This document discusses the importance of IT in banking and outlines critical success factors for managing IT projects in the banking industry. IT is essential for banks to operate and provides competitive advantages through customer data, transactions, and service delivery channels. Banking IT projects are complex with many interdependent systems and fast-changing technologies. Key success factors include senior management support, clear objectives, proper methodology, stakeholder communication, and addressing issues promptly to avoid cost overruns or delays. Good project management is vital for banks to successfully implement new systems while minimizing risks from failures.