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Social Media for
National Libraries
Social media is


  HUGE
But is it useful?
How are we using
      it?
Twitter examples


Celebrate Shrove Tuesday
with a pancake recipe from
1782 http://bit.ly/y1GAR8
Don't forget - only half a
mutchkin
Twitter examples


The Massacre of Glencoe took place
on this day in 1692. This is the origin
order to “put all to the sword” under
70. http://bit.ly/9EJSNe
Twitter examples


It's the Oscars this weekend
and Friday's Fun Film shows
some rare Scottish success
at the Oscars from 1961
Facebook posting
Facebook postings - video
Facebook postings - pictures
Is it working?
Twitter followers- last three
           months
Comparing performance
Comparing national libraries
Tweeting rates
Facebook : January -
        November 2011
60000

50000

40000

30000
                               Page views
20000

10000

   0
   January   May   September
Facebook : January to
    November 2011
3000

2500

2000

1500
                              Monthly users
1000

 500

   0
  January   May   September
Reach
Virality
Engaged users
Summary
• Be active
• Be interesting
• Be funny (where possible)
• Monitor what’s happening
• Listen and respond to what
  people are saying

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Social Media and National Libraries

Editor's Notes

  1. Facebook now has more than 800 million users – more than the entire population of Europe ( 730 million) 140 million tweets a day – equivalent to 6000 copies of War and Peace. Compares to just 10 million a day a couple of years ago More video content is uploaded to YouTube in a 60 day period than the three major U.S. television networks created in 60 years. Flickr niow hosts more that 4 billion images and members upload them at a rate of 3000 per minute.
  2. Some people take it very seriously
  3. According to a study of 2000 tweets, 40% are useless babble, 38% conversation, 9% pass along value, 6% are self promotioon, 4% spam and 4% news.
  4. Explain previous policy two to three new updates a week. Fairly random . Mostly plugging events. Informing people of what was going on in the library New strategy – postings more often, trying to have interesting, entertaining content, using it as just another comms vehicle – KEY THING to highlight richness of collections
  5. A mutchkin was an old Scottish measure of just under a pint
  6. Tie things in to events elsewhere
  7. Trying to do the same thing with Facebook postings – using it as a shop window for the treasures on our website and in the Library
  8. This is the big question. Number of free tools you can use to measure impact – Twitter Counter is one of these
  9. When took over responsibility for social media in August we had just over 2000 followers , now over 3500.
  10. Edinburgh City Council was a finalist in the UK Public Sector Digital Awards 2011 for best use of social media for their “Your Library” platform. Includes a library app, Twitter, Facebook etc – all integrated and very good. Benchmark performance against recognised good practice.
  11. Graphs all going up at similar rate. Is this because of anything we are doing or just the expanding use of Twitter generally? British Library in a different league with 260,000 followers. They are in top few hundred of Twitter users while we’re at 72,000. However last summer we were up around 90,000.
  12. We have tweeted just over 750 times, the National Library of Wales has over 1700 and National Library of Ireland 9700. Does quality win out over quantity?
  13. Scotland’s most banned book by George Buchanan dates from 1579 and has a Latin title controversial views about religion and monarchy
  14. It’s been a learning experience – this was me six months ago.