โ€ข ์„œ์šธ๋Œ€ํ•™๊ต UX๋žฉ์€ ๋งค๋…„ ์ƒ๋ฐ˜๊ธฐ์™€ ํ•˜๋ฐ˜๊ธฐ์— ๋“ฑ์žฅํ•œ โ€˜์ƒˆ๋กœ์šด UXโ€™๋ฅผ ๋ชจ์•„๋ณด๋Š” ์ž‘์—…์„ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Œ
โ€ข ๋‘๋ฒˆ์งธ๋กœ ์ •๋ฆฌํ•œ ํŠธ๋žœ๋“œ ๋ณด๊ณ ์„œ๋Š”, 2015 S/S UX Collection Pin Board ์ž๋ฃŒ๋ฅผ ํ† ๋Œ€๋กœ ์ฃผ์š” theme๋“ค์„ ์ •๋ฆฌํ•˜๊ณ  ์žˆ์Œ
โ€ข ์‚ฌ๋ก€๋“ค์„ Pinterest์— ํ•€ํ•œ ํ›„, ๋žฉ๋ฏธํŒ…์—์„œ ํ•จ๊ป˜ ๊ณต์œ ํ•˜๋ฉฐ ํ† ๋ก ํ•˜๋Š” ํ˜•์‹์œผ๋กœ ์ง„ํ–‰๋˜์—ˆ์Œ
โ€ข1st pinning ์ดํ›„์—๋Š” ์ฃผ์ œ์˜ ๋ฒ”์œ„๋‚˜ ๊ด€์ ์„ ์ขํ˜€ 2nd pinning ์„ ์ง„ํ–‰ํ•˜์˜€์Œ (๋Œ€ํ‘œ์ด๋ฏธ์ง€ + ์ฝ”๋ฉ˜ํŠธ)โ€จ
https://www.pinterest.com/pinner753523/2015-ss-ux-collections_๏ฌrst-trial/โ€จ
https://www.pinterest.com/pinner753523/2015-ss-ux-collections_-second-trial/
Project Overview INTRO
2015 S/S UX Trend Collection
์„œ์šธ๋Œ€ํ•™๊ต ์œตํ•ฉ๊ณผํ•™๊ธฐ์ˆ ๋Œ€ํ•™์› ๋””์ง€ํ„ธ์ •๋ณด์œตํ•ฉ์ „๊ณต UX๋žฉ
์ž‘์„ฑ์ผ 2015. 07. 22
mobility์˜ ์ด์Šˆ๋ฅผ ์ถ”๊ฐ€
์†Œํ”„ํŠธ์›จ์–ด ๊ฒฝํ—˜์— ํ•œ์ •ํ•ด์„œ ๋ดค์—ˆ๋Š”๋ฐ
์™œ ๋ฏธ์‹ culture๋“ฑ์„ ๋„ฃ์—ˆ๋Š”์ง€์— ๋Œ€ํ•ด์„œ ์ •๋‹น์„ฑ์„ ๋ณด๊ฐ•, ํ˜น์€ ๊ด€๋ จ ์„œ๋น„์Šค๋ฅผ ๋„ฃ๊ฑฐ๋‚˜..
Mers์™€ ๋ฏธ์‹ culture๋Š” ์†Œํ”„ํŠธ์›จ์–ด์™€ ์ƒ๊ด€์—†์ง€๋งŒ, ํ•œ๊ตญ ์‚ฌ๋žŒ๋“ค์˜ ๊ฒฝํ—˜์— ์žˆ์–ด์„œ
ํฌ๊ฒŒ ๊ด€๋ จ์ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์—, ๊ทธ๋Ÿฌ๋‚˜ ๋ฏธ์‹ culture๊ด€๋ จ๋œ ์ •๋ณด ์„œ๋น„์Šค๊ฐ€ ์žˆ์—ˆ๋Š”๊ฐ€?
์ œ๋ชฉ์— ๋Œ€ํ•œ ๊ณ ๋ฏผ
Hashtag๋ถ€๋ถ„
์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ์™€, ํ•ด์‹œํƒœ๊ทธ ๊ธ€์“ฐ๊ธฐ๋ฅผ ๋น„๊ต๊ฐ€ ๋„๋“œ๋ผ์ง€๊ฒŒ
(์„ธ๋กœ๋กœ) ]
ํ•ด์„์ด ๋งŽ์€ ๋ฐฉํ–ฅ์œผ๋กœ
Slack์„ ๋ฝ‘์€ ํฌ์ธํŠธ๊ฐ€ ์ฑ„๋„์„ ๋ฌถ์–ด๋‚ธ ๊ฒƒ์— ์žˆ๋Š”๊ฐ€.
personal and public์˜ ๋ถ„๋ฅ˜๋ƒ.
ํ•ด์‹œํƒœ๊ทธ ๋‹จ์œ„์˜ ์บ์ฃผ์–ผํ•œ ๊ทธ๋ฃจํ•‘์— ๋ฐฉ์ ์„ ๋‘˜ ๊ฒƒ์ด๋ƒ
ํ•ฉ์ณค๋‹ค๋Š” ๊ฒƒ ์™ธ์— ์–ด๋–ค ๊ฒฝํ—˜์˜ ๋ณ€ํ™”๋ฅผ ๊ฐ€์ ธ์™”๋Š”๊ฐ€?
ํŠน์ •ํ•œ ๊ทธ๋ฃน์— UX์ ์œผ๋กœ ํŠน๋ณ„ํ•œ ๊ฒƒ์ธ์ง€,
์•„๋‹ˆ๋ฉด ์„œ๋น„์Šค๊ฐ€ ๋‹จ์ˆœํžˆ ์ธ๊ธฐ๊ฐ€ ๋งŽ์€ ๊ฒƒ์ธ์ง€.
