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Jb eap presentation sept 2010 final[1]
The document discusses the challenges faced by the 'sandwich generation,' individuals who care for both their children and aging parents, impacting U.S. business productivity by $17.1 to $33.6 billion annually. It highlights the significant number of Americans (22% of the population aged 40-60) involved in caregiving, the financial and emotional strain they face, and the implications for employers. The document calls for employee assistance programs (EAPs) to offer support through resources and services to help mitigate the stress associated with caregiving responsibilities.
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Jb eap presentation sept 2010 final[1]
- 1. The Sandwich Generation: Balancing Family and Work
- 2. “ The SandwichGeneration is costing U.S. Businesses $17.1 Billion to $33.6 Billion per year in productivity for caregivers who take time from their work responsibilities to provide care” Source: The Hidden Cost of Caregiving, Metlife Mature Market Institute, August 2006 :
- 3. The Sandwich GenerationDefinition : Represents those who care not only for their own children but also act in a caregiver role for their own parent(s). Source: www.people.vcu.edu/~swharkin/swhpages/glossary.htm
- 4. Who is “TheSandwich Generation”? “ One out of every eight Americans, ages 40 to 60, is raising a child and caring for a parent at home. On top of that, seven to 10 million Americans are caring for their aging parents from a long distance away.” Source: http://pewresearch.org/assets/social/pdf/release120805.pdf “ It is estimated that American families provide 80 to 90 percent of all in-home long term care services for their aging family members, disabled adult children and other loved ones.” Source: http://www.caregiver.com/channels/rural/articles/sandwich_generation.htm
- 5. The Sandwich Generation… Is estimated to be 22% of the American population. Is generally between the ages of 40 and 60. Is a significant part of the workforce . Are generally family members. Is nearly one-third male .
- 6. Concerns of TheSandwich Generation Decline in financial markets Increase in cost of care Outliving their finances Lifespan: late 80’s and 90’s
- 7. The Normal AgingProcess Vision • Hearing • Reaction time • Metabolism • Taste buds • Reflexes • Memory Cardio-Vascular • Diabetes • Parkinson’s • Dementia • Alzheimer’s • Cancer Falls and bone fractures At age 70, onset of… At age 65, risk of… Loss or decrease in …
- 8. With doctors HomeCare Other geriatric professionals Illnesses or hospitalization Other emergencies Financial Assistance Hands on care Transportation Banking Household Daily living… Coordinating & Managing… What does this mean in the terms of care giving?
- 9. HOW DOES THISAFFECT YOUR CLIENTS’ EMPLOYEES?
- 10. Meet Bob….. Bob,the accountant, lives in New York and lands his ideal job with one of your clients. Bob’s mother – Beatrice - is 82. Beatrice lives in Florida. Bob is an only child.
- 11. Scenario #1 – Beatrice is self-sufficient Beatrice drives to her Mahjong game every day. One day, Beatrice gets into a car accident. Beatrice is hospitalized in critical care. Identify Geriatric Care Management companies • Crisis Intervention • Advocacy/Retention What does Bob do now? Services EAP can offer
- 12. Scenario #2 – Beatrice has serious health issues Beatrice has been in the hospital for the past four months. Prior to that, she was in and out of the hospital with various illnesses. Bob flied to Florida to see Mom. Identify Surrogate Family Member services Provide assessment of medical situation Oversee proper care Provide necessary communication Advocacy/Retention What does Bob do now? Services EAP can offer
- 13. Scenario #3 – Beatrice lives on her own, but is beginning to make poor decisions. Beatrice is beginning to be forgetful, has more medical issues, and is no longer as self-sufficient. Identify Geriatric Care Management companies Meet with Beatrice and identify issues Communicate with family Become Surrogate Family Member Address issues on families behalf Refer to Eldercare Professional Advocacy/Retention What does Bob do now? Services EAP can offer
- 14. How Do TheIssues Facing The Sandwich Generation Affect Your Clients? The American worker’s juggling of work, home, family and eldercare is adversely affecting their health, professional life and hammering small and big business’ profitability.
- 15. The annual costof employees with elder care responsibilities to U.S. business according to MetLife Mature Market Institute are: $33.6B Absenteeism due to caring responsibilities Routine distractions & other loss of productivity costs Hiring and training new staff Dealing with crisis during work day $7B $16.3B $6.5B $3.8B
- 16. Implications of theSandwich Generation on EAPs: Scalable to meet employer objectives Immediate need for E ldercare A ssistance P rograms Value added benefit
- 17. Examples of ServicesEAP can Provide Referral list of network providers Home Health Care companies Geriatric Care Companies Geriatric Care Managers Local Agencies Other Specific Organizations
- 18. Benefit to employeeswith access to Eldercare Assistance Programs: Employee is empowered to speak with experienced professionals who can: Assess the parent’s situation Handle crisis locally Get situation under control Facilitate communications Provide solutions Save on Stress, Time and Resources
- 19. “ Rules ofThumb” for selecting an Elder Care Professional License & Certifications Experience and credentials of staff with regard to geriatrics Availability of services especially for crisis intervention Number of years in business and involvement in community Network of related professionals Fees and knowledge of Long Term Care Insurance policies Services should include assessment, care plan and monitoring References from clients and colleagues
- 20. Summary Population isaging faster than ever Next 10-15 years numbers soar as Baby Boomers grow old Resources are decreasing Families are providing more care for their loved ones than ever before Elder Care is significant added stress to employees Cost of lost productivity due to elder care is rising dramatically Role of EAP to provide resources to employer and employee
- 21. “ THE ONLYDUMB QUESTION …. … . IS THE QUESTION NOT ASKED”
Editor's Notes
- #12 Lehman Brothers
- #13 Children’s Hospital Boston, CFO of hospital, knew he had an EAP program.
