This document provides a resume for Joselene Jocurin-Bowles. It outlines her objective of seeking a general management position to develop her knowledge and skills. It then lists her education including various certificates in areas like housing, risk management, and as a certified property manager and bookkeeper. Her experience section details roles as a property manager, purchasing assistant, front desk coordinator, and others. It lists accomplishments and skills including being multi-tasked, proficient in various software, and experience in customer service, administration, and accounting.

1. JOSELENE JOCURIN-BOWLES
4755 N. Australian Ave Apt. 102 West Palm Beach, FL 33407 www.jjocurin@yahoo.com Cell: (772) 418-1072
OBJECTIVE
A, general management, position which I can enhance the opportunity to develop and implement my
knowledge and skills within the company’s growth. A highly- fast paced individual that is skilled in
multiple-tasked work. Customer and goal-oriented, fast-learning individual who seek to work in a field
related to my Business Management Degree and Several Certificate.
EDUCATION
CERTIFIED IN VARIOUS AREAS
HTVN TRAINING (HOUSING TELECOMMUNICATIONS)
CUSTOMER SERVICE BASICS, ACING YOUR NEXT REAC INSPECTION, FRAUD, BUS.
CONTINUITY PLANNING, CONTRACK RISK MGT, CRIME PREVNTION, PRACTICAL
PROCUREMENT FOR MANAGERS, AND MORE.
CERTIFIED PROPERTY MANAGER (NAHRO) (2009)
CERTIFIED BASKETBALL COACH
NATIONAL YOUTH SPORTS COACHES ASSOCIATION (NYAS), West Palm Beach, Florida
CERTIFIED BOOKKEEPER
(CURRENT ONLINE)
AMERICAN INSTITUTE OF PROFESSIONAL BOOKKEEPER, Rockville, MD
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION: SPECIALIZATION: MANAGEMENT
(SPRING 2004)
LYNN UNIVERSITY, Boca Raton, Florida
ASSOCIATE OF SCIENCE, BUSINESS ADMINISTRATION: SPECIALIZATION: MANAGEMENT /ACCOUNTING
(SPRING 2002)
INDIAN RIVER COMMUNITY COLLEGE, Fort Pierce, Florida
EXPERIENCE
WEST PALM BEACH HOUSING AUTHORITY MARCH 2009 –AUGUST 2015
PROPERTY MANAGER SEPTEMBER 2009 – AUGUST 2015
• Interviews potential tenants to determine eligibility for housing assistance.
• Performs initial tenant briefings. Schedules and performs tenant orientation sessions by explaining program
guidelines, policies, procedures and regulations. Explains lease provisions, terminology, schedule of rent
payments and responds to general questions.
• Shows available apartment units to applicants and explains the operation of the equipment contained therein.
• Conducts eligibility re-examinations of income and annual re-certification. This includes conducting
interviews, obtaining required verifications, calculating rent changes, preparing file documents and tenant
notifications.
• Maintains leases and accounting records, verifies all forms for accuracy and signatures, prepares delinquency
and eviction notifications.
• Monitors and updates zero rent tenant files monthly.
• Monitors monthly rent collection, maintains vacancy register and other reports as requested by
Administrative staff.
• Initiates work orders and requests for Maintenance Department if required and coordinates, follow-up if
necessary.
• Performs monthly pest control inspections.
• Conducts annual UPCS (Uniform Physical Conditions Standards) inspections of units and inspects
apartments as necessary to determine their physical condition.
• Prepares rent roll to reflect all move-ins, move outs, rent changes, etc., to determine rent roll for each month.
• Involves appropriate WPBHA staff, e.g. Elder Care Services and Crisis Case Manager, Director of Security
Services and Youth & Family Services Coordinator when warranted.
• Holds conferences with tenants to resolve tenant/Authority problems, disputes, complaints, etc.
• Issues yard violations and prepare related reports at least monthly.
• Walk through property and conduct inspections, report criminal activity, monitor tenant activity, and maintain
a general sense of overall condition of property and buildings.
• Operates a motor vehicle in the performance of assigned duties.
• Performs work related duties as assigned.