๋‹จํ†ก๋ฐฉ๊ณผ ์Šฌ๋ž™์˜ ๊ฒฝํ—˜์„ ์„ ๊ทธ๋ ค์„œ ์ฐจ์ด๋ฅผ ๋ณด์—ฌ์ค˜๋ผ.
CSCW๋ฅผ ํ•˜๋Š” ๊ฒƒ์—๋Š” ๊ณต์ง€, ์—…๋ฌด๋ฐฐ๋ถ„, ์ž๋ฃŒ ๊ตํ™˜ ๋“ฑ์˜ ์—…๋ฌด...
for ๊ณต์ง€: ์‚ฌ๋žŒ ์„ ์ •, ๋ฉ”์‹œ์ง€ ๋‚ ๋ฆฌ๊ณ , ํ™•์ธํ•˜๊ณ 
๋‹จํ†ก๋ฐฉ์€ ํ•˜๋‚˜๋ฅผ ๊ฐœ์„คํ•˜๋Š”๊ฒƒ ์ž์ฒด๊ฐ€ ๋งˆ์Œ์˜ ์ง?
person based -> issue based
๊ฒŒ์‹œํŒ์— ๊ฐ€๊นŒ์šด๋ฐ UI๋‚˜ ์ธํ„ฐ์•ก์…˜์ด ๋ฉ”์‹ ์ €์ฒ˜๋Ÿผ ํ•˜๋Š” ๊ฒƒ.
โ€ข ์„œ์šธ๋Œ€ํ•™๊ต UX๋žฉ์€ ๋งค๋…„ ์ƒ๋ฐ˜๊ธฐ์™€ ํ•˜๋ฐ˜๊ธฐ์— ๋“ฑ์žฅํ•œ โ€˜์ƒˆ๋กœ์šด UXโ€™๋ฅผ ๋ชจ์•„๋ณด๋Š” ์ž‘์—…์„ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Œ
โ€ข ๋‘๋ฒˆ์งธ๋กœ ์ •๋ฆฌํ•œ ํŠธ๋žœ๋“œ ๋ณด๊ณ ์„œ๋Š”, 2015 S/S UX Collection Pin Board ์ž๋ฃŒ๋ฅผ ํ† ๋Œ€๋กœ ์ฃผ์š” theme๋“ค์„ ์ •๋ฆฌํ•˜๊ณ  ์žˆ์Œ
โ€ข ์‚ฌ๋ก€๋“ค์„ Pinterest์— ํ•€ํ•œ ํ›„, ๋žฉ๋ฏธํŒ…์—์„œ ํ•จ๊ป˜ ๊ณต์œ ํ•˜๋ฉฐ ํ† ๋ก ํ•˜๋Š” ํ˜•์‹์œผ๋กœ ์ง„ํ–‰๋˜์—ˆ์Œ
โ€ข1st pinning ์ดํ›„์—๋Š” ์ฃผ์ œ์˜ ๋ฒ”์œ„๋‚˜ ๊ด€์ ์„ ์ขํ˜€ 2nd pinning ์„ ์ง„ํ–‰ํ•˜์˜€์Œ (๋Œ€ํ‘œ์ด๋ฏธ์ง€ + ์ฝ”๋ฉ˜ํŠธ)โ€จ
https://www.pinterest.com/pinner753523/2015-ss-ux-collections_๏ฌrst-trial/โ€จ
https://www.pinterest.com/pinner753523/2015-ss-ux-collections_-second-trial/
Project Overview INTRO
์„ ์ •๊ธฐ์ค€ ์ถ”๊ฐ€
Kakao Taxi CASE 1
์–ด๋– ํ•œ ๋ฐฐ๊ฒฝ์†์—์„œ ๋‚˜์˜จ ๊ฒƒ์ธ๋””. ์šด์†ก์—… + o2o ํ˜•ํƒœ๋กœ ์ดํ•ดํ•ด์•ผํ•˜๋Š” ๊ฒƒ์ธ์ง€..
Kakao Taxi CASE 1
โ€ข ๋„์‹œ์—์„œ ๋ฐœ์ƒํ•˜๋Š” ๊ตํ†ต๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๊ธฐ ์œ„ํ•ด, Future Mobility(3)์— ๋Œ€ํ•œ ๋‹ค์–‘ํ•œ ๊ณ ๋ฏผ์ด ์ด๋ฃจ์–ด์ง€๊ณ  ์žˆ์Œ
โ€ข ๋Œ€์ฒด๋กœ ๋Œ€์ค‘๊ตํ†ต๊ณผ ๊ฐœ์ธ๊ตํ†ต์˜ ์ค‘๊ฐ„ ์„ฑ๊ฒฉ์„ ๋ณด์—ฌ์คŒ (variation of taxi, variation of bus)
โ€ข Uber ์„œ๋น„์Šค๋ฅผ ์‹œ์ž‘์œผ๋กœ ๋ณธ๊ฒฉ์ ์œผ๋กœ ํƒ์‹œ ํ˜์‹ ์ด ์ผ์–ด๋‚จ
โ€ข ๊ตญ๋‚ด์—์„œ๋Š” ์—ฌ๋Ÿฌ ํ”Œ๋ ˆ์ด์–ด์ค‘ ๋ฉ”์‹ ์ € ํ”Œ๋žซํผ(์นด์นด์˜คํ†ก)(1)์ด ์ด๋ฅผ ์‹œ๋„
ํ˜„์ƒ์˜ ๋ฐœ๊ฒฌ
Past
Mobility
Future
Mobility
