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COMMENTARY




           The Role of Physicians in Controlling
           Medical Care Costs and Reducing Waste
           Robert H. Brook, MD, ScD                                             produces a year of good life and costs more than $150 000
                                                                                is wasteful. Physicians prefer the medical definition. But it



           T
                     HE LOOMING US BUDGET CRISIS FIGURES PROMI -                is not known how much clinical waste is in the system.
                     nently in daily news. The amount of money spent               For example, consider the best performing hospitals or
                     on medical care is increasing faster than the gross        health systems in the United States, defined by some mea-
                     domestic product (GDP), and the federal deficit is         sure of quality or efficiency. Based on either metric, how
           increasing. Budget experts believe that the deficit cannot be        much waste is there in those hospitals or health systems?
           reduced unless medical spending can be controlled. What              To answer this question, a tool is needed to measure clini-
           role will physicians play in controlling health care cost            cal waste. A comprehensive tool to measure waste across
           growth? Are physicians even willing to play a role?                  all clinical services does not exist today, but there are many
              Realistically, physicians face 3 scenarios in controlling         tools that focus on certain aspects of care. After a more com-
           health care costs. In the first scenario, physicians do noth-        plete tool is developed, patients treated in the best perform-
           ing. Cost increases continue unabated and the proportion             ing hospitals or health systems could be sampled after strati-
           of GDP spent on health care continues to increase. But sooner        fying them based on the total amount of money they spent
           or later, with or without the help of physicians, the cost cri-      on health care anywhere in a given year. After the sample is
           sis will have to be confronted. In a crisis mode, the solu-          selected, each patient’s medical record could be reviewed
           tion to the spending problem may not be what physicians,             and each service received assigned to 1 of the 4 categories
           or their patients, want.                                             (inappropriate, equivocal, appropriate, or necessary).
              In the second scenario, health care is rationed. When the            It would not be very expensive to conduct this review of
           “R” word is mentioned, all rational discussion ceases, but           records for a reasonable sample of patients. The result would
           the inexorable production of devices, drugs, and proce-              be a rough estimate of the potential waste in the system—
           dures that generates both health benefits and higher costs           that is, the proportion of services that were in the inappro-
           may eventually force the rationing decision.1 There are mul-         priate or equivocal categories. If circumstances demanded,
           tiple ways of implementing rationing, but most individuals           the definition of waste could be expanded to any service that
           would like to prevent it.                                            was not in the necessary category.
              In the third scenario, physicians take the lead in identi-           Once the proportion of care in each category is deter-
           fying and eliminating waste in US health care. Physicians            mined, what portion of health care costs is associated with
           could define waste by assigning all services to 1 of 4 types         each category could be determined. In doing this, how elimi-
           of care—inappropriate, equivocal, appropriate, or neces-             nating wasteful services affects short-term costs, long-term
           sary. With inappropriate care, the potential health benefit          costs, fixed costs, average costs, and marginal costs could
           to the patient is less than the potential harm caused by the         be assessed. In addition, if wasteful services are eliminated,
           procedure, device, or drug. With equivocal care, potential           necessary services that the patient did not receive might need
           harm and benefit are about equal. With appropriate care,             to be added (eg, angioplasty is eliminated for a patient with
           potential benefit to the patient exceeds potential harm. Nec-        stable angina but additional medical therapy is required).
           essary care is appropriate, represents the only viable op-           The cost of these additional necessary services would need
           tion, and produces a large health benefit.                           to be deducted from the previous estimate of savings.
              An economist would define waste differently. Waste to                This process would generate an estimate of the propor-
           an economist is an expenditure that does not produce com-            tion of care in top-performing hospitals or health systems
           mensurate value. Many economists believe that the value              that is wasteful and the amount of money that could be saved
           of a human life is at least $3 million, if not twice that.2 There-   if clinical methods were improved. If the work is per-
           fore, care that provides 1 good year of quality life and costs
           less than $50 000 to $100 000 is not wasteful,2 but care that        Author Affiliation: RAND Corporation and David Geffen University of California
                                                                                Los Angeles School of Medicine, Santa Monica.
                                                                                Corresponding Author: Robert H. Brook, MD, ScD, RAND Corporation and Da-
           See also p 648.                                                      vid Geffen University of California Los Angeles School of Medicine, 1776 Main
                                                                                St, Santa Monica, CA 90401 (brook@rand.org).

