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Destructive Recreation 
© 
2014 
Strategic 
Horizons 
LLP 
B. Joseph Pine II 
Strategic Horizons LLP 
bjp2@StrategicHorizons.com 
@joepine
Economies evolve, produce 
wealth, and remain vital when the 
process of ever-changing 
markets, offerings, and 
enterprises “incessantly 
revolutionizes the economic 
structure from within, incessantly 
destroying the old one, 
incessantly creating a new one.” 
“This process of Creative 
Destruction is the essential fact 
about capitalism.” 
Source: Joseph A. Schumpeter, Capitalism, Socialism, & Democracy, 
Third Edition (New York: Harper Perennial, 1950), pp. 81-86.
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations
The Progression of Economic Value 
Transformations 
Guide 
© 2011 Strategic Horizons LLP 
Experiences 
Stage 
Services 
Deliver 
Customization 
Goods 
Make 
Customization 
Customization 
Commoditization 
Commoditization 
Commodities Commoditization 
Extract
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings
The Old Competitive Reality 
© 1993 Strategic Horizons LLP 
Invention 
Develop 
Mass 
Production 
Dynamic Product 
Change 
Stable Product 
Change 
Dynamic 
Process Change 
Stable 
Process Change 
Source: Bart Victor, Andrew C. Boynton, and B. Joseph Pine II
The New Competitive Reality 
Dynamic 
Mass 
Customization 
Develop 
Mass 
Production 
Stable 
Invention 
Modularize 
Continuous 
Improvement 
Dynamic 
Renew 
Link 
Process Change 
Offering 
Change 
Stable 
© 1993 Strategic Horizons LLP Source: Bart Victor, Andrew C. Boynton, and B. Joseph Pine II
The New Competitive Reality 
Dynamic 
Mass 
Customization 
Develop 
Mass 
Production 
Stable 
Invention 
Modularize 
Continuous 
Improvement 
Dynamic 
Renew 
Link 
Process Change 
Offering 
Change 
Stable 
© 1993 Strategic Horizons LLP Source: Bart Victor, Andrew C. Boynton, and B. Joseph Pine II
The Progression of Economic Value 
Extract 
Individualization 
Transformations 
Guide 
© 2011 Strategic Horizons LLP 
Experiences 
Stage 
Services 
Deliver 
Customization 
Goods 
Make 
Customization 
Customization 
Commoditization 
Commoditization 
Commodities Commoditization
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ embrace digital 
technology
The Known Universe 
No-Space 
(Virtual Places) 
(Digital 
Substances) 
(Autonomous Events) 
(Material 
Substances) 
(Real Places) 
(Actual Events) 
No-Matter 
No-Time 
Matter 
Time 
Space 
© 2011 Strategic Horizons LLP
No-Space 
(Virtual Places) 
(Digital 
Substances) 
(Autonomous Events) 
(Material 
Substances) 
(Real Places) 
(Actual Events) 
No-Matter 
No-Time 
Matter 
Time 
Space 
© 2011 Strategic Horizons LLP 
The Multiverse
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ embrace digital 
technology
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ fuse the real with the 
virtual
No-Space 
(Virtual Places) 
(Digital 
Substances) 
© 2014 Strategic Horizons LLP 
(Autonomous Events) 
(Material 
Substances) 
(Real Places) 
(Actual Events) 
No-Matter 
No-Time 
Matter 
Time 
Space 
The Multiverse
Destructive Recreation 
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ fuse the real with the 
virtual
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
∞ the way to manage was to 
optimize the enterprise 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ fuse the real with the 
virtual 
∞ adopt a way of managing 
with the intent to vitalize 
the enterprise 
© 2014 Create Advantage, Inc. 
Destructive Recreation
To withstand the Schumpeterian 
gale of creative destruction, the 
enterprise must be “destructively 
recreating itself over and over 
again by innovating within the 
enterprise at least as much as is 
going on in its ecosystems. 
Anything less and the enterprise 
will eventually get blown over by 
others moving faster, operating 
better, and creating greater 
value.” 
Source: Kim C. Korn & B. Joseph Pine II, The Laws of Managing 
(Indianapolis: Dog Ear Publishing, 2014), p. 47.
Enterprise Vitality 
Relative to its Ecosystems 
Enterprise Trajectories 
+ 
Thriving 
Failing 
Leading Creative Destruction 
Trailing Creative Destruction 
Regenerative 
Trajectory 
Degenerative 
Trajectories 
Ambient 
Level 
© 2014 Create Advantage, Inc. 
-
The Law of Vitality 
Only the enterprise that attains 
vitality, through its incessant 
destructive recreation, produces 
the wealth necessary to survive. 
Source: Kim C. Korn & B. Joseph Pine II, The Laws of Managing 
(Indianapolis: Dog Ear Publishing, 2014), p. 47.
Ecosystems 
Enterprise 
CREATION 
DESTRUCTION 
CREATION 
DESTRUCTION 
© 2014 Create Advantage, Inc. 
Destructive Recreation
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
∞ the way to manage was to 
optimize the enterprise 
© 2014 Strategic Horizons LLP 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ fuse the real with the 
virtual 
∞ adopt a way of managing 
with the intent to vitalize 
the enterprise 
© 2014 Create Advantage, Inc. 
Destructive Recreation
We used to think. . . 
∞ goods and services were 
enough 
∞ we could invent great 
products & mass produce 
them for years 
∞ materiality conferred 
advantage 
∞ the way to manage was to 
optimize the enterprise 
© 2014 Strategic Horizons LLP 
Destructive Recreation 
Now we must. . . 
∞ stage experiences and 
guide transformations 
∞ mass customize & 
constantly renew our 
offerings 
∞ fuse the real with the 
virtual 
∞ adopt a way of managing 
with the intent to vitalize 
the enterprise 
© 2014 Create Advantage, Inc.
