Major online marketplaces in Indonesia include Multiply, Tokopedia, and Dinomarket, which provide platforms for merchants to sell a wide variety of products to customers. Multiply has over 2 million active members, 35,000 merchants across 17 categories, and processes over 50,000 new products and RP 1.6 billion in transactions per month. These marketplaces handle payments and fulfillment to provide a seamless shopping experience for customers.
Spire presentation logistics experience for e-commerce users in indonesia 2016Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, shared the logistics experience of e-commerce users in Indonesia specifically on their purchase and good delivery service journey. Presented at E-Log Asia, Jakarta, 8-Mar-2016
E-money Usage Survey Report in IndonesiaShabrina Rina
JAKPAT conducted a survey to 489 respondents from users of JAKPAT Mobile Apps randomly, from 17 to 45 age ranges, and all provinces in Indonesia.
The purpose of this survey is to know people's reasons for using e-money. Even if this survey does not represent the whole population, but by figuring this survey result hopefully people can figure out people's habits, attention and intention for using e-money.
Accelerating your growth in e-commerce by Hadi Wenas, CEO aCommerce IndonesiaRuchipha
Hadi Wenas, CEO of aCommerce Indonesia shares his insights on acccelerating growth in e-commerce at The Indonesia Transport, Supply Chain and Logistics 2014 (ITSCL), conference held on Oct 29-30.
Indonesia's Food and Beverage Industry Adapts and Grows During Covid-19Jeffrey BAHAR
Indonesia has a large market in the Food & Beverage industry. However, the COVID-19 pandemic has enforced innovations for business strategies. We discussed the current market outlook on the Indonesian market for Food & Beverage industry last week. You can access the link https://youtu.be/chc6WIbMxu8 for the full webinar and the slides below. We are excited to host this webinar and hope to do it again next time. Stay tuned.
Jeffrey Bahar, SPIRE: e-commerce industry in Indonesia, GATES ICT Reseller Ch...Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, addresses the e-commerce industry in Indonesia, as the Day-1 1st Keynote Speaker and Day-2 Workshop Session, at GATES ICT Reseller Channel Summit 2017, in Bali, Indonesia. Participants includes IT channels, resellers, principals actively in the market or have strong interests on Indonesia IT and e-commerce industry.
Spire presentation logistics experience for e-commerce users in indonesia 2016Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, shared the logistics experience of e-commerce users in Indonesia specifically on their purchase and good delivery service journey. Presented at E-Log Asia, Jakarta, 8-Mar-2016
E-money Usage Survey Report in IndonesiaShabrina Rina
JAKPAT conducted a survey to 489 respondents from users of JAKPAT Mobile Apps randomly, from 17 to 45 age ranges, and all provinces in Indonesia.
The purpose of this survey is to know people's reasons for using e-money. Even if this survey does not represent the whole population, but by figuring this survey result hopefully people can figure out people's habits, attention and intention for using e-money.
Accelerating your growth in e-commerce by Hadi Wenas, CEO aCommerce IndonesiaRuchipha
Hadi Wenas, CEO of aCommerce Indonesia shares his insights on acccelerating growth in e-commerce at The Indonesia Transport, Supply Chain and Logistics 2014 (ITSCL), conference held on Oct 29-30.
Indonesia's Food and Beverage Industry Adapts and Grows During Covid-19Jeffrey BAHAR
Indonesia has a large market in the Food & Beverage industry. However, the COVID-19 pandemic has enforced innovations for business strategies. We discussed the current market outlook on the Indonesian market for Food & Beverage industry last week. You can access the link https://youtu.be/chc6WIbMxu8 for the full webinar and the slides below. We are excited to host this webinar and hope to do it again next time. Stay tuned.
Jeffrey Bahar, SPIRE: e-commerce industry in Indonesia, GATES ICT Reseller Ch...Jeffrey BAHAR
Jeffrey Bahar, Group Deputy CEO of Spire Research and Consulting, addresses the e-commerce industry in Indonesia, as the Day-1 1st Keynote Speaker and Day-2 Workshop Session, at GATES ICT Reseller Channel Summit 2017, in Bali, Indonesia. Participants includes IT channels, resellers, principals actively in the market or have strong interests on Indonesia IT and e-commerce industry.