           650   JAMA, August 10, 2011—Vol 306, No. 6                                      ©2011 American Medical Association. All rights reserved.




Downloaded From: http://jama.jamanetwork.com/ on 06/13/2012
COMMENTARY


           formed correctly, it might even be possible to assign ranges         In this Commentary, waste has been defined as the use
           and confidence intervals to the estimates.                        of clinical services that cannot be classified as necessary or
              Some individuals may be more comfortable sampling care         necessary and appropriate, but there are other definitions
           in average hospitals and health care systems. Whatever the        of waste. For example, a service could be defined as waste-
           sample, if the proportion of care estimated to be wasteful        ful if it is performed by someone with a high salary, when
           comprises only a small percentage of total costs, then elimi-     it could be performed with the same outcome by someone
           nating waste is not a promising policy option for cost con-       who is paid less. Similarly, it is wasteful for a physician to
           tainment.                                                         perform a service that a computer could perform at a lower
              Delivery of health care in the United States is entering       cost with equivalent outcomes, or for a necessary service
           troubled waters. There are proposals being considered to          to be delivered inefficiently. Such considerations have been
           roll back government-sponsored health insurance3 and pro-         excluded not because they are unimportant, but because the
           posals to limit the benefits individuals have under health        first step must be to reach agreement on which clinical ser-
           insurance.4 It is unclear whether any of these proposals would    vices, under what circumstances, currently being provided
           have political traction if the US government did not have         are wasteful and could be eliminated, with resulting cost-
           an enormous budget deficit, driven by uncontrolled Med-           savings. The upstream implications of reaching consensus
           icaid and Medicare expenditures. The next political win-          are extraordinary.
           dow regarding the future of the US health care system is likely      Because the budget crisis is really a crisis, it behooves phy-
           to open right after the next presidential election. Before dra-   sicians to answer the waste question as rapidly as possible.
           conian measures are enacted, the waste question needs a sci-      Without an answer, there is no hope that an appropriate
           entific answer that physicians agree is valid and reliable.       policy process for reining in health care costs will be iden-
              Physicians should not be taken by surprise. If physicians      tified. Physicians need to speak with one voice. Is there suf-
           can help reduce the budget deficit by eliminating waste in        ficient clinical waste to help address the federal budget defi-
           the health care system, the profession must agree on what         cit? If the answer is yes, physicians must be prepared to act
           proportion of care is wasteful. Better would be to identify       quickly. If the answer is no, physicians must ensure that so-
           strategies for eliminating waste within a very few years. Such    ciety understands the value of increasing health care ex-
           strategies must include teaching all physicians how to rec-       penditures more quickly than GDP growth, so that society
           ognize and eliminate clinical waste. Board certification ex-      can decide how much, if any, rationing will be necessary.
           aminations and tests in medical school could require phy-         Conflict of Interest Disclosures: The author has completed and submitted the ICMJE
                                                                             Form for Disclosure of Potential Conflicts of Interest and none were reported.
           sicians to separate waste from necessary care and demonstrate
           that they use such knowledge in day-to-day practice. Board-       REFERENCES
           certified physicians could represent only those physicians
                                                                             1. Aaron HJ, Schwartz WB. The Painful Prescription: Rationing Hospital Care.
           who not only provide high-quality care, but do so with mini-      Washington, DC: The Brookings Institution; 1984.
           mal amounts of waste. Hospitals viewed as the country’s best      2. Cutler DM. Your Money or Your Life: Strong Medicine for America’s Health-
                                                                             care system. New York, NY: Oxford University Press; 2004.
           could be those hospitals that reduce clinical waste to a mini-    3. US Congressman Paul Ryan. Issues: health care. http://www.roadmap.republicans
           mum. Without agreement within the medical profession              .budget.house.gov/Issues/Issue/?IssueID=8516. Accessed July 11, 2011.
                                                                             4. The New York Times. Arizona cuts financing for transplant patients. http://www
           about the magnitude of clinical waste, physicians cannot hope     .nytimes.com/2010/12/03/us/03transplant.html?_r=1&adxnnl=1&hpw=&adxnnlx
           to have a strong influence in the health care cost debate.        =1308060528-LxRlgUvK+q8/7ImNDyMy1g. Accessed June 14, 2011.




