Shopping For Ip PBX


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It is now not a question of “if” IP Telephony will be adopted but “when.” ….the key issue today is when to implement and how to manage the migration to converged networks

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Shopping For Ip PBX

  1. 1. IP Telephony @ Your Fingertips Shopping for an IP-PBX
  2. 2. Someday is Today… <ul><li>“ It is now not a question of “if” IP Telephony will be adopted but “when.” ….the key issue today is when to implement and how to manage the migration to converged networks.” </li></ul><ul><li>Gartner, “The Road to IP Telephony” </li></ul>
  3. 3. Agenda <ul><li>IP-PBX Market Overview </li></ul><ul><li>Traditional PBX vs IP-PBX </li></ul><ul><li>What to look for in an IP-PBX? </li></ul><ul><li>Benefits of Moving to an IP-PBX </li></ul><ul><li>Dialexia – Corporate Overview </li></ul><ul><li>Dialexia – Products Overview </li></ul><ul><li>Dial-Office IP-PBX Solution </li></ul>
  4. 4. Value/Benefits of Convergence Ease of Network Management Enhanced Productivity Ability to Deploy New Bandwidth-Intensive and Converged Applications Greater Simplicity in Vendor/CPE Management Cost Savings
  5. 5. The IP-PBX Market <ul><li>Shipments of IP lines result from sales of both pure IP and hybrid IP/TDM PBXs. Hybrids currently contribute most of the volume. </li></ul><ul><li>Continuing a trend, sales of IP PBX lines surged in 2005, while those of TDM lines declined. </li></ul><ul><li>The number of IP PBX lines shipped worldwide rose 46 percent to 11.5 million in 2005. This year the number will likely reach over 20 million. </li></ul><ul><li>By contrast, sales of analog and digital TDM PBX lines decreased 2 percent to 37.6 million in 2005, and will decrease 7 percent this year to 35 million. </li></ul><ul><li>IP shipments were particularly strong in the fourth quarter of last year, rising 52 percent year-on-year to 3.45 million lines </li></ul>Source: Dell’Oro Group, 2006
  6. 6. The IP-PBX Market <ul><li>According to the Gartner Group PBX System Replacement Market is estimated to be between 2 and 4 million systems per year .  </li></ul><ul><li>The chart below shows the worldwide number of PBX systems sold by the number of extensions (stations).  </li></ul>Source: Gartner Group
  7. 7. The IP-PBX Market Source: Gartner group Enterprise 2.77% 55,819 101 to 400 Medium 6.13% 123,420 49 to 100 SME 10.84% 218,382 25 to 48 Small 24.35% 490,521 9 to 24 SOHO 55.20% 1,112,159 1 to 8 Description Percentage% Market Size Number of Extensions
  8. 8. IP-PBX Market Source: Frost & Sullivan, 2004 Delivery Predictions for Various PBX Models (2002-2006) Of the total PBX deliveries in 2005-2006, 50% are predicted to come from IP-Telephony
  9. 9. Traditional PBX vs IP-PBX Shipments & Growth (1999-2006)
  10. 10. <ul><li>IP PBXs are often easier to administer than traditional PBXs since administrators can easily configure their IP PBX services using a PC browser. </li></ul><ul><li>With an IP PBX, moving an employee is as simple as unplugging a telephone and plugging it in at a new location - as opposed to costly service calls from legacy PBX vendors. </li></ul><ul><li>Additionally, IP PBX owners do not have two separate networks to manage with additional infrastructure costs. </li></ul>Traditional PBX vs IP-PBX
  11. 11. What to look for in an IP-PBX? <ul><li>89% of IP telephony managers polled felt that System Reliability was the most important Telephone System Capability </li></ul><ul><li>68% felt simplification of MAC (Moves, Adds, and Changes) was the No. 1 function in terms of Management Functions The desire for a single interface to manage the phone system followed close behind at 66%. </li></ul><ul><li>In the Category Additional Telephone System Applications, Conferencing and Mobility were considered most important. </li></ul>Source: Computer World - (Whitepaper: Enterprises Rate Importance of IP Telephony Features, Management, and Applications ; ) Required Features & Applications by Management
  12. 12. <ul><li>77% felt that the most important Telephone System Capability for the end-user was Ease of Use and Audio Quality </li></ul><ul><li>23% felt that Advanced Features were most important. </li></ul><ul><li>Least important feature was Unified Messaging. </li></ul>Required Features & Applications by End Users What to look for in an IP-PBX? Source: Computer World - (Whitepaper: Enterprises Rate Importance of IP Telephony Features, Management, and Applications ; )