The Rise of Intelligent Lockers in e-commerce Business-240717Jeffrey BAHAR
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, addresses the best practices in Retail, Distribution, Intra-Indonesia Logistics & Multi-Modal Transportation. Jakarta, 27 July 2017
The Ultimate Guide to E-Commerce Statistics in Southeast Asia & MalaysiaCK Wong
Why major e-commerce players like Rakuten, Qoo10, Groupon, LivingSocial, Rocket Internet, eBay, Naspers are venturing into Southeast Asia region? Visit ecommercemilo.com for more e-commerce insights in Malaysia and Southeast Asia.
Sample Report: Indonesia B2C E-Commerce Market 2017yStats.com
Free Report Samples for our publication "Indonesia B2C E-Commerce Market 2017".
Find the full updated 2019 report available for purchase at: https://bit.ly/3aq8Rc9
Marketplace Sites Begin To Dominate E-Commerce Market In Indonesia Irsyad Ramli
Research Method : Omnibus Popular Brand Index
Fieldwork Period : September 2015
Research Area : Indonesia (Nationwide)
Respondent Criteria : Male and Female aged 17 years old and above
Sample Size : 685 samples
Payments landscape in Indonesia to get an overview of players, value chain economics, market drivers and the competitive landsacape. Indicator/introduction of payments ecosystem in Southeast Asia/ASEAN.
Presentasi iPaymu - Indonesia Payment Processorriyeke
iPaymu adalah payment processor yang sangat popular di Indonesia. Penggunaan dan integrasi ke website sangatlah mudah. Sangat user friendly dan membuat ecommerce Indonesia makin kuat.
The Fintech Vietnam Startup Overview. Now counting 39 original Vietnamese Fintech Startups. Any feedback more than welcome.
Check also the article here http://fintechnews.sg/2838/studies/vietnam-fintech-startup-report-update-explores-vietnams-massive-fintech-opportunities/
Newbie in E-commerce Indonesia? Confuse to understand their habbit? Here i present to you, a quick guide to understand their behavior. This is a compilation of market research and study of consumer e-commerce in Indonesia. E-mail me at andersonpetra91@gmail.com if you have further questions. Thank you! :)
Digital Economy in Indonesia: Prospect, Challenges, and Research AgendaWirawan Agahari
Digital economy landscape in Indonesia and its implications to development. Presented by Centre for Innovation Policy and Governance (CIPG) at the 1st Development Implications of Digital Economy (DIODE) workshop.
With conditions in the developed markets of Europe and North America likely to remain weak in the near term, business is increasingly looking to Asia for growth. Growth will not be uniform across sectors or even within them. Which subsectors will see the most dynamic growth? And what will drive it? Exports? Domestic sales? Technology? Innovation? Rising consumer incomes? What should companies be thinking about as they plan their Asia strategies for the next five to ten years?
The Economist Intelligence Unit (EIU), sponsored by InvestKL, developed the “industry dynamism” barometer to measure the resilience and growth potential of six industry sectors across Asia.
Omni Channel Business Trend: an Opportunity to Grab Our Customer BusinessJeffrey BAHAR
STAR event was held to give an appreciation for top 50 Samsung's Handphone Retailers across Indonesia. Spire, along with Google and Kadence, was invited to STAR event to share their knowledge and applicable strategy to improve offline handphone retail business. Spire Indonesia Senior Manager, Albertus Edy shared the importance of offline to online (omni-channel) strategy to the retailers.
He said the online retailing has not completely shift the purchase behaviour, since most of the purchase activities are still found in offline retail stores. However, business adaptation to bring multi-channel experiences would be a significant advantage in current competition. Available at anywhere and accessible at anytime are the concept of Omni-channel that is urgently required.
An overview of the mobile wallets in China, we have gathered relevant research to assess the current state and future potential of mobile wallets in China that marketers should know-including the prominent wallet types, usage trends, key challenges and future prospects.
Product Brochure: Indonesia B2C E-Commerce Market 2017yStats.com
Product Brochure with summarized information of our publication "Indonesia B2C E-Commerce Market 2017".
