Re-imagining the delivery of course resources with Talis Aspire by Ian Corns, Talis Education. Also on YouTube with audio at http://www.youtube.com/watch?v=LjkokV31bUI Presentation at the JIBS User Group Workshop and AGM Back to the Future and Into the Cloud, 24 February 2012, School of Oriental and African Studies, London.
Several years ago brands expanded their role from the original area of marketing and sales to the corporate scale, leaving behind exclusive association with products and moving towards reflecting the company in its entirety. Today brands are making another step forward: they still reflect the commercial and corporate areas, but the intersection of the two areas yielded a new field: brand as a company.
This document was prepared by Corporate Excellence – Centre for Reputation Leadership and contains references to the speech delivered by Terry Tyrrell, the President and Co-Founder of The Brand Union (2007), formerly Sampson Tyrrell (1976) and Enterprise IG (1996), and a member of the Advisory Board of Corporate Excellence – Centre for Reputation Leadership, at the event titled Meeting the Board: The Company Brand, held in Madrid on January 31, 2013.
Monash - Talis Aspire User Group presentationTalis
This presentation discusses Monash Library's use of the Talis Aspire online reading list platform over several years:
1. Talis Aspire was adopted in 2011 to replace a manual HTML system for online reading lists, allowing lists to be created from scratch in the new platform.
2. Since adoption, improvements have included adding bookmarks, bibliographies, and direct links to e-resources. Usage statistics and a dashboard provide oversight of the lists.
3. Future plans include integrating Aspire into the university's Moodle system and allowing academic staff to directly edit their own lists, pending a trial in the upcoming semester.
1. The document defines marketing as creating and delivering value for customers and managing customer relationships to benefit an organization.
2. Marketing management is choosing target markets and gaining, keeping, and growing customers through superior value.
3. The document discusses the scope of marketing, fundamental concepts, how marketing has changed, and tasks for successful marketing management.
This document outlines the key concepts in modern marketing management. It begins by discussing common misconceptions about marketing and how the reality is more strategic. The document then provides the evolution of the definition of marketing over time to its current focus on value creation. Several core marketing concepts are explained, and the roots and drivers of change in marketing are examined. These include the shift in power to customers and need to justify marketing's return on investment.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of what can be marketed, types of markets and demand, and core marketing concepts. It also covers how marketing has changed with new technologies, the roles in marketing management, and key tasks in marketing.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of marketing, including what can be marketed and who is involved. It also covers fundamental marketing concepts like segmentation, branding, and the marketing environment. Finally, it discusses how marketing has changed in recent years due to technology, globalization, and the need to differentiate products.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of marketing, including what can be marketed and who is involved. It also covers fundamental marketing concepts like segmentation, branding, and the marketing environment. Finally, it discusses how marketing has changed in recent years due to technology, globalization, and the need to differentiate products.
Several years ago brands expanded their role from the original area of marketing and sales to the corporate scale, leaving behind exclusive association with products and moving towards reflecting the company in its entirety. Today brands are making another step forward: they still reflect the commercial and corporate areas, but the intersection of the two areas yielded a new field: brand as a company.
This document was prepared by Corporate Excellence – Centre for Reputation Leadership and contains references to the speech delivered by Terry Tyrrell, the President and Co-Founder of The Brand Union (2007), formerly Sampson Tyrrell (1976) and Enterprise IG (1996), and a member of the Advisory Board of Corporate Excellence – Centre for Reputation Leadership, at the event titled Meeting the Board: The Company Brand, held in Madrid on January 31, 2013.
Monash - Talis Aspire User Group presentationTalis
This presentation discusses Monash Library's use of the Talis Aspire online reading list platform over several years:
1. Talis Aspire was adopted in 2011 to replace a manual HTML system for online reading lists, allowing lists to be created from scratch in the new platform.
2. Since adoption, improvements have included adding bookmarks, bibliographies, and direct links to e-resources. Usage statistics and a dashboard provide oversight of the lists.
3. Future plans include integrating Aspire into the university's Moodle system and allowing academic staff to directly edit their own lists, pending a trial in the upcoming semester.
1. The document defines marketing as creating and delivering value for customers and managing customer relationships to benefit an organization.
