Gabriel Rissola, managing director Telecentre Europe, opent als keynote spreker de studiedag Samen Digitaal! Naar innovatieve en creatieve openbare computerruimtes op woensdag 6 november.
TE Summit 25.10. 2013 Gianluca Misuraca " Results from the Mireia survey"TELECENTRE EUROPE
The document summarizes the results of the MIREIA Survey, which mapped eInclusion actors across Europe. It found that there are over 250,000 eInclusion intermediaries in the EU27, playing an important role in advancing social and economic goals through ICT. The survey involved 2,752 organizations across 27 countries. It characterized the actors and found they have limited resources and focus on services like job training and social inclusion. The document proposes that supporting networks and partnerships between these organizations could help strengthen their impact. It also outlines next steps, like testing a framework to measure the organizations' impacts and publishing the findings.
Dr. Gianluca Misuraca presented results from the MIREIA project which mapped eInclusion intermediaries in the EU. The project identified over 2,752 intermediaries across the EU27. Intermediaries provide crucial social and economic services to disadvantaged groups and help advance EU policy goals, but often have limited resources. The mapping showed a diversity of public, private, and nonprofit intermediaries, with most focusing on basic ICT skills and internet access. The results suggest strengthening partnerships and networks among intermediaries could maximize their impact and support from policies and programs could help build their capacity and role in issues like employment and digital inclusion.
EC policy actions and priorities in employment, and the potential of online e...James Stewart
Talk to COST research meeting in Darmstadt about the policy rational for work on ICTs and employment and the JRC-IPTS work on crowdfunding, crowdsourcing, online volunteering and timebanks and their implcations for employment and employability policy
Creating a regional agency to foster eInclusion: the case of South Yorkshire,...ePractice.eu
Author: Bridgette Wessels
The focus within regions in Europe, in line with the Riga Ministerial Declaration (2006), is to foster eInclusion by providing access for all, building e-skills and e-literacy, providing broadband infrastructures and inclusive eGovernment. Regional partnerships are emerging as agents in creating innovative use of information and communication technology (ICT) for eInclusion in relation to local needs, contexts and aspirations.
Patterns of public eService development across European citiesLuigi Reggi
1) There is significant heterogeneity in public e-service development across EU15 nations and cities. While some countries and cities are front-runners with development above the EU average across multiple service categories, others are only above average in one or two categories.
2) Sweden, Denmark, the UK, Luxembourg, and the Netherlands tend to be front-runners. Germany and Ireland are considered good performers with one or two services above the EU average.
3) An analysis of 229 cities across 15 EU countries finds patterns of public e-service development are highly heterogeneous both across countries and cities. City characteristics like "smartness" may influence levels of development.
The document summarizes a proposed research study assessing spatial and inter-sectoral divergence in the use of ICT in poverty alleviation in Tanzania. The study will use longitudinal data from 2005-2010 to analyze ICT use, income levels, and poverty trends across regions and sectors in Tanzania. It will assess the magnitude of differences in ICT use, identify factors influencing those differences, and evaluate the effects on poverty reduction efforts. The expected outcomes include policy recommendations and a report on integrating ICT use across spatial and sectoral divides to promote more balanced development and poverty reduction.
The document discusses the Grand Coalition for Digital Jobs initiative to address the lack of digital workers in Europe. It notes high youth unemployment rates across EU countries and a forecasted shortage of over 500,000 digital jobs by 2015. The Grand Coalition aims to boost digital skills training, certification, job placement and mobility across borders to fill these vacancies. It will support local coalitions in countries with high unemployment to conduct awareness campaigns and industry-aligned training programs. The Spanish Local Coalition, formed by telecentre networks, has already held several skills events and launched two innovation labs with plans for further expansion and action.
TE Summit 25.10. 2013 Gianluca Misuraca " Results from the Mireia survey"TELECENTRE EUROPE
The document summarizes the results of the MIREIA Survey, which mapped eInclusion actors across Europe. It found that there are over 250,000 eInclusion intermediaries in the EU27, playing an important role in advancing social and economic goals through ICT. The survey involved 2,752 organizations across 27 countries. It characterized the actors and found they have limited resources and focus on services like job training and social inclusion. The document proposes that supporting networks and partnerships between these organizations could help strengthen their impact. It also outlines next steps, like testing a framework to measure the organizations' impacts and publishing the findings.
Dr. Gianluca Misuraca presented results from the MIREIA project which mapped eInclusion intermediaries in the EU. The project identified over 2,752 intermediaries across the EU27. Intermediaries provide crucial social and economic services to disadvantaged groups and help advance EU policy goals, but often have limited resources. The mapping showed a diversity of public, private, and nonprofit intermediaries, with most focusing on basic ICT skills and internet access. The results suggest strengthening partnerships and networks among intermediaries could maximize their impact and support from policies and programs could help build their capacity and role in issues like employment and digital inclusion.
EC policy actions and priorities in employment, and the potential of online e...James Stewart
Talk to COST research meeting in Darmstadt about the policy rational for work on ICTs and employment and the JRC-IPTS work on crowdfunding, crowdsourcing, online volunteering and timebanks and their implcations for employment and employability policy
Creating a regional agency to foster eInclusion: the case of South Yorkshire,...ePractice.eu
Author: Bridgette Wessels
The focus within regions in Europe, in line with the Riga Ministerial Declaration (2006), is to foster eInclusion by providing access for all, building e-skills and e-literacy, providing broadband infrastructures and inclusive eGovernment. Regional partnerships are emerging as agents in creating innovative use of information and communication technology (ICT) for eInclusion in relation to local needs, contexts and aspirations.
Patterns of public eService development across European citiesLuigi Reggi
1) There is significant heterogeneity in public e-service development across EU15 nations and cities. While some countries and cities are front-runners with development above the EU average across multiple service categories, others are only above average in one or two categories.
2) Sweden, Denmark, the UK, Luxembourg, and the Netherlands tend to be front-runners. Germany and Ireland are considered good performers with one or two services above the EU average.
3) An analysis of 229 cities across 15 EU countries finds patterns of public e-service development are highly heterogeneous both across countries and cities. City characteristics like "smartness" may influence levels of development.