2. • Basketball Coach for Youth Development
ACCOMPLISHMENTS:
• Considerable knowledge of the principles, policies and procedures of property
management.
• Knowledge and ability to draft correspondence without grammatical or spelling errors.
• Ability to organize office work load.
• Knowledge of mathematical calculations and the ability to consistently calculate rents and
all other tenant charges accurately.
• Ability to carry out, and enforce oral and written instructions, policies, rules and
regulations.
• Ability to establish rapport with the tenants and the public in a positive manner and attain
desired objectives.
• Ability to determine maintenance and repair needs and communicate same to the
Maintenance Department.
• Ability to effectively manage the overall project operation, and perform related
administrative and management duties.
• Must be culturally sensitive and be able to work with a multicultural population and relate
to the needs of multi-racial and multi-cultural low income residents
PURCHASING ASSISTANT SEPTEMBER 2009 – AUGUST 2015
• Assistant to of Emphasys Procurement Director
• Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules
and quality;
• Liaising between suppliers, manufacturers, relevant internal departments and customers;
• Identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships
with them;
• Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided;
• Processing payments and invoices;
• Developing an organization’s purchasing strategy;
• Producing reports and statistics using computer software;
• Attending meetings and trade conferences;
• Training and supervising the work of other members of staff
• Identify suppliers and vendors.
• Ask vendors for promotional prices and incentives.
• Keep abreast of changes affecting both the supply of, and demand for, needed products and materials.
• Consider price, quality, availability, reliability, and technical support when choosing suppliers and
merchandise.
• Have a working technical knowledge of the goods or services to be purchased.
• Place orders and ensure product is shipped according to deadlines.
• Purchase goods such as grain, Christmas trees, and tobacco for further processing or resale.
• Supervise of purchasing assistant.
• Send Request for Quotes and Purchase Orders to the suppliers.
• Review inventories and order as required.
• Interact with the suppliers on a day to day basis.
• Review deliveries against the orders.
• Track the status of any orders.
• Ensure that any invoices are sent to accounts for payment.
• Produce and maintain all reports.
• Manage any procurement activities including RFP’s (Request For Proposals).
• Budgeting, costing and cost saving after reviewing the management information available.
• Health and Safety, Quality and other legal requirements.
• Overseeing any large procurement that may happen.
ACCOMPLISHMENTS:
• Ability to enhance my knowledge of Inventory Control

3. • Ability to know the Emphasys Elite Software ins and outs
• Ability to train employees
• Ability to troubleshoot Elite issues (e.g. Purchase Orders, Work Orders, Account Payable
and etc.)
FRONT DESK COORDINATOR MARCH 2009 – AUGUST 2009
• Teaching the concept of Basketball
• Organizing Sport Events
• Organizing Practice Schedules
• Administration duties.
• Coaching all types of techniques
• Accounting Assistant
o A/P, A/R and Clerical Duties
ACCOMPLISHMENTS:
• Getting the students ready for basketball season
• Keeping them out of trouble
• showing them that I am a great role model for them
OFFICETEAM West Palm Beach, FL FEBRUARY 2009 THRU MARCH 2009
WEST PALM BEACH HOUSING AUTHORITY
RECEPETIONIST
• Front Desk Duties
• Assistant to Executive Secretary, Deputy Chief, Fiscal Specialist and Comptroller
• Administration duties.
• Clientele Assistance/ Low Income Public Housing & HCV Section 8
• Accounting Department floater
ACCOMPLISHMENTS:
• Gaining Customer Service Skills
• Knowledge on administrating, accounting, LIPH and HCV
JAE’S YOUTH BASKETBALL ASSOCIATION – (NON PROFIT ORGANIZTION) JULY 2008 – AUGUST
2010
SPORTS COORDINATOR &COACH & ACCOUTING ASSISTANT
• Teaching the concept of Basketball
• Organizing Sport Events
• Organizing Practice Schedules
• Administration duties.
• Coaching all types of techniques
• Accounting Assistant
o A/P, A/R and Clerical Duties
ACCOMPLISHMENTS:
• Getting the students ready for basketball season
• Keeping them out of trouble
• showing them that I am a great role model for them
MAC MASCIOLI GYMNASISM, Fort Pierce, FL MAY 2007 – JULY 2008
ATHLETIC DIRECTOR ASSISTNACE AND COACH
• Teaching the concept of Basketball Camp
• Organizing Sport Events
• Different Paths to Success
ACCOMPLISHMENTS:
• Getting the students to know discipline and school is the way to achieve any obstacle in life
• Being able to help these children see there is a future for each of them
• Keeping them out of trouble, showing them that I am a great role model for them

