1. Jasmine Guffey 6665 Mission Gorge Rd. B-5 San Diego, CA 92120 Ph. 858-602-8429 Email: JasmineGuffey@gmail.com Professional Experience Active Network - San Diego, CA 04/2014 –Present Billing Specialist  Bill Brand advertising and Wingate Web manually creating each invoice in Oracle.  Creation of invoices in Oracle via Adbook upload after contract and sales report review.  Manage billing and renewing service contract projects for reoccurring customer contracts.  Processed Service Now tickets for customers; followed through with internal teams to resolution.  Analyze contracts for revenue share payouts and ensured that billing is performed appropriately.  Assist and manage projects for multiple teams as needed with timely completion.  Manage reporting on team performance on Service Now Tickets with average days open/close. Active Network (Kforce) - San Diego, CA 08/2013 - 04/2014 Accounts Receivable Representative  Collected on a 4.7 million dollar portfolio including Gartner and Hewlett Packard on EBS.  Processed credit cards and payments are applied to account properly.  Created Service Now Tickets as necessary and followed up to resolve issues.  Handled incoming emails and phone calls in a timely manner.  Worked with Billing and Account Managers to resolve customer disputes. AMN Healthcare - San Diego, CA 05/2013 - 08/2013 Time card Specialist  Processed up to 250 time cards in a day with accuracy in Cardiff.  Ensured time cards were entered in Coveo and PeopleSoft correctly.  Created Tasks with AMIE with other departments to solve problems.  Handled incoming emails and phone calls in a timely manner through Outlook. Intuit ( Kforce) – San Diego, CA 02/2012 – 11/2012 Accounting Specialist  Created and implemented a collection system with the collection department so that customers would not be billed twice on their credit card.  Handled incoming credit card funds with Payment Tool.  Assisted with projects as needed in Siebel.  Reconciled accounts in Oracle 10.1.  Write-off of small balance accounts.  Review and refund customers after account analysis. Impact Components, Inc. - San Diego, CA 05/ 2008 - 01/2012 Accounts Receivable Specialist  Assisted customers with reconciling accounts and data collection.  Reconciled multiple bank accounts monthly.  Performed International collections and account management.

2.  Managed cash postings, monthly journal entries and wires into Navision.  Set-up wires for International suppliers.  Accounts Payables role when company downsized.  Reconciled credit card statements, UPS and FedEx accounts. Nautical Enterprises, Inc. - San Diego, CA 12/2007- 05/2008 Accounting Clerk  Created a system of billing time cards as well following through with technicians for incomplete entries.  Warranty claims management, worked with technicians and insurance companies, ensuring collection of enough information to apply for a claim.  Invoiced for all warranty accounts and resolved outstanding accounts.  Handled incoming calls and filing.  Managed time card data entry into ADP Lightspeed and Excel ABABA-QA - El Cajon, CA 12/2006 -2/2007 Accounts Receivable Clerk  Sent shipping confirmation for all orders.  Reconciled cash and invoiced net-30 accounts.  Worked with Sales team for any disputes.  Handled incoming calls and address questions, troubleshooting problems with customers. Education Western Governors University Bachelor of Science, Accounting In Progress Miramar College Associates in Business Administration with High Honors San Diego, CA 2010 Technical Skills Oracle EBS, Microsoft Office (Excel), Adbook, Service Now, Salesforce, Quickbase, Cardiff, Coveo, PeopleSoft, AMIE, Payment Tool, Siebel, Oracle 10.1, Navision, Lightspeed, Outlook