The document summarizes a proposed research study assessing spatial and inter-sectoral divergence in the use of ICT in poverty alleviation in Tanzania. The study will use longitudinal data from 2005-2010 to analyze ICT use, income levels, and poverty trends across regions and sectors in Tanzania. It will assess the magnitude of differences in ICT use, identify factors influencing those differences, and evaluate the effects on poverty reduction efforts. The expected outcomes include policy recommendations and a report on integrating ICT use across spatial and sectoral divides to promote more balanced development and poverty reduction.
The document discusses the Grand Coalition for Digital Jobs initiative to address the lack of digital workers in Europe. It notes high youth unemployment rates across EU countries and a forecasted shortage of over 500,000 digital jobs by 2015. The Grand Coalition aims to boost digital skills training, certification, job placement and mobility across borders to fill these vacancies. It will support local coalitions in countries with high unemployment to conduct awareness campaigns and industry-aligned training programs. The Spanish Local Coalition, formed by telecentre networks, has already held several skills events and launched two innovation labs with plans for further expansion and action.
Telecentre-Europe Summit 2011- Plenary session 2: "SMEs online and social entreprises": How can Telecentres become more engaged with SMEs? What are the drivers for engagement, and how do we overcome the barriers?
How do telecentres engage new social enterprise models for sustainable development?
This document summarizes a conference on the role of intermediaries in promoting digital inclusion in the EU.
The first session included a panel discussion on evidence of the role intermediaries play. Research was presented on over 2,700 eInclusion intermediaries mapped across the EU, showing they provide important social and economic services with limited resources.
A second presentation summarized a survey across 17 EU countries finding that nearly 100 million Europeans visited a public library in the last year, and 14 million used libraries' computers and internet access, highlighting libraries' important role in digital inclusion and skills development.
T4G Day 2_Chuanfang Community Learning Centre Program by Zhixin DuMSCitizenshipAPAC
The Chuanfang Community Learning Centre Program aims to reduce the digital divide and strengthen the employability of migrant workers in China. The program establishes a learning center equipped with computers and training networks in Chuanfang Community, the largest urban village in Kunming, Yunnan Province. It provides computer skills training and knowledge on law, health, finance and more to young migrant workers. The program expects to train 1,800 migrant workers over 2 years and benefit 6,800 people in total. Early evaluations found trainees gained skills, self-esteem and involvement in their community from the program.
Inside of the Telecentre Multimedia Academy project, I was responsible of the coordinatation of the elaboration of this teacher's handbook. Together with a group of specialist of multimedia matters, we develop the content.
This handbook is addressed to teachers and facilitators who will use Telecentre Multimedia Academy modules to train their students about multimedia courses.
Inside of this publication you will find the structure of the differents modules, the principles of adult education, teaching methods and some useful tips to better do your job as teacher of adult learners.
This Teacher's handbook will provide you with the information and guidance you need to act as a tutor/facilitator of the multimedia courses available in the Telecentre Multimedia Academy (TMA) project website.
These courses have the objective to give citizens with a combination of key competencies, including media, information and digital literacy, required for active participation in the modern society.
This document summarizes research on measuring the contribution of information and communication technology (ICT) to economic growth. Some key findings:
1. ICT investment and ICT capital contribution to output and productivity growth peaked in the late 1990s and slowed after 2000, though emerging economies increased their ICT investment share.
2. Emerging economies have a higher share of telecom capital than advanced economies, likely due to mobile technology leapfrogging fixed lines.
3. Advanced economies still have much higher ICT capital per worker than emerging economies, but show weaker growth relationships, possibly due to diminishing returns.
Development as Freedom in a Digital Age Soren Gigler
This presentation summarized the main findings of the recent publication Development as Freedom in a Digital Age. It provides an overview( i) the alternative impact evaluation framework of information and communications technologies on development based on Amartya Sen's capability approach and (ii) presents empirical evidence from rural Bolivia on the conditions under which ICTs can reduce poverty and empower local communities. The book addresses the following main issues (i) what is the impact of ICTs on the well-being of poor communities? (ii) how to evaluate the impact of ICTs on development from a human development perspective? (iii) which factors influence the successful implementation of ICT programs?
EUFORIA was a Foresight study of implications of "Knowledge Society" trends for the concerns of Eurfound on living and working conditions, etc. This was a brief report of results for ESDIS.
1. The document presents the Bridging Research in Ageing and ICT Development (BRAID) project which developed a research and technological development roadmap to support aging populations through the use of information and communication technologies.
2. The BRAID vision is for European policy, practice, and research and development by 2020 to promote healthy aging and empower all citizens, especially vulnerable groups, to age with dignity through smart, sustainable, and inclusive growth in ICT supported by societal, organizational, economic, and regulatory development.
3. BRAID engaged stakeholders including older adults, policymakers, and experts to develop a roadmap focused on independent living, health and care, occupation, and recreation through workshops in multiple
The report provides an update on initiatives to promote Toronto's Information and Communications Technology sector. It outlines activities to strengthen the sector through partnerships with schools and industry to boost the talent pipeline and address future labor demands. Recommendations include continuing to report back on the state of the ICT industry and success of initiatives to promote the sector.
The document discusses ICT opportunities and challenges for social inclusion, particularly for persons with disabilities. It outlines how ICT can both create new divides through digital exclusion as well as opportunities to promote equal access. Some of the key challenges discussed are ensuring accessibility, overcoming barriers to engagement, and addressing poverty and lack of access to ICT. International agreements like WSIS emphasize the need for universal design and assistive technologies to promote inclusion of persons with disabilities in the information society.
M gonzalez sancho,2011.12.13, portugal -dae going localgonzamg
The document discusses the European Commission's Digital Agenda, which aims to promote digital technologies to support smart, sustainable and inclusive growth in Europe. It outlines seven pillars of the agenda, including enhancing digital skills and inclusion. It also discusses using digital technologies to help address societal challenges like unemployment, education and the environment. The Digital Agenda and Horizon 2020 program both contribute initiatives and funding to achieve the Europe 2020 goals of job growth, innovation, education and social inclusion through digital means.
Public administration involves implementing government policy to manage programs and ensure effective governance. Technology has made public administration more efficient through e-government and e-governance initiatives. E-government uses technology to deliver information and services to citizens, while e-governance focuses on citizen participation in governance through digital tools. The European Youth Parliament engages young people in political debate and helps them learn skills through modeling the European Parliament.
The Hellenic Professionals Informatics Society (HePIS) is a non-profit organization in Greece that aims to represent ICT professionals and academics. Its vision is to ensure ICT professionals have opportunities to effectively respond to technological challenges. Its mission is to bring together academics, practitioners, and government to share knowledge and shape ICT policy. HePIS offers ICT professionals a platform to share challenges and opportunities. It is involved in several initiatives including training vulnerable groups on digital skills and promoting women in ICT.
