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It’s a 
   Mobile, ,
Mobile, Mobile,
       Mobile 
    World
    Judd Wheeler
    October 2011
1906
Phone Firsts
                Phone Firsts
• 1973
  1st mobile call (NY)
• 1979
  1st commercial 
  mobile phone
  mobile phone
• 1982
  1st portable mobile 
    t      bl      bil
  (Nokia)
1998  Mobile Content
1998 – Mobile Content




           • Fi t
             First mobile ringtone
                     bil i t

           • US: $5.2 billion/year 
                 $            /
             (2009)
           • India: $1 billion/year
                    $         /
10 years ago  Mobile Video
10 years ago – Mobile Video
                  • 1 phone
                    1 phone
                  • 30‐sec clip
                  • 2
                    2.5 min 
                         i
                    download
Today  Mobile Video
         Today – Mobile Video
• Video streaming = 39% data usage first ½ of
  Video streaming = 39% data usage first ½ of 
  2011
• YouTube = 22% of mobile data bandwidth
  YouTube = 22% of mobile data bandwidth
  YouTube = 52% of total video streaming
• 10% f ll d     l d       Y T b          bil
  10% of all downloads on YouTube are mobile
• YouTube sinking $100m into mobile content
10 years ago  SMS Voting
      10 years ago – SMS Voting
• English MTV
  English MTV
• Vote & request next 
  video via SMS
  video via SMS

• N
  Now: $3billion/yr
       $3billi /
SMS Volume (in trillions)
           SMS Volume (in trillions)
8

7

6

5

4

3

2

1

0
    2009              2010                      2011

                             International Telecommunications Union
England: 6 million
England: 6 million




           1:10 (equivalent to 30mil in US)
Estonia
• Sweden ‐ coming soon
  Sweden  coming soon
Hoshi Ichi
             Hoshi Ichi Maniac
•   Mobile TV convergence
    Mobile‐TV convergence
•   #1 rated show
•   Everyone can participate
                      i i
•   Within 5 minutes: 80,000 participants
•   Avatars
•   Virtual audience (UFO scoops up incorrect)
    Virtual audience (UFO scoops up incorrect)
U.K. Social Unrest
U.K. Social Unrest
U.S. teen average 100 text/day
U S teen average 100 text/day
U.S. teen average 100 text/day
U S teen average 100 text/day



  Every 5 Minutes
SMS  by the numbers
           SMS – by the numbers
• 4.2 billion (globally)
  4.2 billion (globally)   Globally:
  = # of toothbrushes      • #1 – Text
• U.S. ~73%                • #2 – Apps
                             #2 
                           • #3 – Email
                           • #4 Voice
                             #4 ‐




                             8x           20x
SMS versus OS Messaging
      SMS versus OS Messaging
• Japan where McDonalds has signed up 1 in 6
  Japan, where McDonalds has signed up 1 in 6 
  consumers to opt‐in for mobile advertising 
  messages
• Some suggested mobile‐savvy operating 
  systems (OS) may displace SMS
  systems (OS) may displace SMS
Smartphone OS Market Share
     Smartphone OS Market Share
60

50

40                                Symbian
                                  Android
30
                                  RIM
                                  iOS
20
                                  Microsoft
10

 0
      2010   2011   2012   2015
Understanding users’ 
  needs and wants 
Smartphone Demographics
     Smartphone Demographics
• Income over $75,000
  Income over $75 000
• College graduate
• Men/women: 55/45 split
       /           /     li
• Higher percentage African‐Americans and 
  Hispanics than white – URBAN
• Roughly 75% of the users being between age 
      g y                      g           g
  18 and 54
Comparison (Q2 2011)
              Comparison (Q2 2011)
Android                         iOS
• 10% more likely men           • 18% more likely women
• 17% more likely suburbs
  17% more likely suburbs       • 27% more like in city
                                  27% more like in city
• 86% more likely in country    • 29% more likely 35+
• 80% more likely only HS       • 37% more likely grad degree
• 20% more likely               • 17% more likely liberal
  conservative
• 24%
  24% more likely $50k‐$100k 
            lik l $50k $100k    • 67%
                                  67% more likely $200k+ 
                                           lik l $200k
  household                       income



                                                   Hutch.com
Comparison (Q2 2011)
               Comparison (Q2 2011)
Android                        iOS
• Late adopters                • Early adopters
• Full‐featured
  Full featured                • Sleek device, simple
                                 Sleek device, simple 
                                 functionality
• Late to the Internet 2000+   • Early to the Internet <1992




