For every learning conference where knowledge generation and sharing is a critical aspect, having a Knowledge Management Plan is of great help. This is the template that I use which can be adopted for use by others.
2. Overview
Any learning conference
needs to have a robust
Knowledge
Management Plan that
guides Knowledge
generation,
presentation, storage
and sharing. In the
following slides i will
share elements to
consider as a sample
template for such a
plan.
01
What kind of Knowledge Products do
we want to either produce or curate.
Knowledge Generation
and Curation
02 Where do we want to store all the
knowledge produced during the
event and how do we organise it so
that it is easy to access.
Knowledge Storage
and Organisation
03
How, when and who will share what
has been produced, what will be
shared where?
Knowledge
Dissemination
2
3. Plans
Concept note is a critical knowledge
product be it for a project, research, grant
or an event. In your KM Plan this is the first
product to be developed. Here is a good
example from 10th Pacific Island
Conference on what a concept note can
look like.
Concept note
For critical outputs like recordings,
handouts and presentations, have
detailed and shared plan that lists who
will record, where will it be stored, who
needs access and how will it be shared.
The same space can be used
preconference for sharing information.
Even if the conference is offline, it is
good to record key highlights of the
sessions – you can use the medium of
Video, use a graphic artist to capture
highlights or a rapporteur to document
highlights.
Storage and
presentation Plan
3
Knowledge dissemination
and Use Plan
Map which platforms will be used to share
information from preconference dates to
post conference, when you are sharing
knowledge products?.
4. Guides
Technical Guides - A good guide has lots of screenshots or
even innovative presentation techniques like set of screen
recordings or microlearning courses, can be considered.
Nowadays, there are apps that can help build a digital first
manuals like SwipeGuide. Before you start creating something
new, do have a look around – You can curate available
resources instead of creating a new one. Here is a good guide
from project humanities to inspire.
Virtual participation best practices tip sheet - Just like you
have technical guides, you need to complement it with a tip
sheet curating actionable knowledge on participation in virtual
participation. This can be pre-prepared or can be co-created
during the inaugural session in lieu of developing ground rules in
offline conferences. ISO sets standards here.
4
5. Guides
Learning journal Guide: Knowledge application and use is a
critical and perhaps the most important part of knowledge
management. One product that can help with this is providing
learners a note taking template which is based on critical
reflection rather than just recording process. You can plan to
provide a general template that can be used for any session
or customize your template to the session topic. Here is article
on the learning journal template I follow. This can be a good
basis to plan this learning aid. Here is my learning journal
template, maybe this can start the conversation.
5
6. Knowledge Products
Consider schedule, purpose and
audience of the communique.
Characteristics of a good
communique are an engaging
headline and an inverted pyramid
style of presenting information
The learning report should be co-
created and involve a diverse set
of stakeholders. A good learning
report is reflective and evaluative
in nature.
Plan if any new knowledge
product can be co-created
with the conference session
either as a starting point or
the session as a validation of
draft. Examples can include
white papers, project charters,
reports etc.
6
Communique Learning Reports New Knowledge
7. Encourage Knowledge Sharing during sessions
01
Plan for having quick knowledge check at the
end of each session. This can be a poll,
whiteboard with key takeaways, chat wave etc.
02
Identify/co-create with participants a relay
message that can be carried over to the next
session in the conference. Credit to
km4dev20years for the idea.
03
Follow a plan for the engagement activities
and its system requirements for sharing
between and among learners.
04
Plan what will be co-created? Answer the
4Ws and a H in terms of both the content and
the process.
7
8. After Action Review
8
An After-Action Review is a review of
actions taken to identify good practices,
gaps and lessons learned. It systematically
and collectively identifies what worked and
what did not, why and how to improve. AAR
can be quick informal debriefing sessions
with team members or larger workshops
with diverse set of stakeholders. Learn
more about AAR here.