Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, addresses the e-commerce industry in Indonesia, as the Day-1 1st Keynote Speaker and Day-2 Workshop Session, at GATES ICT Reseller Channel Summit 2017, in Bali, Indonesia. Participants includes IT channels, resellers, principals actively in the market or have strong interests on Indonesia IT and e-commerce industry.
Product Brochure: Indonesia B2C E-Commerce Market 2017yStats.com
Product Brochure with summarized information of our publication "Indonesia B2C E-Commerce Market 2017".
Find more here: https://www.ystats.com/product/indonesia-b2c-e-commerce-market-2017-3/
Ecommerce in Southeast Asia (November 2015) by Ardent Capital CEO Adrian VanzylArdent Capital
Dr. Adrian Vanzyl, CEO of one Southeast Asia's top VC firms, Ardent Capital, explains why Southeast Asia is the hottest market in the world for ecommerce. Complete with statistics and key insights, this presentation is the most recent (June 2015) analysis of the Southeast Asian market and was pitched to leading financial executives at the UBS Conference in November 2015 in Singapore.
Topics:
- Data and Macro Trends
- Recent Movements in the Markets
- Growth and Opportunities
SparkLabs Global Asia E-Commerce Report 2015Bernard Moon
Report focused on e-commerce in Asia. Overviews of China, Japan, Korea, India and Southeast Asia markets (Indonesia, Malaysia, Thailand, Vietnam). Describes the major startups and companies for each market and the investor landscape.
Kurniasari, F. and Riyadi, W.T., 2021. Determinants of Indonesian E-Grocery Shopping Behavior After Covid-19 Pandemic Using the Technology Acceptance Model Approach. United International Journal for Research & Technology (UIJRT), 3(1), pp.12-18.
Indonesia's Food and Beverage Industry Adapts and Grows During Covid-19Jeffrey BAHAR
Indonesia has a large market in the Food & Beverage industry. However, the COVID-19 pandemic has enforced innovations for business strategies. We discussed the current market outlook on the Indonesian market for Food & Beverage industry last week. You can access the link https://youtu.be/chc6WIbMxu8 for the full webinar and the slides below. We are excited to host this webinar and hope to do it again next time. Stay tuned.
Sample Report: Indonesia B2C E-Commerce Market 2017yStats.com
Free Report Samples for our publication "Indonesia B2C E-Commerce Market 2017".
Find the full updated 2019 report available for purchase at: https://bit.ly/3aq8Rc9
Product Brochure: Indonesia B2C E-Commerce Market 2017yStats.com
Product Brochure with summarized information of our publication "Indonesia B2C E-Commerce Market 2017".
Find more here: https://www.ystats.com/product/indonesia-b2c-e-commerce-market-2017-3/
Ecommerce in Southeast Asia (November 2015) by Ardent Capital CEO Adrian VanzylArdent Capital
Dr. Adrian Vanzyl, CEO of one Southeast Asia's top VC firms, Ardent Capital, explains why Southeast Asia is the hottest market in the world for ecommerce. Complete with statistics and key insights, this presentation is the most recent (June 2015) analysis of the Southeast Asian market and was pitched to leading financial executives at the UBS Conference in November 2015 in Singapore.
Topics:
- Data and Macro Trends
- Recent Movements in the Markets
- Growth and Opportunities
SparkLabs Global Asia E-Commerce Report 2015Bernard Moon
Report focused on e-commerce in Asia. Overviews of China, Japan, Korea, India and Southeast Asia markets (Indonesia, Malaysia, Thailand, Vietnam). Describes the major startups and companies for each market and the investor landscape.
Kurniasari, F. and Riyadi, W.T., 2021. Determinants of Indonesian E-Grocery Shopping Behavior After Covid-19 Pandemic Using the Technology Acceptance Model Approach. United International Journal for Research & Technology (UIJRT), 3(1), pp.12-18.
Indonesia's Food and Beverage Industry Adapts and Grows During Covid-19Jeffrey BAHAR
Indonesia has a large market in the Food & Beverage industry. However, the COVID-19 pandemic has enforced innovations for business strategies. We discussed the current market outlook on the Indonesian market for Food & Beverage industry last week. You can access the link https://youtu.be/chc6WIbMxu8 for the full webinar and the slides below. We are excited to host this webinar and hope to do it again next time. Stay tuned.
