1. Manoj Bisht
Mobile: 9823607030 - E-mail: mrbisht@rediffmail.com
Honeywell Automation Pvt Ltd – Business Support Specialist
 Process expert for Purchase Requisition
activity
 Creating Purchase Requisition Internal,
Catalog, Free Text, Subcontract
 PO- Amendment & Cancellation
 Time Sheets
 FX Administration (Honeywell Build
Solutions Management System)
 Software - SAP,QMT, Smart Q, Siebel,
MS-Office
 Green Belt Certified June-2016
A highly motivated professional with a verifiable record of
accomplishment spanning eight years. Highly creative, recognized as
a results-oriented and solution-focused individual.
Business Support Specialist – Aug 12 – Till Date…
Project : Honeywell Building Solutions (HBS)
Environment : SAP Version 7.1
Description : The objective is to provide business support to
Specialized Admin in US on SAP tasks,this leads to the further
support to the field technicians that are providing services to the
Honeywell clients in US.
Key Responsibilities:
 Create purchase requisitions for parts where required from 1st
party and 3rd party parts/subcontract labor in line with the
sourcing policy
 Requisition creation, amendment and PO Cancellation.
 Creates internal, free text, subcontract, catalog, service
requisitions.
 Adding Parts to the Existing PO.
 Goods receipt on proof of delivery or where services have been
received
 Need to solve the invoice dispute which comes from the vendor
and provide resolution to them.
 Reviews planned orders, creates requisitions for purchased
items and Manages approvals process
 Book additions, deductions, escalations and terminations in
relation to service contracts in line
 Tracks order acknowledgement, tracks orders and confirms
system lead times, delivery dates and costs.
 Interacting with buyer, Field services leader for PO related
issues, delivery status.
 Hands on experience on SAP,Citrix, Siebel, MS Office &
Outlook.
 Successfully Completed Green Belt Certification on 22nd
June
2016.
Employment Summary
Honeywell Automation Pvt Ltd
Since August ‘2012
Business Support Specialist
WNS Global Services Pvt Ltd
February‘2005 – July ‘2012
Sr. Associates – Operations
ICICI Bank Ltd. A’Bad
September ‘2002 – June ‘2004
MIS, Opening Bank A/c & Sales
Education
Masters of Commerce – 2005
Bachelor of Commerce – 2001
H.S.C Aurangabad – 1998
S.S.C Aurangabad – 1996
Technical
Diploma in Software Management
(DISM) from Aptech
Personal Vitae
DOB: 12th
March 1979
Language : Eng., Hindi & Marathi
Passport No : K4718706
Valid up to : July’ 2022
Visa Type : R B1/B2 (US Visa)
Valid up to : July’ 2021
Nationality : Indian

2. Manoj Bisht
Mobile: 9823607030 - E-mail: mrbisht@rediffmail.com
Previous Work Experience
WNS Marsh (US) – Life Process 25th
Apr 2011 – 30th
July 2012
Senior Associate – Operations (Marsh US - Life Process)
Overseas Projects:
 In April 2011 went to USA for 8 week for Transition process From WNS for MARSH Process.
 Was part of the successfulTransition of Marsh US Consumer Business (Life Ins) Urbandale, West
Des Moines for WNS Global Service.
 While transition was exposed to get knowledge of Transition Phase:Training, Process maps,
flowcharts, Data Processing Manuals.
Key Responsibilities:
 Worked as SME for the Epsilon Process.
 Work allocation within the team.
 Providing floor support and escalation of urgent issues
 Daily monitoring of transaction.
 Brainstorming sessions to improve the efficiency and quality of the process.
 Identifying process improvement areas and working on those improvement areas.
 Handling complaint & Turnaround time analysis for the process.
 Maintaining the Update Tracker on process update
WNS AVIVA (UK) – Healthcare Process (PMI) Feb’ 2005 – April’ 2011
Sr. CSA – Operations (PMIUK Healthcare Process)
Key Responsibilities:
 Enroll Policies for AVIVA insurance (UK Customers)
 Make mid-term changes to the existing policies as requested by the policy holder.
 Quality audit of my colleagues to detect error if any and rectify them.
 Collate data for various reports and make the reports as requested by business owners.
 Make calls to clients to obtain any information required.
 Allocation of work, Pending Audit and Giving feedback to the team members
 Maintaining TAT, Inventory & MCA.
 Reporting audit report weekly & monthly to Manager.
ICICI Bank Ltd September’02 – June’04
Organisation : ICICI BANK LTD. AURANGABAD
Tenure : 20 Sept 2002 to 25th June 2004.
Designation : Trainee, Sales Executive
Profile : Back Office, MIS, Data Entry & Sales.
Responsibilities:
Joined on 20th
Sep. 2002, initially was responsible for data entry, regular updates of records and MIS
generation. I was also involved in coordination with operations for new account opening & Customer
quires handling. Later in the month of September 2003 moved into sales department. I was mainly
sourcing savings account from Household and Industrial segment. I have got hands on experience of other
liability product sell as well.