1. Dawn M. Robinson
850.685.1610
Robinson.M.Dawn@gmail.com
Sandy Springs, GA
OBJECTIVE
To obtain a long term career with a forward thinking organization that allows my extensive sales,
management and hospitality experience to be utilized to the furthest extent.
PROFICIENCIES
•Skilled at seeking out new clients and cultivating ongoing relationships for increased business
exposure and maximized revenue.
•Extensive experience in multiple facets of management including marketing, business development
and operations as well as oversight of full-time & contracted employees/vendors.
•Exceptionally organized and detail oriented; able to effectively multitask balancing the demands of
multiple stakeholders to the satisfaction of all.
PROFESSIONAL EXPERIENCE
American Homes for Rent April 2015 to Present
Norcross, GA
Property Manager
 Manage over 1000 corporately owned, stand-alone, residential homes in greater Atlanta metro
 Represent company during legal actions to include eviction proceedings and lawsuit response
 Financial oversight of portfolio representing approximately twelve million in annual revenue
 Act as tenant liaison to resolve concerns relating to corporate departments
 Mentor and guide leasing team to solicit and verify qualified tenants for occupancy
 Accounting responsibilities inclusive of ledger review and reconciliation
Southern Management Group November 2005 to March 2014
Destin, FL
General Manager (March 2013 to March 2014)
 Managed nearly 500 individually owned vacation rental properties to include units in 125
different condo complexes and 55 stand alone homes
 Financial oversight of inventory generating over seventeen million in gross annual revenue
 Responsible for maximizing per unit revenue and control of overhead and direct unit expenses
 Accountable to senior management for monthly financial statements meeting or exceeding
budgeted projections
 Oversaw the operations and revenue of four office locations
 Lead a staff of twenty five full time employees to cover services of property management,
property maintenance, guest services, housekeeping and quality control assurance
 Oversaw up to 60 contracted labor teams for housekeeping and 20 additional seasonal
inspectors
 Maintained relationships with vendors for services of landscaping, HVAC, electrical, plumbing,
emergency systems and other repairs outside the forte of on staff maintenance team
 Acted as representative for the company through community events, chamber of commerce,
homeowner’s association events and other external activities

2. Dawn Robinson
850.685.1610
Robinson.M.Dawn@gmail.com
Director of Business Development (November 2006 to March 2013)
 Researched, planned and executed continuous, regionally and property specific solicitation and
growth campaigns
 Successfully grew company inventory from less than two hundred units to nearly one thousand
during time in role
 Oversaw sales team to provide in person, phone and online presentations to property owners
and HOA committees
 Implemented use of Salesforce CRM for tracking of team and reporting of growth
 Approved all new rental contracts and revisions to existing agreements
 Maintained personal contact with top targeted individuals and sales accounts
 Developed programs to nurture and extend relationships for referral business from real estate
agents, community association managers and other outside stakeholders
Business Development Staff Member (November 2005 to November 2006)
 Provided phone, email and in person presentations to owners/investors of vacation rental
property persuading them to enter into contract for representation
 Researched target markets and competitors to develop plan for acquisition process
 Participated in materials preparation for solicitation by attaining bids and assuring quality
performance by printing and product vendors
Coyote Ugly Saloon February 2004 to August 2005
General Manager
 Oversaw all operations of a franchised nationally known entertainment venue
 Manage a team of thirty bar and security staff
 Oversaw all vendor relations including inventory and ordering, public relations and marketing,
building and landscape maintenance
 Maintained finances to include banking, taxes and accounts payable
American Cancer Society February 2000 to December 2003
Brockton, MA
Regional Executive for Business Development- Special Events
 Coordinate volunteer committees to plan and execute American Cancer Society signature
fundraising events supported by multiple planning, recruiting and fundraising efforts
 Oversaw all-volunteer staff to accomplish highly successful fundraising efforts with minimal
outlay of society funds
 Succeeded in 100% growth in net revenue of two assigned annual Relay for Life events
 Educate community on value of American Cancer Society services and programs available for
cancer patients and care givers
EDUCATION
University of New Mexico 2000
Albuquerque, NM
Bachelors of Business Administration, Anderson Schools of Management
TECHNOLOGY AND PROJECT MANAGEMENT SOFTWARE
Salesforce CRM, Microsoft CRM, Microsoft Office Suite (Excel, Word, PowerPoint, OneNote), Yardi, Forms
Simplicity, Videolicious, Property Plus, Flex MLS, Aloha POS, Docusign, Navis