Sample Report: Indonesia B2C E-Commerce Market 2017yStats.com
Free Report Samples for our publication "Indonesia B2C E-Commerce Market 2017".
Find the full updated 2019 report available for purchase at: https://bit.ly/3aq8Rc9
Top 2017 Mobile Advertising Trends in IndonesiaInMobi
2016 was an eventful year for mobile in Asia Pacific especially in Indonesia, as more consumers are deserting desktops for mobile devices. Right from socialising, banking, planning their travel, to purchasing groceries mobile has become ingrained in a consumer’s life.
Mobile, in short, has become a catalyst for transformation in the way we live our lives.
As mobile technology and innovation continue to drive the way forward, here are the key mobile marketing research insights of 2017 in Indonesia based on InMobi’s network data.
Newbie in E-commerce Indonesia? Confuse to understand their habbit? Here i present to you, a quick guide to understand their behavior. This is a compilation of market research and study of consumer e-commerce in Indonesia. E-mail me at andersonpetra91@gmail.com if you have further questions. Thank you! :)
The Ultimate Guide to E-Commerce Statistics in Southeast Asia & MalaysiaCK Wong
Why major e-commerce players like Rakuten, Qoo10, Groupon, LivingSocial, Rocket Internet, eBay, Naspers are venturing into Southeast Asia region? Visit ecommercemilo.com for more e-commerce insights in Malaysia and Southeast Asia.
Marketplace Sites Begin To Dominate E-Commerce Market In Indonesia Irsyad Ramli
Research Method : Omnibus Popular Brand Index
Fieldwork Period : September 2015
Research Area : Indonesia (Nationwide)
Respondent Criteria : Male and Female aged 17 years old and above
Sample Size : 685 samples
2014 China Online Retail Market Study Part 1 Concur
Nearly half of the China internet population are online shoppers, they do not only shop via PC, but mobile devices; and there are more than 30,000 e-commerce enterprises exist in China at the moment, the competition of China online retail market seems to be vigorous than ever. Check out this whitepaper to have a clearer picture of what’s happening in the market.
Intro to E-commerce in South East Asia - CitibankDavid Jou
Pomelo Fashion presents at 2014 Citibank ASEAN stars of the next decade! Includes, e-commerce growth trends in south east asia and sectors most likely to benefit from emerging mobile and social media trends.
In iClick's last chapter, we have explicitly focused on the characteristics and evolution of Chinese eCommerce users, together with the new demand and online users’ preference for eCommerce sites. In this final chapter, we provide strategies and solutions that help Chinese eCommerce practitioners to face the challenges today's digital landscape.
M-Commerce @ Emerging Asia - Catching up with the mobile eCommerce trend in S...Minz Minh Buii
Why m-commerce is important in Southeast Asia?
How to catch the m-commerce customers in Indonesia, Thailand and Vietnam market?
Read more m-commerce insights at http://www.ecomeye.com - Southeast Asia eCommerce Insider!
8 key facts about Mobile e-commerce in China like: China retail m-commerce sales, mobile internet buyers vs the US, spend per mobile buyer etc... (data from eMarketer updated 2015)
Responding to Coronavirus: How marketers can leverage digital responsiblyInMobi
The novel Coronavirus spread across the globe has led to significant business impact, leaving no business untouched. In terms of responsiveness, brands should take note of how consumer behaviour has changed. With people spending more time at home, brands – B2B or B2C - can leverage the digital medium, especially mobile, to connect with their customers. As data directs, brands should closely monitor media consumption habits and patterns to better allocate media spends and contextualise their messaging. However, advertisers should be sensitive to the situation when designing their digital brand messaging and advertising – by using the medium more responsibly. Join us as LinkedIn and InMobi explore how advertisers can leverage digital responsibly during these challenging times.
Vietnam is one of Southeast Asia’s most beautiful countries with over 90 millions population. Vietnam economy has been developing over past 30 years with many achievements and became one of top countries attracting FDI in Asia Pacific. Even Covid-19 pandemic has attached Vietnam economy, however under the intelligent management, we have controled well the pandemic and push the economy grow again.
