This document discusses new approaches to learning and development (L&D) based on insights from companies like Netflix and Spotify. It advocates moving away from traditional L&D which was linear, one-size-fits-all, and passive for learners, toward more personalized and engaging approaches. Specific recommendations include knowing your audience, demonstrating relevance, matching communications to interests, nudging learners, and sharing successes. The document also introduces the Kazi language for classifying talents, outcomes, learning tracks, and content based on work values and team roles.