- #16 So in the CA Commercial Council, we want to make sure we are aligned with the CBC. But given the limited resources we have available to us, we are looking towards some of the key principles of the Cisco 3.0 strategy to set our services approach. how do we create a unique Cisco experience and build a recipe, and scale it to the millions of customers and tens of thousands of partners is very important We need to find ways to understand both what our commercial customers want from a services perspective and how they want service delivered to meet their business needs. We know that they tend to look to their partners first when it comes to service so any service model needs to incorporate our partners in ways we may not have considered in the past. To do these things, we need to move away from people – driven sales and delivery models and develop simple, scalable approaches to delivering services further into the commercial market
- #18 One contract covers the entire network of Cisco devices, and the cost simply depends on the type and complexity of devices, which is calculated automatically using the pricing tool. The pricing model is easy for customers to understand, easy to quote, and there is no price increase for small add-ons. New devices are automatically covered under the contract, and there’s no need to calculate for rebates and discounts.
- #19 One contract covers the entire network of Cisco devices, and the cost simply depends on the type and complexity of devices, which is calculated automatically using the pricing tool. The pricing model is easy for customers to understand, easy to quote, and there is no price increase for small add-ons. New devices are automatically covered under the contract, and there’s no need to calculate for rebates and discounts.
- #20 One contract covers the entire network of Cisco devices, and the cost simply depends on the type and complexity of devices, which is calculated automatically using the pricing tool. The pricing model is easy for customers to understand, easy to quote, and there is no price increase for small add-ons. New devices are automatically covered under the contract, and there’s no need to calculate for rebates and discounts.
- #22 Framed pictures in a row in perspective (Intermediate) To reproduce the picture effects on this slide, do the following: On the Home tab, in the Slides group, click Layout and then click Blank . On the Insert tab, in the Illustrations group, click Picture . In the Insert Picture dialog box, select a picture and then click Insert . Under Picture Tools , on the Format tab, in the bottom right corner of the Size group, click the Size and Position dialog box launcher. In the Size and Position dialog box, on the Size tab, resize or crop the picture as needed so that under Size and rotate , the Height box is set to 2” and the Width box is set to 2.67” . Resize the picture under Size and rotate by entering values into the Height and Width boxes. Crop the picture under Crop from by entering values into the Left , Right , Top , and Bottom boxes. Under Picture Tools , on the Format tab, in the Picture Styles group, click Reflected Beveled, Black . Select the picture. On the Home tab, in the Clipboard group, click the arrow under Paste , and then click Duplicate . Right-click the duplicate picture, and then click Change Picture . In the Insert Picture dialog box, select a picture and click Insert . If the inserted picture is a different height and width, adjust the width and height. Under Picture Tools , on the Format tab, in the bottom right corner of the Size group, click the Size and Position dialog box launcher. In the Size and Position dialog box, on the Size tab, resize or crop the picture as needed so that under Size and rotate , the Height box is set to 2” and the Width box is set to 2.67” . Resize the picture under Size and rotate by entering values into the Height and Width boxes. Crop the picture under Crop from by entering values into the Left , Right , Top , and Bottom boxes. Repeat the process in steps 6-8 to create another duplicate picture, for a total of three pictures. Drag the pictures to form a row across the slide. Press and hold SHIFT and select all three pictures. On the Home tab, in the Drawing group, click Arrange , and then do the following: Point to Align , and then click Align to Slide . Point to Align , and then click Align Middle . Point to Align , and then click Distribute Horizontally . Click Group . On the Home tab, in the Drawing group, click Shape Effects , point to 3-D Rotation , and then under Perspective click Perspective Contrasting Left (second row, fourth option from the left). Drag the group to position it above the middle of the slide and also position it slightly to the left. To reproduce the background effects on this slide, do the following: Right-click the slide background area, and then click Format Background . In the Format Background dialog box, click Fill in the left pane, select Gradient fill in the Fill pane, and then do the following: In the Type list, select Linear . Click the button next to Direction , and then click Linear Down (first row, second option from the left). In the Angle text box, enter 90⁰ . Under Gradient stops , click Add or Remove until two stops appear in the drop-down list. Also under Gradient stops , customize the gradient stops that you added as follows: Select Stop 1 from the list, and then do the following: In the Stop position box, enter 50% . Click the button next to Color , and then under Theme Colors click Black, Text 1, Lighter 5% (sixth row, second option from the left). Select Stop 2 from the list, and then do the following: In the Stop position box, enter 100% . Click the button next to Color , and then under Theme Colors click Dark Blue, Text 2, Lighter 40% (fourth row, fourth option from the left).