                                                   Hutch.com
42,000 iPhones
             42,000 iPhones
• Replacing scanner guns
  Replacing scanner guns
• Answer customers’ questions
  –HHow‐to
        t
  – Check inventory
• Eventually complete purchases
Tokyo s Train Net
            Tokyo’s Train Net
• One of the busiest train lines
  One of the busiest train lines
• On‐board Wi‐Fi
• Users can’t browse other sites through the 
           ’ b          h i       h    h h
  network
Tokyo s Train Net
            Tokyo’s Train Net
• Which carriages are the quietest & the coolest
  Which carriages are the quietest & the coolest
Tokyo s Train Net
            Tokyo’s Train Net
• Recommends different shops & restaurants in
  Recommends different shops & restaurants in 
  the user is approaching
• Provides coupons and exclusive deals
  Provides coupons and exclusive deals
• Download web magazines & manga comics to 
  browse between stations
  b       b            i
AT&T and Vitality GlowCaps
     AT&T and Vitality GlowCaps
• Fit standard Rx bottles
  Fit standard Rx bottles
• Use light, sound, call or txt
• Reports
Mobisante
• Mobile ultrasound imaging
  Mobile ultrasound imaging
• Accessible, affordable
• S
  Smartphone and Internet cloud services
         h        d         l d     i
• 12 million iOS downloads translates to $8,316,000 (June 2011)
• 7 million Android downloads translates to over
  7 million Android downloads translates to over 
  $1 million/month in ad revenue
• 350 million total downloads
Where do we use phones?
Where do we use phones?
Where do we use phones?
       Where do we use phones?

•   In bed
•   In the dark
        h d k
•   When drunk
•   In bars
Meaning???
• Simple easy to use
  Simple, easy to use
• Test with kids (teens) = cool factor
• Text on parents (retirement age) = ease of use
                   ( i              )      f
Mobile Optimized Web Sites
    Mobile‐Optimized Web Sites
• Less than 19% of business in France and U K
  Less than 19% of business in France and U.K.
• Tiffany’s jewelers doubled its sales
  after launching a 
  after launching a
  mobile‐optimized 
  website
More browser phones than PCs
Mobile Optimized Web Sites
      Mobile‐Optimized Web Sites
•   US  33 percent
    US – 33 percent
•   U.K. – 17 percent
•   France – 12 percent
               2
•   Germany – 37 percent
•   Japan – 43 percent
Tesco HomePlus QR Shopping (South Korea)
Tesco HomePlus QR Shopping (South Korea)
•   Nov 2010  Jan 2011
    Nov 2010 – Jan 2011
•   10,287 online store via mobile
•   Members rose 76%
         b          6%
•   Online sales 130%
Location‐Based Service
          Location Based Service



      10,000,000



• Launched in 2009
• 1 billi
  1 billion check‐ins
             h ki
• 5 languages
Redefining LBS  Shadow Cities
   Redefining LBS – Shadow Cities
• Future of mobile gaming
  Future of mobile gaming
• Uses real streets, your streets (GPS)
• Real time
     l i




Grey Area
Near Field Communication
Near Field Communication




             • Subset of RFID

             • 150,000 NFC (+24,000)
             • 6 illi t diti
               6 million traditionall
                             Crone Consulting
Other mCommerce
Other mCommerce Players
Augmented Reality
                Augmented Reality
•   Layar
•   Wikitude
•   Metaio’s Junaio
          i ’    i
•   String Labs



• QderoPateo Communications (QPC)
    Articulated Natural Reality
    Articulated Natural Reality
Golfscape
ArtFinder
Word Lens
Word Lens
BMW Testing AR
BMW Testing AR
Tablets  Market Share
Tablets – Market Share

                  Others, 18%




      iPad, 82%
          ,
Smart Cart 
               Smart Cart (China)
•   Syncs to smartphone
    Syncs to smartphone
•   Indoor position tech (UWB and Zigbee , 1m)
•   Tips, info, coupons
     i i f
•   Purchased items & membership points
Australia Dairy Inspections
Australia Dairy Inspections
Children s Books
Children’s Books
Education
• Engage students
  Engage students
• Cut down on paper
• Allow absent students to keep up
   ll    b        d        k

• California pilot: Algebra 1 app outperformed 
  traditional textbooks
“Put your best 
people on mobile.
people on mobile ”
Within Arms Reach 24/7
Within Arms Reach 24/7

       No
       9%




            Yes
            91%
                     Morgan Stanley
Who’s the number one 
   ’
   camera maker?
             k ?
Nokia
• Canon Nikon Konica Minolta
  Canon, Nikon, Konica, Minolta
• Polaroid: bankrupt twice
• Worldwide camera use increased 10 fold
      ld id              i      d 0 f ld