  13. 13. Benefits of moving to an IP-PBX <ul><li>Incremental IP-PBX migration port by port </li></ul><ul><li>Critical system reliability </li></ul><ul><li>Investment protection </li></ul><ul><li>Continued high performance feature/function and application support </li></ul><ul><li>PSTN interoperability </li></ul>
  14. 14. Dialexia Corporate Overview <ul><li>Founded in 2001 </li></ul><ul><li>Head office in Montreal, Canada </li></ul><ul><li>22+ Employees </li></ul><ul><li>Started by developing VoIP products and offering VoIP services </li></ul><ul><li>Offer server based software products </li></ul>
  15. 15. Mission Statement <ul><li>To provide innovative and advanced voice & data applications over IP for: </li></ul><ul><ul><li>IP-Telephony systems for SMEs; </li></ul></ul><ul><ul><li>Small & medium carriers, ITSPs. </li></ul></ul>Dialexia Corporate Overview
  16. 16. Internet Telephony Service Provider Products <ul><li>Dial-Gate: Soft-Switch for VoIP and PSTN calls for Broadband Virtual Phone (DID) with services (Voice Mail, Follow me and other features). </li></ul><ul><li>Dial-Centrex: Hosted PBX </li></ul>Dialexia Product Overview
  17. 17. SME Products <ul><li>Dial-Office: IP-based PBX: Software based IP telephony switch. </li></ul><ul><li>Dial-Com: Soft-phone used to allow callers to make & receive calls from/to PC. </li></ul><ul><li>Dial-Console: Soft-phone used by Dial-Office receptionists. </li></ul>Dialexia Product Overview
  18. 18. <ul><li>TMC product of the Year 2005 (Dial-Office) </li></ul><ul><li>Pulver 100 Company to Watch 2006 </li></ul><ul><li>TMC Best of Show 2006 (Hosted PBX) </li></ul><ul><li>BCR/Miercom IP-PBX Review (Best Architecture – Dial-Office) </li></ul><ul><li>Hammer Tested </li></ul>Awards & Accomplishments Dialexia Product Overview
  19. 19. Dial-Office IP-PBX Solution <ul><li>Dial-Office is a 100% SIP based IP PBX. </li></ul><ul><li>It is fully interoperable with the industry’s leading gateways, phones and equipment. </li></ul><ul><li>It has innovative technology to support NAT/Firewall environments. </li></ul><ul><li>It detects far-end NAT/firewall & near-end NAT/firewall presence. </li></ul>
  20. 20. Dial-Office IP-PBX Solution Features Benefits <ul><li>Increase overall productivity </li></ul><ul><li>Enhanced customer service </li></ul>Enhanced features: Follow me, UM, IM, Presence <ul><li>One network team required </li></ul><ul><li>Reduces cost of HR & wiring </li></ul>Integrates in the company LAN <ul><li>Reduces cost of international & long distance calls </li></ul><ul><li>Reduces cost of administration & management fees (one invoice) </li></ul>No carrier dependencies to terminate long distance/ international calls
  21. 21. Dial-Office IP-PBX Solution Features Benefits <ul><li>Eliminate toll when calling the office </li></ul><ul><li>Always reachable – enhanced customer service </li></ul>Enable remote worker <ul><li>Eliminates toll for intra-branch communications </li></ul><ul><li>Reduces PSTN lines </li></ul><ul><li>Reduces fixed monthly recurring cost </li></ul><ul><li>Scalable </li></ul>Integrates with the company WAN <ul><li>Fast ROI </li></ul>Low cost of acquisition
  22. 22. <ul><li>Configuration Size: 10 – 400 extensions </li></ul><ul><li>O/S: Windows/Linux based server </li></ul><ul><li>Programming Language: JAVA; this makes it easily portable to Linux. </li></ul><ul><li>Database: Currently MS SQL </li></ul><ul><li>Migration: MySQL in order to support Linux </li></ul><ul><li>Interoperability: SIP based, to support as many SIP devices as possible </li></ul>Dial-Office IP-PBX Solution System Requirements
  23. 23. <ul><li>Miercom and Business Communications Review (BCR) recently tested Dial-Office and published the results in an article entitled “ Low-End IP-PBXs: SIP or Proprietary ” in the June 2005 edition of BCR. </li></ul>Dial-Office IP-PBX Solution <ul><li>Dialexia’s Dial-Office earned the highest score in Architecture, 12 1/2 out of 15 points. </li></ul><ul><li>Among its distinguishing achievements were: </li></ul><ul><ul><li>the broadest set of high-availability features </li></ul></ul><ul><ul><li>scalability to 400 IP stations, based largely on the capacity of the call-control server </li></ul></ul><ul><ul><li>broad third-party device and endpoint support, due to the open SIP environment. </li></ul></ul>Miercom – BCR Industry Review
  24. 24. <ul><li>Merci </li></ul><ul><li>Thank You </li></ul>