2. Marketing management is choosing target markets and gaining, keeping, and growing customers through superior value.
3. The document discusses the scope of marketing, fundamental concepts, how marketing has changed, and tasks for successful marketing management.
This document outlines the key concepts in modern marketing management. It begins by discussing common misconceptions about marketing and how the reality is more strategic. The document then provides the evolution of the definition of marketing over time to its current focus on value creation. Several core marketing concepts are explained, and the roots and drivers of change in marketing are examined. These include the shift in power to customers and need to justify marketing's return on investment.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of what can be marketed, types of markets and demand, and core marketing concepts. It also covers how marketing has changed with new technologies, the roles in marketing management, and key tasks in marketing.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of marketing, including what can be marketed and who is involved. It also covers fundamental marketing concepts like segmentation, branding, and the marketing environment. Finally, it discusses how marketing has changed in recent years due to technology, globalization, and the need to differentiate products.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of marketing, including what can be marketed and who is involved. It also covers fundamental marketing concepts like segmentation, branding, and the marketing environment. Finally, it discusses how marketing has changed in recent years due to technology, globalization, and the need to differentiate products.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of marketing, including what can be marketed and who is involved. It also covers fundamental marketing concepts like segmentation, branding, and the marketing environment. Finally, it discusses how marketing has changed in recent decades due to technology, globalization, and the need to differentiate products.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of what can be marketed, types of markets and demand, and core marketing concepts. It also covers how marketing has changed with new technologies, the roles in marketing management, and key tasks for successful marketing.
The document discusses the key concepts and tasks of marketing management. It defines marketing as activities that create and deliver value for customers, and marketing management as choosing target markets and growing customer relationships through superior value. Some fundamental concepts discussed include needs, segmentation, branding, and the marketing mix of product, price, place, and promotion. The document also outlines changes in marketing like new technologies and the need for holistic and relationship-based approaches. Successful marketing management requires tasks like developing strategies, understanding customers, building brands, and delivering value to customers.
The document discusses key concepts relating to customer relationship management (CRM). It defines CRM as managing profitable customer relationships by delivering superior customer value and satisfaction. The document outlines that CRM involves attracting, retaining and growing customers, as well as building customer relationships and equity. It also notes that it is much more costly to acquire new customers than retain existing satisfied ones. Additional concepts covered include customer lifetime value, satisfaction levels relating to loyalty, and growing share of customer through cross-selling. The document also discusses marketing challenges involving connecting via technology, with customers, partners and the world through relationship management and a globalized marketplace.
Marketing is defined as creating value for customers and managing relationships to benefit an organization. It involves choosing target markets and keeping customers through superior value. Marketing management aims to understand customers so well that products sell themselves. Marketing encompasses more than just goods, and includes ideas, organizations, and people. New technologies and globalization have increased competition and consumer capabilities.
Marketing is defined as creating value for customers and managing relationships to benefit an organization. It involves understanding customer needs and delivering superior value through products and services. Marketing management aims to attract and retain customers through strategic decision making. The scope of marketing has expanded over time as organizations now market a variety of offerings beyond tangible goods, and technology has increased opportunities to connect with customers globally.
The document discusses the key tasks and concepts of modern marketing management. It defines marketing as creating and delivering value for customers, and marketing management as choosing target markets and growing customer relationships through superior value. Some fundamental concepts discussed include customer needs and wants, market segmentation, branding, and the marketing mix of product, price, place, and promotion. The document also notes how marketing has evolved in recent decades with a new focus on integrated marketing, relationship building, and delivering customer value through digital technologies and globalization.
This document defines marketing and marketing management. It discusses that marketing is creating and delivering value for customers and managing customer relationships to benefit an organization. Marketing management involves choosing target markets and gaining, retaining, and growing customers through superior value. The document also outlines key marketing concepts like the marketing mix, customer orientation, core concepts, and the tasks of marketing management.
Marketing involves creating and delivering value for customers and managing customer relationships to benefit an organization. Marketing management is choosing target markets and attracting, retaining, and growing customers through superior value. It encompasses developing strategies, gaining insights, connecting with customers, building brands, crafting offerings, delivering and communicating value, and creating long-term growth. Marketing also focuses on internal marketing to employees and performance marketing around social responsibility initiatives.
