1. JOSIAH OWENS
901-326-0843 | JOSIAHOWENS1@GMAIL.COM
WWW.LINKEDIN.COM/IN/JOSIAHCOWENS
EDUCATION
Georgia State University J. Mack Robinson College of Business Atlanta, GA
Bachelor of Business Administration, Managerial Sciences December 2017
Major: Managerial Sciences
● Deans’ List, Spring/Summer/Fall 2016
● Churches Hommes Scholar 2016
● IEF Scholar 2017
Relevant Courses: Policy Leadership, Managing People and Organizations, Business Communication, Diversity & Human
Relations, Global Business & Practices, International Risk and Trade, Total Quality Management, Financial & Managerial
Decision Making (India School of Business)
COURSE EXPERIENCE
INTERNATIONAL BUSINESS RESEARCH: OPPORTUNITIES & RISKS FOR U.S. BUSINESSES MARCH 13-19, 2017
Study political, economic, and socio-cultural environment that affects business practices, as well as the associated business
opportunities in Cuba as a result of potential gradual normalization of the relations between Cuba and the U.S.
● Meet with individuals from the American Embassy and initiate talks with Joint Venture Executives
● Meet with Cuba Foreign Trade and Investment at University of La Havana
● Submit assessment following Study Abroad trip that analyzes the private-public sector interactions of Cuba in
comparison to the U.S.
PROFESSIONAL EXPERIENCE
Georgia Pacific LLC Atlanta, GA
Procurement Operations Excellence Intern May 2017 - Present
● Identify breaks in Onboarding Process of Strategic Sourcing and Procurement organization for management and new
hires. Lead update to Strategic Sourcing and Procurement onboarding process by designing Nintex Workflow in
SharePoint to automate all manual processes that managers are responsible for. Incorporate metrics to measure
success rates and completion Eliminate outdated documents, maintain HR compliance, and communicate future and
anticipated changes to key stakeholders.
● Compile sustainability and communication plan for anticipated program rollout. Categorize expectations and support
Learning & Organizational Effectiveness change management agenda. Compose relevant material for future training
and provide updates to SharePoint business site.
SIXT Rent a Car Atlanta, GA
Rental Sales Agent January 2016 - June 2016
● Assisted in managerial duties such as regional planning, corporate accounting, employee scheduling, rental contract
writing, and employee training, and management of a 150 vehicle fleet valued at over 5 million dollars
● Performed managerial duties in absence of manager including providing discounts, addressing customer complaints
and concerns, coordinating with partner branches and dealerships to ensure presence of cars for customers
Georgia State University Housing Atlanta, GA
Student Assistant August 2014 - May 2015
● Facilitated the Guest Check-in
● Reported incidents and violation of campus policies
● Interacted with residents in person and resolved over the phone issues
Kroger Lakeland, TN
Customer Service/Front End Supervisor September 2011 - August 2015
● Maintained and accurately monitored transactions in excess of $150,000 per day, and handled upwards of $40,000
cash at any given time.
● Supervised a staff of up to 20 during shifts, educated new employees on company policies and procedure, scheduled
breaks, assisted with customer service issues, and resolved transaction errors
● Maximized customer experiences and pioneered division with lead scores in customer engagement, checkout, and
sales
HIGHLIGHTS/SPECIAL AWARDS
• Moderator for Leadership & Diversity Breakfast for Robinson College of Business 2017
• Facilitator & Instructor for Panther Leadership Academy 2016-2017
● Senator of J. Mack College of Business 2014-2015
● Vice President of Peerless Perfection Freshman Mentorship Program 2014-2015
● Division Recognition by Kroger President for Customer Relations Service 2014