Keith Dils is a production system coordinator and Lean-Continuous improvement manager with over 15 years of experience in site/facility management and operational leadership. He has a proven track record of improving strategic growth, reducing costs, enhancing productivity and increasing customer satisfaction and profits. Dils designed and deployed production systems in 50 stores, resulting in savings of 25-100% across key metrics like safety, space utilization, costs and quality. Previously he was a highly successful store manager, receiving awards for turning losses into profits and improving community outreach.

1. KEITH DILS
480-600-4163
Glendale, AZ 85301
dilskeith@yahoo.com
https://www.linkedin.com/in/keith-dils-462089116
SUMMARY OF QUALIFICATIONS
Site/Facility and functional management experience within U.S. market environments;
experienced leading internal areas by applying best practices and processes to improve
strategic growth and revenues, control and reduce costs, enhance competitive
maneuvering and operational productivity and oversee quality and delivery. Designed
and assisted with driving operational excellence, resulting in increased customer
satisfaction and shareholder value. Proven track record of significant contribution to
profit levels and productivity by developing, training and motivating successful
management teams and team members. Strengths include:
 Operational
Leadership
 Profit & Loss
Management
 Retail sales &
Marketing
 People Selection  Change Management  Train the Trainer
 Project Management  Continuous
Improvement
 Workplace Design
(Equipment
Footprint)
PROFESSIONAL EXPERIENCE
SAVERS, PHOENIX, AZ 2007-2016
Production System Coordinator, 2015-2016
U.S. Lean-Continuous Improvement Manager, 2013-2015
Designed/Deployed production systems throughout company and incorporated Lean
process including 5s events. Functional leader in providing direction and leadership for
all business processes and best practices.
 Demonstrated and deployed systems into 50 stores, resulting in installation
savings of 25%.
 Decreased safety incidents by 53%.
 Decreased Safety/LP audit failures by 33%.
 Increased floor space, which helped provide space for inventory by 43%.
 Accomplished External Storage/Cost Utilization savings of 25%.
 Reduced Equipment/Tooling cost by 30%.
 Increased OSHA Compliance Standards incorporation by 73%.
 Increased Operational Effectiveness Utilization of Team members by 22%.

2. Keith Dils 480-600-4163 2
 Increased First Time Quality (FTQ) by 30%.
 Increased Supermarket, Material/Inventory Management Accuracy by 100%
 Developed training programs/manuals to exceed production goals.
 Increased Internal Process cycle times 18%.
Store Manager, 2007-2013
Directed highly efficient teams in reaching sales goals, managed productivity and
oversaw company-wide staffing needs. Used analytical and interpersonal skills to
manage over 53 team members in 2 different store locations.
 Company trainer for High Potentials, developing 8 employees to acquire higher
positions, 6 to store manager and 2 to production managers.
 Loss to Profit generation increase 1st year by $300K.
 Decreased employee safety incidents by 35%.
 Increased Store Operating Plan goals by 23%.
 Improved Customer Donation performance by 89%.
 Structured Community Outreach with speaking engagements in TV, Radio,
Government Agencies, School Systems and NP organizations.
 Received prestigious President’s Club Award.
 Received Red to Black Award (loss to profits) at 2 store locations.
ADDITIONAL EXPERIENCE
General Mills Inc.
Production Manager, Safety Committee, Train the Trainer Manager, System Startup
Coordinator, Kaizen/Lean Manager, Employee Suggestion Committee, Involved in
Designing training manuals, policies and procedures.
Restaurant owner
Vintner owner
COMMUNITY INVOLVEMENT
Big Brothers Big Sister