This document discusses key performance indicators (KPIs) for measuring the success of agile transformations. It identifies both business KPIs, such as cost savings and time to market, as well as engineering KPIs like support for multiple devices and technologies. The document advocates measuring KPIs at different maturity levels from reactive to cognitive to continuously improve through innovation and automation. Examples are provided of KPIs from a large transformational program that delivered features like a digital solution and configurable business rules with millions in cost savings.

1. Agile Transformation KPIs
Finding your golden apples
RAMKUMAR ARUMUGAM, PMP, ACP, CSP
SR. MANAGER – PROJECTS
COGNIZANT
WWW.LINKEDIN.COM/IN/RAMKUMAR101

2. BUSINESS AND IT TOGETHER
“True enterprise scale transformation cannot be
achieved until IT & and Business transform
together through continuous improvement
journey of innovation and automation”

3. KPI / METRICS

4. AGILE TRANSFORMATION KPIS
Business KPIs Engineering KPIs

5. BUSINESS KPIS

6. BUSINESS KPIS

7. ENGINEERING KPIS

8. KPI MATURITY
What to
measure?
When to
measure?
How to
measure?
Where to
see?
Reactive
Preventive
Proactive
Cognitive

9. KPIS FROM A LARGE TRANSFORMATIONAL
PROGRAM
Foundational Capabilities
Multi Device
Support
Support for
Multiple Business
Process
Reusable
components
Dashboard,
Reporting
Technologies
Scalable to
New markets
Automated
server
provisioning
Monitoring &
Debugging
Containerization
Cloud Foundry
88
24
36
APP Server
DB Server
WEB Server
F
E
A
T
U
R
E
S
• Paper work to digital solution
• 65% Effort Savings
• 3400+ Configurable Business
rules
Multi Million $ cost
savings
• Faster Time to Market: 5 Markets in 6 months
• Over 150,000 users on-boarded to workflow platform
• Near Zero IT dependency
Multi Million $ cost
savings

10. END OF STORY