Successful managers coach and mentor employees, help employees reach their potential, and keep them motivated. They guide employees to success through training, advocate for the organization, and support changes in policies and procedures. Managers also provide timely feedback on performance, promote safe work practices, and assist with improvements to work processes.

1. KEY FUNCTIONS OF SUCCESSFUL MANAGERS
BY
-JOHN COLLOM-
 Coach & Mentor for the employee
 Work with employees to recognize their true potential
 Work to keep employees motivated and engaged in the organization
 Guide employees along the path to success
 Develop employee specific training
 Advocate for the organization
 Support & embrace change in the workplace
 Educate on the reasons “why”
 Support personnel policies and procedures
 Ensure policies & procedures are understood and adhered to
 Recognize the need for changes in policies & procedures, recommend changes where
appropriate
 Practice performance management
 Provide timely feedback & follow-up on performance
 Constructively address opportunities for improvement and praise for accomplishments
 Promote safe work practices and ensure employees are mindful of safety at all times
 Lead by example; Recognize and correct unsafe conditions and/or behaviors and correct
ASAP
 Assist with changes in work process & procedure to improve efficiencies and
performance
 Provide feedback to employees that promotes an environment for positive impact on
the organization
 Support and enlist stretch assignments to develop new talent
 Drive the importance of customer satisfaction
 Stay current on “Best Available” technology, tools, learning, methods & practices related
to your industry and beyond
 “Listen to Your People”