Project etapas ethical technology adoption in public administration service(1)PanagiotisKeramidis
The document introduces a draft code of conduct produced by the ETAPAS research project to guide public sector organizations on the ethical adoption of disruptive technologies. The code of conduct focuses on principles beyond legal requirements to stimulate discussion on effects of new technologies. It is intended to be used by public sector organizations as a starting point for developing their own more detailed policies on the use of technologies.
This document discusses using ICT as an enabler of socioeconomic development in developing countries. It outlines challenges faced by rural citizens, and provides examples of how mobile technology can play an enabling role. Specifically, it discusses two mHealth projects in South Africa's Eastern Cape province - one using mobile phones to monitor and manage home-based care workers, and another using an app to screen for malnutrition in schools. The document advocates for a holistic approach that considers local needs and contexts when using ICT for development.
The Hellenic Professionals Informatics Society (HEPIS) is a non-profit organization in Greece that aims to meet the expectations of professionals and scientists in the field of Information and Communications Technologies (ICT). As a member of the Council of European Professional Informatics Societies since 2008, HEPIS is responsible for implementing Microsoft's "Unlimited Potential" initiative in Greece, which provides technology skills training to underserved groups. Through this program, over 200 women from vulnerable social groups have been trained and certified in basic computer skills. HEPIS recognizes the need to attract more women to ICT careers to address the anticipated shortage of qualified ICT professionals.
E-democracy: Comparison of opportunities in the Western Balkan countriesTomislav Korman
Dissertation submitted to the University of Birmingham in fulfillment of the requirements for a Masters of Public Administration (MPA).
E-democracy is considered imperative in the European Union (EU). As an emerging area of research, it promotes the utilisation of information and communications technology (ICT) among countries to promote democracy and the modernisation of public services. This study is based on a comparative analysis of ICT, democracy, e-government and e-participation in 7 countries, both EU and non-EU member states: Albania, Bosnia and Herzegovina, Croatia, Macedonia, Montenegro and Serbia. This paper aims to evaluate the state of ICT uptake with levels of institutionalized democracy in relation to other EU member countries, utilising secondary data. The paper suggests understanding of ICT initiatives and present trends of e-government and e-participation initiatives among observed countries. The comparative analysis of the Balkan countries is mostly based on data provided by the United Nations (UN) e-government surveys. Additionally, data from International Telecommunication Union (ITU) is analysed to observe ICT development in the Balkan countries. Academic studies, reports by relevant international organisations, statistic analyses and interpolation have also been used.
Cv active ageing enterprise event long standCSR Europe
This document discusses active aging and outlines plans for a collaborative venture between businesses and the European Union to support the European Year for Active Aging in 2012. The collaborative venture aims to address active aging in employment, social participation, and healthy aging/autonomous living. Planned outputs include launch and closing events, a collection of best practices, and tools to help companies develop policies for an aging workforce. Businesses are encouraged to showcase initiatives and commit to objectives in these areas to contribute to the European Year.
Seema Hafeez presentation to e World Forum 2011 IndiaSEEMA HAFEEZ
This document outlines key points from Seema Hafeez's presentation at the 2011 eWorld Forum on the United Nations' assessment of national e-readiness. The presentation discusses why governments implement e-government programs, provides an overview of the UN's E-government Survey methodology and results, and shares lessons learned. The Survey ranks 193 UN member states on their e-government development based on online services, telecom infrastructure, and human capital. While most countries now have government websites, few offer transactional online services. The top-ranking countries tend to be European, though some developing countries score highly as well. National governments need policy frameworks and partnerships to better integrate technology into public services.
Measuring digital development for policy-making: Models, stages, characterist...Ismael Peña-López
The document presents a framework for measuring digital development in countries. It identifies stages of digital development through cluster analysis including digital leaders, strivers, laggards and leapfroggers. Characteristics of different development stages are analyzed relating to infrastructure, ICT sector, digital literacy, policy and usage. Determinants of being a digital leader or laggard are identified through regression analysis. The role of government is discussed, finding that economic factors and regulatory frameworks are more important than direct investment. Policies should focus on infrastructure, ICT sector, digital literacy, legal frameworks and content/services to foster digital development.
El documento describe la geografía física de España. La Meseta central es una gran llanura que ocupa el centro de la península ibérica y está dividida en dos submesetas por el sistema central. La Meseta está rodeada por varias cordilleras montañosas como los Montes de León, la Cordillera Cantábrica y la Sierra Morena. El documento también describe las islas Baleares y Canarias, incluyendo sus características geográficas.
Este documento describe la geografía física de España. Se divide el territorio en la meseta central y varias cordilleras montañosas. La meseta central consiste en la submeseta norte más elevada y la submeseta sur de menor altitud. España también tiene varias cordilleras alrededor de la periferia como los Pirineos, las cordilleras Béticas y las cordilleras litorales. El documento también menciona las depresiones, costas y vertientes mediterráneas, cantábricas y atlánticas del país,
Telecentre-Europe Summit 2011- Plenary session 2: "SMEs online and social entreprises": How can Telecentres become more engaged with SMEs? What are the drivers for engagement, and how do we overcome the barriers?
How do telecentres engage new social enterprise models for sustainable development?
This document summarizes a conference on the role of intermediaries in promoting digital inclusion in the EU.
The first session included a panel discussion on evidence of the role intermediaries play. Research was presented on over 2,700 eInclusion intermediaries mapped across the EU, showing they provide important social and economic services with limited resources.
A second presentation summarized a survey across 17 EU countries finding that nearly 100 million Europeans visited a public library in the last year, and 14 million used libraries' computers and internet access, highlighting libraries' important role in digital inclusion and skills development.
T4G Day 2_Chuanfang Community Learning Centre Program by Zhixin DuMSCitizenshipAPAC
The Chuanfang Community Learning Centre Program aims to reduce the digital divide and strengthen the employability of migrant workers in China. The program establishes a learning center equipped with computers and training networks in Chuanfang Community, the largest urban village in Kunming, Yunnan Province. It provides computer skills training and knowledge on law, health, finance and more to young migrant workers. The program expects to train 1,800 migrant workers over 2 years and benefit 6,800 people in total. Early evaluations found trainees gained skills, self-esteem and involvement in their community from the program.