The document discusses marketing information systems. It defines a marketing information system as consisting of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. It also defines a marketing intelligence system as a set of procedures and sources that managers use to obtain everyday information about developments in the marketing environment. The document provides examples of internal records and sources of information that are part of these systems, such as order-to-payment cycle data, sales information systems, databases, and external market intelligence. It emphasizes the importance of collecting the right information to make effective marketing decisions.
The document discusses integrated marketing communications (IMC) and presents several models for IMC. It describes Butterfield's new model for corporate marketing communication, which delivers the corporate mission and vision through the traditional marketing mix, with the 4 Ps as a hygiene factor. It also outlines Schulz and Kitchen's four-stage model of IMC integration, with each stage involving increased coordination, data collection, and evaluation of marketing communications from a customer and financial perspective. The document examines what makes good and relevant IMC from the customer's view, and also looks at challenges that can hinder effective IMC.
The document defines marketing as creating, communicating, and delivering value to customers to benefit an organization. Marketing management is choosing target markets and growing customers through superior value. The document then discusses fundamental marketing concepts like the marketing mix, segmentation, brands and discusses the importance of marketing, its scope, and tasks of marketing management like developing strategies, connecting with customers and creating long term growth.
A marketing audit reviews a company's internal and external marketing environments, marketing strategy, marketing department, systems, productivity, and functions. It examines the micro and macro marketing environments, marketing objectives and strategy, team structure and assets, information and analysis systems, return on investment, and the marketing mix of product, price, place, promotion, people, processes, and physical evidence. The audit identifies actions to feed into the company's marketing plan and ensure the right foundation for business success.
Marketing is defined as creating and delivering value for customers. It involves managing customer relationships and benefiting both the organization and its stakeholders. Marketing management is the process of choosing target markets and attracting, retaining and growing customers through superior customer value. It covers developing strategies and plans, gaining customer insights, connecting with customers, building brands, shaping offerings, delivering value, communicating value, and creating long-term growth. The key concepts in marketing include needs, targeting, segmentation, offerings, value, channels, competition and the marketing environment.
This document provides an overview of developing a personal selling philosophy. It discusses the definition of personal selling and the three prescriptions for a personal selling philosophy: adopt the marketing concept, value personal selling, and assume the role of problem solver or partner. It also summarizes the shift in emphasis from an industrial to information economy and how this has changed personal selling approaches over time from transactional to strategic relationship building. Finally, it outlines the strategic/consultative selling model and how developing relationship, product, customer, and presentation strategies can help salespeople create value for customers.
Marketing is defined as creating value for customers and managing customer relationships. It involves understanding customer needs and delivering products and services to satisfy those needs. Marketing management has evolved from a focus on production and selling to a more customer-centric approach of building relationships and delivering value and satisfaction. Successful marketing management requires developing strategies and plans, understanding customers, building brands, shaping offerings, communicating value, and creating long-term growth.
The document outlines the organization and key concepts covered in a marketing textbook. It is divided into 5 parts that cover understanding marketing management, analyzing opportunities, developing strategies, shaping offerings, and managing programs. Core concepts discussed include the marketing mix, environmental forces, customer value, and the evolution of viewing marketing and customers. The textbook defines marketing as a process by which individuals obtain what they need through creating and exchanging products of value.
The document defines marketing as creating and delivering value for customers and managing customer relationships. Marketing management is choosing target markets and growing customers through superior value. The scope of marketing includes goods, services, ideas, and more. Fundamental concepts include needs, segmentation, brands, value, and environmental forces. Marketing management has evolved from production-orientation to a focus on customers, relationships, and integrated efforts. Key tasks involve developing strategies, understanding customers, building brands, and creating long-term growth.
Alex Fenlon - 'Enabling access to content for transnational educational stude...sherif user group
This document discusses transnational education (TNE) and the challenges of providing library resources to students studying abroad through partnerships between universities. It notes that over 700,000 UK students study through TNE programs in 225 countries. Ensuring equitable access to library resources for these students requires comprehensive licensing reviews and negotiations with publishers as individual licensing agreements vary significantly in their provisions. While licensing all content could provide full access, it requires substantial resources and budget increases that may not be feasible. Effective strategies include early engagement with TNE partners, clarifying access mechanisms, securing dedicated funding, and open communication with all stakeholders.