ASHAVI has consolidated insights from different source of data, providing you the prospect of Vietnam economy beside pandemic impact.
We hope you find useful information in this book.
If you want deeper understanding and market analysis, contact us : www.ashavi.com for more details.
This report looks at all the important Malaysia trends - mobile, social, ecommerce. Malaysia is clearly ahead of the pack in south-east Asia - it's higher income, better connected, and more affluent compared to its neighbours like Indonesia, Thailand, Vietnam and others.
Ultimate Guide to E-commerce Statistic in SEA and especially Vietnam market.
A must-have pocket but in-depth guideline you should read before entering Vietnam!
Top 2017 Mobile Advertising Trends in IndonesiaInMobi
2016 was an eventful year for mobile in Asia Pacific especially in Indonesia, as more consumers are deserting desktops for mobile devices. Right from socialising, banking, planning their travel, to purchasing groceries mobile has become ingrained in a consumer’s life.
Mobile, in short, has become a catalyst for transformation in the way we live our lives.
As mobile technology and innovation continue to drive the way forward, here are the key mobile marketing research insights of 2017 in Indonesia based on InMobi’s network data.
Newbie in E-commerce Indonesia? Confuse to understand their habbit? Here i present to you, a quick guide to understand their behavior. This is a compilation of market research and study of consumer e-commerce in Indonesia. E-mail me at andersonpetra91@gmail.com if you have further questions. Thank you! :)
The Ultimate Guide to E-Commerce Statistics in Southeast Asia & MalaysiaCK Wong
Why major e-commerce players like Rakuten, Qoo10, Groupon, LivingSocial, Rocket Internet, eBay, Naspers are venturing into Southeast Asia region? Visit ecommercemilo.com for more e-commerce insights in Malaysia and Southeast Asia.
Marketplace Sites Begin To Dominate E-Commerce Market In Indonesia Irsyad Ramli
Research Method : Omnibus Popular Brand Index
Fieldwork Period : September 2015
Research Area : Indonesia (Nationwide)
Respondent Criteria : Male and Female aged 17 years old and above
Sample Size : 685 samples
2014 China Online Retail Market Study Part 1 Concur
Nearly half of the China internet population are online shoppers, they do not only shop via PC, but mobile devices; and there are more than 30,000 e-commerce enterprises exist in China at the moment, the competition of China online retail market seems to be vigorous than ever. Check out this whitepaper to have a clearer picture of what’s happening in the market.
Intro to E-commerce in South East Asia - CitibankDavid Jou
Pomelo Fashion presents at 2014 Citibank ASEAN stars of the next decade! Includes, e-commerce growth trends in south east asia and sectors most likely to benefit from emerging mobile and social media trends.
In iClick's last chapter, we have explicitly focused on the characteristics and evolution of Chinese eCommerce users, together with the new demand and online users’ preference for eCommerce sites. In this final chapter, we provide strategies and solutions that help Chinese eCommerce practitioners to face the challenges today's digital landscape.
M-Commerce @ Emerging Asia - Catching up with the mobile eCommerce trend in S...Minz Minh Buii
Why m-commerce is important in Southeast Asia?
How to catch the m-commerce customers in Indonesia, Thailand and Vietnam market?
Read more m-commerce insights at http://www.ecomeye.com - Southeast Asia eCommerce Insider!
8 key facts about Mobile e-commerce in China like: China retail m-commerce sales, mobile internet buyers vs the US, spend per mobile buyer etc... (data from eMarketer updated 2015)
Responding to Coronavirus: How marketers can leverage digital responsiblyInMobi
The novel Coronavirus spread across the globe has led to significant business impact, leaving no business untouched. In terms of responsiveness, brands should take note of how consumer behaviour has changed. With people spending more time at home, brands – B2B or B2C - can leverage the digital medium, especially mobile, to connect with their customers. As data directs, brands should closely monitor media consumption habits and patterns to better allocate media spends and contextualise their messaging. However, advertisers should be sensitive to the situation when designing their digital brand messaging and advertising – by using the medium more responsibly. Join us as LinkedIn and InMobi explore how advertisers can leverage digital responsibly during these challenging times.