Service
Fixed
Ownership
of a single
person/
family
group car
ownership
Ford Share Car
car sharing Zipcar, Socar
Taxi
variation of
taxi
Uber, Kakao Taxi
Bus
variation of
bus
DidiKuaidi
2
1
3
CASE 1
โ€ข ๋Œ€๋ฆฌ, ํƒ๋ฐฐ, ๋ฒ„์Šค ๋“ฑ์—๋„ ์ด๋Ÿฌํ•œ ์ •๋ณด ๋ณด๊ฐ•๋œ mobility ๊ฐ€๋Šฅ์„ฑ
โ€ข ๋ฉ”์‹ ์ € ์•ฑ์˜ ์ผํ™˜-> ๋ฉ”์‹ ์ € ํ”Œ๋žซํผ์œผ๋กœ์˜ turn
โ€ข Local -> Mass์˜ ํž˜์„ ๋ณด์—ฌ์ค€ ์‚ฌ๋ก€ (๋ฉ”์‹ ์ € ํ”Œ๋žซํผ์˜ ๊ฐ•์ )
ํƒ์‹œ๊ฐ€
์žกํž๋งŒํ•œ ์œ„์น˜
๋กœ ์ด๋™
๋นˆ์ฐจ์ธ์ง€
ํ‘œ์‹œ๋“ฑ์œผ๋กœ
ํŒ๋‹จ
๋นˆ์ฐจ์ด๋ฉด
์†์„ ๋ป—์Œ
๋ชฉ์ ์ง€
๋งํ•˜๊ธฐ
๋ชฉ์ ์ง€
์„ค๋ช…ํ•˜๊ธฐ
์š”๊ธˆ
์ง€๋ถˆํ•˜๊ธฐ
๊ธฐ์‚ฌ๋‹˜๊ณผ
์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜
/or not
์–ด๋””์—
์„ธ์šธ์ง€ ์•Œ๋ฆฌ๊ธฐ
์•ฑ ์„ค์น˜
์ถœ๋ฐœ์ง€์™€
๋ชฉ์ ์ง€ ์„ค์ •
์˜ˆ์ƒ ๋„์ฐฉ
์‹œ๊ฐ„ ํ™•์ธ
ํ˜„์žฌ์œ„์น˜
์„ค๋ช…ํ•˜๊ธฐ
์š”๊ธˆ
์ง€๋ถˆํ•˜๊ธฐ
ํƒ์‹œ
์•Œ์•„๋ณด๊ธฐ
๊ธฐ์‚ฌ๋‹˜๊ณผ
์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜
/or not
ํ‰๊ฐ€ํ•˜๊ธฐ
์•ˆ์‹ฌ ์œ„์น˜
๋ณด๋‚ด๊ธฐ
์–ด๋””์—
์„ธ์šธ์ง€ ์•Œ๋ ค๋“œ
๋ฆฌ๊ธฐ
๊ฒฝํ—˜์˜ ๋ณ€ํ™”
์˜๋ฏธ ๋„์ถœ
Kakao Taxi
์ผ๋ฐ˜ํƒ์‹œ
์นดํ†กํƒ์‹œ
โ€ข ์‹ ๋ขฐ์„ฑ: ์šด์ „์ž์˜ ์ •๋ณด์™€ ์—ฐ๋ฝ์ฒ˜ ํ™•๋ณด ๊ฐ€๋Šฅ
โ€ข ํ™•์‹ค์„ฑ: ๋„์ฐฉ์‹œ๊ฐ„์˜ ์˜ˆ์ธก๋ ฅ์„ ๊ฐ•ํ™”ํ•˜์—ฌ ํ‹ˆ์ƒˆ์‹œ๊ฐ„ ๋ถ€ํ™œ
โ€ข ํŽธ์˜์„ฑ: ์ฃผ์†Œ(complex info) ๋Œ€์‹  GPS์œ„์น˜ ํ˜น์€ POI์ž…๋ ฅ ๊ฐ€๋Šฅ
โ€ข ์†Œ์…œ๋ฆฌํ‹ฐ: ํ”ผ์–ด ํ‰๊ฐ€๋ฅผ ํ†ตํ•œ ๋“œ๋ผ์ด๋ฒ„ ํ‰๊ฐ€
CASE 2#Hashtag Narrative
โ€ข ์ธ์Šคํƒ€ ๋“ฑ ์ด๋ฏธ์ง€๊ธฐ๋ฐ˜ SNS์—์„œ ๊ฒ€์ƒ‰ํŽธ์ด์„ฑ ๋•Œ๋ฌธ์— ๋ฐœ์ƒ
โ€ข ํŠธ์œ„ํ„ฐ์™€ ์ธ์Šคํƒ€๊ทธ๋žจ๊ณผ ๊ฐ™์€ SNS์ด์™ธ์—, ์นดํ†ก ๊ฒ€์ƒ‰(1)์—๋„ ๋“ฑ์žฅ
โ€ข ์ด์ „์—๋„ ํ•ด์‹œํƒœ๊ทธ์˜ ํ˜•ํƒœ๋กœ ํ‚ค์›Œ๋“œ๋ฅผ ๋‹จ ์ ์ด ์žˆ์œผ๋‚˜,(2), โ€จ
์ง€๊ธˆ์€ ํ•ด์‹œํƒœ๊ทธ๋กœ ๋ฌธ์žฅํ™”(3)๊นŒ์ง€ ํ•˜๋Š” ์ˆ˜์ค€
โ€ข ๋ฐฉ์†ก ๋ฏธ๋””์–ด์—์„œ๋„ ํ•ด์‹œํƒœ๊ทธ ๊ด€๋ จ ์ž๋ง‰์„ ์“ธ๋งŒํผ, โ€จ
๊ธฐ๋Šฅ์„ ๋„˜์–ด์„œ์„œ ๋ฌธํ™”์  ์ƒ์ง•์œผ๋กœ ์ž๋ฆฌ์žก๊ณ  ์žˆ์Œ