Find more here: https://www.ystats.com/product/indonesia-b2c-e-commerce-market-2017-3/
The Rise of Intelligent Lockers in e-commerce Business-240717Jeffrey BAHAR
Jeffrey Bahar, Deputy CEO of Spire Research and Consulting, addresses the best practices in Retail, Distribution, Intra-Indonesia Logistics & Multi-Modal Transportation. Jakarta, 27 July 2017
The Ultimate Guide to E-Commerce Statistics in Southeast Asia & MalaysiaCK Wong
Why major e-commerce players like Rakuten, Qoo10, Groupon, LivingSocial, Rocket Internet, eBay, Naspers are venturing into Southeast Asia region? Visit ecommercemilo.com for more e-commerce insights in Malaysia and Southeast Asia.
Sample Report: Indonesia B2C E-Commerce Market 2017yStats.com
Free Report Samples for our publication "Indonesia B2C E-Commerce Market 2017".
Find the full updated 2019 report available for purchase at: https://bit.ly/3aq8Rc9
Marketplace Sites Begin To Dominate E-Commerce Market In Indonesia Irsyad Ramli
Research Method : Omnibus Popular Brand Index
Fieldwork Period : September 2015
Research Area : Indonesia (Nationwide)
Respondent Criteria : Male and Female aged 17 years old and above
Sample Size : 685 samples
Payments landscape in Indonesia to get an overview of players, value chain economics, market drivers and the competitive landsacape. Indicator/introduction of payments ecosystem in Southeast Asia/ASEAN.
Presentasi iPaymu - Indonesia Payment Processorriyeke
iPaymu adalah payment processor yang sangat popular di Indonesia. Penggunaan dan integrasi ke website sangatlah mudah. Sangat user friendly dan membuat ecommerce Indonesia makin kuat.
The Fintech Vietnam Startup Overview. Now counting 39 original Vietnamese Fintech Startups. Any feedback more than welcome.
Check also the article here http://fintechnews.sg/2838/studies/vietnam-fintech-startup-report-update-explores-vietnams-massive-fintech-opportunities/
Newbie in E-commerce Indonesia? Confuse to understand their habbit? Here i present to you, a quick guide to understand their behavior. This is a compilation of market research and study of consumer e-commerce in Indonesia. E-mail me at andersonpetra91@gmail.com if you have further questions. Thank you! :)
Digital Economy in Indonesia: Prospect, Challenges, and Research AgendaWirawan Agahari
Digital economy landscape in Indonesia and its implications to development. Presented by Centre for Innovation Policy and Governance (CIPG) at the 1st Development Implications of Digital Economy (DIODE) workshop.
With conditions in the developed markets of Europe and North America likely to remain weak in the near term, business is increasingly looking to Asia for growth. Growth will not be uniform across sectors or even within them. Which subsectors will see the most dynamic growth? And what will drive it? Exports? Domestic sales? Technology? Innovation? Rising consumer incomes? What should companies be thinking about as they plan their Asia strategies for the next five to ten years?
The Economist Intelligence Unit (EIU), sponsored by InvestKL, developed the “industry dynamism” barometer to measure the resilience and growth potential of six industry sectors across Asia.
Omni Channel Business Trend: an Opportunity to Grab Our Customer BusinessJeffrey BAHAR
STAR event was held to give an appreciation for top 50 Samsung's Handphone Retailers across Indonesia. Spire, along with Google and Kadence, was invited to STAR event to share their knowledge and applicable strategy to improve offline handphone retail business. Spire Indonesia Senior Manager, Albertus Edy shared the importance of offline to online (omni-channel) strategy to the retailers.
He said the online retailing has not completely shift the purchase behaviour, since most of the purchase activities are still found in offline retail stores. However, business adaptation to bring multi-channel experiences would be a significant advantage in current competition. Available at anywhere and accessible at anytime are the concept of Omni-channel that is urgently required.
An overview of the mobile wallets in China, we have gathered relevant research to assess the current state and future potential of mobile wallets in China that marketers should know-including the prominent wallet types, usage trends, key challenges and future prospects.
Product Brochure: Indonesia B2C E-Commerce Market 2017yStats.com
Product Brochure with summarized information of our publication "Indonesia B2C E-Commerce Market 2017".
