1. A leading international multi-purpose port operator
37 Jurong Port Road
Singapore 619110
Website: www.jp.com.sg

2. A Leading International Multi-purpose Port Operator
Jurong Port is a leading international multi-purpose port operator headquartered in Singapore, Jurong Port has 23 berths capable of serving the varied needs of the maritime industry.
handling general, bulk and containerised cargo. The port handles more than 40,000 vessel Its berths have drafts of up to 16 metres and can accommodate vessels of up to 150,000
calls annually. deadweight tons. Within the port, there are 174,000 square metres of warehouse facilities,
which also accommodate a number of London Metal Exchange operators. Located within the
Jurong Port began operations in 1965 as a general and bulk cargo port, serving the port is one of the largest common-user cement terminals in the world.
development needs of Singapore’s Jurong industrial estate. The port, then operating as a unit of
Jurong Town Corporation, met the needs of a growing number of manufacturing operations in Jurong Port’s multi-purpose facilities enable the loading and/or unloading of:
the industrial estate. • Dry and liquid bulk cargo
• General cargo, including heavy lift project cargo
With developments over the years, the port has expanded its role to serve Singapore and the • Containerised cargo
world. In 2001, the port was corporatised, and became a fully owned subsidiary of Jurong
Town Corporation. Besides handling containerised cargo, the port is now the gateway to Today, Jurong Port is an international multi-purpose port with global connectivity to more than
Singapore for general and bulk cargo. 80 ports in over 30 countries.

3. Award Winning Port
Jurong Port has won numerous awards since its corporatisation
on 1 January 2001.
The port is the recipient of the Asia Pacific Multi-Purpose
Terminal Operator of the Year (Asia Pacific) Award at the
F r o s t & S u l l i v a n A s i a P a c i f i c Tr a n s p o r t a t i o n &
L o g i s t i c s Aw a r d s i n 2 0 1 1 a n d 2 0 1 0 . T h i s a w a r d
r e c o g n i s e s J u r o n g P o r t ’s a c h i e v e m e n t s i n managing
the shift in consumer demand, sustaining innovation,
retaining talent, focusing on strategic transactions, addressing
Asia Pacific Multi-Purpose Terminal Operator of the Year environmental concerns and ensuring regulatory compliance.
Jurong Port was voted the “Best Asia Pacific Container
Terminal” Award at the Supply Chain and Management
Logistics World Awards 2007. From 2008 to 2011, the port
was presented the AFSCA Award for the “Best Container
Terminal Operator in Asia (under 1-million TEUs category)”.
In 2009, Jurong Port won the “Achievement in Safety” Award
at the Lloyd’s List Asia Awards 2009. In 2010, the port also
won the “Most Innovative Use of Infocomm Technology” (Private
Sector) - Merit Award at the Singapore National Infocomm
Awards 2010.
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4. Comprehensive Cargo Handling Capabilities
Our general and bulk cargo terminals are the hubs for steel
products, metals, mechanical appliances, machinery, cement,
copper slag, sugar and project cargo, while our container
terminal handles a full range of containers.
General Cargo Terminal
The general cargo terminal is a specialised terminal handling
a diverse range of cargo including steel products, project
cargo, machinery and mechanical appliances. The terminal
boasts of a well-developed infrastructure with modern
warehouses, wide aprons, and natural deep water berths to
cater to all types of general cargo.
The terminal has 2 roll-on roll-off mechanical ramps for
landing-craft at all tide levels; a small craft terminal for
wooden craft, and a lighterage terminal for ship-chandlers
and outer-port limit vessel operators. For large-sized and
heavy-lift project cargo, the terminal provides mobile harbour
cranes for cost-effective handling operations.
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5. There are also transit warehouses adjacent to the berths for
easy ship-to-shore movements; and large apron areas for
loading and discharging operations. In addition, the port has
ample column-free warehouses and open yards to support
cargo storage, packing, consolidation and distribution
activities in our Free Trade Zone. Selective warehouses have
been approved by the London Metal Exchange (LME) for the
storage of LME-traded metals.
Jurong Port leverages on an integrated port concept. This
has enabled the port to dual-handle general cargo and
containers on the same berth as well as to perform seamless
handling of bulk imports, which are discharged, bagged and
containerised for re-export hassle-free. In addition, several
companies are located in the port’s on-dock warehouses,
within the Free Trade Zone, to carry out cargo consolidation
and distribution to the region.
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6. Bulk Cargo Terminal
Our bulk cargo terminal handles cargo such as cement, sugar,
furnace slag, copper slag and liquid bulk.
Jurong Port has a dedicated common-user facility to handle
cement. This cement terminal is one of the world’s largest
common-user cement facilities; Jurong Port handles more than
90% of cement throughput into Singapore.
At the bulk cargo terminal, there is an extensive network
of pipelines and conveyor systems, including common and
dedicated unloaders, to ensure a non-pollutive and efficient
working environment. With these unloaders operating at
a maximum rated capacity of up to 800 tonnes per hour,
bulk commodities are speedily discharged from vessels at
the berths directly to nearby storage facilities of customers.
This translates into faster vessel turnaround, more shipment
deliveries and cost-savings on stevedoring charges. The
port has also developed the General and Bulk Management
System (GBMS), which allows customers to make B2B
transactions easily and conveniently.
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7. Container Terminal
The container terminal started operations in 2001. The container terminal has consistently won votes of
confidence from the industry for its efficiency, productivity,
The terminal is equipped with modern equipment that can and customised services and facilities. The terminal is now
handle a full range of containers. linked to over 80 destinations worldwide, across 30 countries.