Vietnam is one of Southeast Asia’s most beautiful countries with over 90 millions population. Vietnam economy has been developing over past 30 years with many achievements and became one of top countries attracting FDI in Asia Pacific. Even Covid-19 pandemic has attached Vietnam economy, however under the intelligent management, we have controled well the pandemic and push the economy grow again.
ASHAVI has consolidated insights from different source of data, providing you the prospect of Vietnam economy beside pandemic impact.
We hope you find useful information in this book.
If you want deeper understanding and market analysis, contact us : www.ashavi.com for more details.
This report looks at all the important Malaysia trends - mobile, social, ecommerce. Malaysia is clearly ahead of the pack in south-east Asia - it's higher income, better connected, and more affluent compared to its neighbours like Indonesia, Thailand, Vietnam and others.
Ultimate Guide to E-commerce Statistic in SEA and especially Vietnam market.
A must-have pocket but in-depth guideline you should read before entering Vietnam!
The power point explain about on how big is the potential of Indonesia youth digital market in 2014-2015 and understanding youth's behaviors and habits from social to commerce - GDP Venture
How are the Indonesia Social Media Trend in 2016 ?. We see there are many new apps and services on social networking. Indonesian eople are starting to consume and creating contents on different platform and share it with their peers. We capture some trends from 1033 JAKPAT Mobile Panel regarding Social Media Trend in early 2016. The survey was run for 1 day
In this report we cover in general about Social Media Usage of Indonesian respondent also more detailed behavior at each social media they use from Facebook, Instagram, Path,Twitter,Pinterest,Snapchat,Periscope,etc.
A report about Fintech Indonesia and all Fintech Statups in Indonesia powered by www.Fintechnews.sg/Indonesia. Also Check Out the Facebook Page: https://www.facebook.com/Fintech-Indonesia-177477972669098/
a collective of data from different sources and summarize into 7 insights for easy to understand.
GDP Venture is a venture builder, focusing on digital communities, media, commerce and solution companies in the Indonesian consumer internet industry.
Digital numbers and landscape in indonesia 2016 updatedSeno Pramuadji
This is the update version of digital number in Indonesia based on APJII survey. Although there has been controversy regarding the survey, I'm just re-compile it into much easier use and read.
All the stats, data, and trends you need to understand the state of the internet, social media, and mobile in Southeast Asia in 2017. This report is part of a suite of reports brought to you by We Are Social and Hootsuite - read all the other reports for free at http://www.slideshare.net/wearesocialsg/presentations
Indonesia is the one of the most populated country in the world. Considered to be the fastest emerging market, with more than 280 millions mobile phone subscription and fourth largest Facebook user, its considered as one of the biggest potential digital market in APAC
EFFECTIVENESS OF DIGITAL PAYMENTS IN RURAL BANGALOREAyesha Ali
The research paper aims to delve into the awareness, preferences, and challenges surrounding digital transactions among rural communities in Bangalore, while also examining the hurdles faced by rural residents in embracing digital payments.
Consumers adaptability and acceptance of e walletMathew Lawrence
This presentation was given in the One day International Multi-Disciplinary Conference on “World Road to Cashless economy” organised by Clara's college of commerce in association University of Mumbai & India Accounting Association (Thane Branch)
Market Research: Consumer Behavior and Satisfaction Level on use of Digital W...Prinson Rodrigues
Digital Wallet Vs. traditional mode of payment
Consumer preference
Survey to know the consumer behavior and satisfaction level of digital wallet over other modes
Digital wallet companies Paytm, Phonepe, Jio, M-pesa, Tez, Freecharge, Mobikwik
Security concerns on digital wallet system
Hindrances and benefits of digital wallet
India is a fast becoming country of mobile and internet. Government of India initiative such as “Digital India”, in future our country will become cashless economy. Due to advancement of technology, man becomes more convenient and comfortable. Mobile Wallet is a platform for making payment through mobile. There are various
applications available like google pay, paytm citrus, etc. by using of such platforms payment can become more easy for online shopping, money transfer, utility bill payment, etc. Through mobile payment is very convenient and more secure to the public. Here, is an attempt to make a study on how the mobile wallet used by the consumers and their perception and satisfaction level towards using of such m-wallet payment gateways.
