Job evaluation is the process of analyzing and assessing jobs to determine their relative worth. The objectives are to maintain accurate job descriptions, determine relative worth of jobs, ensure fair wages, and provide information for employee placement and training. The process involves job analysis, establishing a job evaluation program, conducting wage surveys, classifying employees, creating job descriptions and specifications. Methods include analytical (point-ranking and factor-comparison) and non-analytical (ranking and grading). Factors like skills, responsibilities, conditions are evaluated. Job evaluation provides effective wage control, allows comparison between jobs, and standardizes working conditions, but can encourage employees to focus internally rather than on customers.