Find more here: https://www.ystats.com/product/indonesia-b2c-e-commerce-market-2017-3/
Digital numbers and landscape in indonesia 2016 updatedSeno Pramuadji
This is the update version of digital number in Indonesia based on APJII survey. Although there has been controversy regarding the survey, I'm just re-compile it into much easier use and read.
"Markets for high-value commodities in Indonesia”, presented by Wahida Maghraby, ICASEPS, MoA, Indonesia at the ReSAKSS-Asia Conference, Nov 14-16, 2011, in Kathmandu, Nepal.
Trends in retail and e commerce analytics by Sheji Ho, aCommerce Group CMORuchipha
Sheji Ho, aCommerce Group CMO presented on ‘Trends in Retail and E-Commerce Analytics’ at Teradata’s Big Data in Retail and E-Commerce event held on October 7 at the Four Seasons Hotel in Bangkok.
Presentasi ini memaparkan tentang peranan industri kreatif dalam perkembangan ekonomi Indonesia. Ipang Wahid berkesempatan untuk membahas beberapa data terkait industri kreatif dalam acara Temu Jaringan Saudagar Muhammadiyah yang dilaksanakan di Yogyakarta.
Hi! This deck is a compilation of Indonesia internet stats collected from many sources. Provides some insights related to internet, mobile, and eCommerce penetration in Indonesia.
Application Stores: How Operators Can Create a Winning CaseGreen Packet
With the overwhelming success of application stores, this whitepaper provide
Operators insight on how to launch their very own application store to increase ARPU.
It presents the strategy for Operators to embrace to succeed in the application store arena and offer best-in-class experience to subscribers as well as content developers.
Demand Generation Tools Webcast: Drive more leads with Alinean value-marketin...Alinean, Inc.
Generate more demand.
- Personalize to connect better with overloaded / skeptical buyers
- Engage better with diagnosis and value quantification
- Drive 50% more leads than traditional content marketing
- More quickly advance prospects through buying lifecycle
- Double number of visitor to buyer conversions
Sound impossible?
It's not with Alinean Demand-Gen Tools.
Becoming iConic-Applying Apple's Principles Dallas Diggs at The Connective HubDallas Diggs
Our view on leveraging Apple's amazing success. Although we agree with their 4 basic keys to success, there is no substitute for their amazing strategic insight, timing, and hard work. We believe others can leverage these 4 core points to great success.
Cloud Computing and CRM for Real Estate - remarkto #14 - June 4th 2012George O'Neill
remarkto #14 was held on June 4, 2012 - Toronto's Largest Discussion Group About Leading and Best Practices in Real Estate Marketing. Andre Ramsarran, Principal Sales Engineer from Salesforce.com, presented about Cloud Computing and CRM. To learn more see http://www.remarkto.ca for past and future events.
How Search Has Radically Changed The Way Consumers Shop For Cars Version 2.0Duncan Scarry
Prolific search engine use has radically changed the way people shop for cars. Moore & Scarry Advertising, a Google Adwords Premier SMB Partner shows you how and what you can do to stay ahead of the curve.
A talk provoking forward thinking with regards to social media, mobile, and mobile payments. What are the opportunities for tapping into networks and advancing marketing & PR alongside the rise of mobile payments?
Ecommerce in Southeast Asia (November 2015) by Ardent Capital CEO Adrian VanzylArdent Capital
Dr. Adrian Vanzyl, CEO of one Southeast Asia's top VC firms, Ardent Capital, explains why Southeast Asia is the hottest market in the world for ecommerce. Complete with statistics and key insights, this presentation is the most recent (June 2015) analysis of the Southeast Asian market and was pitched to leading financial executives at the UBS Conference in November 2015 in Singapore.
Topics:
- Data and Macro Trends
- Recent Movements in the Markets
- Growth and Opportunities
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
2. Key Finding
• The growth of indonesia online users will
be give a benefit to an e-commerce and online
transaction.
• E – Commerce currently rising in indonesia, and it’s a
right time to running an online mal bussines.
• Indonesia netizen currently tend to buy online for
fashion, gadget, and personal care.