Inside of the Telecentre Multimedia Academy project, I was responsible of the coordinatation of the elaboration of this teacher's handbook. Together with a group of specialist of multimedia matters, we develop the content.
This handbook is addressed to teachers and facilitators who will use Telecentre Multimedia Academy modules to train their students about multimedia courses.
Inside of this publication you will find the structure of the differents modules, the principles of adult education, teaching methods and some useful tips to better do your job as teacher of adult learners.
This Teacher's handbook will provide you with the information and guidance you need to act as a tutor/facilitator of the multimedia courses available in the Telecentre Multimedia Academy (TMA) project website.
These courses have the objective to give citizens with a combination of key competencies, including media, information and digital literacy, required for active participation in the modern society.
This document summarizes research on measuring the contribution of information and communication technology (ICT) to economic growth. Some key findings:
1. ICT investment and ICT capital contribution to output and productivity growth peaked in the late 1990s and slowed after 2000, though emerging economies increased their ICT investment share.
2. Emerging economies have a higher share of telecom capital than advanced economies, likely due to mobile technology leapfrogging fixed lines.
3. Advanced economies still have much higher ICT capital per worker than emerging economies, but show weaker growth relationships, possibly due to diminishing returns.
Development as Freedom in a Digital Age Soren Gigler
This presentation summarized the main findings of the recent publication Development as Freedom in a Digital Age. It provides an overview( i) the alternative impact evaluation framework of information and communications technologies on development based on Amartya Sen's capability approach and (ii) presents empirical evidence from rural Bolivia on the conditions under which ICTs can reduce poverty and empower local communities. The book addresses the following main issues (i) what is the impact of ICTs on the well-being of poor communities? (ii) how to evaluate the impact of ICTs on development from a human development perspective? (iii) which factors influence the successful implementation of ICT programs?
EUFORIA was a Foresight study of implications of "Knowledge Society" trends for the concerns of Eurfound on living and working conditions, etc. This was a brief report of results for ESDIS.
1. The document presents the Bridging Research in Ageing and ICT Development (BRAID) project which developed a research and technological development roadmap to support aging populations through the use of information and communication technologies.
2. The BRAID vision is for European policy, practice, and research and development by 2020 to promote healthy aging and empower all citizens, especially vulnerable groups, to age with dignity through smart, sustainable, and inclusive growth in ICT supported by societal, organizational, economic, and regulatory development.
3. BRAID engaged stakeholders including older adults, policymakers, and experts to develop a roadmap focused on independent living, health and care, occupation, and recreation through workshops in multiple
The report provides an update on initiatives to promote Toronto's Information and Communications Technology sector. It outlines activities to strengthen the sector through partnerships with schools and industry to boost the talent pipeline and address future labor demands. Recommendations include continuing to report back on the state of the ICT industry and success of initiatives to promote the sector.
The document discusses ICT opportunities and challenges for social inclusion, particularly for persons with disabilities. It outlines how ICT can both create new divides through digital exclusion as well as opportunities to promote equal access. Some of the key challenges discussed are ensuring accessibility, overcoming barriers to engagement, and addressing poverty and lack of access to ICT. International agreements like WSIS emphasize the need for universal design and assistive technologies to promote inclusion of persons with disabilities in the information society.
M gonzalez sancho,2011.12.13, portugal -dae going localgonzamg
The document discusses the European Commission's Digital Agenda, which aims to promote digital technologies to support smart, sustainable and inclusive growth in Europe. It outlines seven pillars of the agenda, including enhancing digital skills and inclusion. It also discusses using digital technologies to help address societal challenges like unemployment, education and the environment. The Digital Agenda and Horizon 2020 program both contribute initiatives and funding to achieve the Europe 2020 goals of job growth, innovation, education and social inclusion through digital means.
Public administration involves implementing government policy to manage programs and ensure effective governance. Technology has made public administration more efficient through e-government and e-governance initiatives. E-government uses technology to deliver information and services to citizens, while e-governance focuses on citizen participation in governance through digital tools. The European Youth Parliament engages young people in political debate and helps them learn skills through modeling the European Parliament.
The Hellenic Professionals Informatics Society (HePIS) is a non-profit organization in Greece that aims to represent ICT professionals and academics. Its vision is to ensure ICT professionals have opportunities to effectively respond to technological challenges. Its mission is to bring together academics, practitioners, and government to share knowledge and shape ICT policy. HePIS offers ICT professionals a platform to share challenges and opportunities. It is involved in several initiatives including training vulnerable groups on digital skills and promoting women in ICT.
Project etapas ethical technology adoption in public administration service(1)PanagiotisKeramidis
The document introduces a draft code of conduct produced by the ETAPAS research project to guide public sector organizations on the ethical adoption of disruptive technologies. The code of conduct focuses on principles beyond legal requirements to stimulate discussion on effects of new technologies. It is intended to be used by public sector organizations as a starting point for developing their own more detailed policies on the use of technologies.
This document discusses using ICT as an enabler of socioeconomic development in developing countries. It outlines challenges faced by rural citizens, and provides examples of how mobile technology can play an enabling role. Specifically, it discusses two mHealth projects in South Africa's Eastern Cape province - one using mobile phones to monitor and manage home-based care workers, and another using an app to screen for malnutrition in schools. The document advocates for a holistic approach that considers local needs and contexts when using ICT for development.
The Hellenic Professionals Informatics Society (HEPIS) is a non-profit organization in Greece that aims to meet the expectations of professionals and scientists in the field of Information and Communications Technologies (ICT). As a member of the Council of European Professional Informatics Societies since 2008, HEPIS is responsible for implementing Microsoft's "Unlimited Potential" initiative in Greece, which provides technology skills training to underserved groups. Through this program, over 200 women from vulnerable social groups have been trained and certified in basic computer skills. HEPIS recognizes the need to attract more women to ICT careers to address the anticipated shortage of qualified ICT professionals.
E-democracy: Comparison of opportunities in the Western Balkan countriesTomislav Korman
Dissertation submitted to the University of Birmingham in fulfillment of the requirements for a Masters of Public Administration (MPA).