THE ROLE OF SATISFACTION MEDIATES THE EFFECT OF PERCEIVED USEFULNESS AND PERC...AJHSSR Journal
ABSTRACT:The ShopeePay e-wallet has become a phenomenon in e-payment due to the increasing number
of users making transactions nowadays. This study aims to determine the effect of perceived usefulness and
convenience on the intention to reuse through satisfaction of ShopeePay e-wallet users and to determine whether
satisfaction mediates perceived usefulness and perceived ease of use on the intention to reuse ShopeePay ewallet users in Denpasar City. The population in this study are people in Denpasar City who have accounts and
have used the ShopeePay e-wallet to make transactions at least once in the last six months. The sampling
technique used was purposive sampling technique and a sample of 105 respondents was obtained. Data
collection was carried out by distributing questionnaires. The data analysis technique used is SEM-PLS. The
results of the analysis provide evidence that perceived usefulness has a positive and significant effect on the
intention to reuse the ShopeePay e-wallet. Perceived ease of use has a positive and insignificant effect on the
intention to reuse the ShopeePay e-wallet. Perceived usefulness has a positive and significant effect on
ShopeePay e-wallet satisfaction. Perceived ease of use has a positive and significant effect on ShopeePay ewallet satisfaction. Satisfaction has a positive and significant effect on the intention to reuse the ShopeePay ewallet service. Satisfaction mediates positively and significantly the influence of perceived usefulness on the
intention to reuse the ShopeePay e-wallet service. Satisfaction mediates positively and significantly the effect of
perceived ease of use on the intention to reuse ShoppePay e-wallet services. The results of this study are able to
enrich the development of marketing management science, especially regarding the influence of perceived
usefulness and perceived ease of use on intention to reuse which is mediated by satisfaction. In order to increase
the intention to reuse ShoppePay, it is recommended for company management to improve usability, ease of
use, and satisfaction, such as; improving service features, providing virtual assistants, and increasing satisfaction
so that users do not switch to other e-wallets.
Mobilizing a group of supporters requires more than communication. To effectively unite people around a common cause for social action, marketers face the task of creating a massive, engaged, online and offline community. Without numbers, the community’s voice lacks punch. Without engagement - both on the ground and the web - the community only thinks and talks about, rather than activating, change.
To build, engage and support this community, marketers need to capture supporters anywhere and everywhere. Communication need to be immediate in order to take advantage of any political or societal developments. Location data remains vital in order to pinpoint concentrated groups of followers. Above all, social-action organizations need to transform supporters into advocates and activists empowered by each other.
This webinar discusses how mobile addresses all of the above and enables development of an effective community with engaged constituents. Part of the Waterfall Industry Insights series.
Similar to Jeffrey Bahar, SPIRE: e-commerce industry in Indonesia, GATES ICT Reseller Channel Summit 2017 (20)
This event provides insights for audience in building business through digital marketing, branding & community. The audience will also learn about current and future developments in digital marketing. They can also learn through the journey of the speakers and tips and tricks.
Omni Channel Business Trend: an Opportunity to Grab Our Customer BusinessJeffrey BAHAR
STAR event was held to give an appreciation for top 50 Samsung's Handphone Retailers across Indonesia. Spire, along with Google and Kadence, was invited to STAR event to share their knowledge and applicable strategy to improve offline handphone retail business. Spire Indonesia Senior Manager, Albertus Edy shared the importance of offline to online (omni-channel) strategy to the retailers.
He said the online retailing has not completely shift the purchase behaviour, since most of the purchase activities are still found in offline retail stores. However, business adaptation to bring multi-channel experiences would be a significant advantage in current competition. Available at anywhere and accessible at anytime are the concept of Omni-channel that is urgently required.
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, was speaking about Private Port for Non-Containerized Cargo: Indonesia's Hidden Gem for Investors at 6th Southeast Asia Port Expansion Summit in Kuala Lumpur, Malaysia.