Steve Carlton - 'Removing barriers: Open Access and "non-traditional" students'sherif user group
This document discusses open access and how it helps non-traditional students. It defines open access as peer-reviewed research that is free to read and reuse online with few restrictions. There are two main routes to open access: gold, where articles are immediately free online, and green, where accepted manuscripts are free after an embargo. While open access is growing, change has been slow. Universities support open access through funding, repositories, advice, and advocacy. Open access removes barriers for non-traditional students by making research easily searchable and accessible regardless of affiliation. However, skills for using scholarly content and accessible summaries still need work.
More Related Content
Similar to Re-imagining the delivery of course resources with Talis Aspire
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of marketing, including what can be marketed and who is involved. It also covers fundamental marketing concepts like segmentation, branding, and the marketing environment. Finally, it discusses how marketing has changed in recent decades due to technology, globalization, and the need to differentiate products.
The document defines marketing as creating, communicating, and delivering value for customers and society. It defines marketing management as choosing target markets and growing customers through superior value. It discusses the scope of what can be marketed, types of markets and demand, and core marketing concepts. It also covers how marketing has changed with new technologies, the roles in marketing management, and key tasks for successful marketing.
The document discusses the key concepts and tasks of marketing management. It defines marketing as activities that create and deliver value for customers, and marketing management as choosing target markets and growing customer relationships through superior value. Some fundamental concepts discussed include needs, segmentation, branding, and the marketing mix of product, price, place, and promotion. The document also outlines changes in marketing like new technologies and the need for holistic and relationship-based approaches. Successful marketing management requires tasks like developing strategies, understanding customers, building brands, and delivering value to customers.
The document discusses key concepts relating to customer relationship management (CRM). It defines CRM as managing profitable customer relationships by delivering superior customer value and satisfaction. The document outlines that CRM involves attracting, retaining and growing customers, as well as building customer relationships and equity. It also notes that it is much more costly to acquire new customers than retain existing satisfied ones. Additional concepts covered include customer lifetime value, satisfaction levels relating to loyalty, and growing share of customer through cross-selling. The document also discusses marketing challenges involving connecting via technology, with customers, partners and the world through relationship management and a globalized marketplace.
Marketing is defined as creating value for customers and managing relationships to benefit an organization. It involves choosing target markets and keeping customers through superior value. Marketing management aims to understand customers so well that products sell themselves. Marketing encompasses more than just goods, and includes ideas, organizations, and people. New technologies and globalization have increased competition and consumer capabilities.
Marketing is defined as creating value for customers and managing relationships to benefit an organization. It involves understanding customer needs and delivering superior value through products and services. Marketing management aims to attract and retain customers through strategic decision making. The scope of marketing has expanded over time as organizations now market a variety of offerings beyond tangible goods, and technology has increased opportunities to connect with customers globally.
The document discusses the key tasks and concepts of modern marketing management. It defines marketing as creating and delivering value for customers, and marketing management as choosing target markets and growing customer relationships through superior value. Some fundamental concepts discussed include customer needs and wants, market segmentation, branding, and the marketing mix of product, price, place, and promotion. The document also notes how marketing has evolved in recent decades with a new focus on integrated marketing, relationship building, and delivering customer value through digital technologies and globalization.
This document defines marketing and marketing management. It discusses that marketing is creating and delivering value for customers and managing customer relationships to benefit an organization. Marketing management involves choosing target markets and gaining, retaining, and growing customers through superior value. The document also outlines key marketing concepts like the marketing mix, customer orientation, core concepts, and the tasks of marketing management.
Marketing involves creating and delivering value for customers and managing customer relationships to benefit an organization. Marketing management is choosing target markets and attracting, retaining, and growing customers through superior value. It encompasses developing strategies, gaining insights, connecting with customers, building brands, crafting offerings, delivering and communicating value, and creating long-term growth. Marketing also focuses on internal marketing to employees and performance marketing around social responsibility initiatives.
The document discusses marketing information systems. It defines a marketing information system as consisting of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. It also defines a marketing intelligence system as a set of procedures and sources that managers use to obtain everyday information about developments in the marketing environment. The document provides examples of internal records and sources of information that are part of these systems, such as order-to-payment cycle data, sales information systems, databases, and external market intelligence. It emphasizes the importance of collecting the right information to make effective marketing decisions.
