The University of Glasgow Library developed a mobile strategy to provide library services and resources to students and staff via mobile devices. The strategy involved 10 key areas including allowing library catalog searches and renewals from mobile phones. A survey found that students and staff most commonly used their mobile internet for email, social media, and browsing. The initial phase of the mobile strategy focused on basic catalog searches and account functions through a mobile-friendly interface. Further phases aimed to expand access to ebooks and leverage technologies like QR codes and messaging. The strategy aimed to gradually implement mobile offerings while educating users and gathering feedback.

1. Developing a mobile strategy for the University of Glasgow Library Karen Stevenson on behalf of Library Mobile Technology Group

9. Survey: What do you use the internet access on your mobile device to do? Answer options Responses E-mail 79.0% Facebook / Twitter 74.7% Browse internet 72.4% Get directions / maps 65.1% Watch videos 37.8% Instant Messaging 34.9% Download/read e-books 22.7% Don’t use internet access 12.5%

10. Survey: What Library services do you currently use on your mobile device? Answer options Responses I didn’t know you could! 58.7% Search for books etc 29.4% Renew books 19.5% Check Library opening hours 19.5% Check account for fines 12.5% Watch Library videos 2.6%

12. Search results/full record

13. My Account: renewals, fines