• Trust issue is still to be consider by consumer. The
originality of the product, internet payment system and
from the e-commerce website itself.
• Indonesia people tend to pay using Cash on Delivery
and bank transfer rather than credit card or other
internet payment system.
3. Internet in Indonesia
Internet grows faster
Year Users Population %
2000 2,000,000 206,264,595 1% 95
TV
94
2011 55,000,000 245,613,043 22,4%
Source: Markplus 27
Radio
30
24 Increase 5%
Internet
94 19
Newspap 13
er 14
13
55 Cinema
14
42
7
31 Tabloid
9
20
5 2010 2011
Magazine
2 7
Source : Consumer Media View W4 2010 – W4 2011
2000 2006 2009 2010 2011 2015
data in Millions
source by BCG Report & Markplus
Internet user in indonesia increase because of technology, more educated people and the infrastructur which
getting better year by year.
4. Internet Retailing in Indonesia
Internet Retailing in Indonesia Forecast Internet Retailing in Indonesia
(Revenue 2006 - 2011) (Revenue 2011 - 2016)
1.1
0.5 1
0.8
0.7
0.3 0.3 0.6
0.5
0.2
0.1 0.1
2006 2007 2008 2009 2010 2011 2011 2012 2013 2014 2015 2016
data in Trilion Rp. data in Trilion Rp.
source by Euromonitor, Retailing in Indonesia source by Euromonitor, Retailing in Indonesia
70% of Indonesian online users
intend to make an online purchase
www.acnielsen.co.id/news/NEWS14072010.shtml
5. Customer Study
• Behaviour
Online thing is not that new to most Indonesians living in big cities, they know it
but don’t do it. Most Indonesian still lacking in trust to e-commerce sites. They
still fear fraud, and still prefer offline transaction because they can see, touch, feel
and try the product physically.
• Payment Infrastructure
in 2010, almost no online payment gateaway at all, but it’s definitely going to be
a lot of offer from payment services to startups. iPaymu, Veritrans and Doku are the
most famous online payment provider. Nowdays both of Bank Mandiri and
BCA have their own online payment system to support online shopping.
• Internet Mobile
None of these e-commerce companies ara doing anything
significantly for their mobile users. The market is in mobile, but most of
the e-commerce startups are pushing their desktop websites.
• Logistics Infrastructure
e-commerce is just commerce using the internet, and a part of the
commerce is also logistics, this has been an issue for most companies.
• Regulations
Indonesian government is planning to lauch a regulation that prohibits anyone
to handle money transfer which could hold up e-commerce industry. (a non banking
company has to get a permit from government for any transfer activity matters)
6. Customer Behaviour
Customers are getting confidence using e-commerce
with the help of their friends’ recommendation, and
they need an e-commerce services that are trustworthy
and easy to be accessed. LINK
Customer tend to buy Fashion and Gadget from online
shopping. Female customer tend to buy
clothes, shoes, and personal cares; while male buy
shoes, gadget and gadget accessories.
LINK
The products that customer buy like clothes, shoes, and
accessories tend to cost around IDR. 500,000. Customer
still don’t feel safe to spend more than IDR. 500,000
because of the Trust Issue. LINK
Customer tend to pay via bank transfer or cash on
delivery rather than using credit card because Indonesia
has earned a reputation for credit card fraud. LINK
7. Payment Infrastructur
Both of Bank Mandiri and BCA have their own online payment system, For credit card usage there is
a payment portal like Ipaymu ,Veritrans and Doku.
Mandiri clickpay Merchants: Set up Fee : Rp15,000,000
BCA Klikpay Merchants: Monthly Fee : Rp500,000
1. Garuda Indonesia (ticketing) Transaction Fee : 3,5% +
2. Plasa.com (belanja online) 1. Bhinekka.com Rp5,000
3. Indomog (voucher online) 2. Blibli.com
4. Rakuten (belanja online) 3. CBN
5. Blibli.com (belanja online) 4. Gudang voucher
6. Kagum Hotel (reservasi hotel) 5. livingsocial
7. Bhinneka.com (belanja online)
8. Enjoyspin.com (game online) Target: 500,000 transactions in 2012
9. Net.Axisworld (belanja online)
10. Tokopedia (belanja online)
Target 2012 : IDR 100 billion
For The payment infrastructure is very expensive and for some online shopping all the fee is charge to
customer or their markup the price.