           ©2011 American Medical Association. All rights reserved.                                          JAMA, August 10, 2011—Vol 306, No. 6 651




Downloaded From: http://jama.jamanetwork.com/ on 06/13/2012

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Jama the role of physicians in controlling medical care costs and reducing waste 2011 copia

  • 1. COMMENTARY The Role of Physicians in Controlling Medical Care Costs and Reducing Waste Robert H. Brook, MD, ScD produces a year of good life and costs more than $150 000 is wasteful. Physicians prefer the medical definition. But it T HE LOOMING US BUDGET CRISIS FIGURES PROMI - is not known how much clinical waste is in the system. nently in daily news. The amount of money spent For example, consider the best performing hospitals or on medical care is increasing faster than the gross health systems in the United States, defined by some mea- domestic product (GDP), and the federal deficit is sure of quality or efficiency. Based on either metric, how increasing. Budget experts believe that the deficit cannot be much waste is there in those hospitals or health systems? reduced unless medical spending can be controlled. What To answer this question, a tool is needed to measure clini- role will physicians play in controlling health care cost cal waste. A comprehensive tool to measure waste across growth? Are physicians even willing to play a role? all clinical services does not exist today, but there are many Realistically, physicians face 3 scenarios in controlling tools that focus on certain aspects of care. After a more com- health care costs. In the first scenario, physicians do noth- plete tool is developed, patients treated in the best perform- ing. Cost increases continue unabated and the proportion ing hospitals or health systems could be sampled after strati- of GDP spent on health care continues to increase. But sooner fying them based on the total amount of money they spent or later, with or without the help of physicians, the cost cri- on health care anywhere in a given year. After the sample is sis will have to be confronted. In a crisis mode, the solu- selected, each patient’s medical record could be reviewed tion to the spending problem may not be what physicians, and each service received assigned to 1 of the 4 categories or their patients, want. (inappropriate, equivocal, appropriate, or necessary). In the second scenario, health care is rationed. When the It would not be very expensive to conduct this review of “R” word is mentioned, all rational discussion ceases, but records for a reasonable sample of patients. The result would the inexorable production of devices, drugs, and proce- be a rough estimate of the potential waste in the system— dures that generates both health benefits and higher costs that is, the proportion of services that were in the inappro- may eventually force the rationing decision.1 There are mul- priate or equivocal categories. If circumstances demanded, tiple ways of implementing rationing, but most individuals the definition of waste could be expanded to any service that would like to prevent it. was not in the necessary category. In the third scenario, physicians take the lead in identi- Once the proportion of care in each category is deter- fying and eliminating waste in US health care. Physicians mined, what portion of health care costs is associated with could define waste by assigning all services to 1 of 4 types each category could be determined. In doing this, how elimi- of care—inappropriate, equivocal, appropriate, or neces- nating wasteful services affects short-term costs, long-term sary. With inappropriate care, the potential health benefit costs, fixed costs, average costs, and marginal costs could to the patient is less than the potential harm caused by the be assessed. In addition, if wasteful services are eliminated, procedure, device, or drug. With equivocal care, potential necessary services that the patient did not receive might need harm and benefit are about equal. With appropriate care, to be added (eg, angioplasty is eliminated for a patient with potential benefit to the patient exceeds potential harm. Nec- stable angina but additional medical therapy is required). essary care is appropriate, represents the only viable op- The cost of these additional necessary services would need tion, and produces a large health benefit. to be deducted from the previous estimate of savings. An economist would define waste differently. Waste to This process would generate an estimate of the propor- an economist is an expenditure that does not produce com- tion of care in top-performing hospitals or health systems mensurate value. Many economists believe that the value that is wasteful and the amount of money that could be saved of a human life is at least $3 million, if not twice that.2 There- if clinical methods were improved. If the work is per- fore, care that provides 1 good year of quality life and costs less than $50 000 to $100 000 is not wasteful,2 but care that Author Affiliation: RAND Corporation and David Geffen University of California Los Angeles School of Medicine, Santa Monica. Corresponding Author: Robert H. Brook, MD, ScD, RAND Corporation and Da- See also p 648. vid Geffen University of California Los Angeles School of Medicine, 1776 Main St, Santa Monica, CA 90401 (brook@rand.org). 650 JAMA, August 10, 2011—Vol 306, No. 6 ©2011 American Medical Association. All rights reserved. Downloaded From: http://jama.jamanetwork.com/ on 06/13/2012
