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Karla MacLean
40 Menzies Rd
Norton NB
E5T 1X6
Home: (506)839-2328
Cell:(506)567-0040
E-mail: karla-joy@live.ca
Highlights of Qualifications
• Excellent communication, organization and interpersonal skills
• Leadership skills with ability to successfully manage a team of 7 employees
• Prepared weekly schedules and completed all paper work efficiently
• Exception problem solving skills with ability to think independently
• Self motivated with an eagerness to meet and exceed quota expectations
Courteous Accountable Dedicated
Skills and Relevant Experience
Hatfield Point Convenience and Take-Out
Hatfield Point, NB
Operations Manager; 2009-2015
• Managed and lead team of 7 and addressed employee issues when necessary
• Completed orders and performed inventory control to ensure stock was available
• Served customers in a courteous manner and handled complaints or concerns
• Followed proper hiring and dismissal protocol, hosted interviews with all employees
• Prepared daily floats for cashier and completed and posted schedules biweekly
• Processed cash, debit, and credit transactions and labeled items for sale
• Baked and packaged food items daily: bread, rolls, cookies, donuts, muffins
• Enforced safety regulations and promoted personal and team safety in the workplace
Private Families
Norton, NB
Child Care; 2007-Present
• Attended to the needs of children aged 4 to 6 years
• Prepared nutritious meals and snacks according to dietary needs
• Planned and organized recreational activities and supervised outdoor play
• Bathed children and ensured children were in bed at specified times
Amsterdam Inn and Suites
Quispamsis, NB
Housekeeper; January 2015-March 2015
• Able to give accurate room service to guests
• Proven record of performing cleaning duties such as; dust, vacuum, clean bathrooms, change
garbage, change beds, etc.
• Thorough understanding of maintaining rooms in a clean and presentable fashion
• Documented success in maintaining guest rooms
Kent Building Supplies
Sussex, NB
Customer Service; March 2015-February 2016
• Made customers feel welcomed
• Served customers in a courteous manner and handled complaints or concerns
• Understanding the customer's point of view
• Processed cash, debit, and credit transactions
• Checked items through the lumber yard
Education
Belleisle Regional High School
Springfield, NB
High School Diploma – Honours; 2013
Canadian Restaurant & Food Service
Food Course
Took in March 2014, Expires in March 2019
Volunteer Work
Outreach Pentecostal Church
Hatfield Point, NB
Sunday School Teacher; 2012-Present
Jr's Salvage & Son Ltd.
Sussex, NB
Customer Service; 2012-Present
• Handled cash transactions
• Kept bookwork
• Weighed trucks through the scales
Interests
Swimming Friends Walking Baking
References
Tammy Beechin
Personal Reference
(506)433-6680
Heidi Hughes
Personal Reference
(506)485-2702
Heather Hughes
Personal Reference
(506)485-2702

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Karla's Resume 2016 (2)

  • 1. Karla MacLean 40 Menzies Rd Norton NB E5T 1X6 Home: (506)839-2328 Cell:(506)567-0040 E-mail: karla-joy@live.ca Highlights of Qualifications • Excellent communication, organization and interpersonal skills • Leadership skills with ability to successfully manage a team of 7 employees • Prepared weekly schedules and completed all paper work efficiently • Exception problem solving skills with ability to think independently • Self motivated with an eagerness to meet and exceed quota expectations Courteous Accountable Dedicated Skills and Relevant Experience Hatfield Point Convenience and Take-Out Hatfield Point, NB Operations Manager; 2009-2015 • Managed and lead team of 7 and addressed employee issues when necessary • Completed orders and performed inventory control to ensure stock was available • Served customers in a courteous manner and handled complaints or concerns • Followed proper hiring and dismissal protocol, hosted interviews with all employees • Prepared daily floats for cashier and completed and posted schedules biweekly • Processed cash, debit, and credit transactions and labeled items for sale • Baked and packaged food items daily: bread, rolls, cookies, donuts, muffins • Enforced safety regulations and promoted personal and team safety in the workplace Private Families Norton, NB Child Care; 2007-Present • Attended to the needs of children aged 4 to 6 years • Prepared nutritious meals and snacks according to dietary needs • Planned and organized recreational activities and supervised outdoor play • Bathed children and ensured children were in bed at specified times Amsterdam Inn and Suites Quispamsis, NB Housekeeper; January 2015-March 2015 • Able to give accurate room service to guests
  • 2. • Proven record of performing cleaning duties such as; dust, vacuum, clean bathrooms, change garbage, change beds, etc. • Thorough understanding of maintaining rooms in a clean and presentable fashion • Documented success in maintaining guest rooms Kent Building Supplies Sussex, NB Customer Service; March 2015-February 2016 • Made customers feel welcomed • Served customers in a courteous manner and handled complaints or concerns • Understanding the customer's point of view • Processed cash, debit, and credit transactions • Checked items through the lumber yard Education Belleisle Regional High School Springfield, NB High School Diploma – Honours; 2013 Canadian Restaurant & Food Service Food Course Took in March 2014, Expires in March 2019 Volunteer Work Outreach Pentecostal Church Hatfield Point, NB Sunday School Teacher; 2012-Present Jr's Salvage & Son Ltd. Sussex, NB Customer Service; 2012-Present • Handled cash transactions • Kept bookwork • Weighed trucks through the scales Interests Swimming Friends Walking Baking
  • 3. References Tammy Beechin Personal Reference (506)433-6680 Heidi Hughes Personal Reference (506)485-2702 Heather Hughes Personal Reference (506)485-2702