This profile summarizes the experience and qualifications of a compassionate healthcare professional with over 15 years of clinical experience. They have held several leadership roles, including their current position as Administrative Coordinator where they coordinate patient care and staffing across units. They have a Bachelor's in Nursing and are CPR certified.

1. PROFILE
Compassionate healthcare professional with exceptional clinical and leadership skills.
Comfortable in fast paced situations and adept in crisis management. Successful in
managing time, prioritizing tasks and exercising sound judgment in making decision.
EDUCATION
North Park University  May, 2000
 Bachelor’s of Science, Major in Nursing
EXPERIENCE
Administrative Coordinator, Advocate Lutheran General Hospital  October, 2012 –
Present
 Make rounds on each nursing unit.
 Obtain report from the charge nurse on patient conditions, family concerns, and staffing
 Maintain open communication with charge nurses, bed coordination, staffing, physicians,
pastoral care and ancillary departments throughout the facility.
 Analyze census and acuity data.
 Distribute available staffing resources as appropriate.
 Flex workforce in response to fluctuations in census and acuity by implementing
the flexible staffing policy or the emergency staffing plan as needed.
 Authorize use of overtime as needed to meet patient care goals.
 Ensure that staff competencies match patient needs.
 Coordinate the admission of patients to the inpatient units and transfer of
patients between inpatient units. Collaborate with bed coordinator.
 Negotiate, when necessary, between departments in trying to meet patient or
customer needs.
 Arrange for retrieval of past medical records as requested.
 Respond to all “codes” in the institution, including blue, red, pink, brown, purple,
silver, yellow, etc. Provide administrative direction during these situations.
 Manage hospital-wide emergency situations, mobilizing appropriate resources
and personnel, opens and directs the command post as needed.
 Analyze information from the emergency department and first responders then
consult with administrator-on-call to initiate code triage if necessary. Open and
direct the incident command post.
 Initiate census alert levels in response to emergency department and other area
wait times, mobility of inpatients, etc.
 Consult with Emergency Medicine Administrator-on-call to initiate full bypass if
necessary. Attempt all reasonable interventions to avoid bypass. Independently
takes facility off of bypass as soon as possible.
 Primary contact person for protective custody and unobtainable consent.
 Collaborate with pastoral care, physicians, and staff to ensure that patient and
family needs for information and support are met in times of crisis or stress.
Especially families of “Code Yellow” patients and those with unexpected
deterioration in status.
 Communicate organizational goals to staff and also communicates pertinent staff
discussions back to management peers while respecting individual confidentiality
and maintaining trust.
 Address any unsatisfactory standards of nursing care with staff di rectly and
JUNESSHENG
[Typeyouraddress][Typeyourphonenumber][Typeyoure-mailaddress]
JUNESSHENG
262OrchardPlace,FoxLake,IL60020224-321-2240june.sheng@advocatehealth.com

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communicate to appropriate manager
 Identify and promote leadership skills among staff.
 Foster the development of critical thinking skills in staff.
 Initiate progressive discipline when needed. Document and communicate
concerns to appropriate manager.
 Facilitate drug/alcohol testing for cause according to hospital policy. Ensure that
policy is strictly followed.
Assistant Clinical Manager, Clinical Operation Support, Advocate Lutheran General
Hospital  February , 2008 – October, 2012
 Assisted the Clinical Manager in providing administrative and clinical leadership
 Assumes responsibilities in the absence of clinical manager.
 Helped plan, coordinate and manage personnel and resources to provide the highest
quality patient care with trained professional and competent staff in the most cost-
effective manner.
 Completes performance reviews for staff on a timely basis.
 Provided ongoing educational and professional development of staff.
 Collaborated with physicians and other health care disciplines to assure optimal patient
care.
Nursing Office Coordinator, Nursing Office, Advocate Lutheran General Hospital 
November, 2006 – February, 2008
 Plan, implement, evaluate and revise as necessary staffing throughout the nursing
division on a shift-to-shift or hour-to-hour basis.
 Works with Advocate's Internal Supplemental Staffing Agency to provide assistive
personnel.
 Coordinates orientation of new supplemental staffing associates.
 Ensures completed Agency Responsibility forms and completed files on all active
supplemental staffing associates.
 Maintains record of agency requests per nursing unit and communicates when requests
are completed.
 Maintenance of skill mix/acuity database.
 Responsible for interviewing, hiring and competency assessment of Patient Care
Companions and Nursing Care Technicians.
 Responsible for maintain and updating schedules for the Nursing Office which includes
the Float Pool staff, Patient Care Companions and Nursing Care Technicians.
Staff Registered Nurse, 8 West Orthopedic Unit, Advocate Lutheran General
Hospital  August, 2000 - November, 2006
StudentNursing Assistant, 3 West Medical/Surgical Unit Evanston Hospital 
January, 1999 - May, 2000
CERTIFICATIONS
 CPR certified