- K. Murali Mohan has 2 years of experience as an electrical engineer and is currently an Operational Executive at Choice Solutions Ltd. - He has skills in managing teams, business operations, developing standards, and solving problems. - His objective is seeking a corporate position utilizing his skills and knowledge for professional growth while being innovative and flexible.

1. RESUME
K.MURALI MOHAN
Mobile: 9959116344, 9959586229
Email: murali.eee.28@gmail.com
Official Mail: muralimohan.k@choice-solutions.com
Professional Synopsis:
• A result oriented professional with 2 years of experience in Electrical Engineer.
• Currently associated with Choice Solutions Ltd. as – Operational Executive.
• Proficient at managing & leading teams for running successful business operations & experience
of developing procedures, service standards for business excellence.
• A thorough professional with a proactive attitude, capable of thinking in and out of the box,
generating new design solutions and ideas, comprehensive problem solving abilities.
• Possess excellent interpersonal, communication and organizational skills with proven abilities in
team management, multi-task effectively, customer relationship management and planning.
OBJECTIVE:
Seeking a position in corporate field that would utilize my skills and knowledge in a
right manner and professional growth while being resourceful, innovative and flexible.
EDUCATIONAL QUALIFICATION:
DEGREE SCHOOL/COLLEGE PASSING UNIVERSITY PERCENTAGE
B Tech
(EEE)
KITS, WARANGAL 2011 KAKATIYA 75%
Intermediate SVS JUNOIR
COLLEGE. 2007
Board of
intermediate
95.6%
S.S.C Vignana Bharati
Vidyalayam.
2005 S.S.C Board 88.5%
OTHER ACTIVITIES:
• Maintaining the leader ship qualities.
• Participating in Group decision.
• Participating in cultural activities in student meets.
• Participated in social activates through Red Cross in college.
TECHNICAL EXPERTISE:
Operating Systems: Windows / XP / 2007.
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2. Packages: MS Office, C, MATLAB, MS-TOOLS.
PROFESSIONAL EXPERIENCE:
1. PRESENT WORKING:
Company : CHOICE SOLUTIONS LTD.
Designation : Operational Executive.
Duration : 1 YEARS +
Responsibilities:
1. As an operational Executive working on CRM to raise the concerned project Invoice/COPF’s.
2. Planning, projection and execution of profitability based on client requirements.
3. Managing Customer Service operations for the national vide Power Audit Execution.
4. Conducting power quality studies/energy audit/safety audit/thermal imaging/harmonic
Analysis.
5. Submitting reports to clients with suggestions and recommendations for power quality
improving and energy savings.
6. Also leading the team of 11 members working on Power Safety Audit in south Region.
Apart from the above, have also been handling the below projects for entire ROAP region
1. Customer Experience: Have conceptualized, launched and successfully executed the
customer activity plan.
Role: Virtual Relation Ship Manager - Vodafone
Responsibilities:
1. Handling Postpaid, prepaid connections and handsets sales, customer service and other retail
operations through Vodafone stores.
2. Profitability based targeting and execution.
3. Compliance to the Quality parameters, external and internal audits.
4. Enhancing quality of customer experience. Ensuring the standardization.
5. Handling Franchisee relations and payouts.
6. Staffing, recruitment and training the new manpower for stores.
7. Auditing Mini stores for infrastructure and manpower quality.
8. Conducting promotional activities and surveys on new products.
9. Regular refresher training for the store employees on product and process.
10. Cash and Inventory management.
11. Customer feedback analysis and handling escalations.
12. Churn management by coordinating with retentions.
13. Maintaining CRM tagging quality and activation quality
14. Up selling of VAS and other products
15. Maintaining CSAT Scores above 90%.
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3. Role: Junior Electrical Engineer (Maintenance) - Universal Engineering Company.
Responsibilities:
1. Inspects house wiring work on apartments, industrial buildings.
2. Maintenance of two 500 KVA DG sets.
3. Giving suggestions on concerned project- power supply layout modifications to the team
members.
.
Project:
1. SIMULINK IMPLIMENTATION OF SCALAR CONTROLLED 3-Ø INDUCTION
MOTOR.
PERSONAL DETAILS:
Name : K.MURALI MOHAN
Father’s Name : K.VENKATESHAM
Date of birth : 16/04/1990
Sex : MALE
Languages Known : English, Telugu, and Hindi.
Nationality : Indian
Permanent Address : 1-3-386,
PULUKURTHY,
ATMAKUR,
WARANGAL,
TELANGANA,
PIN: 506342.
CONTACT DETAILS:
 Mobile Number: +91 9959116344,9959586229
 Email Address: murali.eee.28@gmail.com
DECLARATION:
I hereby declare that above information given by me is true to the best of my knowledge and
belief.
DATE: Yours faithfully,
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4. PLACE:
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