ํ˜„์ƒ์˜ ๋ฐœ๊ฒฌ
2 3
1
์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ ํ•ด์‹œํƒœ๊ทธ ๊ธ€์“ฐ๊ธฐ
Micro ์ค„๊ธ€์„ ์ž‘์„ฑํ•œ๋‹ค -> ์š”์•ฝ/ํ‚ค์›Œ๋“œ ๋‹จ๋‹ค ์š”์•ฝ/ํ‚ค์›Œ๋“œ๋ฅผ ์ƒ๊ฐํ•œ๋‹ค -> ์กฐ์‚ฌ๋ฅผ ๋‹ฌ์•„ ๋ฌธ์žฅํ™”ํ•œ๋‹ค
Macro ์ƒ์‚ฐ/์ €์žฅ -> ๋ถ„๋ฅ˜/์กฐ์ง -> ์ธ์ถœ -> ์‚ฌ์šฉ ๋ถ„๋ฅ˜/์กฐ์ง -> ์ƒ์‚ฐ -> ์ธ์ถœ-> ์‚ฌ์šฉ
#Hashtag Narrative
๊ฒฝํ—˜์˜ ๋ณ€ํ™”
์˜๋ฏธ ๋„์ถœ
CASE 2
โ€ข ์ด๋ฏธ์ง€ ๊ฒ€์ƒ‰(IR)์˜ ํšจ์œจ์„ฑ์„ ๋†’์—ฌ์คŒ (์ธ์Šคํƒ€์—์„œ ์ฃผ๋กœ ์‚ฌ์šฉ)
โ€ข ์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ์™€๋Š” ๋‹ค๋ฅด๊ฒŒ ๋ถ„๋ฅ˜/์กฐ์ง๋ณด๋‹ค ์„ ํ–‰ํ•˜๊ฑฐ๋‚˜ ๊ฑฐ์˜ ๋™์‹œ๋‹ค๋ฐœ์ ์œผ๋กœ ์ง„ํ–‰๋จ (์‹ค์‹œ๊ฐ„ ์š”์•ฝํ™”, ์‹ค์‹œ๊ฐ„ ํ‚ค์›Œ๋“œํ™”)
โ€ข ์ธ์ถœ๊ณผ ์‚ฌ์šฉ์€ ๊ทธ ์ˆœ์„œ๋Š” ์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ์™€ ๋™์ผํ•˜๋‚˜, ๊ฑฐ๋ฆฌ๊ฐ€ ์ข์•„์ ธ ๋™์‹œ ์ง„ํ–‰๋œ๋‹ค๊ณ  ๋ณผ์ˆ˜๋„ ์žˆ์Œ
โ€ข ๊ฒ€์ƒ‰์˜ ์‹œ๋Œ€์— (๋ถ„๋ฅ˜๊ฐ€ ์ž‘๋™์น˜ ์•Š๋Š”) ๋ณธ๋Šฅ์ ์œผ๋กœ ์ƒ์‚ฐ๋ฌผ์— ์ธ์ถœ๊ฐ€๋Šฅ์„ฑ์„ ๋†’์ด๋Š” ๊ฒƒ (๋ชจ๋“ˆ๋ผ์ด์ œ์ด์…˜)
โ€ข ํŽ˜๋ถ๊ธ€์—์„œ ์ž์˜์  ํ‚ค์›Œ๋”ฉ์— ๋Œ€ํ•œ ๋ณด์™„์ฑ…์˜ ํ•˜๋‚˜๋กœ ๋ณผ ์ˆ˜ ์žˆ์„ ๊ฒƒ
โ€ข ์ž์˜์ ์ธ hash tag๋„ ๋‹ค๋ฅธ ์œ ์ €์—๊ฒŒ ๋„์›€์ด ๋จ (e.g #fun ์œผ๋กœ ์›ƒ๊ธด์‚ฌ์ง„๊ฒ€์ƒ‰)
โ€ข ์—ฌ๋Ÿฌ๋ช…์ด ๋งŒ๋“  hash tag(collaborative tag)์ผ์ง€๋ผ๋„ ์•ˆ์ •๋œ ํŒจํ„ด์„ ๊ฐ€์ง (์ˆ˜๋ ดํ•จ) (e.g #๋จน๋ฐฉ->๋จน์Šคํƒ€๊ทธ๋žจ)โ€จ
-> tag์— ๋น„ํ•ด ์ผ๋ฐ˜ํ™”์˜ ๊ฐ€๋Šฅ์„ฑ์ด ํผ
โ€ข SNS(๋งค์ฒด)์˜ ํ™œ์„ฑํ™”๋กœ ๋™์‹œ์„ฑ์˜ ๊ฒฝํ—˜(์ผ์ƒ์ƒํ™œ์˜ ๊ณต์œ )์ด ๋ณดํŽธ์ ์ด ๋˜์—ˆ๊ณ  ์ด๋Š” โ€˜๋‘ํ„ฐ์›Œ์ง„ ํ˜„์žฌโ€™(์œŒ๋ฆฌ์—„ ์ œ์ž„์Šค, ์กฐ์‚ฌ์ด์–ด ๋กœ์ด์Šค, ํ›„์„ค)๋ฅผ ๋งŒ๋“ฌโ€จ
-> ์‚ฌ๋žŒ๋“ค์€ ๋‘ํ„ฐ์›Œ์ง„ ํ˜„์žฌ ์†์—์„œ ๊ณผ๊ฑฐ์— ๋Œ€ํ•œ ๊ด€์‹ฌ์ด๋‚˜ ๋ฏธ๋ž˜์˜ IR๊ฑฑ์ •๋Œ€์‹  ํ˜„์žฌ์‹œ์ ์—์„œ ๋ชจ๋“ ๊ฒƒ์„ ํ‘œํ˜„ํ•จ
์ธํ„ฐ๋„ท์—
ย ๋”
ย ์ด์ƒ
ย ํ…์ŠคํŠธ(๊ธ€)๊ฐ€
ย ํ•„์š”์—†๋Š”
ย ์‹œ๋Œ€,

2015 s:s ux trend report

  • 1.
