The document discusses knowledge management as a process that defines, structures, retains, and shares organizational knowledge to improve efficiency. It emphasizes the differences between change management and knowledge management, outlining the importance of building awareness and desire before knowledge in the change process. Key benefits of knowledge management include enhanced decision-making, increased collaboration, and improved employee training and retention.

1. Knowledge Management:
Disciplinary Background of Change Management

2. Agenda
Knowledge
Management
01 Areas of knowledge
management
02
Knowledge
Management Strategy
03
Change Management Vs
Knowledge Management
04
Building
Knowledge
05 Why is knowledge management
important?
06
Process of Knowledge
Management
08Benefits of knowledge
management
07
What are knowledge
management systems?
09 Conclusion10

3. Knowledge
Management
It is the conscious process of defining, structuring,
retaining and sharing the knowledge and experience of
employees within an organization.
The main goal of knowledge management is to
improve an organization's efficiency and save
knowledge within the company.

4. Areas of knowledge management
Accumulating knowledge
Storing knowledge
Sharing knowledge

5. Types Of Knowledge Management Strategies
Motivate Behaviour
Encourage Networking
Analyze and Activate
Codify
Disseminate
Implement Demand-Driven KM
Augment Through Technology

6. Relationship Between Change Management and Knowledge
Management
While building knowledge is an important part of change
management, successful change does not begin with knowledge.
Knowledge is the third milestone in the Prosci ADKAR Model, a
simple but effective model for individual change made up of five
building blocks of change.
Successful change first builds awareness and desire, and then
knowledge. Once individuals have the knowledge to change,
they must move through the final milestones of ADKAR, ability
and reinforcement.

7. Prosci ADKAR Model
Awareness
Desire
Knowledge
Knowledge
Ability
Reinforcement

8. Building Knowledge
Training and education01
Experience02
Access to information03
Mentoring04

9. Why is knowledge management important?
For organization’s decision-making ability.
For best practices and employee turnover is reduced.
 overall expertise held within the organization.
Training of New Employees

10. Benefits of knowledge management
More efficient workplace
Faster, better decision making
Increased collaboration
Building organizational knowledge
Employee on boarding and training process is optimized
Increased employee happiness and retention, due to the
valuing of knowledge, training, and innovation

11. Process of Knowledge Management

12. What are knowledge management systems?
Feedback database
Research files

13. Conclusion
Knowledge management is an essential practice for
enterprise organizations. Organizational knowledge
adds long-term benefits to the organization in terms of
finances, culture and people.
Therefore, all mature organizations should take
necessary steps for knowledge management in order to
enhance the business operations and organization's
overall capability.

14. THANK YOU
Knowledge Management