1. 10/2015 to Current
London, UK
12/2012 to 10/2015
London, UK
09/2012 to 11/2012
London, UK
05/2010 to 06/2012
Larisa, Greece
10/2007 to 04/2010
Larisa, Greece
02/2003 to 08/2007
Athens, Greece
GEORGIOS KLEISARIS
Summary
Confident and considerate Barman/Waiter with 18 years experience who is looking to take the next step on his
career in the London Hospitality
Industry.Organised, independent worker with strong time management skills.Detail-oriented and able to learn new
tasks quickly and effectively.
Experience
F&B Assistant
Hilton Kensington Hotel
Provided prompt, efficient, friendly, and quality service at all times.
Effectively handled customer complaints and special requests.
Greeted newly seated guests in a friendly and timely manner.
Maintained a positive working relationship with fellow staff and management.
Assisted bartenders in maintaining adequate supplies and beer kegs for the bar and service area.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special
requests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Completed opening and closing checklists according to set standards.
F&B Assistant
Kensington Close Hotel
Delivered exceptional, friendly and fast service.
Prepared the buffet and salad bar for dinner service.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Regularly cleaned host stand and buffet area.
Provided high quality service.
F&B assistant
Master Robert Hotel
Prepared the buffet and salad bar for dinner service.
Provided prompt, efficient, friendly, and quality service at all times.
Set up special events and private parties.
Prepared and served delicious espresso and coffee drinks according to memorized recipes.
Head Waiter
Profitia all day Café Bar
Day time waiter, preparation of variety of beverages and snacks.
Taking orders and assisting customers.
Good Customer Service.
Cashiering, handling money on a daily basis.
Night time barman, preparation of alcoholic drinks and snacks.
Head waiter
Silk Club ( Summer/ Winter Club)
Responsible for table reservations and table layout.
Cashiering, handling of money during shift.
Supervision of waiters and ensuring orders are distributed correctly.
Public relations.
Good customer service.
Waiter
Entelvais Café Bar Restaurant
Making table reservations, via phone or e-mail.
Greeting customers on arrival and assisting them to their table.
Taking orders and assisting customers, ensuring customers have been served and satisfied.
32 Greystoke Park Terrace, London, UK | | M: 07450496909 | klisaris29@yahoo.gr

2. 04/1999 to 01/2003
Larisa, Greece
Cashiering, handling money and shift hand over.
Waiter
Ouzou Melathron
Assisting customers, preparation of beverages and serving.
Responsible for correct order distribution.
Collection and cleaning of tables.
Good customer service.
Education
Elevate 1: Module 1 – EMEA.
Hilton Generic Brand Service Standards.
A Fresh Outlook on Breakfast Buffet Merchandising.
Introduction to Hilton Worldwide University - Team Member Training.
Hilton Complaint Handling.
Hilton Room Service.
Hilton Bar and Lounge.
Hilton All-Day Restaurant.
Hilton Specialty Restaurant.
Hilton Telephone Handling.
Breakfast at Hilton.
Hilton Specialty Restaurant.
Hilton Meetings Operational Training.
Food and Beverage Safety.
General Safety.
2016 Code of Conduct Policy.
2016 Code of Conduct Training - Speaking Up and the Hilton Hotline.
Anti-Corruption Policy 2016.
1 of 3 – 2015 Information Privacy Policy.
2 of 3 – 2015 Information Security Policy.
3 of 3 - 2015 Information Security & Privacy Awareness Training.
1 of 5 - 2016 Information Privacy Policy.
2 of 5 - 2016 Information Security Policy.
3 of 5 - 2016 Confidential Information & Trade Secrets Policy.
4 of 5 - 2016 Records Management Policy.
5 of 5 - 2016 Information Security & Privacy Training.
Level 2 Food Hygiene Certificate ( December 2014).
Interests
Soccer,Cinema,Music,Food,Traveling.
References
Up on request is available.