4. WALGREENS DISTRIBUTION, Jupiter, FL JANUARY 2007 THRU MARCH 2007
HUMAN RESOURCE SPECIALIST TEMPORARILY
• Disability, FMLA, Leave of Absence, Benefits and Back – up Payroll Specialist
• Responsible for all assigned duties listed above
• Adjusting any changes on Payroll
• Keeping updates on employees
• Orientation and Benefit Meetings
• Working with over 800+ employees
ACCOMPLISHMENTS:
• Enhancing my ability to be multi- tasked and very dependable in my part of my field
• Learning how deal with over 800+ employees
• Ability to deal with multiple employee’s at a time
• Developed several ways to make create presentation for a 24 hour company
• Enhancing my specific skills in Human Resources as a whole
STAFFING NOW, West Palm Beach, FL NOVEMBER 2006 THRU JANUARY 2007
• AMCOMP CORP (November 2006 –
January 2007)
• ASSISTANT INSURANCE AUDITOR
• Data Entry duties
• Helping Auditors
• Arranging and organizing clients files and Creating macros
• Creating and canceling new accounts
ACCOMPLISHMENTS:
• Enhancing my ability to be to learn the Worker’s Compensation Codes
• Learning how to analyze accounts
• Ability to deal with customer’s over the phone about their account
• Developed several ways to make the company run smoother
• Enhancing my insurance coding abilities
LOAN PLUS, Sunrise, FL DECEMBER 2003 THRU JANUARY 2007
BOOKKEEPER/OFFICE MANAGER
• Assistant to President
• Responsible for Bookkeeping including Accounts Payable/Receivable, Payroll
• Clerical/ Secretarial and Data Entry duties (answering phones, typing, filing and computer duties)
• Finalize all loan before processing
• QuickBooks, ACT, Outlook Express
• Mange 10 employees
ACCOMPLISHMENTS:
• Enhancing my ability to be multi- tasked and very dependable in my career
• Learning how to process loans
• Ability to deal with customer’s over the phone about their loans
• Developed several ways to make the company run smoother
• Enhancing my Accounting abilities
• Ability to deal with customer’s complaints very well, including the best customer service possible
• Learning several different software’s
RANSTAND AGENCY, Boca Raton, FL NOVEMBER 2003 THRU MAY 2004
TEMPORARY CLERK
• ALAMO AND NATIONAL CORP (November 2003 – February 2004)
• DATA ENTRY (DAMAGE RECOVERY UNIT)
• Clerical/ Secretarial and Data Entry duties (typing, creating macros, and filing)
• Helping bill collectors with locating and placing files
• Arranging and organizing clients files and Creating macros
• APPLIED CARD SYSTEMS (March 2004 – May 2004)

5. • CUSTOMER SERVICE
• Answer questions from members over the telephone, receive payments, and resolve problems
through correspondence
• Enter data into company software, activate and cancel credit cards
ACCOMPLISHMENTS:
• Developed different ways to control any situation with great customer service
INTERNSHIPS
• DAVID MORGAN FINE ARTS (January 2004 thru October January 2005)
EXECUTIVE OPERATIONS MANAGER
• Assistant to President/CEO, VP, and Accountant
• Responsible for several departments including: Head of Shipping Department, Accounts
Payable and Receivable, Executive Assistant, Payroll, Accounting, Ordering and Receiving in
Factory, handling all disputes, and Daily Sales for two stores.
• Clerical/ Secretarial and Data Entry duties (answering phones, typing, filing and
computer duties)
• QuickBooks, ACT, Outlook Express, and Specialty Software
• Keeping track of all the main operation of the company
• The ability to manage between 25 – 50 employees
ACCOMPLISHMENTS:
• Enhancing my ability to be multi- tasked in my fieldwork as well as in the company as a
whole
• Ability to deal with customer’s complaints very well, including the best customer service
possible
• Clerical/ Secretarial and Data Entry duties (answering phones, typing, filing and
computer duties)
• Developed several ways to make the company run smoother
• Enhancing my Accounting abilities
• Learning several different software’s
• ST. JUDE CHILDREN RESEARCH HOSPITAL (August 2003 thru January 2004)
ASSISTANT TO EVENT MANAGER
• Clerical/ Secretarial and Data Entry duties (answering phones, typing, and filing)
• Solicited donations from local business and media
• Some fundraising events, customer service Telemarketing (get different companies to help
children with cancer and other disease)
• BETTER BODY (April 2003 thru June 2003)
ASSISTANT MANAGER
• Clerical/ Secretarial and Data Entry duties (answering phones, typing, filing and accounting)
• Advertising and customer service
ACCOMPLISHMENTS:
• Maintained a successful event to raise money for the children
• Developed and administered budgets; established long-term and short-term objectives
LYNN UNIVERSITY, Boca Raton, FL SEPTEMBER 2002 THRU JULY 2003
ASSISTANT TO DIRECTOR OF INTERNSHIP
• Clerical/ Secretarial and Data Entry duties (answering phones, typing, filing and grading)
• Assisted students with locating and placing them with internship positions. Customer service
ACCOMPLISHMENTS:
• Greeted prospective students in the office and answered telephone inquiries
PILLARS AT NEW RIVER SOUND, Fort Lauderdale, FL JANUARY 2003 THRU JUNE 2003
NIGHT AUDITOR MANAGER/ INTERN
• Clerical/ Secretarial and Data Entry duties
• Greeted prospective guests and telephone inquires
• Responsible for running the night reports and handling checks, cash, and credit cards Customer service
(checking in/out guests)

