Seoul's Smart City Strategy

Seoul Metropolitan Government
Smart Sustainable Cities and e-Government 2018, Jeju
Smart City in Seoul
July 9, 2018
Chi Hyung Lee
President, Seoul Digital Foundation

Digital Transformation
Smartphone
IoT
AI, Big data
5G
Blockchain
Connection,
Data, Intelligence
Change in
way of creating value,
relation among participants
Cloud
2
……

City as Platform
Image Source: OASC
Connecting people, space and things
City as data platform – Data collection, analysis, visualization, prediction
3

Data-Driven Innovation
Data to pattern
Efficient use of limited resources
Efficiently matching demand and supply
• Road: Traffic-dependent toll
fee(Singapore), parking fee(NY), traffic
light(LA)
• Electricity: Smart Meter
• Space, parking, housing, tool sharing
• Police man: Crime Prediction(PredPol)
Image Source: OECD
4
[Data from a city]

Smart Sustainable Cities and e-Government 2018, Jeju 5
Sustainability
SDGs for survival and economic growth
Image Source: UN-Habitat

Rebuilding Smart City
• No single definition
• New technologies and citizen-driven approach
• Goal – Increase the efficiency of resource allocation to
improve city services or/and solve urban problems, whose
changes are acceptable by citizen
• City services for improvement – Road, security, access to
information, transportation, education, energy, etc.
• Digital technologies as tool – Mobile, Big data, AI, Blockchain,
etc. to Increase connectivity and data integration

Scope of Smart City
Image source: Gartner(2015)

• Sustainability - economical, social, and environmental
sustainability
• Different vision and priority due to different problems, policy
priority, causes, etc.
• What are the most challenging issues in your city?
• Align with KPI
Priority in Smart City
Source: Arup(2016)

Smart City Initiative
Source: Taewoo Nam(2011)
Technical Factors
Institutional Factors Human Factors
Smart
Transportation
Smart
Environment
Smart
Health Care
Smart
Energy
Smart
Education Other Policy
Domain
Smart
Safety
Intelligence from data
Execution Organization
Skill and attitude of participants
Integration

Technology
• Connectivity – Sensor, Broadband, 4G & 5G, Wi-Fi, etc.
• Security and Privacy
• Scalability and Interoperability
• Registration, authentication, contract, payment, etc.
• Interest shift from the excellence of technology to the ability to
meet citizen’s expectation
10

Governance
• Problem from citizen vs. government officer perspective
• Who controls the whole process from initiation to operation?
Chief digital officer, chief data officer, chief bicycle officer, etc.
• Public and private partnership
• Data governance
11
Building bicycle-friendly city
Construction, Safety,
IT, Transportation, Economy,
Environment dept.
….
Transportation dept.
Construction, Safety,
IT, Economy, Environment
dept. ….
???
Chief OO officer

Citizen Engagement
• Most challenging
• Citizen’s incentive to voluntary participation and knowledge
• Living lab – Urban innovation piloting driven by citizen. Is the
European model applicable to other countries?
• Encouraging citizen, power delegation, follow-up process
should be ready in advance
12
City
Government
Proposal
Amsterdam
Smart City
(Private) Fund,
Corporates,
Technologies, experts, etc.
Citizen driven innovation in Amsterdam
Selected
Projects
Fund
Source: ASC homepage & Interview
Community

Human Factor
• Why and what matters?
• Skill and attitude
• Data collection and analysis at different departments
• Role of citizen and government officers
• Education for digital literacy, Hackathon, maker’s space
13

Urban Challenges in Seoul
Transportation
Reporting
Parking
Bus
Subway
Passenger’s safety
Waste & Energy
Han-river Park
Car
Namsan
Culture
Cultural
Event School &
Library
Foreigner
Internet
Distribution
Conventional Market
Jobs
Old man
Welfare
Policy
disabled
Person
Transportation
Environment
Safety
Welfare
House
Economy
Family
Tax
Culture
Installation
disaster
Fire
Infant careHeath care
New town
Real estate
24%
29%
5%
11% 3%
1%
6%
8%
9%
Suggestions from citizen
(160K data from 2006 to 2017 in homepage)
Urban challenges
Needs for migration to digital economy
• Low economic growth
and employment
• Strict regulation for
emerging innovative
services
• Lacking readiness for
4th industrial revolution

Digital Plan 2020
* Diginomics = Digital Economics
New Connectivity, New Experience

Bottom-up communication
4,100
voting
15
Policies
31,000
Comments
(2016)
M-voting
Participatory budgeting
Policy suggestion and evaluation by citizen

Innovation in Public Services
Enhanced connectivity
Data-driven urban planning

Public Data Open

Talents from 52 universities,
Industry clusters within a city,
Money & market
Innovation-Driven Growth
Smart
Urban
Factory
Bio medical
industry
Global R&D
hub
(4 clusters)
Culture &
contents
(Namsan,
DMC)
Startup-
friendly
environ-
ment
City
serving as
testbed for
industries
Incubating promising industries Preparing for
4th industry revolution
We-conomics – Economics for us(We)

Seoul Digital Foundation
• Established in 2016
• 100% founded by Seoul metropolitan government
• Digital think tank for the city of Seoul – Policy research, digital
innovation, digital literacy, and citizen lab
• Working as platform connecting demand and supply

Policy Research
• Policies to promote digital
economy and digital urban
innovation
• Designing process, data
integration, and cooperation with
privates
• Research platform connecting
policy demand – research –
publication and forum
• Collaboration with a wide range
of talent groups

Urban Innovation
• Initiating or consulting digital
innovation projects for the city
and its affiliated orgs.
• Urban data science lab – R&D to
seek solutions for Seoul’s urban
challenges by data science.
Annual budget in US$ 4 mil
• Educating AI, Big data,
Blockchain for high-profiled IT
professionals
• Partnerships with private and
global

Supporting Communities
Problem → analysis →
solution
Civic Tech Education
Digital Social
Innovation
Citizen, NGO, Startup, etc. Government, Corp., investor, etc.
Korean style living-lab
Citizen-driven urban innovation
Citizen Lab

Entry Basic Scratch Basic Python Basic
Entry
Intermediate
Scratch
Intermediate
Python
Intermediate
Case Study – public place, transportation, security, etc.
Intro. to urban problem and the role of ICT
Prerequisite
Maker Basic
Maker Intermediate
Digital Citizenship(Ethic, Protection)
Prerequisite
[Digital Literacy Education of SDF]
Digital Literacy
• Social capital
• Students, teachers,
parents, government
officers, communities,
NGOs, etc.
• Pilot programs and scale-
up at the public education
systems
• Technical skills, problem
solving skills, and digital
citizenship

Q&A
chilee@sdf.seoul.kr
25

Seoul's Smart City Strategy

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