Twenty 2 Labs is a creative agency that helps traditional businesses transform digitally. They provide experts in digital, innovation, and change to help businesses 1) reimagine their business models, 2) redesign customer experiences, and 3) adopt new digital ways of working. Twenty 2 Labs works at the intersection of digital, innovation, and change using strategies like digital transformation, customer experience design, and culture change.

1. We are twenty2labs
Creative, energetic and enthusiastic experts in Digital, Innovation and Change

2. TRANSFORMING TRADITIONAL BUSINESSES
INTO DIGITAL LEADERS
At twenty 2 labs we provide energetic and enthusiastic
experts in digital, innovation and change to help traditional
businesses:
• reimagine their business models
• redesign their customer experiences, and
• adopt new ways of working fit for the digital age
© Copyright Twenty 2 Labs, 2015

3. WE WORK AT THE INTERSECTION OF
DIGITAL, INNOVATION & CHANGE
DIGITAL
INNOVATION CHANGE
Its where the
Magic Happens
T2L
© Copyright Twenty 2 Labs, 2015

4. WE LOVE WHAT WE DO
DIGITAL
Digital Strategy
Product Leadership
Customer Experience
User Experience
INNOVATION
Innovation Strategy
Innovation Toolbox
Proposition Design
Rapid Ideation Workshops
Innovation Competitions &
Crowd Sourcing
Hackathons
CHANGE
Digital Transformation
Growth & Innovation
Culture Change
© Copyright Twenty 2 Labs, 2015

5. OUR VALUES DEFINE THE WAY WE WORK
IMAGINE DELIGHT COLLABORATE TEACH
© Copyright Twenty 2 Labs, 2015

6. WE GET DIGITAL
Digital Strategy
Product Leadership
Customer Experience
User Experience
We work closely with you to define your digital
vision, strategy and roadmap, combining
business, customer, technology and industry
insight to develop a strategy that is right for you
and your customers
We help you establish product focused teams that
connect with users, understand their needs,
prioritise features and build digital products that
meet those needs, whilst instilling a culture of
continuous measurement and optimisation
We spend time understanding your customers and their
interactions with your business to uncover powerful
insights and identify unmet needs. We use a customer
centric iterative approach of ideation, design, prototyping
and measurement to reimagine the future customer
experience
We are passionate about delivering persuading,
engaging and highly usable digital experiences
that meet the true needs of your user by
applying user-centred design principles and
approaches
© Copyright Twenty 2 Labs, 2015

7. WE INSPRIRE INNOVATION
We help you develop and frame
the rationale, vision and
development plan for innovation
within your organisation including
understanding how will you
measure innovation success
We help you develop a toolbox of
resources you can use across your
organisation to harness creativity,
promote collaboration and unleash
the potential of your people
We help turn ideas into compelling
propositions focused around The Market,
Your Business and Your Customers
We run engaging rapid ideation
events and workshops to help
stimulate ideas and build
compelling propositions
We help you engage your whole
organisation in the innovation
process with focused innovation
competitions, taking ideas from
conception to execution
Our Hackathons use your “big idea”
people, taking them away from the
confines of their day job and provide
them with the environment and stimulus
to develop innovative solutions
Innovation Strategy Innovation Toolbox Proposition Design
Rapid Ideation Workshops
Innovation Competitions &
Crowd Sourcing
Hackathons
© Copyright Twenty 2 Labs, 2015

8. WE ARE YOUR CATALYST FOR CHANGE
We recognise that digital
transformation is about much
more than technology. We help
you adopt new digital operating
models that embrace user-
centered design, product thinking
and agile ways of working,
alongside fostering a close
collaborative culture between IT
and the business
We inspire your people to think big
and identify new product and
service opportunities using deep
customer and market insight. We
work with your teams to design
compelling customer experiences
and propositions. Through rapid
prototyping we put the ideas in the
hands on your users quickly,
enabling you to get critical feedback
and market test your ideas early
We believe that culture is king and if your
organisation has the right DNA you will go
a long way to realising your strategic
goals. We help you identify and nurture
the inherent values and characteristics
needed from your people and
environment to achieve the DNA you
require. We help educate your leaders in
the importance of role modelling
behaviours and creating the environment
to unleash the potential of your people
Digital Transformation Growth & Innovation Culture Change
© Copyright Twenty 2 Labs, 2015

9. DON’T BE SHY GET IN TOUCH
PHONE E-MAIL TWITTER FACEBOOK
+44 (0) 20 3289 3689 getintouch@twenty2labs.com twitter.com/twenty2labs facebook.com/twenty2labs
© Copyright Twenty 2 Labs, 2015