This document contains the professional profile of Abdul Malik S.A, an IT professional with over 7 years of experience in systems administration, networking, technical support, and client servicing. His skills include Microsoft server administration, VMware administration, networking protocols, firewall management, and troubleshooting. He held roles as an IT administrator and technical support engineer and has worked with companies in India and the UAE. His educational qualifications include a Bachelor's degree in Information Technology.

1. Abdul Malik S.A
Email: sa.abdulmalik@gmail.com
Mobile No: +91 9597810121
PROFFESSIONAL SNAPSHOT
 A technical professional with over 7 years’ experience in Systems Administration, Networking
Operations, Installation and Commissioning, Technical Support/Troubleshooting & Client
Servicing.
 Working knowledge on networking skills and thorough understanding of TCP/IP & related
protocols and networking routing concepts.
 Proficient in setting up & managing wide area / local area networks & networking devices
administration.
 Excellent understanding of current networking systems including routers, switches, addressing
and sub netting, routing concepts, etc.
 Adept in analyzing information system needs, evaluating end-user requirements, custom
designing solutions, troubleshooting for complex information systems management
SKILL SET
Operating System : Microsoft Server 2008 & 2012, VMware Esxi 5.0 and 6.0 Server and
Windows 7.
Network Skills : Subnetting, Ether channel, Port Security, VLAN, STP, RIP, IGRP,
EIGRP, OSPF, BGP,
Tools : Scrutinizer Netflow Analyzer, PRTG Network Monitor,
EXPERIENCE SUMMARY
Role : I.T Administrator
Company : London Business Group.
Duration : October’ 2011- January 2016
Windows & VMware
• Providing daily level 1 & 2 support for over 100 nodes of routers & switches in UAE and
international branches
• Taking Router's IOS & Configuration backups and restore. Designing security Strategies &
Access-Policies and doing MAC Binding
• Administrate and maintenance Windows server 2012 Active Directory such as setting new
active directory, creating users & group policies and setting up the permissions,
• Managing the hyper-V terminals, hyper- v cluster 2012 r2 and V-Spare Application in virtual
environment
• Installation, Configuration, Administration and Trouble shooting of ESXi 5.5 and ESXi 6.0
• Creating and Managing Virtual Machines and Templates and having good Knowledge in V
motion, HA& DRS and Fault tolerance
• Configured Resource Pool, V Motion, Alerts, Alarms, NTP
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)

2. • Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
• Creating Templates from VM’s, deploy VM’s from templates and allocate resources
• Converting P2V and V2V using VMware Standalone Converter.
• Creating duplicate Virtual Machine’s using cloning technology (hot & cold).
• Creation of Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies in
Virtual Networks
• Managing and configure the Sonicwall NSA E6500 Network Security, Site to Multi Site IPSec
VPN Tunnel and SSL VPN
• Managing the D-link DVX 8000 Series for Home Delivery Call Center.
• Providing high end technical support for 21 Location around the UAE
• Day to day administration, support and monitoring of the Zoho Mail account infrastructure.
Managing mulit-Site distributed environment
• Troubleshooting Zoho Database problems. Performing restores and backups.
• Public Folder creation, replication and rights management
• Ticketing software’s: BMC Remedy
• Maintaining the Symantec Endpoint Production Manager – deploying the Antivirus updates
and required patches across all the Computers
• Installing and Managing DHCP, DNS, ADS Hyper-V and TCP/IP.
• Handling and maintain the Centralized PMC Control Inventory Software
• Troubleshooting networking problems for ensuring minimum downtime and maximum
availability of network.
• Installing and configuration Access points, Cisco router and switches.
• Maintaining and monitoring Network Infrastructure, CCTV hikvision Cameras
• Routine Tape Drive backup using Acronis Backup utility.
• Monitoring the LBG network infrastructure with the help of PRTG Network Monitor tool
• Monitoring critical parameters of network elements, servers, databases, applications.
• Identifying and resolving Level 1 issues in network with the help of available tools.
• Managing the Point of sale centralized server and point of sale application
• Strengthening the IT infrastructure through to implementing new technologies
• Manage the IT budgets and expenditure on hardware and software
Role : IT – Technical Support Eng
Company : Rakindo Developer Pvt Ltd
Duration : April’ 2010- October 2011
• Managing and maintaining MPLS-VPN connection across 10 branches.
• Providing high end technical support for around 750 Users on day-to-day system profile errors,
• Administrate and maintenance Active Directory such as setting new active directory, creating
users & group policies and setting up the permissions,
• Maintaining the Symantec Endpoint Production Manager – deploying the Antivirus updates
and required patches across all the Computers
• Managing and maintain the Google apps mail server domain and Mail monitoring and
Tracking
• Managing and configure the Cisco and Cyberoam Firewall CR.50i, Site to Site IPsec VPN and
SSL VPN
• Installing and Managing DHCP, DNS, ADS and TCP/IP.
• Troubleshooting networking problems for ensuring minimum downtime and maximum
availability of network.
• Installing and configuration Network Printers, Access points, Cisco router and switches.
• Video Conferencing, ISDN, and Network connectivity Troubleshooting,
• Maintaining and monitoring Network Infrastructure, CCTV Cameras
• Routine Tape Drive backup using Windows NT Backup utility.

3. Role : Senior Executive-IT for Dr. Agarwal Healthcare Pvt Ltd
Duration : March 2008 – April 2010
 Overseeing Installation, Administration and Management of Dr Aeh Head office and
Branches.
 Responsible for Planning, Designing and Configuration of Cisco and Sonicwall products for
Local Area Network, Wide Area Network and Wireless Network.
 Ensuring Internet Security and Acceleration by restricting and controlling access based on the
user role using Sonicwall NSA 2400 Firewall implementations.
 Implementing Internet access policies approved by management team using Sonicwall NSA
2400 firewall.
 Installing, Configuring and Managing HP Storageworks MSA 2012i modular smart array
controller.
 Managing and maintaining MPLS-VPN connection across 20 branches.
 Designing, Configuring and Implementing Windows 2003/2008 and Red hat Enterprise Linux
5.4 based network.
 Configuring & managing DHCP Server, DNS Server and administrating Active Directory
 Looking after the installation, configuration and management of Trend micro Worry Free
Antivirus Client/Server Suite.
 Creating, deleting and maintaining user accounts and defining access as per requirements.
 Monitoring critical systems backups on regular basis and take necessary action as appropriate.
 Enhancing various IT functions as per standards by suggesting & implementing best practices
to keep the systems up & running with optimum performance.
 Handling installation and commissioning of new HP Enclosure C3000, HP BL680c, HP DL360,
series servers, Uninterrupted Power Supply using industrial sockets.
 Handling maintenance of hardware/ software assets and Inventory reports to ensure trouble-
free working environment.
CERTIFICATIONS
Cisco Certified Network Associate (CCNA)
Cisco ID Number : CSCO11485787
ACADEMIC QUALIFICATION
• Bachelor of Information technology
T.U.K Arts college, Thanjavour
Duration: 2004 to 2007
ADDITIONAL QUALIFICATION
• Computer Hardware/Networking at Porus Computers Thanjavour
• VMware 6.0, MCSE and CCNA at Sans bound network study center at Chennai
PERSONAL PROFILE
Father’s Name : Akabr ali. S
Date of Birth : 02-June-85
Sex : Male
Nationality : Indian
Language Known : English, Tamil
Material Status Married
Passport Number : G9737313
Passport Date of Expiry: 30/07/2018
Driving License : Applied in GMDC in UAE
Current Location : India
Date : yours faithfully

4. Place: (Abdul Malik S.A)