8. Internet Mobile
48% of regular internet users in Indonesia use a mobile phone to access the internet, the
number will climb to an additonal of 5% within 12 months
2010 internet users 42.000.000
So there are 20.160.000 users using mobile phone to
access the internet
While 21.840.000 users access the internet using
Desktop/PC
9. Logistic Infrastructur
Due to Indonesia is a archipelago nation, so there is take a day and money if the customer
live outside java island. Online shopping usually charge the shipping fee to customer, so if
the customer live far away from capital city then they must spend much money just for
shipping fee.
Nation wide Nation wide Jabodetabek Only
Price Jabodetabek Area – Rp6,000 Price Jabodetabek Area – Rp6,000 Price - Calculated
The problem for many online shop in Indonesia is the shipping time, they usually take 2 till 6
work day for shipping time.
10. Regulation
After now there is no specific regulation or law for e-
commerce or online shopping.
In generally they use UU-ITE No. 11 Tahun 2008 as a
guideline for internet transaction and cyber law
11. E - Commerce in Indonesia
TOP 10 E – Commerce Website based on Alexa E – Commerce current trend category :
No. Portal Name Segmentation
Daily Daily Page Indonesia 1. Classified Ad LINK
Visitor View Rank
1 kaskus.co.id Classified Ad 1,173,887 20,425,631 9 2. Market Place LINK
2 tokobagus.com Classified Ad 541,180 9,037,701 15
3 berniaga.com Classified Ad 326,679 4,508,167 22 3. Online Retailer LINK
4 multiply.com Market Place 769,043 4,022,097 46
5 Bhineka.com Online Retailer 158,189 822,580 53 4. Group Buying LINK
6 lazada.co.id Online Retailer 149,560 897,360 54
7 olx.co.id Classified Ad 166,141 541,621 58
indonetwork.co.i
8 Classified Ad 155,954 640,972 60
d
9 tokopedia.com Market Place 107,303 2,414,327 66
10 zalora.co.id Online Retailer 78,832 457,226 131
11 dinomarket.com Market Place 45,191 343,454 197
12 disdus.com Group Buying 47,242 212,589 214
13 blibli.com Online Retailer 41,760 137,809 281
14 livingsocial.co.id Group Buying 30,749 113,772 324
15 rakuten.co.id Market Place 25,985 96,146 506
12. E - Commerce Revenue
Competitor Study
Major Player E-Commerce in Indonesia
Annual estimated
7% 4% revenue
13%
bhineka.com Rp60.000.000.000
40%
multiply.com Rp32.000.000.000
14% DealKeren Rp20.000.000.000
rakuten.co.id Rp19.800.000.000
22% plasa.com Rp10.000.000.000
tokopedia.co
Rp6.500.000.000
m
Bhineka.com multiply.com
DealKeren rakuten.co.id
13. E - Commerce Development
Website Development Cost Total Cost
Development Fee Rp200,000,000 Development Fee
Rp216,000,000
& Setup
Payment Infrastructure Payment Yearly
Rp6,000,000
Ipaymu Setup Rp15,000,000 Fee
Monthly Fee Rp500,000 Domain Yearly Fee Rp30,000,000
Total Cost Rp252,000,000
Domain / Hosting
Masterweb
Dedicated IIX Rp1,000,000
Setup
Monthly Fee Rp2,500,000
14. E - Commerce Partnership Trusted Seller
Yearly Fixed Fee IDR. 375,000
Sales Margin 3,9%
Contract Term 1 Year
Item Registration *Unlimited
Est. Sales Revenue 2011 IDR. 32 Bio
Website Status Trusted Merchant
Daily Visitor 1,203,537 Yearly Fixed Fee IDR. 555,000
Daily Page View 3,819,123 Sales Margin 3,9%
Indonesia Rank 19 Contract Term 1 Year
Member 4,6 Million Item Registration *Unlimited
*For start up Mercahant
Trusted Business
Starter Package Advance Package
Yearly Fixed Fee IDR. 925,000
IDR. 5 Mil IDR. 8 Mil
Sales Margin 3,9%
100 products 250 products Contract Term 1 Year
Item Registration *Unlimited
15. E - Commerce Partnership
Payment Simulation Multiply Merchant Customer
Product Price = IDR. 500,000 IDR 19,500
Margin 3,9%
Merchant get IDR. 480.500
Delivery apprx = IDR. 10,000 IDR 10,000
(Depends on Product Weight)
Customer paid with both of IDR 500,000
Credit Card and Bank transfer
16. E - Commerce Partnership Platinum Plan
Monthly Fixed Fee IDR. 5,5 M
Sales Margin 4%
Contract Term 1 Year
Item Registration 5,000
Est. Sales Revenue 2011 IDR. 19,8 Bio
R-Cabinet 1 GB
Website Status
Gold Plan
Daily Visitor 21,837