    โ€ข ์„œ์šธ๋Œ€ํ•™๊ต UX๋žฉ์€๋งค๋…„ ์ƒ๋ฐ˜๊ธฐ์™€ ํ•˜๋ฐ˜๊ธฐ์— ๋“ฑ์žฅํ•œ โ€˜์ƒˆ๋กœ์šด UXโ€™๋ฅผ ๋ชจ์•„๋ณด๋Š” ์ž‘์—…์„ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Œ โ€ข ๋‘๋ฒˆ์งธ๋กœ ์ •๋ฆฌํ•œ ํŠธ๋žœ๋“œ ๋ณด๊ณ ์„œ๋Š”, 2015 S/S UX Collection Pin Board ์ž๋ฃŒ๋ฅผ ํ† ๋Œ€๋กœ ์ฃผ์š” theme๋“ค์„ ์ •๋ฆฌํ•˜๊ณ  ์žˆ์Œ โ€ข ์‚ฌ๋ก€๋“ค์„ Pinterest์— ํ•€ํ•œ ํ›„, ๋žฉ๋ฏธํŒ…์—์„œ ํ•จ๊ป˜ ๊ณต์œ ํ•˜๋ฉฐ ํ† ๋ก ํ•˜๋Š” ํ˜•์‹์œผ๋กœ ์ง„ํ–‰๋˜์—ˆ์Œ โ€ข1st pinning ์ดํ›„์—๋Š” ์ฃผ์ œ์˜ ๋ฒ”์œ„๋‚˜ ๊ด€์ ์„ ์ขํ˜€ 2nd pinning ์„ ์ง„ํ–‰ํ•˜์˜€์Œ (๋Œ€ํ‘œ์ด๋ฏธ์ง€ + ์ฝ”๋ฉ˜ํŠธ)โ€จ https://www.pinterest.com/pinner753523/2015-ss-ux-collections_๏ฌrst-trial/โ€จ https://www.pinterest.com/pinner753523/2015-ss-ux-collections_-second-trial/ Project Overview INTRO 2015 S/S UX Trend Collection ์„œ์šธ๋Œ€ํ•™๊ต ์œตํ•ฉ๊ณผํ•™๊ธฐ์ˆ ๋Œ€ํ•™์› ๋””์ง€ํ„ธ์ •๋ณด์œตํ•ฉ์ „๊ณต UX๋žฉ ์ž‘์„ฑ์ผ 2015. 07. 22
  • 2.
    mobility์˜ ์ด์Šˆ๋ฅผ ์ถ”๊ฐ€ ์†Œํ”„ํŠธ์›จ์–ด๊ฒฝํ—˜์— ํ•œ์ •ํ•ด์„œ ๋ดค์—ˆ๋Š”๋ฐ ์™œ ๋ฏธ์‹ culture๋“ฑ์„ ๋„ฃ์—ˆ๋Š”์ง€์— ๋Œ€ํ•ด์„œ ์ •๋‹น์„ฑ์„ ๋ณด๊ฐ•, ํ˜น์€ ๊ด€๋ จ ์„œ๋น„์Šค๋ฅผ ๋„ฃ๊ฑฐ๋‚˜.. Mers์™€ ๋ฏธ์‹ culture๋Š” ์†Œํ”„ํŠธ์›จ์–ด์™€ ์ƒ๊ด€์—†์ง€๋งŒ, ํ•œ๊ตญ ์‚ฌ๋žŒ๋“ค์˜ ๊ฒฝํ—˜์— ์žˆ์–ด์„œ ํฌ๊ฒŒ ๊ด€๋ จ์ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์—, ๊ทธ๋Ÿฌ๋‚˜ ๋ฏธ์‹ culture๊ด€๋ จ๋œ ์ •๋ณด ์„œ๋น„์Šค๊ฐ€ ์žˆ์—ˆ๋Š”๊ฐ€? ์ œ๋ชฉ์— ๋Œ€ํ•œ ๊ณ ๋ฏผ Hashtag๋ถ€๋ถ„ ์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ์™€, ํ•ด์‹œํƒœ๊ทธ ๊ธ€์“ฐ๊ธฐ๋ฅผ ๋น„๊ต๊ฐ€ ๋„๋“œ๋ผ์ง€๊ฒŒ (์„ธ๋กœ๋กœ) ] ํ•ด์„์ด ๋งŽ์€ ๋ฐฉํ–ฅ์œผ๋กœ Slack์„ ๋ฝ‘์€ ํฌ์ธํŠธ๊ฐ€ ์ฑ„๋„์„ ๋ฌถ์–ด๋‚ธ ๊ฒƒ์— ์žˆ๋Š”๊ฐ€. personal and public์˜ ๋ถ„๋ฅ˜๋ƒ. ํ•ด์‹œํƒœ๊ทธ ๋‹จ์œ„์˜ ์บ์ฃผ์–ผํ•œ ๊ทธ๋ฃจํ•‘์— ๋ฐฉ์ ์„ ๋‘˜ ๊ฒƒ์ด๋ƒ ํ•ฉ์ณค๋‹ค๋Š” ๊ฒƒ ์™ธ์— ์–ด๋–ค ๊ฒฝํ—˜์˜ ๋ณ€ํ™”๋ฅผ ๊ฐ€์ ธ์™”๋Š”๊ฐ€? ํŠน์ •ํ•œ ๊ทธ๋ฃน์— UX์ ์œผ๋กœ ํŠน๋ณ„ํ•œ ๊ฒƒ์ธ์ง€, ์•„๋‹ˆ๋ฉด ์„œ๋น„์Šค๊ฐ€ ๋‹จ์ˆœํžˆ ์ธ๊ธฐ๊ฐ€ ๋งŽ์€ ๊ฒƒ์ธ์ง€. ๋‹จํ†ก๋ฐฉ๊ณผ ์Šฌ๋ž™์˜ ๊ฒฝํ—˜์„ ์„ ๊ทธ๋ ค์„œ ์ฐจ์ด๋ฅผ ๋ณด์—ฌ์ค˜๋ผ. CSCW๋ฅผ ํ•˜๋Š” ๊ฒƒ์—๋Š” ๊ณต์ง€, ์—…๋ฌด๋ฐฐ๋ถ„, ์ž๋ฃŒ ๊ตํ™˜ ๋“ฑ์˜ ์—…๋ฌด... for ๊ณต์ง€: ์‚ฌ๋žŒ ์„ ์ •, ๋ฉ”์‹œ์ง€ ๋‚ ๋ฆฌ๊ณ , ํ™•์ธํ•˜๊ณ  ๋‹จํ†ก๋ฐฉ์€ ํ•˜๋‚˜๋ฅผ ๊ฐœ์„คํ•˜๋Š”๊ฒƒ ์ž์ฒด๊ฐ€ ๋งˆ์Œ์˜ ์ง? person based -> issue based ๊ฒŒ์‹œํŒ์— ๊ฐ€๊นŒ์šด๋ฐ UI๋‚˜ ์ธํ„ฐ์•ก์…˜์ด ๋ฉ”์‹ ์ €์ฒ˜๋Ÿผ ํ•˜๋Š” ๊ฒƒ.
