2. 127.9 million people
Economy worth $5.474 trillion (£3.414 trillion)
Ranked #27 for Best Countries for Business
China is Japan’s top trading partner
3. Rank Company Global 500 Revenues
Rank ($ millions)
1 Toyota Motor 5 204,106
Japan Post 6 202,196
2 Holdings
3 Nippon 31 109,656
Telegraph &
Telephone
4 Hitachi 47 96,593
5 Honda Motor 51 92,400
4. Who’s First?
Business Cards (Bi-lingual)
Types of Bows
Men Bows vs. Women Bows
6. Similar to American Business World?
Face-to-Face vs. Other Forms of Communication
7. Conformity and Harmony
The Role of Small Talk
The Interpreter
Common Japanese Negotiation Tactics
Sealing the Deal
8. Dress Etiquette:
Business attire is conservative Dining Etiquette:
Men -dark-colored, conservative business suits
Women-conservative
On the rare occasion you are invited to a
Japanese house:
Gift Giving Etiquette: Remove your shoes before entering and put on
the slippers left at the doorway
Gift-giving is highly ritualistic and meaningful
Leave your shoes pointing away from the
Ceremony of presenting the gift and the way it is doorway you are about to walk through
wrapped is as important--sometimes more
important--than the gift itself
Arrive on time or no more than 5 minutes late if
invited for dinner
Good quality chocolates or small cakes are good
ideas Unless you have been told the event is
casual, dress as if you were going into the office
Do not give lilies, camellias, lotus blossoms or
white flowers as they are associated with funerals If you must go to the toilet, put on the toilet
Do not give potted plants as they encourage slippers and remove them when you are
finished
sickness, although a bonsai tree is always
acceptable
Give items in odd numbers, but not 9
Pastel colors are the best choices for wrapping
paper
Gifts are not opened when received
9. DO use apologies where the intention is DON’T use large hand gestures, unusual facial
serious and express gratitude frequently expressions or dramatic movements. The Japanese
do not talk with their hands.
DO avoid confrontation or showing
negative emotions during business DO be calm and cordial. Japanese are more
negations. Express opinions openly but
concerned with maintaining harmony than they are
evade direct or aggressive refusals.
with achieving higher profits.
DO greet your counterparts with the
proper respect and politeness. DON’T overemphasize money. Financial details
should be left for a later time. The relationship
DON’T give excessive praise or comes first, money second.
encouragement to a single Japanese
colleague in front of others. DON’T disagree in front of a Japanese business team
during negotiations. Disagreement with leadership
DON’T address your Japanese counterpart
is seen as a weakness.
by their first name unless invited to do so.
Use the titles ‘Mr’ or ‘Mrs’ or add ‘san’ to
their family name; for example, Mr DO keep a sense of humor! Expect delays and a
Hiroshima will be “Hiroshima san” long process of negotiations.