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8. Leveraging on Infocomm Technologies
Innovation plays a key role in ensuring that Jurong Port achieves operational excellence for its customers. Leveraging on
IT and mobile technologies, Jurong Port has put in place business processes for greater cost-effectiveness and optimal performance.
Jurong Port has developed a number of infocomm systems:
General and Bulk Cargo
Management System (GBMS)
The GBMS is a system that employs state-of-the-art technology
to enable efficient and convenient operations.
Key features:
◊ Automatic cargo space and berth planning based on
vessel priorities, berth characteristics and berth availability
◊ A control centre, and mobile applications that provide
comprehensive monitoring of vessel and cargo activities
◊ Self-ser vice terminals and systems for online risk
assessment and notification of stevedoring order,
enabling faster and more convenient transactions and
information access
JP-Online
A web portal that integrates the flow of information between
containers and port operators, JP-Online provides customers
quick and easy access, placing the entire logistics and
transportation resources at our partners’ fingertips. Available
24 hours a day, JP-Online allows customers to be in better
control of shipments, from planning to vessel operations.
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9. C3I (Command, Communications,
Control and Intelligence) Centre
The C3I Centre is the first in Singapore to employ a mobile
application system for general and bulk cargo operations in
the industry. Apart from convenience and efficiency, this system
creates cost advantages for customers with different needs.
Key features and benefits
◊ Advanced technological sub-systems that include master
risk assessment, cargo and container tracking, bulk cargo
delivery, cashless payment collection and pass application
◊ Increased vessel productivity and lower cost with shorter
vessel turnaround time for shipping companies
◊ Enhanced manpower performance and shortened processing
time for stevedoring companies and port workers
Container Terminal Management Services (CTMS) Pass
Application
The CTMS leverages on IT and engineering technologies to automate the port’s container operations. With its planning
Container Bulk Cargo
capabilities, the system provides customers with greater flexibility and enhances the port’s performance. Tracking Delivery
Key features and benefits:
C31 CENTRE
◊ Centralised control centre to handle operations and modify plans Cargo
◊ UNEdifact EDI Messaging support Master Risk Entry/Exit
Assessment
◊ Improved overall utilisation of resources like berth and yard space Tracking
Payment
◊ Speedy and real-time processes for planning and allocation of container ground slots and vessel berths as well as Collection
monitoring of vessel productivity
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10. Commitment to Safety, Security and the Environment
Jurong Port is committed to safety, security and the environment. We strive to ensure that every port user takes personal responsibility for health and safety.
The port is registered as a Bizsafe pioneering company and a member of the Workplace Safety and Health (WSH) Committee (Logistics and Transportation)
in Singapore. We work closely with the relevant government authorities to actively promote higher safety standards amongst port users.
To meet industry safety standards, Jurong Port has implemented various safety initiatives including:
◊ Safety campaigns, emergency exercises and on-going safety training programmes for staff
◊ Frequent sharing sessions on safety issues with industry partners, and
◊ Regular toolbox meetings with contractors and stevedores working within the port’s premises
The port is security-compliant under the International Ship and Port Facility Security (ISPS) Code, and meets the maritime security standards under the code.
To promote environmental protection, the port has initiated a long term go-green programme to enhance energy efficiency and to reduce our carbon footprint.
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11. Safety is an integral part of our port’s operations
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12. Our People
Diverse Talent for our Journey
On the journey of a leading international multi-purpose port operator, Jurong Port places particular emphasis on talent
management. We draw upon the strengths of our staff of diverse nationalities and cultures. In our search for new talent, our focus
is on getting the best we can find, from Singapore and the world.
Growing Talent
As we move forward on our journey, we are systematically
scouring the marketplace to find exceptional talent with the
knowledge, skills and attributes to excel in developing and
managing multi-purpose ports. Bringing in top talent at all
levels is one prong of our talent management strategy; growing
these and existing talent is the second prong of the strategy.
Jurong Port has developed and established a holistic and
systematic approach for growing our people and talent. We
have put in place a competency framework that defines the
skills, knowledge and attributes required for success in our
company. At the same time, we have a talent management
system that sources, identifies, develops, and rewards talent,
supported by a performance management system which
sustains peak performance.
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13. Awards and Accolades
FROST & SULLIVAN ASIA PACIFIC BEST PRACTICES AWARDS
“Asia Pacific Multi-Purpose Terminal Operator of the Year” 2011
“Asia Pacific Multi-Purpose Terminal Operator of the Year” 2010
NATIONAL INFOCOMM AWARDS 2010
“Most Innovative Use of Infocomm Technology” (Private Sector) – Merit Award
IDC ENTERPRISE INNOVATION AWARDS 2010
LLOYD’S LIST ASIA AWARD 2009
“Award for Achievement in Safety”
SUPPY CHAIN & MANAGEMENT LOGISTICS WORLD AWARDS 2007
“Best Asia Pacific Container Terminal”
ASIA FREIGHT & SUPPLY CHAIN AWARDS
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2011
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2010
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2009
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2008
“Best Emerging Container Terminal Operator – Asia” 2003 - 2007
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14. Mission
To develop and excel in managing multi-purpose ports,
terminals and related services thereby
creating value for customers and stakeholders
Core Values
Service Excellence
People Excellence
Integrity
Innovation
Dynamism
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15. Contact Information
Address Tel/Fax Media Relations
37 Jurong Port Road Tel : 65-62650666 Hotline : 65-6660 9091
Jurong Port Building Fax : 65-62656614 Email : mediarelations@jp.com.sg
Singapore 619110
For more information about Jurong Port, please visit www.jp.com.sg
For more information about our parent company, JTC Corporation, please visit www.jtc.gov.sg