  • 3.
    โ€ข ์„œ์šธ๋Œ€ํ•™๊ต UX๋žฉ์€๋งค๋…„ ์ƒ๋ฐ˜๊ธฐ์™€ ํ•˜๋ฐ˜๊ธฐ์— ๋“ฑ์žฅํ•œ โ€˜์ƒˆ๋กœ์šด UXโ€™๋ฅผ ๋ชจ์•„๋ณด๋Š” ์ž‘์—…์„ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Œ โ€ข ๋‘๋ฒˆ์งธ๋กœ ์ •๋ฆฌํ•œ ํŠธ๋žœ๋“œ ๋ณด๊ณ ์„œ๋Š”, 2015 S/S UX Collection Pin Board ์ž๋ฃŒ๋ฅผ ํ† ๋Œ€๋กœ ์ฃผ์š” theme๋“ค์„ ์ •๋ฆฌํ•˜๊ณ  ์žˆ์Œ โ€ข ์‚ฌ๋ก€๋“ค์„ Pinterest์— ํ•€ํ•œ ํ›„, ๋žฉ๋ฏธํŒ…์—์„œ ํ•จ๊ป˜ ๊ณต์œ ํ•˜๋ฉฐ ํ† ๋ก ํ•˜๋Š” ํ˜•์‹์œผ๋กœ ์ง„ํ–‰๋˜์—ˆ์Œ โ€ข1st pinning ์ดํ›„์—๋Š” ์ฃผ์ œ์˜ ๋ฒ”์œ„๋‚˜ ๊ด€์ ์„ ์ขํ˜€ 2nd pinning ์„ ์ง„ํ–‰ํ•˜์˜€์Œ (๋Œ€ํ‘œ์ด๋ฏธ์ง€ + ์ฝ”๋ฉ˜ํŠธ)โ€จ https://www.pinterest.com/pinner753523/2015-ss-ux-collections_๏ฌrst-trial/โ€จ https://www.pinterest.com/pinner753523/2015-ss-ux-collections_-second-trial/ Project Overview INTRO ์„ ์ •๊ธฐ์ค€ ์ถ”๊ฐ€
  • 4.
    Kakao Taxi CASE1 ์–ด๋– ํ•œ ๋ฐฐ๊ฒฝ์†์—์„œ ๋‚˜์˜จ ๊ฒƒ์ธ๋””. ์šด์†ก์—… + o2o ํ˜•ํƒœ๋กœ ์ดํ•ดํ•ด์•ผํ•˜๋Š” ๊ฒƒ์ธ์ง€..
  • 5.
    Kakao Taxi CASE1 โ€ข ๋„์‹œ์—์„œ ๋ฐœ์ƒํ•˜๋Š” ๊ตํ†ต๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๊ธฐ ์œ„ํ•ด, Future Mobility(3)์— ๋Œ€ํ•œ ๋‹ค์–‘ํ•œ ๊ณ ๋ฏผ์ด ์ด๋ฃจ์–ด์ง€๊ณ  ์žˆ์Œ โ€ข ๋Œ€์ฒด๋กœ ๋Œ€์ค‘๊ตํ†ต๊ณผ ๊ฐœ์ธ๊ตํ†ต์˜ ์ค‘๊ฐ„ ์„ฑ๊ฒฉ์„ ๋ณด์—ฌ์คŒ (variation of taxi, variation of bus) โ€ข Uber ์„œ๋น„์Šค๋ฅผ ์‹œ์ž‘์œผ๋กœ ๋ณธ๊ฒฉ์ ์œผ๋กœ ํƒ์‹œ ํ˜์‹ ์ด ์ผ์–ด๋‚จ โ€ข ๊ตญ๋‚ด์—์„œ๋Š” ์—ฌ๋Ÿฌ ํ”Œ๋ ˆ์ด์–ด์ค‘ ๋ฉ”์‹ ์ € ํ”Œ๋žซํผ(์นด์นด์˜คํ†ก)(1)์ด ์ด๋ฅผ ์‹œ๋„ ํ˜„์ƒ์˜ ๋ฐœ๊ฒฌ Past Mobility Future Mobility Service Fixed Ownership of a single person/ family group car ownership Ford Share Car car sharing Zipcar, Socar Taxi variation of taxi Uber, Kakao Taxi Bus variation of bus DidiKuaidi 2 1 3
  • 6.