The Rise of Intelligent Lockers in e-commerce Business-240717Jeffrey BAHAR
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, addresses the best practices in Retail, Distribution, Intra-Indonesia Logistics & Multi-Modal Transportation. Jakarta, 27 July 2017
Spire presentation logistics experience for e-commerce users in indonesia 2016Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, shared the logistics experience of e-commerce users in Indonesia specifically on their purchase and good delivery service journey. Presented at E-Log Asia, Jakarta, 8-Mar-2016
Mobile Money in Indonesia: Landscape and Developments, 2015Jeffrey BAHAR
History, development of mobile money in Indonesia with detail analysis on its functionalities, segments served, service providers. Presented in Mobile Wallet 2015 Workshop, August 2015
Franchise International Malaysia: SEA Franchsie Industry Trends 2015Jeffrey BAHAR
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, presented the growth and opportunity in Franchising Business Industry in SEA Asia 2015. Presented as 1st opening plenary session at Franchise International Malaysia 2015 by Malaysia Franchise Association, Kuala Lumpur 18 May 2015
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, provides the 2015 Indonesia automotive insights: the new era of low-cost green car (LCGC). Presented at the 4th SEA Automotive Summit 2015, Jakarta 8 April 2015
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, shared the private sector player's view on the logistics industry conditions and efficiency of supply chain management in Indonesia. Presented in 13th ASEAN Port 2015 Conference, Jakarta 24 June 2015
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, shares the industry developments and future growth opportunities of healthcare services (hospital expansion) in Indonesia. Presented in Southeast Asia Hospital Expansion Summit, Jakarta 27 May 2015
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, highlights the strong growth and market opportunities for express courier service in Indonesia driven by the booming e-commerce logistics demand. Presented at Indonesia Supply Chain Summit, 19 May 2015
Spire Research and Consulting, Indonesia - Overview and Trends in Tourism Se...Jeffrey BAHAR
Presented at Noppen SEA Hotel Expansion Summit 2014, Jakarta, 29-Nov-2014.
1. The facts and figures on tourism sector developments in Indonesia
2. Impact and challenges - specifically toward hotel expansion prospects
3. +256 MILLION
POPULATION
67%*UPPER MIDDLE TO HIGH
$324 BILLION
TOTAL RETAIL SALES
CLASS POPULATION
Indonesia Demographic Overview
* People with more than 60 million income per annum
Source: Deloitte, OECD, Nielsen, Others
3% 2% 2%
8% 7% 7%
25%
28% 29%
2006 2011 2020
Percentage Change in Disposable
Household Income in the Low, Middle,
and High Income in Indonesia
Lower Income Middle Income High Income
22
%
27
%
5%
6%
2015 2016
Food
Beverages
5% 3%
8%
9%
14%
3%
2015 2016
Welfare & Saving
Leisure & Holiday
Credit Card
10
% 9%
12
% 11
%
2015 2016
Housing & Utilities
Transportation
Overall Expenditures Across the Three Consumer Product
Clusters (2015 – 2016)
6%
12%
2%
“48% of Indonesia’s total
spending on fast moving
consumer goods comes from the
middle class.”
