The document discusses different methodologies for user research: 1) Intensive interviews to understand user needs, behaviors, and opinions. 2) Card picking to understand user preferences and priorities. 3) Experience sampling with real-time analysis to understand user experiences in context. 4) Contextual inquiry to understand user workflows and problems in their actual work environment. 5) Hierarchical task analysis and persona development to synthesize insights into user profiles.

1. [HIB2010] SWork PJ Week 4
CURATORS: METHODOLOGY 1.5 ?
team. MJS

2. Intro
" "
-
-
2010-05-18 HIB - Smart Work 2

3. 1) Intensive interview
What
, ,
How
1.
2.
3.
4. Self-evaluation
-
5. Findings
( / / )
-
- Raw data
Output
“ ”
“ , …”
"80 . .
."
" , .”
“ ”
Persona, ,
2010-05-18 HIB - Smart Work 3

4. 2) Card Picking
What
, ,
(Card Sorting )
How Output
1.
- 30~100
2. picking
- /
3.
- ,
2010-05-18 HIB - Smart Work 4

5. 3) ESM+RTA
What
Experience Sampling Method RTA
,
,
Output
How
2010/5/25 sample img A B
1. , 9:15 XXXXXXX XXXXXXX
XXXXX XXXXX
2. 15:30 XXXXXXX XXXXXXX
3. 2 ( 3 ) XXXXXX XXXXXX
- or
4. Finding
17:00 XXXXXXX XXXXxXX
XXXXXX XXXXXX
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6. 4) Contextual Inquiry
What
User context
workflow
Output
“ ”
How
?? ???
1. ?
2.
3.
4.
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7. 5) HTA & Persona
What
(persona) ( )
insight ,
worker
Output
How
1.
2. Worker
- ?
- ?
-
?
- ?
- ?
2010-05-18 HIB - Smart Work 7