John Fernando Mesa Alarcon is a professional technician with experience in logistics systems design, data processing, and customer service. He has a background in civil engineering, logistics, and land transport and is currently pursuing a technical degree in land transport. His work experience includes positions in logistics operations coordination, customer service, and administrative and warehouse management. He is proficient in Microsoft Office, WMS, BPCS, and other logistics systems.

1. JOHN FERNANDO MESA ALARCON
Bogota - 4 April 1977
Marital status: Married
Citizenship identification No. 79.960.346
Military book no. 79.960.346 Dtr. 55
Street 181 not 15 04 B - Bogota
Phone House: 6 78 58 89 Cellular 310 310 11 06
Johnmeza19@gmail.com
JOB PROFILE
Professional technician in designs of logistic systems and processing data with
excellent capacity for field work, adequate interaction between the used head and
excellent management of interpersonal relations. Attitude of service with characteristics
of sociability and empathy. Great commercial, administrative management capacity.
Decision making. Leadership. Continuous learning. Persistence and guidance based
on the achievement of results with permanent disposition to assume challenges and
work on computer.
With the background and knowledge to:
Coordinate, control and maintain the daily operations of distribution centers by
monitoring the activities of reception, storage, recruitment and clearance, supported in
the information system WMS, BPCS, and under the regulations of the BASC, to ensure
that the companies products are delivered under the conditions and at the time agreed
with customers, through the integration and coordination of flows of materials and
informationobtaining synergies and responding individually to the needs of each client,
based on effective, clear, secure operational processes.
Manage and assess the human capital as a coordinator or supervisor of call center with
small and large business management groups. Not losing, losing and punished
portfolio and information of products among others.
Management of operational processes related to logistics, planning and coordinating
the movement and storage of raw materials, semi-processed or finished products. In
addition to seeking the reduction and improvement of both internal and external costs.
Internal and external customer service. Portfolio recovery. Handling in telephone
systems. Application of methods of inventories. Urban and rural real estate appraisals.
Visits field inside and outside of the city for improvement of portfolio or to qualify a
consumer as well as the valuation of inventories
Develop, maintain, update and implement logistics of L & T to provide stability to the
company complying with the policies and strategies of my activities to improve
operations internally as well as satisfaction and idealization of customers, based on
knowledge themselves and others seeking reducing costs and improving internal and
external .
Manage and assess human capital management process giving optimal operating,
maintaining inventories valued, reliable, further develop applications for the
improvement of warehouses.

2. EDUCATION INFORMATION
HIGH SCHOOL
COLEGIO SALESIANO JUAN DEL RIZZO
Technical Bachelor Academic - 1995
COLLEGE
UNIVERSIDAD LA GRAN COLOMBIA
CIVIL ENGINEERING
III SEMESTER (Postponed) - 1998
SENA
PROFESSIONAL TECHNICAL DATA PROCESSING
VII LEVEL - 2003
SENA
PROFESSIONAL TECHNICAL LOGISTICS SYSTEM DESIGN
2006
UNIVERSIDAD MANUELA BELTRAN
TECHNICAL PROFESSIONAL IN LAND TRANSPORT
Second Semester – present
KNOWLEDGE IN: Windows System, Office (Word, Excel, Power Point, Access, Internet). Cobra
System, Adci, Disc fixer, WMS, BPCS
SUPPLEMENTARY EDUCATION INFORMATION
Modern logistics practices in international International Congress on Logistics and
conflicts Marketing
Universidad Manuela Beltran - 2012 Sena - 2007
International Symposium on Logistics Computing Basic Fundamentals Internet .
Strategy Word. Excel .Power Point
Unitec - 2012 Sena – 2007
English 1 y 2 English Nivel Let´´s Start
Sena – 2012 Sena - 2007
Opportunities working internationally for
logistics professionals Marketing and Sales Basics
Unitec - 2011 Sena-Covinoc – 2004
Logistics Events and Sound
Sena – 2008 Customer Service
Sena-Covinoc - 2004
The Logistics Management Objects Receipt
and Dispatch Sena – 2008 Sales and Customer Service
Sena-Covinoc – 2004
Management of office tools Microsoft Excel
Sena - 2008 Etiquette and Protocol
Sena-Covinoc- 2003
Computing: Microsoft Word E Internet
Sena - 2008 Professional Ethics
Sena-Covinoc - 2003
Computing: Microsoft Word y Excel
Sena - 2008 Computer Basics
Sena - 2002

