Learning and Organizational Development Business Partner with multi-industry experience in partnering with leadership to improve business effectiveness and engage diverse audiences.

1. John C. Abel
Geneva, IL 60134
(630) 788-8097
jabel1545@gmail.com
Learning and Organizational Development Business Partner with multi-industry experience in partnering with leadership to improve
business effectiveness and engage diverse audiences through:
• Business Analysis and Improvement
• Leadership Development
• Curriculum Development
• Strategic Planning for Talent Effectiveness
• Performance Management
• 360 Feedback/Individual Development
Mead Johnson Nutrition, Glenview IL 2014-2015
Training Manager, Retail Sales, US and Global Marketing
• Surveyed, designed and implemented marketing development sessions to deepen marketing competencies that
resulted in stronger connections to a rapidly changing, digital savvy customer base.
• Designed capabilities and career paths for all job levels of the Retail Sales Organization creating tools for
retaining and growing key talent.
• Edited and launched online assets for career development, reducing training expenses and expanding talent
management resources.
• Created, vetted and initiated online resources for Retail Sales and Marketing New Hires for streamlined,
consistent onboarding.
• Implemented Leadership 101 program for new managers as well as High Potential candidates.
Chicago Transit Authority – Consulting 2013-2014
• Consult with the CTA to expand operations of a new Learning and Support Department through collaborating
with senior leadership, establishing the Managers-in-Training program for future leaders, guiding the creation of
behavioral interviewing consensus meetings, mentoring staff and establishing processes to strengthen results.
Kenny Construction Company, Northbrook, IL 2009-2013
Manager, Organizational Development and Training
• Provided business intelligence to Senior Management regarding the construction industry to enable the
organization to stay ahead of changing dynamics in the industry.
• Edited, upgraded and implemented a Crisis Management Plan positioning the company for business continuity.
• Built Kenny Construction Company’s online LMS to enable organization’s eLearning capability and reduce
expensive worksite interruptions.
• Managed Kenny Construction’s LEED and BIM talent development initiatives resulting in Kenny Construction to
have the capabilities to operate in accordance with emerging LEED and BIM business requirements.
• Created talent development pipeline plans to grow talent and improve bench strength.
• Served as editor of the company website and intranet.
City of Naperville, Naperville, IL 2007-2009
Manager, Organizational Development
• Managed the 360 Feedback Program for Fire Department leaders that resulted in leadership receiving accurate,
detailed recommendations for individual development.
• Expanded the width and depth of Naperville Employee University (NEU) by implementing set curriculums to
develop talent across employee, manager and leadership lines. Further re-positioned NEU as a strategic asset
through training partnerships with technical trainers, project managers and guest instructors from other
departments.
• Implemented the Management Certificate Program through a partnership with Benedictine University. Students
(identified future leaders) received leadership development training while also earning credit toward either an
undergraduate degree or graduate degree.

2. • Saved over $200,000 in external consulting fees by planning, leading, and implementing projects to restructure the
City Clerk’s Office, the City Manager’s Office and Community Relations.
• Saved $850,000 in expenses by defining and managing the Safety Gap Analysis Project which resulted in the first,
comprehensive, citywide safety plan to reduce accidents, workers compensation and lost work time.
• Cut $200,000 in work expenses by streamlining the performance evaluation process.
• Reduced building permit approval from 21 days to 1 day by guiding both the Technical Engineering and
Development Department and the Fire Department in analyzing and improving permit issuance process flow on
building permits.
Clark Consulting (now Benson Botsford LLC), North Barrington, IL 2005-2007
Director, Organizational Development
• Finalized and directed the rollout of a new performance management system for all 940 employees nationwide
allowing Clark Consulting to further serve and expand its client base.
• Created a benchmark portrait of the skills, knowledge and aptitudes of an Executive Level Consultant resulting in
more accurate recruiting and improved talent retention.
• Surveyed employees for the CQI (Continuous Quality Improvement) initiative resulting in more focused
performance and improved cost saving measures.
• Reviewed and analyzed support positions to properly determine exempt status and level placement.
Komatsu America Corp, Rolling Meadows, IL 2004-2005
Manager, Organizational Development
• Conducted 360 assessments and feedback discussions for High Potential Leaders across all management levels.
• Implemented Succession Planning by aligning all job descriptions, performance reviews and business strategies
for the Service Area.
• Managed the Komatsu America Performance Management system through providing training classes, coaching
employees (all levels) and conducting document reviews and analysis.
• Led the North American Quality Control Team at the international QC Convention in Tokyo, Japan.
Zurich Life (now Protective Life), Schaumburg, IL 1990-2004
Manager, Professional Development
• Created from the ground up a $1.5MM training/education department while hiring and leading 6 training
professionals.
• Crafted and initiated the New Hire Core Training programs for the Zurich Direct sales organization. Modules
directly contributed to the division’s place as the #1 provider of direct, term life insurance in the United States.
• Designed and launched the Manager Training Curriculum and subsequently expanded the program from 6 courses
to 16.
• Built the Zurich Life Performance Management system by defining competencies, determining rating levels and
implementing supporting coursework that linked to building performance and strengthening the company brand.
• Leveraged resources by analyzing, creating and implementing the Shared Resources Training Platform for Zurich
Financial North American operations as a member of the Shared Resources Management Team.
• Established the first eLearning capability with in-house on-line learning systems and partners with vendors.
• Obtained $30MM in cost savings against a goal of $25MM by leading focus groups, collaborating with leadership
and measuring results.
Education and Affiliation
Bachelor of Arts, Human Resources, University of St. Thomas,St. Paul, MN
Society for Human Resource Management, DuPage
SPHR: Expected completion May 2016
OSHA 10HR and 30HR
DDI, Behavior Based Interviewing - Certified Instructor
PDI, 360 Manager Profilor - Certified Coach
Persogenics, Communication Profile, Certified Instructor
Quality Control Coach, Certified, Komatsu America Corp
Six Sigma Green Belt Trained, Chicago Deming Association