  • 2. COMMENTARY formed correctly, it might even be possible to assign ranges In this Commentary, waste has been defined as the use and confidence intervals to the estimates. of clinical services that cannot be classified as necessary or Some individuals may be more comfortable sampling care necessary and appropriate, but there are other definitions in average hospitals and health care systems. Whatever the of waste. For example, a service could be defined as waste- sample, if the proportion of care estimated to be wasteful ful if it is performed by someone with a high salary, when comprises only a small percentage of total costs, then elimi- it could be performed with the same outcome by someone nating waste is not a promising policy option for cost con- who is paid less. Similarly, it is wasteful for a physician to tainment. perform a service that a computer could perform at a lower Delivery of health care in the United States is entering cost with equivalent outcomes, or for a necessary service troubled waters. There are proposals being considered to to be delivered inefficiently. Such considerations have been roll back government-sponsored health insurance3 and pro- excluded not because they are unimportant, but because the posals to limit the benefits individuals have under health first step must be to reach agreement on which clinical ser- insurance.4 It is unclear whether any of these proposals would vices, under what circumstances, currently being provided have political traction if the US government did not have are wasteful and could be eliminated, with resulting cost- an enormous budget deficit, driven by uncontrolled Med- savings. The upstream implications of reaching consensus icaid and Medicare expenditures. The next political win- are extraordinary. dow regarding the future of the US health care system is likely Because the budget crisis is really a crisis, it behooves phy- to open right after the next presidential election. Before dra- sicians to answer the waste question as rapidly as possible. conian measures are enacted, the waste question needs a sci- Without an answer, there is no hope that an appropriate entific answer that physicians agree is valid and reliable. policy process for reining in health care costs will be iden- Physicians should not be taken by surprise. If physicians tified. Physicians need to speak with one voice. Is there suf- can help reduce the budget deficit by eliminating waste in ficient clinical waste to help address the federal budget defi- the health care system, the profession must agree on what cit? If the answer is yes, physicians must be prepared to act proportion of care is wasteful. Better would be to identify quickly. If the answer is no, physicians must ensure that so- strategies for eliminating waste within a very few years. Such ciety understands the value of increasing health care ex- strategies must include teaching all physicians how to rec- penditures more quickly than GDP growth, so that society ognize and eliminate clinical waste. Board certification ex- can decide how much, if any, rationing will be necessary. aminations and tests in medical school could require phy- Conflict of Interest Disclosures: The author has completed and submitted the ICMJE Form for Disclosure of Potential Conflicts of Interest and none were reported. sicians to separate waste from necessary care and demonstrate that they use such knowledge in day-to-day practice. Board- REFERENCES certified physicians could represent only those physicians 1. Aaron HJ, Schwartz WB. The Painful Prescription: Rationing Hospital Care. who not only provide high-quality care, but do so with mini- Washington, DC: The Brookings Institution; 1984. mal amounts of waste. Hospitals viewed as the country’s best 2. Cutler DM. Your Money or Your Life: Strong Medicine for America’s Health- care system. New York, NY: Oxford University Press; 2004. could be those hospitals that reduce clinical waste to a mini- 3. US Congressman Paul Ryan. Issues: health care. http://www.roadmap.republicans mum. Without agreement within the medical profession .budget.house.gov/Issues/Issue/?IssueID=8516. Accessed July 11, 2011. 4. The New York Times. Arizona cuts financing for transplant patients. http://www about the magnitude of clinical waste, physicians cannot hope .nytimes.com/2010/12/03/us/03transplant.html?_r=1&adxnnl=1&hpw=&adxnnlx to have a strong influence in the health care cost debate. =1308060528-LxRlgUvK+q8/7ImNDyMy1g. Accessed June 14, 2011. ©2011 American Medical Association. All rights reserved. JAMA, August 10, 2011—Vol 306, No. 6 651 Downloaded From: http://jama.jamanetwork.com/ on 06/13/2012