3. WORK EXPERIENCE
ORGANIZACIÓN CORONA DESPACHADORA INTERNACIONAL DE
COLOMBIA L & T
Bogotá D.C. – Colombia. June 1 - 2010 – July 11 - 2012
Position Held: Logistics Operations Coordinator
Functions Performed: Coordinate, monitor and maintain the daily operations of the distribution
centers of the Organization by overseeing the receiving, storage, and enlistment office,
supported by the WMS information system, BPCS and under the regulations of the BASC, to
ensure that companies products are delivered to the conditions and time agreed with
customers, by integrating and coordinating the flow of materials and information, obtaining
synergies and responding individually to the needs of each customer, based effective
operational processes, clear, safe. Managing and evaluating human capital management
process giving optimal operating, maintaining inventories valued, reliable, further develop
applications for the improvement of warehouses.
ALLUS - CODENSA
Bogotá D.C. – Colombia. May 16 - 2009 - May 26 – 2010
Position Held: Customer Service Representative.
Functions performed: Executive Home Codensa trading portfolio due and to overcome and
recover it. Advisory personalized customer service. Care suggestions, complaints and claims
related to the company.
COMERCIALIZADORA WILFRUT
Bogotá D.C. – Colombia. July 2 - 2008 – May 16 - 2009
Position Held: Chief Administrative and Logistics
Functions performed: management and control of personnel. Control storage of goods at
various stages of receiving, handling and shipping. Inventory management of fruits, vegetables,
groceries. Warehouse Assistant. To provision making purchase orders and invoicing.
Organization of physical space. Conduct of health and safety regulations. Control the process of
distribution, transport and storage of orders. Perform management and supervision of the
packaging of the goods to ensure their perfect condition during transport. Manage merchandise
returns. Stock management. Inventory of materials and company stationery
HIERROS Y ACEROS ATLAS E.U.
Bogotá D.C. – Colombia. August 1 - 2008 – September 30 - 2008
Position Held: Assistant logistical and administrative
Functions performed: Delivery of materials and steel pipe. Inventory of materials and
stationery. Warehouse Assistant. To provision making purchase orders and billing from supplier
to end customer. Organization of physical space and the operation of the store. Conduct of
health and safety regulations. Control the distribution process orders. Perform management and
supervision of the packaging of the goods to ensure their perfect condition during transport.
Manage merchandise returns. Control storage of goods at various stages of receiving, handling
and shipping. Stock management and inventory carrying
COVINOC S.A.
Bogotá D.C. – Colombia. September 16 - 1999 – June 6 - 2008
Positions held: Executive negotiation. Advisory pre-judicial. Mosaix call center coordinator.
Call center agent mosaix. Collections Advisor. Assistant administrative services.
Functions performed: Executive portfolio trading Andean Society. Advisory pre-judicial
Movistar portfolio. Coordinator call center collections. Mosaix predictive dialer management.
Management and monitoring of call center agents. Portfolio management and control of pre-
juridical due and to overcome and recover it. Telephone customer service and personalized.
Customer suggestions and complaints. Writing reports in Excel. Control and management of
staff. Assistant messaging and inventories. Securities Management, consignments, documents,
bids. Advisory visitor.

4. SAESA - COVINOC S.A.
Bogotá D.C. – Colombia. April 19 - 1999 – September 15 - 1999
Position Held: Assistant administrative services
Functions performed: Assistant messaging. Advisory visitor. Management of securities.
Appropriations. Submission of reports. tenders. Photocopying and other management for the
department as stationery and other inventories.
CONSULTORES NACIONALES ASOCIADOS – CIDES SANTANA
Bogotá D.C. – Colombia. March 29 - 1998 – March 31 - 1999
Position Held: Assistant Office
Functions performed: Delivery of certificates. diplomas. international postgraduate degrees.
Assistant messaging. Submission of reports. tenders. Photocopying Management. Change and
record checks. Receiving calls and customer service. Inventory management books and
stationery..
PROVEQUIPOS LTDA.
Bogotá D.C. – Colombia. February 5 - 1997 – February 23 – 1998
Position Held: Assistant Office
Functions performed: Assistant messaging. Report Delivery. Contracts with Ecopetrol.
Photocopying Management. Change and record checks. Delivery of building materials in and
out of town. Inventory of materials and stationery. Assistant store.
WORK REFERENCES
WILLIAM FREDY BETANCOURT
Head of Operations Bogotá
Organización Corona
Office Phone: 8 78 90 00 - 313 887 1220
LINNEY ADRIANA ROJAS
Director of Service Center
Allus - Codensa
Office Phone: 2 53 12 55 - 320 471 05 88
WILSON ALFREDO RUIZ
Manager
Comercializadora Wilfrut
Office Phone: 6 71 68 31 -
OLGA MARINA RODRIGUEZ
Manager
Hierros y Aceros Atlas E.U.
Office Phone: 7 10 67 22
MARTHA LUCIA MEZA RAMIREZ
Manager National Collections
COVINOC S.A.
Office Phone: 3 42 00 11
CAMILO ROJAS LEON
Manager
CONSULTORES NACIONALES ASOCIADOS – CIDES SANTANA
Office Phone: 6 18 02 24 – 6 18 01 98

5. SANDRA ZEA SANCHEZ
Gerente
PROVEQUIPOS LTDA.
(Empresa Liquidada por concordato – Cambio de Razón Social)
PERSONAL REFERENCES
 SADE WULLVOR RAMOS ACEVEDO
Two of the Technical Colombian Air Force
Phone: 3 15 61 89 – 313 430 79 24
 YEIMI PULIDO
Business Administrator
Phone: 375 99 99 ext. 127 – 313 418 07 48
 OSCAR ROCHA
Civil Engineer
Phone: 311 226 06 56
 ALBERTO ALARCÓN
Sound Engineer
Phone: 6 69 44 62
JOHN FERNANDO MESA ALARCÓN
C.C. No. 79.960.346 of Bogotá
For all legal purposes, certify that the information contained herein is true and
verifiable.