    CASE 1 โ€ข ๋Œ€๋ฆฌ,ํƒ๋ฐฐ, ๋ฒ„์Šค ๋“ฑ์—๋„ ์ด๋Ÿฌํ•œ ์ •๋ณด ๋ณด๊ฐ•๋œ mobility ๊ฐ€๋Šฅ์„ฑ โ€ข ๋ฉ”์‹ ์ € ์•ฑ์˜ ์ผํ™˜-> ๋ฉ”์‹ ์ € ํ”Œ๋žซํผ์œผ๋กœ์˜ turn โ€ข Local -> Mass์˜ ํž˜์„ ๋ณด์—ฌ์ค€ ์‚ฌ๋ก€ (๋ฉ”์‹ ์ € ํ”Œ๋žซํผ์˜ ๊ฐ•์ ) ํƒ์‹œ๊ฐ€ ์žกํž๋งŒํ•œ ์œ„์น˜ ๋กœ ์ด๋™ ๋นˆ์ฐจ์ธ์ง€ ํ‘œ์‹œ๋“ฑ์œผ๋กœ ํŒ๋‹จ ๋นˆ์ฐจ์ด๋ฉด ์†์„ ๋ป—์Œ ๋ชฉ์ ์ง€ ๋งํ•˜๊ธฐ ๋ชฉ์ ์ง€ ์„ค๋ช…ํ•˜๊ธฐ ์š”๊ธˆ ์ง€๋ถˆํ•˜๊ธฐ ๊ธฐ์‚ฌ๋‹˜๊ณผ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ /or not ์–ด๋””์— ์„ธ์šธ์ง€ ์•Œ๋ฆฌ๊ธฐ ์•ฑ ์„ค์น˜ ์ถœ๋ฐœ์ง€์™€ ๋ชฉ์ ์ง€ ์„ค์ • ์˜ˆ์ƒ ๋„์ฐฉ ์‹œ๊ฐ„ ํ™•์ธ ํ˜„์žฌ์œ„์น˜ ์„ค๋ช…ํ•˜๊ธฐ ์š”๊ธˆ ์ง€๋ถˆํ•˜๊ธฐ ํƒ์‹œ ์•Œ์•„๋ณด๊ธฐ ๊ธฐ์‚ฌ๋‹˜๊ณผ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ /or not ํ‰๊ฐ€ํ•˜๊ธฐ ์•ˆ์‹ฌ ์œ„์น˜ ๋ณด๋‚ด๊ธฐ ์–ด๋””์— ์„ธ์šธ์ง€ ์•Œ๋ ค๋“œ ๋ฆฌ๊ธฐ ๊ฒฝํ—˜์˜ ๋ณ€ํ™” ์˜๋ฏธ ๋„์ถœ Kakao Taxi ์ผ๋ฐ˜ํƒ์‹œ ์นดํ†กํƒ์‹œ โ€ข ์‹ ๋ขฐ์„ฑ: ์šด์ „์ž์˜ ์ •๋ณด์™€ ์—ฐ๋ฝ์ฒ˜ ํ™•๋ณด ๊ฐ€๋Šฅ โ€ข ํ™•์‹ค์„ฑ: ๋„์ฐฉ์‹œ๊ฐ„์˜ ์˜ˆ์ธก๋ ฅ์„ ๊ฐ•ํ™”ํ•˜์—ฌ ํ‹ˆ์ƒˆ์‹œ๊ฐ„ ๋ถ€ํ™œ โ€ข ํŽธ์˜์„ฑ: ์ฃผ์†Œ(complex info) ๋Œ€์‹  GPS์œ„์น˜ ํ˜น์€ POI์ž…๋ ฅ ๊ฐ€๋Šฅ โ€ข ์†Œ์…œ๋ฆฌํ‹ฐ: ํ”ผ์–ด ํ‰๊ฐ€๋ฅผ ํ†ตํ•œ ๋“œ๋ผ์ด๋ฒ„ ํ‰๊ฐ€
  • 7.
    CASE 2#Hashtag Narrative โ€ข์ธ์Šคํƒ€ ๋“ฑ ์ด๋ฏธ์ง€๊ธฐ๋ฐ˜ SNS์—์„œ ๊ฒ€์ƒ‰ํŽธ์ด์„ฑ ๋•Œ๋ฌธ์— ๋ฐœ์ƒ โ€ข ํŠธ์œ„ํ„ฐ์™€ ์ธ์Šคํƒ€๊ทธ๋žจ๊ณผ ๊ฐ™์€ SNS์ด์™ธ์—, ์นดํ†ก ๊ฒ€์ƒ‰(1)์—๋„ ๋“ฑ์žฅ โ€ข ์ด์ „์—๋„ ํ•ด์‹œํƒœ๊ทธ์˜ ํ˜•ํƒœ๋กœ ํ‚ค์›Œ๋“œ๋ฅผ ๋‹จ ์ ์ด ์žˆ์œผ๋‚˜,(2), โ€จ ์ง€๊ธˆ์€ ํ•ด์‹œํƒœ๊ทธ๋กœ ๋ฌธ์žฅํ™”(3)๊นŒ์ง€ ํ•˜๋Š” ์ˆ˜์ค€ โ€ข ๋ฐฉ์†ก ๋ฏธ๋””์–ด์—์„œ๋„ ํ•ด์‹œํƒœ๊ทธ ๊ด€๋ จ ์ž๋ง‰์„ ์“ธ๋งŒํผ, โ€จ ๊ธฐ๋Šฅ์„ ๋„˜์–ด์„œ์„œ ๋ฌธํ™”์  ์ƒ์ง•์œผ๋กœ ์ž๋ฆฌ์žก๊ณ  ์žˆ์Œ ํ˜„์ƒ์˜ ๋ฐœ๊ฒฌ 2 3 1
  • 8.