• 90% of cameras are camera phones
Personal
October 27, 2011
        October 27 2011
       Center for Creativity

http://artofmobile.mobiletulsa.org
Questions?
It’s a 
   Mobile, 
Mobile, Mobile,
       Mobile 
       M bil
    World
   Judd Wheeler
       October 2011

  jwheeler@comm arts.com
  jwheeler@comm‐arts com
       (918) 493‐5700

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It's a mobile, mobile, mobile, mobile world

  • 1. It’s a  Mobile, , Mobile, Mobile, Mobile  World Judd Wheeler October 2011
  • 3. Phone Firsts Phone Firsts • 1973 1st mobile call (NY) • 1979 1st commercial  mobile phone mobile phone • 1982 1st portable mobile  t bl bil (Nokia)
  • 4. 1998  Mobile Content 1998 – Mobile Content • Fi t First mobile ringtone bil i t • US: $5.2 billion/year  $ / (2009) • India: $1 billion/year $ /
  • 5. 10 years ago  Mobile Video 10 years ago – Mobile Video • 1 phone 1 phone • 30‐sec clip • 2 2.5 min  i download
  • 6. Today  Mobile Video Today – Mobile Video • Video streaming = 39% data usage first ½ of Video streaming = 39% data usage first ½ of  2011 • YouTube = 22% of mobile data bandwidth YouTube = 22% of mobile data bandwidth YouTube = 52% of total video streaming • 10% f ll d l d Y T b bil 10% of all downloads on YouTube are mobile • YouTube sinking $100m into mobile content
  • 7. 10 years ago  SMS Voting 10 years ago – SMS Voting • English MTV English MTV • Vote & request next  video via SMS video via SMS • N Now: $3billion/yr $3billi /
  • 8. SMS Volume (in trillions) SMS Volume (in trillions) 8 7 6 5 4 3 2 1 0 2009 2010 2011 International Telecommunications Union
  • 9. England: 6 million England: 6 million 1:10 (equivalent to 30mil in US)
  • 10.
  • 11. Estonia • Sweden ‐ coming soon Sweden  coming soon
  • 12. Hoshi Ichi Hoshi Ichi Maniac • Mobile TV convergence Mobile‐TV convergence • #1 rated show • Everyone can participate i i • Within 5 minutes: 80,000 participants • Avatars • Virtual audience (UFO scoops up incorrect) Virtual audience (UFO scoops up incorrect)
  • 15. U.S. teen average 100 text/day U S teen average 100 text/day Every 5 Minutes
  • 16. SMS  by the numbers SMS – by the numbers • 4.2 billion (globally) 4.2 billion (globally) Globally: = # of toothbrushes • #1 – Text • U.S. ~73% • #2 – Apps #2  • #3 – Email • #4 Voice #4 ‐ 8x 20x
  • 17. SMS versus OS Messaging SMS versus OS Messaging • Japan where McDonalds has signed up 1 in 6 Japan, where McDonalds has signed up 1 in 6  consumers to opt‐in for mobile advertising  messages • Some suggested mobile‐savvy operating  systems (OS) may displace SMS systems (OS) may displace SMS
  • 18.
  • 19.
  • 20. Smartphone OS Market Share Smartphone OS Market Share 60 50 40 Symbian Android 30 RIM iOS 20 Microsoft 10 0 2010 2011 2012 2015
  • 22. Smartphone Demographics Smartphone Demographics • Income over $75,000 Income over $75 000 • College graduate • Men/women: 55/45 split / / li • Higher percentage African‐Americans and  Hispanics than white – URBAN • Roughly 75% of the users being between age  g y g g 18 and 54
  • 23. Comparison (Q2 2011) Comparison (Q2 2011) Android iOS • 10% more likely men • 18% more likely women • 17% more likely suburbs 17% more likely suburbs • 27% more like in city 27% more like in city • 86% more likely in country • 29% more likely 35+ • 80% more likely only HS • 37% more likely grad degree • 20% more likely  • 17% more likely liberal conservative • 24% 24% more likely $50k‐$100k  lik l $50k $100k • 67% 67% more likely $200k+  lik l $200k household income Hutch.com
  • 24. Comparison (Q2 2011) Comparison (Q2 2011) Android iOS • Late adopters • Early adopters • Full‐featured Full featured • Sleek device, simple Sleek device, simple  functionality • Late to the Internet 2000+ • Early to the Internet <1992 Hutch.com
  • 25. 42,000 iPhones 42,000 iPhones • Replacing scanner guns Replacing scanner guns • Answer customers’ questions –HHow‐to t – Check inventory • Eventually complete purchases
