMBEDDED
INNOVATION ECOSYSTEMS
• Anticipating the Future - Trends to Insights
• Identifying sustainable Growth Opportunities
• Developing a Transformational Growth Strategy
• Develop Stakeholder-centric Solutions
grounded in Insights
• Future-proof Innovation Pipelines and
Business Models
• Re-imaging Customer Engagements
and Experiences
• Extract MVP’s & Initiate Rapid Prototyping Cycles
• Establishing an Agile
Innovation Framework
• Embedding Sustainable Innovation Capabilities
• Nurturing an Intrapreneurial Mindset &
Start-up Culture
ANTICIPATE INNOVATION &
GROWTH OPPORTUNITIES
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Lacuna’s Portfolio of Offerings

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FINANCIAL
SERVICES
AUTOMOTIVE INDUSTRIAL
CPG /
FOOD & DRINK
HEALTHCARE
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Our Customer Portfolio

5. Development of a bespoke
SaaS with ongoing applied
market intelligence
End-to-end innovation management
facilitating the transformation of
Automotive Retail across
regions, globally
End-to-end innovation management
focused on Horizon 2 & 3 growth
opportunities, across multiple
business functions
Facilitation of Concept Creation
in response to future-focused
opportunity space identification
Opportunity Space Exploration in
terms of the Future of Food to inform
Transformational Strategy
Delivery of a strategic outlook
focused on the Future of Packaging,
underpinned by global Trends
Developed a future-focus
business model through the
exploration of Trends
Designed and deployed an
Integrated Digital Solution to
improve operational efficiencies,
through Rapid Prototyping Cycles
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Some of our Work

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MARKET IMMERSION
WORKSHOP
MARKET IMMERSION & WORKSHOP
Constantly pushing Boundaries
Working outside of comfort zones is normal for us —
disrupting ourselves to produce the best work.

7. KLAUS SCHNURR
CEO, Lacuna Innovation
+27 (76) 2874228
klaus.schnurr@the-lacuna.com