The document discusses integrated marketing communications (IMC) and presents several models for IMC. It describes Butterfield's new model for corporate marketing communication, which delivers the corporate mission and vision through the traditional marketing mix, with the 4 Ps as a hygiene factor. It also outlines Schulz and Kitchen's four-stage model of IMC integration, with each stage involving increased coordination, data collection, and evaluation of marketing communications from a customer and financial perspective. The document examines what makes good and relevant IMC from the customer's view, and also looks at challenges that can hinder effective IMC.
The document defines marketing as creating, communicating, and delivering value to customers to benefit an organization. Marketing management is choosing target markets and growing customers through superior value. The document then discusses fundamental marketing concepts like the marketing mix, segmentation, brands and discusses the importance of marketing, its scope, and tasks of marketing management like developing strategies, connecting with customers and creating long term growth.
A marketing audit reviews a company's internal and external marketing environments, marketing strategy, marketing department, systems, productivity, and functions. It examines the micro and macro marketing environments, marketing objectives and strategy, team structure and assets, information and analysis systems, return on investment, and the marketing mix of product, price, place, promotion, people, processes, and physical evidence. The audit identifies actions to feed into the company's marketing plan and ensure the right foundation for business success.
Marketing is defined as creating and delivering value for customers. It involves managing customer relationships and benefiting both the organization and its stakeholders. Marketing management is the process of choosing target markets and attracting, retaining and growing customers through superior customer value. It covers developing strategies and plans, gaining customer insights, connecting with customers, building brands, shaping offerings, delivering value, communicating value, and creating long-term growth. The key concepts in marketing include needs, targeting, segmentation, offerings, value, channels, competition and the marketing environment.
This document provides an overview of developing a personal selling philosophy. It discusses the definition of personal selling and the three prescriptions for a personal selling philosophy: adopt the marketing concept, value personal selling, and assume the role of problem solver or partner. It also summarizes the shift in emphasis from an industrial to information economy and how this has changed personal selling approaches over time from transactional to strategic relationship building. Finally, it outlines the strategic/consultative selling model and how developing relationship, product, customer, and presentation strategies can help salespeople create value for customers.
Marketing is defined as creating value for customers and managing customer relationships. It involves understanding customer needs and delivering products and services to satisfy those needs. Marketing management has evolved from a focus on production and selling to a more customer-centric approach of building relationships and delivering value and satisfaction. Successful marketing management requires developing strategies and plans, understanding customers, building brands, shaping offerings, communicating value, and creating long-term growth.
The document outlines the organization and key concepts covered in a marketing textbook. It is divided into 5 parts that cover understanding marketing management, analyzing opportunities, developing strategies, shaping offerings, and managing programs. Core concepts discussed include the marketing mix, environmental forces, customer value, and the evolution of viewing marketing and customers. The textbook defines marketing as a process by which individuals obtain what they need through creating and exchanging products of value.
The document defines marketing as creating and delivering value for customers and managing customer relationships. Marketing management is choosing target markets and growing customers through superior value. The scope of marketing includes goods, services, ideas, and more. Fundamental concepts include needs, segmentation, brands, value, and environmental forces. Marketing management has evolved from production-orientation to a focus on customers, relationships, and integrated efforts. Key tasks involve developing strategies, understanding customers, building brands, and creating long-term growth.
Similar to Re-imagining the delivery of course resources with Talis Aspire (20)
Alex Fenlon - 'Enabling access to content for transnational educational stude...sherif user group
This document discusses transnational education (TNE) and the challenges of providing library resources to students studying abroad through partnerships between universities. It notes that over 700,000 UK students study through TNE programs in 225 countries. Ensuring equitable access to library resources for these students requires comprehensive licensing reviews and negotiations with publishers as individual licensing agreements vary significantly in their provisions. While licensing all content could provide full access, it requires substantial resources and budget increases that may not be feasible. Effective strategies include early engagement with TNE partners, clarifying access mechanisms, securing dedicated funding, and open communication with all stakeholders.