E-democracy is considered imperative in the European Union (EU). As an emerging area of research, it promotes the utilisation of information and communications technology (ICT) among countries to promote democracy and the modernisation of public services. This study is based on a comparative analysis of ICT, democracy, e-government and e-participation in 7 countries, both EU and non-EU member states: Albania, Bosnia and Herzegovina, Croatia, Macedonia, Montenegro and Serbia. This paper aims to evaluate the state of ICT uptake with levels of institutionalized democracy in relation to other EU member countries, utilising secondary data. The paper suggests understanding of ICT initiatives and present trends of e-government and e-participation initiatives among observed countries. The comparative analysis of the Balkan countries is mostly based on data provided by the United Nations (UN) e-government surveys. Additionally, data from International Telecommunication Union (ITU) is analysed to observe ICT development in the Balkan countries. Academic studies, reports by relevant international organisations, statistic analyses and interpolation have also been used.
Cv active ageing enterprise event long standCSR Europe
This document discusses active aging and outlines plans for a collaborative venture between businesses and the European Union to support the European Year for Active Aging in 2012. The collaborative venture aims to address active aging in employment, social participation, and healthy aging/autonomous living. Planned outputs include launch and closing events, a collection of best practices, and tools to help companies develop policies for an aging workforce. Businesses are encouraged to showcase initiatives and commit to objectives in these areas to contribute to the European Year.
Seema Hafeez presentation to e World Forum 2011 IndiaSEEMA HAFEEZ
This document outlines key points from Seema Hafeez's presentation at the 2011 eWorld Forum on the United Nations' assessment of national e-readiness. The presentation discusses why governments implement e-government programs, provides an overview of the UN's E-government Survey methodology and results, and shares lessons learned. The Survey ranks 193 UN member states on their e-government development based on online services, telecom infrastructure, and human capital. While most countries now have government websites, few offer transactional online services. The top-ranking countries tend to be European, though some developing countries score highly as well. National governments need policy frameworks and partnerships to better integrate technology into public services.
Measuring digital development for policy-making: Models, stages, characterist...Ismael Peña-López
The document presents a framework for measuring digital development in countries. It identifies stages of digital development through cluster analysis including digital leaders, strivers, laggards and leapfroggers. Characteristics of different development stages are analyzed relating to infrastructure, ICT sector, digital literacy, policy and usage. Determinants of being a digital leader or laggard are identified through regression analysis. The role of government is discussed, finding that economic factors and regulatory frameworks are more important than direct investment. Policies should focus on infrastructure, ICT sector, digital literacy, legal frameworks and content/services to foster digital development.
El documento describe la geografía física de España. La Meseta central es una gran llanura que ocupa el centro de la península ibérica y está dividida en dos submesetas por el sistema central. La Meseta está rodeada por varias cordilleras montañosas como los Montes de León, la Cordillera Cantábrica y la Sierra Morena. El documento también describe las islas Baleares y Canarias, incluyendo sus características geográficas.
Este documento describe la geografía física de España. Se divide el territorio en la meseta central y varias cordilleras montañosas. La meseta central consiste en la submeseta norte más elevada y la submeseta sur de menor altitud. España también tiene varias cordilleras alrededor de la periferia como los Pirineos, las cordilleras Béticas y las cordilleras litorales. El documento también menciona las depresiones, costas y vertientes mediterráneas, cantábricas y atlánticas del país,
This document discusses Lawrence B. Nwinee's web design and digital marketing consulting business. It outlines the services offered which include web apps, graphic design, signage design, logo design, and digital marketing consulting. It then discusses how the growth of internet and e-commerce presents business opportunities and how the owner plans to capitalize on these opportunities by developing marketing strategies to promote web design and consulting services using social media.
Présentation utilisée lors du World Usability Day (Journée Mondiale de l’Utilisabilité), ce jeudi 14 novembre 2013 !
http://flupa.eu/event/wud-14-11-2013-lyon/
España tiene un relieve diverso que incluye la meseta central, cordilleras interiores que la rodean como los Montes de León y Sierra Morena, y unidades exteriores como los Pirineos y Cordilleras Béticas. También tiene dos grandes depresiones, la del Río Ebro y la del Guadalquivir, así como los archipiélagos de las Islas Baleares en el Mediterráneo y las Islas Canarias en el Atlántico.
El relieve español se divide en dos grandes unidades: la unidad interior, que incluye la Meseta central dividida en dos submesetas, y la unidad exterior, que comprende cordilleras y montañas. Más de la mitad del territorio peninsular está ocupado por la Meseta central. España también tiene dos grandes depresiones fluviales: la del río Ebro y la del río Guadalquivir.
The document discusses several topics related to digital inclusion and skills in Europe, including:
1. The role of public libraries in providing digital literacy training and acting as social and educational hubs in communities.
2. Future skills needs in Europe will require most jobs to have some level of digital competence, from basic to advanced skills.
3. Reducing digital divides through improving access to technology and promoting the development of digital skills from basic to advanced levels among citizens.
4. Key EU policies and initiatives aimed at promoting digital inclusion and skills, such as the Digital Agenda for Europe.
Europe – eGovernment Benchmark 2012 - final insight reportVictor Gridnev
This document summarizes the findings of the 2012 eGovernment Benchmark survey conducted across 32 European countries. Key findings include:
- 46% of respondents used online public services, but satisfaction lags other sectors and is declining in some areas. Satisfaction varies widely between countries and services.
- While a growing proportion (30%) prefer online services, over half (54%) still prefer traditional channels. 29% had poor experiences that could cause them to stop using online services.
- Communication is needed to inform 21% of unaware citizens about available online services. 62% of unwilling citizens prefer personal contact.
- Time savings, flexibility and simplification are the top benefits of online services for citizens, while security
Beyond Digital Competence: a proposal by the ELINET Network Fabio Nascimbeni
The vision on digital literacy of the ELINET network: proposing an holistic view that goes beyond digital competence and that includes contextual and cultural issues.
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The importance of digital skills for both social inclusion and employability has been made an high priority by the European Commission, hence several initiative such as Digital Agenda, Grand Coalition for Digital Jobs, Eskills for jobs campaign, EU Code Week and reinforced in the recently published “Eskills Manifesto” introduced by Vice President Ansip. Ansip also note that Commissioner Andrus ANSIP “the ICT skill gap is growing to unacceptable level”.Equipping citizen from all background with relevant digital skills is a responsibility shared between governments, industry, academia, and individuals. Youngsters, often called digital natives are most concerned. They are regular users of technology but research shows that they often not have the relevant skills to be savvy or competent users. Furthermore as youth unemployment is a major issue all other Europe, mastering these skills is becoming critical to fill the huge gap created by the digital revolution. Education is the tool used by eSkills for Volunteers (EFV) project, not only to contribute to training and to foster digital skills, but also to promote social inclusion, tolerance, respect for diversity and non-discrimination. Our main objective is to reinforce ICT digital knowledge/literacy in order to reinforce social inclusion give and uniform the basis of work of ICT-active organisations, sharing best practices, understanding better the relation with volunteers, and better preparing youth workers and volunteers engaged in this field to improve the expected impacts, according to the European objectives. Therefore, this transnational project is aim to develop a common European framework inside the project in order to boost digital skills for volunteering and promote the exchange of knowledge and best practices among countries, the interculturalism, the encouragement of a European sense of belonging and the respect for the principles of the EU Treaties
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Keynote Gabriel Rissola
1.