  • 26. Tokyo s Train Net Tokyo’s Train Net • One of the busiest train lines One of the busiest train lines • On‐board Wi‐Fi • Users can’t browse other sites through the  ’ b h i h h h network
  • 27. Tokyo s Train Net Tokyo’s Train Net • Which carriages are the quietest & the coolest Which carriages are the quietest & the coolest
  • 28. Tokyo s Train Net Tokyo’s Train Net • Recommends different shops & restaurants in Recommends different shops & restaurants in  the user is approaching • Provides coupons and exclusive deals Provides coupons and exclusive deals • Download web magazines & manga comics to  browse between stations b b i
  • 29. AT&T and Vitality GlowCaps AT&T and Vitality GlowCaps • Fit standard Rx bottles Fit standard Rx bottles • Use light, sound, call or txt • Reports
  • 30. Mobisante • Mobile ultrasound imaging Mobile ultrasound imaging • Accessible, affordable • S Smartphone and Internet cloud services h d l d i
  • 31. • 12 million iOS downloads translates to $8,316,000 (June 2011) • 7 million Android downloads translates to over 7 million Android downloads translates to over  $1 million/month in ad revenue • 350 million total downloads
  • 33. Where do we use phones? Where do we use phones? • In bed • In the dark h d k • When drunk • In bars
  • 34. Meaning??? • Simple easy to use Simple, easy to use • Test with kids (teens) = cool factor • Text on parents (retirement age) = ease of use ( i ) f
  • 35. Mobile Optimized Web Sites Mobile‐Optimized Web Sites • Less than 19% of business in France and U K Less than 19% of business in France and U.K. • Tiffany’s jewelers doubled its sales after launching a  after launching a mobile‐optimized  website
  • 37. Mobile Optimized Web Sites Mobile‐Optimized Web Sites • US  33 percent US – 33 percent • U.K. – 17 percent • France – 12 percent 2 • Germany – 37 percent • Japan – 43 percent
  • 38. Tesco HomePlus QR Shopping (South Korea) Tesco HomePlus QR Shopping (South Korea) • Nov 2010  Jan 2011 Nov 2010 – Jan 2011 • 10,287 online store via mobile • Members rose 76% b 6% • Online sales 130%
  • 39. Location‐Based Service Location Based Service 10,000,000 • Launched in 2009 • 1 billi 1 billion check‐ins h ki • 5 languages
  • 40. Redefining LBS  Shadow Cities Redefining LBS – Shadow Cities • Future of mobile gaming Future of mobile gaming • Uses real streets, your streets (GPS) • Real time l i Grey Area
  • 41. Near Field Communication Near Field Communication • Subset of RFID • 150,000 NFC (+24,000) • 6 illi t diti 6 million traditionall Crone Consulting
  • 43.
  • 44.
  • 45.
  • 46.
  • 47. Augmented Reality Augmented Reality • Layar • Wikitude • Metaio’s Junaio i ’ i • String Labs • QderoPateo Communications (QPC) Articulated Natural Reality Articulated Natural Reality
  • 52. Tablets  Market Share Tablets – Market Share Others, 18% iPad, 82% ,
  • 53.
  • 54.
  • 55. Smart Cart  Smart Cart (China) • Syncs to smartphone Syncs to smartphone • Indoor position tech (UWB and Zigbee , 1m) • Tips, info, coupons i i f • Purchased items & membership points
  • 56.
  • 59. Education • Engage students Engage students • Cut down on paper • Allow absent students to keep up ll b d k • California pilot: Algebra 1 app outperformed  traditional textbooks
  • 61. Within Arms Reach 24/7 Within Arms Reach 24/7 No 9% Yes 91% Morgan Stanley
  • 62. Who’s the number one  ’ camera maker? k ?
  • 63. Nokia • Canon Nikon Konica Minolta Canon, Nikon, Konica, Minolta • Polaroid: bankrupt twice • Worldwide camera use increased 10 fold ld id i d 0 f ld • 90% of cameras are camera phones
  • 64.
  • 66. October 27, 2011 October 27 2011 Center for Creativity http://artofmobile.mobiletulsa.org
  • 68. It’s a  Mobile,  Mobile, Mobile, Mobile  M bil World Judd Wheeler October 2011 jwheeler@comm arts.com jwheeler@comm‐arts com (918) 493‐5700