DAY 1
4. Top 5 Countries in 2016 Global Retail Development Index
2016
Rank
Country Market
Size*
(25%)
Country
Risk**
(25%)
Market
Saturation
(25%)
Time
Pressure
***
(25%)
GRDI
Score
Population
(Million)
GDP per
Capita,
PPP
National
Retail
Sales ($
Billion)
1 China 100 61.2 36.2 92.5 72.5 1,370 14,190 3,046
2 India 53.7 54.3 75.8 100 71 1,314 6,209 1,009
3 Malaysia 81.2 83.4 23.5 50.4 59.6 31 26,141 93
4 Kazakhstan 56.4 37.3 61.9 70.2 56.5 18 24,346 48
5 Indonesia 64.3 38.9 50.2 68.9 55.6 256 11,112 324
Source : AT Kearney
* 0 = low attractiveness, 100 = high attractiveness
** 0 = high risk, 100 = low risk
*** 0 = no time pressure, 100 = urgency to enter
DAY 1
5. Types and Number of Retail Stores in Indonesia (2016)
2.3 mio
STORES
Traditional
Retail
Modern Retail
(Minimarket)
Modern Retail
(Supermarket)
19,440
STORES
12,210
STORES
20%
12.50%
10% 9.50%
8.00%
10% 10%
2.40%
6.00% 5.60% 5% 4.80% 5% 5.40%
2011 2012 2013 2014 2015 2016F 2017F
Growth of Modern Retail Turnover in Indonesia
Growth Rate GDP Growth
Share and Growth Rate of Modern Retail in Indonesia
Source : Indonesia Trade Ministry, Spire Research and Consulting
7. Source : IFC B2B Payment Assessment, 2015
Total Value of Traditional Retail Channel Transactions in
Indonesia
8. Type of
goods
for sale
Ready to drink
(100%)
Instant beverages
tea, coffee (96%)
Mineral water
in gallon (42%)
Toiletries (99%)
Household care (93%)Medicine/ drugs
(87%)
Beauty treatments
(71%)Food including
Instant noodle,
canned food (100%)
LPG (45%)
Other Basic Needs/
Sembako not including
rice
(95%)
Mobile phone credit
(pulsa) (18%)
Rice (55%)
Others (27%)
Source : Spire Research and Consulting
Types of Goods for Sale in Indonesia Traditional Retail
10. 88.1 million internet user
(34% population)
75 million smartphone user
(29.2% population)
308.2 million mobile phone
user
(121% population)
3 hour/day, average of
internet access via mobile
device
3 million fixed broadband user
(1.5% population)
2 hours 25 minutes/day,
average of social media
usage
74 million social media
user (29% population)
69 million facebook user
50 million twitter user
Indonesia Digital Landscape (2016)
Source : Spire Research and Consulting
11. Source : Spire Research and Consulting
Number of Online Shoppers in Indonesia
Online sales Transaction VS Retail Sales In Indonesia (2013-2016F)
Year
Online Sales
Estimate
(Billion USD)
Retail Sales
Estimate
(Billion USD)
Online Sales As
a Percentage of
Retail Sales
2013 1,8 363,4 0,50%
2014 2,6 411,3 0,63%
2015 3,6 473,9 0,76%
2016 4,5 543,1 0,83%
The growth of online shopper at
17.27% from 2013 to 2016 gives
significant effect on the sales
percentage of online
transactions.
With CAGR at 25.74% for over
the four years, Indonesia is
becoming the potential market
in E- Commerce industry.
E-Commerce Development in Indonesia
2013
2014
2015
2016
4.6 mio
5.9 mio
7.4 mio
8.7 mio
DAY 1
14. 34.47%
65.53%
Grocery Purchase via Mobile App
Yes No
Usage of On-Demand Service in Indonesia
Source : Livingsocial
10.73%
10.73%
27.12%
38.70%
42.09%
49.15%
61.30%
Other Supermarket
Apps
HappyFresh
Klikindomaret
Bukalapak
AlfaCart
Tokopedia
Lazada
Where Do People Order Their
Grocery Online?