EU
Mapping
of
eInclusion
Actors
Gabriel
Rissola
Managing
Director
Telecentre
Europe
Samen
digitaal!
Naar
innova1eve
en
crea1eve
openbare
computerruimtes
Brussels,
6th
Nov
2013
2.
.
About
us
• Pan-European membership organisation representing 39 local
network organizations from 27 European countries
• It represents 20.000+ ICT access and training centres
• Prominent e-Inclusion umbrella organisation in Europe
• Expert on e-literacy, e‐skills and IT social business
• It promotes knowledge and resource sharing, mutual support,
capacity development and advocacy
• Regular programmes and tools
4.
.
Societal
context:
the
unemployment
drama
• EU-‐28
unemployment
rate:
11.0%
(26,654
million
people)
• EA-‐17
unemployment
rate:
12,1%
(19.231
million
people)
5.
.
Unemployment
highlights
in
Europe
• Drama1c
raise
of
unemployment
rates:
6.8%
in
2008
to
11.0%
in
2013
• Almost
leveled
unemployment
rates
between
men
(10,7%)
and
women
(10.8
%)
by
end
of
2012
• Youth
unemployment
:
• EU-‐28:
23.4%
(5.56
million
people
under
25)
• EA-‐17:
3.5
million
people
under
25
• Lowest
rates
in
Germany
(7.7
%),
Austria
(9.2
%)
and
Malta
(10.6
%)
• Highest
rates
in
Greece
(62.9
%),
Spain
(56.1
%)
and
CroaWa
(55.4
%)
6.
.
And
poverty
is
rising…
§
In
2011,
119.6
million
people
(24.2%
of
EU27)
at
risk
of
poverty
or
social
exclusion
(AROPE)
§
Increased
from
23.6%
in
only
one
year
(2010)
AROPE
indicator
=
share
of
the
populaWon
in
at
least
one
of
the
following
three
condiWons:
1)
at
risk
of
poverty
(meaning
below
the
poverty
threshold);
2)
in
a
situaWon
of
severe
material
deprivaWon;
3)
living
in
a
household
with
very
low
work
intensity.
7.
.
Are
digital
skills
and
jobs
a
pallia1ve?
• The
demand
for
employees
with
ICT
skills
is
growing
considerably,
by
around
3%
a
year
• 900.000
ICT
job
vacancies
are
forecasted
to
remain
unfilled
by
2015
BUT
• Nearly
half
of
the
European
labour
force
(47%)
is
not
confident
their
computer
and
internet
skills
are
sufficient
in
today’s
labour
market
9.
.
e-‐Inclusion
policies
(2006
to
2010+)
§ Objec1ves:
§ Digital
inclusion:
to
reduce
gaps
in
ICT
usage
§ Socio-‐economic
inclusion:
to
promote
the
use
of
ICT
to
overcome
exclusion,
improve
economic
performance,
employment
opportuniWes,
quality
of
life,
social
parWcipaWon
and
cohesion
§ Inclusive
pillar
of
the
Lisbon
Strategy
under
the
i2010
Agenda
§ Riga
(2006)
and
Vienna
(2008)
Ministerial
DeclaraWons
10.
.
e-‐Inclusion
policies
(today)
§ Among
the
key
targets
of
the
Europe
2020
strategy
• Increase
employment
from
69
to
75%
of
EU
populaWon
• Improve
educaWonal
levels
(school
drop-‐out
<10%;
at
least
40%
of
30-‐34
years
old
to
complete
terWary
educaWon)
• Get
20
million
people
out
of
poverty
and/or
social
exclusion
§ eInclusion
embedded
into
major
socio-‐economic
policies
§ European
InnovaWon
Partnership
on
AcWve
and
Healthy
Ageing
§ Grand
CoaliWon
for
Digital
Jobs
§ Employment
&
Social
Investment
Packages
§ European
Social
Fund
focus
on
Digital
Competences
11. .
e-‐Inclusion
intermediaries:
an
untapped
resource
Thanks
to
eI2,
ICT-‐mediated
interven1ons
have
an
‘amplifying’
effect
12. § Crucial role due to their multiplier/amplifier effects
.
e-‐Inclusion
intermediaries:
an
untapped
resource
P u b l i c ,
p r i v a t e
a n d
t h i r d
s e c t o r
organisa1ons
which
inten%onally
address
social
inclusion
goals
through
ICTs
or
promote
the
use
of
ICTs
to
enhance
the
socio-‐economic
inclusion
of
marginalized
and
disadvantaged
groups
and
of
people
at
risk
of
exclusion
(JRC-‐IPTS,
2012)
§ Crucial
role
due
to
their
mulWplier/amplifier
effects
§ High
diversity
in
the
EU
§ Limited
policy
ahenWon
§ Important
‘knowledge
gaps’
13.
.
Untapping
the
poten1al
of
eI2
for
policy
goals
Two
Key
Gaps
at
Policy
Level
Needs
at
Prac11oner
level
Mapping
Actors
• The
policy
need
to
understand
and
characterise
the
diverse
set
of
actors
Impact
Assessment
Framework
• The
lack
of
both
available
methodologies
and
prac1ce
in
measuring
the
impact
of
ICT
for
socio-‐
economic
inclusion
Ø Support
to
gain
visibility
and
policy
ahenWon
with
regard
to
their
contribuWon
to
policy
goals;
Ø Support
to
idenWfy
best
pracWces,
transferability
and
replicability
at
a
larger
scale.
14.
.
Filling
the
knowledge
gaps
http://is.jrc.ec.europa.eu/pages/EAP/eInclusion/MIREIA.html
A
research
project
run
by
JRC-‐IPTS
in
cooperaWon
with
key
stakeholders,
involving
researchers
and
pracWWoners
to
produce
hard
evidence
for
policy
making
15.