Monthly Fixed Fee IDR. 3 M
Daily Page View 74,246
Sales Margin 5%
Indonesia Rank 510
Contract Term 1 Year
Member 35.000
Item Registration 2,000
R-Cabinet 500 MB
Silver Plan
Monthly Fixed Fee IDR. 1,5 M
Sales Margin 6%
Contract Term 1 Year
Item Registration 1,000
R-Cabinet 250 MB
17. E - Commerce Partnership
Payment Simulation Rakuten Merchant Customer
Product Price = IDR. 500,000
Margin 4% IDR 20,000
Merchant get IDR. 480.000
Delivery apprx = IDR. 10,000 IDR 10,000
(Depends on Product Weight)
IDR 16,500
Credit card charge 3,3%
IDR 526,500
Customer paid with Credit Card
Customer paid with Bank Transfer IDR 519,000
IDR. 9,000
18. THANK YOU
Thanks to everyone, vendors, partner and article who contribute to my research.
19. E - Commerce Category
1. Classified Ad
Daily Page
Portal Name Daily Visitor Indonesia Rank
View
Kaskus.co.id 1.415.366 23.480.929 7
tokobagus.com 383.831 3.819.123 19
berniaga.com 117.312 1.255.236 45
Kaskus is the number one of the Classified Ad Category
because of their big and loyal member, and it’s contain
numbers of seller which sell their product cheaper than
other.
Tokobagus.com's total transaction value in December 2010
reached IDR 300 billion from 90 thousand transactions, from
fashion products, information technology, handicrafts,
books and games.
http://en.indonesiafinancetoday.com/read/2864/E-Commerce-Continues-to-Rise-
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20. Classified Ad
Procedure
Deliver the product
Transfer a
payment
Join the Classified
Visit website Ad Webbsite
Classified Ad
(TokoBagus)
Merchant
Customer
Directly Call the Merchant to Purchase a product
Customer : Visiting tokobagus.com and looking for the product that have been upload by merchant
Merchant : Join and upload the product that will be sell at tokobagus.com
Tokobagus : Provide an Classified Ad system that customer can directly interact with merchant
Customer : View an item at tokobagus.com and directly call the merchant to purchase an item
Merchant : Respond an make a good relationship with customer
Customer : Directly transfer the payment into merchant account
Merchant : Sent the item after received a payment from customer
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21. Classified Ad
berniaga.com
Kaskus.co.id
Tokobagus.com
BACK
22. E - Commerce Category
2. Market Place
Daily Page
Portal Name Daily Visitor Indonesia Rank
View
Multiply.com 769,043 4,022,097 46
Tokopedia.com 107,303 2,414,327 66
Dinomarket.com 45,191 343,454 162
2 Juta
Active Member
35,000
Merchant
17
Merchant Category
500
New Mechant per Month
50,000
New Product per Month
RP. 1.6 Billion
Transaction value per Month
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23. Online Market Place
Deliver the product
Procedure
Send Recieve Transfer a
Confirmation payment
Join the online
Visit website market place
Online Market
Place
Merchant
Customer (Multiply)
Purchase some
product and Purchase Order
send a payment
Customer : Visiting multiply.com and looking for the product that have been upload by merchant
Merchant : Join and upload the product that will be sell at multiply
Customer : Purchase an product on multiply.com, pay via credit card, internet banking, or bank transfer
Multiply : Automatically generated the purchase order on the merchant account
Merchant : Send the product after received the payment confirmation from multiply’s system
Customer : When the product was received so customer must make a receive confirmation to multiply’s
system
Multiply : Transfer the payment into a merchant account
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25. E - Commerce Category
3. Online Retailer
Daily Page
Portal Name Daily Visitor Indonesia Rank
View
Bhineka.com 158,189 822,580 53
Lazada.co.id 149,560 897,360 54
Zalora.co.id 78,832 457,226 131
Bhinneka.com, which sells
information technology
products like
computers, targets a 20
percent increase in revenues
this year from last year's of IDR
80 billion.