DAY 1
15. Free shipping
Exclusive items or
deals
Product warranty
Safe and simple
payment methods
Trust issue on
product quality
No hands on
experience before
buying
High shipping cost
and slow delivery
time
Unreliable payment
method
Shoppers Likes and Dislikes in Online Shopping
DAY 1
17. Source: Asosiasi Penyelenggara Jasa Internet Indonesia, LivingSocial
1%
2.30%
2.70%
7%
24%
33%
67.40%
Mobile Money
Rekber
PayPal
Debit Card
Credit Card
Internet Banking
SMS Banking
Online Payment Methods Used by
Indonesia User as of 2015
Used Electronic Payment Method in Indonesia
17%
10.42%
12.46%
28%
69%
I have never paid
for an on-demand
service
Other e-money
services (Android
Pay, PayPal,
KasPay, etc)
Credit Card
In-apps e-money
(Go-Pay,
GrabPay, etc)
Cash
Payment Methods Used to Pay for
On-Demand Services (2016)
DAY 1
18. Mobile Money / Mobile Payment
Jak CardBank DKI
Bank Mandiri
Indomaret Card
Gaz Card
E-Toll Card
E-Cash
Bank BCA
Flazz Card
Mega Cash
Mega Virtual
Tap Cash
Brizzi
BBM MoneyBank Permata
CIMB Niaga Rekening Ponsel
Nobu Bank Nobu E-Money
Bank BRI
Bank BNI
Bank Mega
1
t-cash
Indosat Dompetku
XL Axiata XL Tunai
Smartfren Uangku
Telkom
I-Vas
Flexi Cash
Skye Sab
Binus Easy Transaction
Skye Mobile Money
FinChannel
Mynt e-moneyArtajasa
Doku WalletNusa Satu Inti Artha
Finnet Indonesia
Witami Tunai Mandiri Witami Tunai
mVcommerce Ponsel & Instan Pay
2
3
4
5
6
9
7
10
Bank Institution Telco Provider
1
2
3
4
5
3rd Party Payment
Service Provider
1
2
3
4
5
6
(Dismissed in 2015)
Source : Spire research and Consulting, gathered from many sources
BCA Sakuku
BTPN WOWBTPN
8
Landscape of Mobile Payment Aggregator in Indonesia (1)
Bank DKI
1
UniqKu
DAY 1
19. Some card based e-money players have launched the web based and mobile application to
support the behavior of banking people who is getting mobile, as well as support the growing
number of smartphone penetration and the increasing trend of online transaction
Card Web Based, USSD, SMS
Mobile Apps
Most of the transaction of
e-money happened on the
merchant will usually be
handled only by the same
acquirer (on-us), since the
e-money (card base)
instrument have not
implemented
interoperability
All transaction of mobile
operators’ service is
delivered through its
dedicated network, and
could be accessed either
through UMB or mobile
application.
Source : Spire research and Consulting, gathered from many sources
Landscape of Mobile Payment Aggregator in Indonesia (2)
21. offline merchant dominates
because Indonesian consumers
feel more comfortable in doing
transaction at offline merchant
Prepaid e-money have a
significant growth in terms of
usage. This is due to marketing
activities or promotion held by
those banks with the merchant,
mainly on F&B and retail stores
Most of bank and mobile operators
users prefer to use mobile payment for
offline transaction, while the rest of e-
money usage is driven by some
collaborative promotion offered by the
online merchants and the mobile
payment provider
Share of Spending at Offline and Online merchant
Source : Spire research and Consulting, gathered from many primary sources
Bank Cards
(ATM, Debit, &
Credit card)
E-money
instrument
Mobile
payment
Small percentage
on online merchant
Trx.
Almost none
transaction on online
merchant
Smaller percentage
on online merchant
Trx.
Usage Behavior on Each Payment Instrument
DAY 1
23. Shifting in Customer Behavior Post Digital Technology Era
Source : Ipsos OTX/Google 2012 Holiday Shopping Intentions Survey
DAY 1
24. E-Commerce 2.0: O2O
“The key to O2O is that it finds
consumers online and brings
them into real-world stores. It is
a combination of payment
model and foot traffic
generator for merchants (as
well as a “discovery”
mechanisms for consumers)
that creates offline purchases.”
~Alex Rampell, CEO and Founder of TrialPay,
2010
Source : Gitome
DAY 1
29. Conclusion #1
Modern retail is having stronger existence in urban areas,
while traditional retail holds their presence in rural areas.
DAY 1
30. Conclusion #2
The convenience of online shopping attracts people to use
it; and alongside with it, e-payment grows.
DAY 1
31. Conclusion #3
The e-competition is growing fiercer, with companies strive
to provide a better e-shopping experience. Addressing
customers needs is the key.
DAY 1
32. Jeffrey Bahar, Group Deputy CEO
jeffrey.bahar@spireresearch.com
M: +62-812-1005 940
Tel: (62-21) 5794 5800
Wisma 46 Kota BNI, 25th Floor, Unit 07 & 09
Jalan Sudirman Kav. 1, Jakarta 10220
INDONESIA
indonesia.info@spireresearch.com
www.spireresearch.com