.
MIREIA
goals
General
Objec1ve:
to
beher
understand
the
role
of
e-‐Inclusion
intermediary
actors
and
to
create
adequate
instruments
that
facilitates
the
demonstraWon
of
their
outcomes
and
their
contribuWon
to
the
achievement
of
European
e-‐Inclusion
policy
goals
Specific
objec1ves:
1. Characterise
and
map
eInclusion
intermediary
actors
in
Europe
in
order
to
know
beher
what
eInclusion
intermediary
actors
are,
which
services
they
provide,
which
targets
groups
they
serve,
how
they
operate
and
innovate,
and
how
they
can
be
classified
2. Build
and
test
an
impact
assessment
framework
that
will
allow
to
systemaWcally
collect
end-‐users
micro-‐data
through
grassroots
organisaWons
and
aggregate
it
at
various
levels,
in
order
to
facilitate
the
measurement
of
outcomes
and
the
esWmaWon
of
the
impact
of
those
actors
on
employment,
educaWon
and
social
inclusion
16. WP
1
–
Characterisa1on
&
Mapping
of
eI2
in
EU
.
Task
2
–
Locality
Mapping
ü
ü
Task
3
–
EU27
Mapping
WP
2
–
IAF
Development
&
Tes1ng
ü
Task
4
–
Review
of
methods
and
indicators
Task
5
–
Development
of
the
eI2
-‐
Impact
Assessment
Framework
Task
6
–
Test
&
operaWonalisaWon
of
the
eI2
-‐
Impact
Assessment
Framework
2012
2013
Way
forward
ü
ü
Experts
and
Stakeholders’
ConsultaWons
ü
Task
1
–
Literature
Review
17.
.
Characterisa1on
&
Mapping
of
eI2
in
EU27
MIREIA
GOAL
Measuring
the
Impact
of
eInclusion
Actors
MIREIA
SURVEY
AIM
Characterise
&
map
eI2
in
EU
MIREIA
SURVEY
RESULTS
eI2
profiling
and
quan%ta%ve
es%ma%ons
Unit
of
analysis:
eInclusion
Actors~Telecentre
A
public
place
where
people
can
access
computers,
the
Internet,
and
other
digital
technologies
that
enable
them
to
gather
informa8on,
create,
learn,
and
communicate
with
others
while
they
develop
essen8al
digital
skills
Use
of
digital
technologies
to:
-‐
support
community,
-‐
economic,
educaWonal,
and
social
development
18. EU27
mapping
tool:
an
online
survey
to
eI2
.
First attempt to collect primary data
at EU27 level
Literature
3
Locality
review
Mapping
Commissioned
by
IPTS
to:
EU
27
Mapping
w
with
the
collabora8on
of
2,752
organisaWons
>300 Networks
≥ (70.000 members)
27
Countries
15
languages
14
country
profiles
19. MIREIA
online
survey
.
Objec1ves:
Who
they
are
&
how
they
operate
Typology
Services
Target
groups
Staff
&
Budget
Data
Collec1on
methods
Innova1ons
Es1ma1on
Size
&
Distribu1on
21. Questionnaire
• Identification data (name, city, affiliations, website)
• Key figures (no. of centres, computers, users, staff,
etc.)
• Aggregate (focus on Government and Third Sector)
and disaggregate categories
• Target groups
• Services/Outcomes
• Impact assessment practices
25. Dissemination activities: First
Round
Publication of announcement
survey on TE’s corporate website
Promotion through TE’s
newsletter, social media
community site
Promotion through social
media of umbrella
organizations
Call for partnership with TE
member organizations
through TE’s member-only
channels
through individual contacting
by email
Call for partnership with other
organizations
through individual contacting
by email
26. Dissemination activities:
Second Round
Weekly publishing of survey results
per country on TE’s corporate
website community site (creation of
a Eurovision-like ‘competition’
atmosphere)
Blogging of partner organizations
about their results local
dissemination strategy
Weekly individual contacting with
partner organizations that haven’t yet
reached their goals
27. Dissemination activities: Third
Round
Assisting partner organizations that
haven’t yet reached their goals
direct contacting of individual
telecentres by email phone in
the languages covered by the
team
29. Types
of
eInclusion
intermediaries
.
PUBLIC
SECTOR
1.
2.
3.
4.
5.
National/Regional/State Agencies
Municipal/City Government
Public Libraries
Government-run Telecentres
Formal Educational Institutions
PRIVATE
SECTOR
1.
2.
3.
4.
Cybercafés
Private
Training
Organiza1ons
Formal
Educa1onal
Ins1tu1ons
Other
THIRD
SECTOR
1.
2.
3.
4.
5.
6.
7.
8.
Non-governmental organizations
Associations/Foundations/Charities
Community Organizations
Cooperative
Federation
Trade Union
Informal Network
Other
30. Survey
findings
at
a
glance
.
Key
Findings
Key
Figures
Low
par1cipa1on
of
the
private
sector
(Opportunity
for
CSR
PPP)
Public:
58%
orgs
Third:
36%
orgs
Private:
6%
orgs
Small
organisa1ons-‐
Relevance
of
networks
(to
gain
in
Efficiency
Visibility)
Staff
(1-‐10):
55%
orgs
Budget
(€100,ooo):
47%
orgs
Diversity
(Typology)
Dependency
of
the
changing
local
context
(needs
of
targets
groups,…)
Top
5
Target
groups:
General
(54%)
|
Adults
(51%)
|
Senior
(49%)
|
Young
(46%)
|
Unemployed
(42%)
Strong
links
among
eInclusion
Actors
ICT
Top
3
ICT
enabled
services:
Access
(88%)
/
Basic
Skills
(80%)
Employments
related
services
Employability
(50%)
Other
Social
Services:
Employment
(55%)/
Other
(44%)
Entrepreneurship
(26%)
31. .
Sector
and
networks’
weight
Public
Sector
58%
Third
Sector
36%
100
90
80
70
60
50
40
30
20
10
0
Public
Sector
Private
Sector
6%
Third
Sector
Private
Sector
Both
Network
of
organizaWons
Individual
organizaWon
32. eInclusion
actors
in
the
EU27
per
sector
.
Private
Sector
Third
Sector
Public
Sector
N=2752
33. Public
Sector
eInclusion
actors
.
