James Soper is an experienced Learning Consultant seeking new opportunities. He has a passion for helping people improve and has developed numerous successful training interventions. Some of his key achievements include reducing a customer service process time from 265 to 12 days, influencing business partners to accept behavioral e-learning, and developing 'in the moment' training solutions. He has worked in roles developing management reports, identifying ways to improve processes, and delivering training. Soper keeps up to date with learning theory and techniques and solves problems creatively.