Steve Carlton - 'Removing barriers: Open Access and "non-traditional" students'sherif user group
This document discusses open access and how it helps non-traditional students. It defines open access as peer-reviewed research that is free to read and reuse online with few restrictions. There are two main routes to open access: gold, where articles are immediately free online, and green, where accepted manuscripts are free after an embargo. While open access is growing, change has been slow. Universities support open access through funding, repositories, advice, and advocacy. Open access removes barriers for non-traditional students by making research easily searchable and accessible regardless of affiliation. However, skills for using scholarly content and accessible summaries still need work.
Leanne Young - E-Resources and Distance Learning: What do we know about the s...sherif user group
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help regulate emotions and stress levels.
The document discusses commuter students at Middlesex University. It notes that 65% of Middlesex students live at home, with 76% commuting over 40 minutes and 47% commuting over an hour. Long commutes negatively impact student continuation rates. The university is taking steps to help commuter students such as allowing late submissions, providing commuter-friendly timetables, and expanding digital library resources. The library is working to better serve commuter students through services like Sconul access and read-aloud functionality for e-resources.
Adam Rusbridge (EDINA) - Clarifying e-journal subscription historysherif user group
This document discusses developing an Entitlement Registry for UK higher education to clarify entitlement information for electronic resources. It summarizes the current challenges with entitlement records being of variable quality and spread across different locations. An initial pilot project worked with 9 universities and some publishers to test interfaces and data ingest. Key benefits would be improving the subscription renewal process, supporting inter-library loans and print rationalization, and providing a tool to help resolve discrepancies in entitlement records between libraries and publishers. The registry aims to scale up involvement from more libraries and publishers by standardizing data structures and providing communication tools.
Ken Chad - The student consumer and the rise of e-textbook platformssherif user group
This document discusses trends in higher education such as the rise of open educational resources and e-textbooks. It notes that students are increasingly viewed as consumers, and their experience with educational technologies should mirror consumer technologies. Platforms are presented as a solution to connect students with learning materials. The merging of library and educational technologies is expected to better integrate resources like reading lists and e-textbooks. Aligning resources to courses and disaggregating content are seen as ways to improve the student experience.
Getaneh Alemu (Southampton Solent) - The existing challenges and opportunitie...sherif user group
This document summarizes the existing challenges and opportunities in the cataloguing and metadata function of Southampton Solent University. It discusses efforts to catalog print and electronic resources using standards like RDA and WebDewey. It also covers the implementation of discovery services like Primo and efforts to meet user needs through continuous metadata enrichment. This includes importing controlled vocabularies, standardizing records, and avoiding duplication through techniques like WEMI and FRBRization. The goal is to provide rich, high quality, and interoperable metadata to improve resource discovery.
Vee Rogacheva (UX Designer, OpenAthens) - How can user centred design transfo...sherif user group
This document discusses how user-centered design can transform the university library experience. It notes that students are the main users of university libraries but they have different needs than academic staff, such as needing 24/7 remote access. The main challenge for students accessing online resources is logging in. The document advocates for guerrilla user research techniques, where designers conduct quick, informal research with real users to gain empathy on how to improve experiences. It promotes the user-centered design framework of understanding users, testing solutions, and implementing changes.
Sam Ziesler and Thomas Vause (Leeds Beckett) - Personalising resource access ...sherif user group
The document discusses personalizing resource access at Leeds Beckett University. It describes how the university personalizes search results through features like placards and subject profiles in the Discover search platform. It also discusses how the university personalizes ebook metadata and creates ebook patron-driven acquisition profiles to provide users with relevant resources. The document examines the university's process for creating these personalized features and potential future developments like analyzing their impact and getting more input from library and academic staff.
Magaly Bascones (JISC)- Metadata: implications for librarians and end usersherif user group
This document discusses challenges related to metadata provision and discoverability. It notes that inadequate metadata provision causes difficulties for libraries including delays, lack of updates, and inaccuracies in metadata. This impacts discoverability of resources for end users. The document recommends that libraries establish basic metadata standards expected from content providers and system vendors. Improving metadata priorities and ensuring accurate and timely provision of metadata would help address current challenges.
eResources statistics: a research perspective - John Taylorsherif user group
This document summarizes a presentation given at a CILIP event on using eResources statistics. It provides background on the speaker and their organization, the Defence Science and Technology Laboratory (DSTL). DSTL is a UK government agency that employs around 4500 staff, including 3500 active researchers. The presentation discusses how DSTL collects usage statistics from subscription databases and journals, including number of searches, sessions, and downloads. It explores how DSTL uses these statistics to evaluate databases and journals, such as determining value for money, comparing costs, and justifying expenses to taxpayers.