6. • Coordinated audit for morning management of what was done night before
• Generated statutory accounts and audit issues memoranda
ACCOMPLISHMENTS:
• Established strategies to run reports easier and faster for our overnight shift
VOLUNTEER
THE CHURCH OF GOD – BASKETBALL CAMP ,Fort Pierce, FL SUMMER 2007-CURRENT
CAMP COUNSELOR AND COACH
• Teaching the concept of Basketball Camp
• Organizing Sport Events
• Different Paths to Success
ACCOMPLISHMENTS:
• Getting the students to know discipline and school is the way to achieve any obstacle in lie
• Being able to help these children see there is a future for each of them
• Keeping them out of trouble, showing them that I am a great role model for them
PARKS AND RECREATION, Immokalee, FL SUMMER 2000-2003
CAMP COUNSELOR AND TEAM LEADER
• Organizing and setting plans to take trips
• Organizing Sport Events
• Teaching about Scholarships and Different Paths to Success
ACCOMPLISHMENTS:
• Getting the parents in the community to let these children come to the park and be
themselves and learn a variety of lessons on life and how to set there own goals
• Being able to help these children see there is a future for each of them
• Keeping them out of trouble, showing them that I am a great role model for them
CAMPAINING FOR ELECTION, Delray Beach, FL OCTOBER 2004
TEAM LEADER
• Organizing and setting groups to different locations assigned
• Help organized early voting cook out
• Greeted the community
ACCOMPLISHMENTS:
• Getting the community to be involved with the Presidential Election Week
• Being able to help in the politic world
Skills & Capabilities
• Proficient in Microsoft Word, Excel, Integration, PowerPoint, and Access. Also FrontPage, ACT,Outlook,
Kronos, AS400, FileMaker Pro., Emphasys Elite, Procurement, Purchasing and office administration.
Comfortable in Windows and Internet environments. Able to speak two Languages – English/ Creole. Keyboard
55+ wpm
• Hard working and well organized; able to work independently with little or no supervision
• Ability to learn, and comprehend new company programs and applications quickly with much attention to
detail
• Very athletic and competitive. Junior/ High School– Varsity Cross Country, Volleyball, Basketball, Track
and Field, and Softball. Also, played College Basketball.
• Member of National Youth Sports Coaches Association.
• Member of Jae’s Youth Basketball Association.
• West Palm Beach Housing Authority Head Basketball Coach

7. • Coordinated audit for morning management of what was done night before
• Generated statutory accounts and audit issues memoranda
ACCOMPLISHMENTS:
• Established strategies to run reports easier and faster for our overnight shift
VOLUNTEER
THE CHURCH OF GOD – BASKETBALL CAMP ,Fort Pierce, FL SUMMER 2007-CURRENT
CAMP COUNSELOR AND COACH
• Teaching the concept of Basketball Camp
• Organizing Sport Events
• Different Paths to Success
ACCOMPLISHMENTS:
• Getting the students to know discipline and school is the way to achieve any obstacle in lie
• Being able to help these children see there is a future for each of them
• Keeping them out of trouble, showing them that I am a great role model for them
PARKS AND RECREATION, Immokalee, FL SUMMER 2000-2003
CAMP COUNSELOR AND TEAM LEADER
• Organizing and setting plans to take trips
• Organizing Sport Events
• Teaching about Scholarships and Different Paths to Success
ACCOMPLISHMENTS:
• Getting the parents in the community to let these children come to the park and be
themselves and learn a variety of lessons on life and how to set there own goals
• Being able to help these children see there is a future for each of them
• Keeping them out of trouble, showing them that I am a great role model for them
CAMPAINING FOR ELECTION, Delray Beach, FL OCTOBER 2004
TEAM LEADER
• Organizing and setting groups to different locations assigned
• Help organized early voting cook out
• Greeted the community
ACCOMPLISHMENTS:
• Getting the community to be involved with the Presidential Election Week
• Being able to help in the politic world
Skills & Capabilities
• Proficient in Microsoft Word, Excel, Integration, PowerPoint, and Access. Also FrontPage, ACT,Outlook,
Kronos, AS400, FileMaker Pro., Emphasys Elite, Procurement, Purchasing and office administration.
Comfortable in Windows and Internet environments. Able to speak two Languages – English/ Creole. Keyboard
55+ wpm
• Hard working and well organized; able to work independently with little or no supervision
• Ability to learn, and comprehend new company programs and applications quickly with much attention to
detail
• Very athletic and competitive. Junior/ High School– Varsity Cross Country, Volleyball, Basketball, Track
and Field, and Softball. Also, played College Basketball.
• Member of National Youth Sports Coaches Association.
• Member of Jae’s Youth Basketball Association.
• West Palm Beach Housing Authority Head Basketball Coach