1. CAREY ARMSTRONG
3082 Red Oak Trail • Decatur, GA 30034
H: 864-252-3590 • C: 352-575-1499 • devon5218@yahoo.com
QUALIFICATIONS PROFILE
Self-motivated and accountable professional offering strong technical acumen and a solid focus
on producing quality results; prepared to excel in a IT role.
♦ Administer and maintain complex networks and systems; configure hardware and
software and monitor performance to ensure high availability.
♦ Exceptional troubleshooting skills, able to diagnose root causes of failures and
malfunctions to implement lasting solutions.
♦ Interface with cross-functional end users to provide technical support, training, and
assistance in operating hardware and software.
♦ Persuasive communication skills, adept at facilitating team collaboration and cooperation.
♦ Effective problem solving abilities with talent for identifying creative solutions to complex
issues impacting daily operations and long-term plans.
Core Technologies
Environments: UNIX, Windows 9x-8, Windows Server 2012, MS-DOS, Cisco IOS
Programming: Microsoft Office (Word, Excel), C, C++, COBOL
Hardware: Cisco Routers, Cisco Switches, Servers
EDUCATION AND CREDENTIALS
Bachelor of Science in Technical Management (2009)
DEVRY INSTITUTE OF TECHNOLOGY, Decatur, Georgia
Certifications
~ Cisco Certified Network Professional (CCNP), in progress
~ Cisco Certified Network Associate (CCNA) Routing & Switching
~ MCP - Installing and Configuring Windows Server 2012
~ MCTS – Microsoft Certified Technology Specialist
~ MCSA - Windows Server 2012
~ MCSE - Microsoft Certified Solution Expert: Messaging
~ MCSE - Microsoft Certified Solution Expert: Server Infrastructure
~ CEH - Certified Ethical Hacking
~ ITIL - IT Infrastructure Library
~ CompTIA Network+
~ CompTIA A+
~ CompTIA Security+
Continued…

2. CAREY ARMSTRONG Page 2
ITT Systems/ Exelis - Kuwait & Afghanistan
Firefighter / Technician, 2011 – Present
Perform fire suppression and rescue efforts at military installations and private communities;
advance lines, ventilate entries, perform salvage & extrication, and provide medical assistance
to victims. Comply with all regulations regarding hazardous material handling and safety.
Operate firefighting and heavy equipment.
 Troubleshoots computer, server, and software problems, submits help desk tickets with
higher IT organizations as needed, provides basic user level customer service to ensure
continued connectivity to include network printer and share mappings.
 Designed and implemented Microsoft Excel tracking system for hazardous material.
 Facilitated team building and instilled focus on efficiently fighting fires and providing
patient care.
 Resolving hardware/software interface and interoperability problems
 Provided systems/network support, system engineering, critical problem resolution;
 Maintained all hardware and software by resolving failures; perform technology
refreshes as needed.
 Planned and managed projects. Provided security awareness training.
CSA LTD - Kuwait
Firefighter / Technician, 2005 – 2011
Perform fire suppression and rescue efforts at military installations and private communities;
advance lines, ventilate entries, perform salvage & extrication, and provide medical assistance
to victims. Comply with all regulations regarding hazardous material handling and safety.
Operate firefighting and heavy equipment.
 Designed and implemented Microsoft Excel tracking system for hazardous material.
 Troubleshoots computer, server, and software problems, submits help desk tickets with
higher IT organizations as needed, provides basic user level customer service to ensure
continued connectivity to include network printer and share mappings.
 Facilitated team building and instilled focus on efficiently fighting fires and providing
patient care.
Dekalb County Fire & Rescue
Firefighter, 2004 – 2005
Perform fire suppression and rescue efforts at military installations and private communities;
advance lines, ventilate entries, perform salvage & extrication, and provide medical assistance
to victims. Comply with all regulations regarding hazardous material handling and safety.
Operate firefighting and heavy equipment.
 Possess Hazardous Materials Technician certification and served as Environmental,
Safety, and Health Technician. Handled spill cleanup, storage, and monitoring; updated
MSDS; prepared documentation and communication.
 Designed and implemented Microsoft Excel tracking system for hazardous material.
 Facilitated team building and instilled focus on efficiently fighting fires and providing
patient care.

3. CAREY ARMSTRONG Page 3
DEVRY UNIVERSITY, Decatur, Georgia
Technical Management Student, 2004 – 2009
Earned Bachelor of Science degree through coursework in computer science and technology
management. Gained experience in programming environments (UNIX, Linux, Eclipse IDE),
Java, exception handling, event-driven GUI models, microprocessor architecture, data
communication & networking (noise effects, multiplexing, transmission methods, protocols,
architecture, performance analysis), operating systems (process states & synchronization,
multiprocessing, multiprogramming, processor & disk scheduling, resource management, static
& dynamic relocation, virtual memory, logical & physical I/O, device allocation, file
management), and database systems design using SQL.
 Demonstrated strong team leadership skills and ability to quickly master complex new
tasks.
~ Prior experience as Assistant Manager with Warehouse Music and Firefighter / Emergency
Medical Technician with the United States Air Force. ~