Jolene Yates is a seasoned professional with 30 years of experience in customer service, relationship building, and marketing. She has 20 years of experience working for not-for-profit companies and is dedicated to giving back to her community through organizations like Kiwanis of the Rockies. Her resume highlights her strengths in areas like compassion, empathy, teamwork, sales, event planning, and creativity.

1. SUMMARY
HIGHLIGHTS
EXPERIENCE
EDUCATION
JOLENE YATES
2062 27th Ave, Greeley, CO 80634 | C: 970-397-0233 | jmyates63@gmail.com
A seasoned professional with 30 years of customer service and relationship building experience. With 20
years spent with not-for-profit companies. I have found my strengths to be compassion, empathy,
developing relationships, team oriented, sales, event planning and creativity. I would love to work for an
appreciative and ethical company. I am also dedicated to giving back to the community through
Kiwanis of the Rockies and being a Weld Schools Credit Union Board Director.
Team oriented
Marketing
Sales
Public relations
Ethical
Interviewing
Recruiting
Event planning
08/2007 to 06/2015 Physician Recruiting Senior Consultant
Banner Health － Greeley, CO
Communicated the duties, compensation, benefits and working conditions to all
potential candidates. Assisted management with presentations for business
reviews and communications meetings. Researched and recommended new
sources for candidate recruiting.Recruited for various physician specialties across
multiple sites in the 7 states in which Banner Health provides health care services.
Conducted more than 250 interviews each year. Maintained an accurate candidate
tracking system.
07/2004 to 06/2007 Account Representative
Horace Mann － Greeley, CO
Interviewed prospective clients to learn about their financial needs and to discuss
existing coverage. Presented and clearly explained insurance policy options to clients
based on their needs and goals. Processed applications, payments, corrections,
endorsements and cancellations. Pursued continuing education and training
programs to continue professional development.
02/2001 to 06/2004 Director of Marketing
Weld Schools Credit Union － Greeley, CO
Identified, developed and evaluated marketing strategies based on knowledge of
company objectives and market trends. Planned and managed budget of $50,000.00.
Managed the complete redesign and launch of the company's website.
Coordinated member events. Wrote, edited and produced the monthly and quarterly
newsletters. Graphic design to include an ATM, business cards, newsletters and
credit card. Taught classes to youth on safe checks and compound interest.
01/1998 to 02/2001 Physician Recruiter
North Colorado Medical Center － Greeley, CO
Focused physician recruitment efforts on rural Colorado. Developed relationships
with CEO's in referring hospitals to determine physician needs and develop a
recruitment plan. Performed full cycle recruitment to ensure success.
03/1994 to 01/1998 Administrative Assistant to Public Relations Department
North Colorado Medical Center － Greeley, CO
Drafted meeting agendas, supplied advance materials and executed follow-up for
meetings and team conferences. Managed the receptionist area, including greeting
visitors and responding to telephone and in-person requests for information. Handled
all media and public relations inquiries. Maintained calendar for Director. Coordinated
tours for Kindergarten through Graduate level of students.
Elementary Education
University of Northern Colorado － Greeley, Co, USA
Completed 4 semesters
Communications
Regis University － Fort Collins, CO, USA
Completed 2 semesters