    ์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ ํ•ด์‹œํƒœ๊ทธ๊ธ€์“ฐ๊ธฐ Micro ์ค„๊ธ€์„ ์ž‘์„ฑํ•œ๋‹ค -> ์š”์•ฝ/ํ‚ค์›Œ๋“œ ๋‹จ๋‹ค ์š”์•ฝ/ํ‚ค์›Œ๋“œ๋ฅผ ์ƒ๊ฐํ•œ๋‹ค -> ์กฐ์‚ฌ๋ฅผ ๋‹ฌ์•„ ๋ฌธ์žฅํ™”ํ•œ๋‹ค Macro ์ƒ์‚ฐ/์ €์žฅ -> ๋ถ„๋ฅ˜/์กฐ์ง -> ์ธ์ถœ -> ์‚ฌ์šฉ ๋ถ„๋ฅ˜/์กฐ์ง -> ์ƒ์‚ฐ -> ์ธ์ถœ-> ์‚ฌ์šฉ #Hashtag Narrative ๊ฒฝํ—˜์˜ ๋ณ€ํ™” ์˜๋ฏธ ๋„์ถœ CASE 2 โ€ข ์ด๋ฏธ์ง€ ๊ฒ€์ƒ‰(IR)์˜ ํšจ์œจ์„ฑ์„ ๋†’์—ฌ์คŒ (์ธ์Šคํƒ€์—์„œ ์ฃผ๋กœ ์‚ฌ์šฉ) โ€ข ์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ์™€๋Š” ๋‹ค๋ฅด๊ฒŒ ๋ถ„๋ฅ˜/์กฐ์ง๋ณด๋‹ค ์„ ํ–‰ํ•˜๊ฑฐ๋‚˜ ๊ฑฐ์˜ ๋™์‹œ๋‹ค๋ฐœ์ ์œผ๋กœ ์ง„ํ–‰๋จ (์‹ค์‹œ๊ฐ„ ์š”์•ฝํ™”, ์‹ค์‹œ๊ฐ„ ํ‚ค์›Œ๋“œํ™”) โ€ข ์ธ์ถœ๊ณผ ์‚ฌ์šฉ์€ ๊ทธ ์ˆœ์„œ๋Š” ์ „ํ†ต์  ๊ธ€์“ฐ๊ธฐ์™€ ๋™์ผํ•˜๋‚˜, ๊ฑฐ๋ฆฌ๊ฐ€ ์ข์•„์ ธ ๋™์‹œ ์ง„ํ–‰๋œ๋‹ค๊ณ  ๋ณผ์ˆ˜๋„ ์žˆ์Œ โ€ข ๊ฒ€์ƒ‰์˜ ์‹œ๋Œ€์— (๋ถ„๋ฅ˜๊ฐ€ ์ž‘๋™์น˜ ์•Š๋Š”) ๋ณธ๋Šฅ์ ์œผ๋กœ ์ƒ์‚ฐ๋ฌผ์— ์ธ์ถœ๊ฐ€๋Šฅ์„ฑ์„ ๋†’์ด๋Š” ๊ฒƒ (๋ชจ๋“ˆ๋ผ์ด์ œ์ด์…˜) โ€ข ํŽ˜๋ถ๊ธ€์—์„œ ์ž์˜์  ํ‚ค์›Œ๋”ฉ์— ๋Œ€ํ•œ ๋ณด์™„์ฑ…์˜ ํ•˜๋‚˜๋กœ ๋ณผ ์ˆ˜ ์žˆ์„ ๊ฒƒ โ€ข ์ž์˜์ ์ธ hash tag๋„ ๋‹ค๋ฅธ ์œ ์ €์—๊ฒŒ ๋„์›€์ด ๋จ (e.g #fun ์œผ๋กœ ์›ƒ๊ธด์‚ฌ์ง„๊ฒ€์ƒ‰) โ€ข ์—ฌ๋Ÿฌ๋ช…์ด ๋งŒ๋“  hash tag(collaborative tag)์ผ์ง€๋ผ๋„ ์•ˆ์ •๋œ ํŒจํ„ด์„ ๊ฐ€์ง (์ˆ˜๋ ดํ•จ) (e.g #๋จน๋ฐฉ->๋จน์Šคํƒ€๊ทธ๋žจ)โ€จ -> tag์— ๋น„ํ•ด ์ผ๋ฐ˜ํ™”์˜ ๊ฐ€๋Šฅ์„ฑ์ด ํผ โ€ข SNS(๋งค์ฒด)์˜ ํ™œ์„ฑํ™”๋กœ ๋™์‹œ์„ฑ์˜ ๊ฒฝํ—˜(์ผ์ƒ์ƒํ™œ์˜ ๊ณต์œ )์ด ๋ณดํŽธ์ ์ด ๋˜์—ˆ๊ณ  ์ด๋Š” โ€˜๋‘ํ„ฐ์›Œ์ง„ ํ˜„์žฌโ€™(์œŒ๋ฆฌ์—„ ์ œ์ž„์Šค, ์กฐ์‚ฌ์ด์–ด ๋กœ์ด์Šค, ํ›„์„ค)๋ฅผ ๋งŒ๋“ฌโ€จ -> ์‚ฌ๋žŒ๋“ค์€ ๋‘ํ„ฐ์›Œ์ง„ ํ˜„์žฌ ์†์—์„œ ๊ณผ๊ฑฐ์— ๋Œ€ํ•œ ๊ด€์‹ฌ์ด๋‚˜ ๋ฏธ๋ž˜์˜ IR๊ฑฑ์ •๋Œ€์‹  ํ˜„์žฌ์‹œ์ ์—์„œ ๋ชจ๋“ ๊ฒƒ์„ ํ‘œํ˜„ํ•จ
  • 9.
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