Destructive Recreation 
© 
2014 
Strategic 
Horizons 
LLP 
B. Joseph Pine II 
Strategic Horizons LLP 
bjp2@StrategicHorizons.com 
@joepine

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Design2Disrupt Summit: Joseph Pine - Destructive Recreation

  • 1. Destructive Recreation © 2014 Strategic Horizons LLP B. Joseph Pine II Strategic Horizons LLP bjp2@StrategicHorizons.com @joepine
  • 2. Economies evolve, produce wealth, and remain vital when the process of ever-changing markets, offerings, and enterprises “incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one.” “This process of Creative Destruction is the essential fact about capitalism.” Source: Joseph A. Schumpeter, Capitalism, Socialism, & Democracy, Third Edition (New York: Harper Perennial, 1950), pp. 81-86.
  • 3. Destructive Recreation We used to think. . . ∞ goods and services were enough © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations
  • 4. The Progression of Economic Value Transformations Guide © 2011 Strategic Horizons LLP Experiences Stage Services Deliver Customization Goods Make Customization Customization Commoditization Commoditization Commodities Commoditization Extract
  • 5. Destructive Recreation We used to think. . . ∞ goods and services were enough © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations
  • 6. Destructive Recreation We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings
  • 7. The Old Competitive Reality © 1993 Strategic Horizons LLP Invention Develop Mass Production Dynamic Product Change Stable Product Change Dynamic Process Change Stable Process Change Source: Bart Victor, Andrew C. Boynton, and B. Joseph Pine II
  • 8. The New Competitive Reality Dynamic Mass Customization Develop Mass Production Stable Invention Modularize Continuous Improvement Dynamic Renew Link Process Change Offering Change Stable © 1993 Strategic Horizons LLP Source: Bart Victor, Andrew C. Boynton, and B. Joseph Pine II
  • 9. The New Competitive Reality Dynamic Mass Customization Develop Mass Production Stable Invention Modularize Continuous Improvement Dynamic Renew Link Process Change Offering Change Stable © 1993 Strategic Horizons LLP Source: Bart Victor, Andrew C. Boynton, and B. Joseph Pine II
  • 10. The Progression of Economic Value Extract Individualization Transformations Guide © 2011 Strategic Horizons LLP Experiences Stage Services Deliver Customization Goods Make Customization Customization Commoditization Commoditization Commodities Commoditization
  • 11. Destructive Recreation We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings
  • 12. Destructive Recreation We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ embrace digital technology
  • 13. The Known Universe No-Space (Virtual Places) (Digital Substances) (Autonomous Events) (Material Substances) (Real Places) (Actual Events) No-Matter No-Time Matter Time Space © 2011 Strategic Horizons LLP
  • 14. No-Space (Virtual Places) (Digital Substances) (Autonomous Events) (Material Substances) (Real Places) (Actual Events) No-Matter No-Time Matter Time Space © 2011 Strategic Horizons LLP The Multiverse
  • 15. Destructive Recreation We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ embrace digital technology
  • 16. Destructive Recreation We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ fuse the real with the virtual
  • 17. No-Space (Virtual Places) (Digital Substances) © 2014 Strategic Horizons LLP (Autonomous Events) (Material Substances) (Real Places) (Actual Events) No-Matter No-Time Matter Time Space The Multiverse
  • 18. Destructive Recreation We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ fuse the real with the virtual
  • 19. We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage ∞ the way to manage was to optimize the enterprise © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ fuse the real with the virtual ∞ adopt a way of managing with the intent to vitalize the enterprise © 2014 Create Advantage, Inc. Destructive Recreation
  • 20. To withstand the Schumpeterian gale of creative destruction, the enterprise must be “destructively recreating itself over and over again by innovating within the enterprise at least as much as is going on in its ecosystems. Anything less and the enterprise will eventually get blown over by others moving faster, operating better, and creating greater value.” Source: Kim C. Korn & B. Joseph Pine II, The Laws of Managing (Indianapolis: Dog Ear Publishing, 2014), p. 47.
  • 21. Enterprise Vitality Relative to its Ecosystems Enterprise Trajectories + Thriving Failing Leading Creative Destruction Trailing Creative Destruction Regenerative Trajectory Degenerative Trajectories Ambient Level © 2014 Create Advantage, Inc. -
  • 22. The Law of Vitality Only the enterprise that attains vitality, through its incessant destructive recreation, produces the wealth necessary to survive. Source: Kim C. Korn & B. Joseph Pine II, The Laws of Managing (Indianapolis: Dog Ear Publishing, 2014), p. 47.
  • 23. Ecosystems Enterprise CREATION DESTRUCTION CREATION DESTRUCTION © 2014 Create Advantage, Inc. Destructive Recreation
  • 24. We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage ∞ the way to manage was to optimize the enterprise © 2014 Strategic Horizons LLP Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ fuse the real with the virtual ∞ adopt a way of managing with the intent to vitalize the enterprise © 2014 Create Advantage, Inc. Destructive Recreation
  • 25. We used to think. . . ∞ goods and services were enough ∞ we could invent great products & mass produce them for years ∞ materiality conferred advantage ∞ the way to manage was to optimize the enterprise © 2014 Strategic Horizons LLP Destructive Recreation Now we must. . . ∞ stage experiences and guide transformations ∞ mass customize & constantly renew our offerings ∞ fuse the real with the virtual ∞ adopt a way of managing with the intent to vitalize the enterprise © 2014 Create Advantage, Inc.
  • 26. Destructive Recreation © 2014 Strategic Horizons LLP B. Joseph Pine II Strategic Horizons LLP bjp2@StrategicHorizons.com @joepine