Public
Library:
51%
Municipal/City
Government
21%
Government-‐run
Telecentre
:
10%
Na1onal,
Regional,
and
State
Agency
7%
Formal
Educa1onal
Ins1tu1on
7%
Other:
6%
0%
10%
20%
30%
40%
50%
N
=1606
60%
34. Third
Sector
eInclusion
actors
.
Associa1on,
Charity,
or
Founda1on
39%
NGO
38%
Community
organiza1on
Other
Informal
network
13%
3%
2%
Coopera1ve
1%
Federa1on
1%
Trade
Union
0.4%
N
=
984
35. Private
Sector
eInclusion
actors
.
Private
Training
Organiza1on
52%
Cybercafe:
21%
Other
Private
Formal
Educa1onal
Ins1tu1on
25%
3%
N
=
168
36. Size:
Staff
and
Budget
.
Staff size
22%
Less
than
€10,000
25%
€10,000
to
€100,000
€100,000
to
€1
million
18%
€1
to
€10
million
More
than
€10
million
9%
3%
Annual Budget
37. Average
annual
number
of
users
.
eInclusion actors in EU serve on average 56,000 users a year
140
124,782
120
100
80
60
40
29,274
20
0
Thousands
4,535
Public
Sector
Third
Sector
Private
Sector
38. Top
.
10
Targets
Groups
General
(all
groups)
54%
51%
Adults
49%
Senior
ciWzens/elderly
46%
Young
adults
Unemployed
people
42%
37%
Children
Women
36%
34%
Low-‐skilled
people
27%
Individuals
w/physical
disabiliWes
24%
Migrants
0%
10%
20%
30%
40%
50%
Percentage of organizations which target that group
60%
39. ICT
.
enabled
services
Advancing policy goals of the Digital Agenda for Europe
88%
Internet
computer
access
Basic
ICT
Skills
Training
80%
50%
Online
job
search
and
jobapplicaWon
Social
Media
training
48%
eGovernment
45%
Online
courses
45%
eAccessibility
training
awareness
Online
safety
Advanced
ICT
skills
36%
33%
26%
Percentage of organizations that provide
ICT
skills
for
SMEs
24%
service
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
40. Other ocial
Services
Other
S social services
.
And
suppor1ng
other
key
social
and
economic
policy
goals
55%
Employment
services
44%
Other
Entrepreneurship
services
26%
24%
Language
training
23%
Social/Government
services
VocaWonal
training
22%
Legal
assistance
9%
0%
10%
20%
30%
40%
Percentage
of
organizaWons
that
provide
service
50%
60%
41. User ata
Collec1on
User
Ddata collection
.
60%
of
organiza1ons
collect
user
data
|
demographic
outputs
using
a
combina1on
of
quan1ta1ve
and
qualita1ve
methods
Means
for
user
data
collec1on
60%
56%
40%
52%
33%
35%
50%
36%
30%
40%
30%
Main
barriers
25%
23%
20%
20%
20%
15%
21%
14%
15%
No
need
Other
10%
10%
5%
0%
0%
Electronically
Manually
Electronically
(online)
(on
paper)
(offline)
Other
No
data
Limited
collecWon
staff
system
capacity
Lack
of
funding
42. Key
.
results
§ Important
effort
of
characterisa1on
and
first
mapping
at
EU27
level
§ baseline
for
future
research
and
a
'living
directory'
for
policy
intervenWons
§ A
myriad
of
actors
playing
a
vital
social
and
economic
role
§ in
spite
of
limited
resources
and
organisaWonal
capaciWes
§ Crucial
contribu1on
to
advancing
the
Digital
Agenda
for
Europe
and
other
key
social
and
economic
policy
goals
of
the
EU
§ strengthening
community
building,
digital
empowerment,
social
inclusion,
learning
and
employability
§ Complementarity
of
social
func1ons
performed
§ High
potenWal
for
the
creaWon
of
mulW-‐stakeholders
partnerships
43. Policy
Op1ons
.
§ Support
the
network
effects,
the
innova1on
processes
created
and
the
services
provided
by
this
high
and
diverse
number
of
organisa1ons
§ Half
of
which
have
10
employees
and
annual
budgets
of
100.000€
§ Create
the
condi1ons
for
a
larger
involvement
of
the
private
sector
§ e.g.
CSR,
innovaWve
PPP,
and
within
the
Grand
CoaliWon
for
Digital
Jobs
§ Reinforce
the
capaci1es
of
eInclusion
intermediary
actors
to
further
develop
their
entrepreneurial
skills
and
ensure
self-‐sustainability
§ through
service
provision
and
the
establishment
of
business
models
increasingly
based
on
usage/service
fees
§ Strengthen
the
role
these
organisa1ons
can
play
in
addressing
digital
exclusion,
employability,
and
the
shortage
of
ICT
skilled
workers
§ Link
to
the
Social
Investment
Package
and
cohesion
policy
instruments
44. What’s
next
.
Publica1on
of
findings
of
the
mapping
exercise
at
EU27
level
§ JRC
Technical
Report
-‐
Analysis
of
the
survey
of
eInclusion
Actors
in
the
EU27
(including
Datasets
available
on
MIREIA
webpage)
§ JRC-‐SP
Report
–
CharacterisaWon
Mapping
of
eInclusion
Actors
in
the
EU
(Coming
soon
–
Nov.
2013)
Dissemina1on
at
policy
level
§ EU
eGov
High
Level
Conference,
Vilnius,
14-‐15
November
2013
§ JRC
Official
Press
Release
Refinement
of
the
MIREIA
eI2-‐
Impact
Assessment
Framework
§ PublicaWon
of
results
as
JRC
SP
Report
(Jan.
2014)
Development
of
an
electronic
toolkit
and
guidelines
§ freely
available
online
(Jan.
2014)
45. More info
.
Thanks!
Download
the
Final
Dras
report
at:
hhp://is.jrc.ec.europa.eu/pages/EAP/eInclusion/
documents/
SurveyeIncActorsdratfinalwithcovers23102013.pdf
Contact
us
at:
gabriel.rissola@telecentre-‐europe.org
This
presenta8on
have
been
extensively
developed
from
previous
ones
by
Maria
Garrido
(UW)
and
Cris8na
Torrecillas
(JRC-‐IPTS)
@
SPARK
(May
2013)
and
by
Gianluca
Misuraca
(JRC-‐IPTS)
@
Telecentre
Europe
Summit
(Oct
2013)