http://en.indonesiafinancetoday.com/read/2864/E-Commerce-Continues-to-Rise-
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26. Online Retailer
Procedure
Deliver the product
Visit website
Online Market
Customer Purchase some Place
product and (Bhinneka)
send a payment
Customer : Visiting bhinneka.com and looking for the item that have been upload by Bhineka
Customer : Purchase an item on bhinneka.com pay via credit card, internet banking, or bank transfer
Customer : Transfer a payment
Bhinneka : Deliver the item to customer
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28. E - Commerce Category
4. Group Buying
Daily Page
Portal Name Daily Visitor Indonesia Rank
View
disdus.com 47,242 212,589 214
Livingsocial.co.id 30,749 113,772 324
dealgoing.com 3,427 41,129 2,292
DealKeren has more than 300 thousand members and more
than 300 merchants who are already working together.
Currently there are 80 deals with 50 thousand transactions per
month, which revenue reached US$ 250 thousand per month
and growing. Based on statistics collected by DealKeren,
approximately 55% of users are women aged 25-35 years, other
than that 70-80% of users live in Jakarta, a natural considering
that most of the deals was located in Jakarta.
http://dailysocial.net/en/2011/07/04/dealkeren-post-livingsocial-acquisition/
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29. Promote to Register as Member
Group Buying
Friends
Buy a Deal Procedure
Register as Member Join Partnership
Group
Buying
Merchant
Customer (DealKeren)
Buy a Deal Create a Deal
Generate a deal voucher
Customer : Visiting dealkeren and register as member to start buying
Merchant : Join as partner and register the promotion
Dealkeren : Provide a daily deal for customer
Customer : View and buy a deal from dealkeren and transfer into dealkeren account
Merchant : Create a deal and uploading into dealkeren site
Dealkeren : Automatically generate a deal voucher and send into customer account
Customer : Promote to his/her friends
Dealkeren : Generate a point to Customer when the Customer’s referalls register and buy a deal
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31. Customer Study
Good E-Commerce
118
Customers are getting confidence using e-
120 commerce with the help of their friends’
100 recommendation, and they need an e-commerce
services that are trustworthy and easy to be
80 accessed
60
38
40
18 18 17 15
20
0
dsresearch-ecommerce-may11
224 Respondents
175 Females
49 Males
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32. 120 112
Customer Study
100
Purchasing Product
Female customer tend to buy clothes, shoes, and
80 personal cares; while male buy shoes, gadget and
gadget accessories.
60
37
40 30
20 15
10 8 7 5
0
dsresearch-ecommerce-may11
224 Respondents
175 Females
49 Males BACK
33. Customer Study
The amount of transaction
118
120
The products that customer buy like
100 clothes, shoes, and accessories tend to cost
around IDR. 500,000. Customer still don’t feel
80 safe to spend more than IDR. 500,000 because of
the Trust Issue.
60
38
40 25 25
18
20
0
IDR. 100,000 - Less than IDR Less than IDR. Any amount Less than IDR.
500,000 5 Mil 100,000 1 Mil
dsresearch-ecommerce-may11
224 Respondents
175 Females
49 Males
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34. Customer Study
57% Payment Method
60%
Customer tend to pay via bank transfer or cash
on delivery rather than using credit card because
50% the traumatic effect about credit card fraud in
Indonesia.
40%
28%
30%
20%
7% 8%
10%
0%
Bank Transfer COD Credit Card Other
(Paypall, etc)
Source: Direktorat e-Bisnis Ditjen Aplikasi Informasi Komenkominfo 2011
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