GDPR Implementation: a practitioner's perspective - John Gilchristsherif user group
The document discusses a practitioner's perspective on GDPR implementation at Middlesex University. It outlines the practitioner's background in data protection and their role at the university. It describes producing a gap analysis and readiness report as initial steps. Notable successes included establishing a data breach notification policy, training programs, and contract management. Ongoing challenges include performing data protection impact assessments, maintaining records of processing activities, and handling subject access requests and individual rights. The practitioner is available for any questions.
One step forward, or two steps back? Representing MARC in BIBFRAME 1 and BIBF...sherif user group
This document summarizes and evaluates the changes between Bibframe 1.0 and Bibframe 2.0 for representing bibliographic metadata. Bibframe 2.0 addresses some critiques of the original model by consolidating classes and simplifying the vocabulary structure. The document analyzes how these changes affected the mapping of MARC records to Bibframe and compares the representation of FRBR entities between the two versions. Overall, the document aims to determine if Bibframe 2.0 offers any benefits to bibliographic description over the previous model.
Understanding the link between eResource accesses and student success at a di...sherif user group
1) The study analyzed usage data from eResources at the Open University, a distance learning institution, to determine if there was a relationship between library resource usage and student success, as has been found at traditional universities.
2) The results showed that students who passed modules accessed library eResources twice as often as students who failed. Further statistical analysis found a significant association between higher levels of eResource access and better student results.
3) The findings suggest that even in a digital library environment, higher student engagement with library resources is still correlated with academic success, as seen in other university studies.
Electronic resource use: dispatches from the University of Liverpool - Jeff W...sherif user group
The document discusses initial analysis of spending on the JSTOR DDA collection from September 2017, noting that £16,948 was spent in the early days of using the collection.
A Simplified Model for Licensing Partners - Martyn Jansensherif user group
- The document discusses the challenges of providing partner access to licensed resources through Chest licenses. It notes that publishers may have restrictions on rights in certain territories or sales organizations that make extensions difficult. Chest licenses only apply to the specified licensee, so adding extra users through partners could require an additional fee. While negotiations are needed on a case by case basis, partners should not assume they are entitled to access and publishers have legitimate financial interests to consider.
Partnerships: Here, There and Everywhere - Mark Toolesherif user group
This document discusses partnerships at Nottingham Trent University and SCONUL. It notes that Nottingham Trent University has 3+1 campuses, 24.1k students, and 3.1k staff. It partners with various groups like the NHS, schools, and small-to-medium enterprises. SCONUL is a network of 180 academic and national libraries with a vision of leadership for UK and Irish libraries. The document argues that partnerships will be fundamental to 21st century universities and will grow in both number and complexity, becoming more fluid over time. It presents a vision for a national digital library through partnerships to make academic content available anywhere to all UK higher education users.
This document discusses international partnerships and additional authorized users in the context of Jisc Collections' consortium licensing. It provides information on Jisc's model license framework for supporting higher education institutions (HEIs) with international partners, including guidance, tools, and catalog information. The definition of authorized users and additional authorized users is explained. The partner fees schedule outlines a tiered structure for additional authorized user fees based on full-time equivalent students. Solutions discussed include revising the decision tool to simplify determining authorized versus additional authorized users, and establishing an international access consortium pilot to clarify pricing arrangements and gain understanding of current resource provision differences to establish a more cost-effective and sustainable solution.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
Liberal Approach to the Study of Indian Politics.pdf
Re-imagining the delivery of course resources with Talis Aspire
1. Re-imagining the future
of course resources
with Talis Aspire
Brunei Gallery, SOAS
24th February 2012
Ian Corns
Customer Liaison Manager
#JIBSUK (@theagileanalyst)
#talisaspire
2. UPDATE! THESE SLIDES ARE NOW AVAILABLE
ON YOUTUBE WITH FULL AUDIO COMMENTARY
Home: http://www.youtube.com/TalisAspire
Direct: http://www.youtube.com/watch?v=LjkokV31bUI
3. Talis Aspire
• What (it is)
• Who (has it)
• How (does it work)
• Why (people use it)
4. In The Cloud
• Why (we chose cloud delivery)
– General
– Customer experience
– Shared ecosystem
6. What?
“...Talis Aspire Campus Edition is a
cloud-based learning resource platform
that enables universities to successfully
manage course reading for today’s
increasingly demanding student...”
9. How?
“...designed to enrich the academic and student
experience as much as that of the library...”
Teach Enable Learn
10.
11.
12.
13. Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
My Bookmarks
14. Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
My Bookmarks
15. Organizational marketing - Wilson, Dominic, 1999
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
My Bookmarks
16. Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Organizational marketing - Wilson, Dominic, 1999
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
My Bookmarks
17. Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Understanding business marketing and purchasing - Ford, David, 2001
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Organizational marketing - Wilson, Dominic, 1999
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
My Bookmarks
18. My resource list
Essential
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Organizational marketing - Wilson, Dominic, 1999
Background
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
19. My resource list
Essential
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Organizational marketing - Wilson, Dominic, 1999
Background
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
20. My resource list
Essential
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Organizational marketing - Wilson, Dominic, 1999
Background
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
21. My resource list
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Essential
Understanding business marketing and purchasing - Ford, David, 2001
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005 Organizational marketing - Wilson, Dominic, 1999
Organizational marketing - Wilson, Dominic, 1999 Background
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005 Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005 Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
22. My resource list
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Essential
Understanding business marketing and purchasing - Ford, David, 2001
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005 Organizational marketing - Wilson, Dominic, 1999
Organizational marketing - Wilson, Dominic, 1999 Background
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005 Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005 Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
23. Industrial networks: a new view of reality - Axelsson, Björn,
Easton, Geoff, 1992
My resource list
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Essential
Understanding business marketing and purchasing - Ford, David, 2001
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005 Organizational marketing - Wilson, Dominic, 1999
Organizational marketing - Wilson, Dominic, 1999 Background
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005 Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005 Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
24. Industrial networks: a new view of reality - Axelsson, Björn,
Easton, Geoff, 1992
My resource list
Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Essential
Understanding business marketing and purchasing - Ford, David, 2001
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Fundamentals of business marketing research - Plank, Richard
E., Reid, David A., 2003
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005
Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005 Organizational marketing - Wilson, Dominic, 1999
Organizational marketing - Wilson, Dominic, 1999 Background
Business-to-business marketing: relationships, systems and
communications - Fill, Chris, Fill, Karen E., 2005 Relationship marketing: management of customer relationships -
Bruhn, Manfred, 2003
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005 Business-to-business marketing management: a global perspective -
Blythe, Jim, Zimmerman, Alan S., 2005
Strategic market relationships: from strategy to implementation
Donaldson, Bill, O'Toole, Tom, c2007
Blue ocean strategy: how to create uncontested market space and make
the competition irrelevant - Kim, W. Chan, Mauborgne, Renée, 2005
Understanding business marketing and purchasing - Ford, David, 2001
Industrial networks: a new view of reality - Axelsson, Björn,
Easton, Geoff, 1992
48. Why?
• Enhance the student learning experience
• Satisfaction, retention, differentiation
• Meet student expectations
• Support teaching excellence
• Optimise cost of course delivery
• Improve efficiency and productivity
• Maximise the value of library e-resources
• Add value to existing systems
51. Unforeseen Benefits
• List Coverage vs List Quality
• Acquisitions Policy
– Formalised and formulaic
– Shared and open
52. Unforeseen Benefits
• List Coverage vs List Quality
• Acquisitions Policy
– Formalised and formulaic
– Shared and open
• Information Literacy
53. Unforeseen Benefits
• List Coverage vs List Quality
• Acquisitions Policy
– Formalised and formulaic
– Shared and open
• Information Literacy
• Building better relationships
54. Unforeseen Benefits
• List Coverage vs List Quality
• Acquisitions Policy
– Formalised and formulaic
– Shared and open
• Information Literacy
• Building better relationships
• Raising the library profile
102. Find out more at our Open Days
• Birmingham (6th March 2012)
• London (21st March 2012)
• Edinburgh (29th March 2012)
http://taliseducation.eventbrite.co.uk