1. Crisogono Zavala Pena
IT System Administration & Network Security Specialist
514 E. Avenue Coronado, CA 92118 | Ph: 757-574-2763
email: Crisogono@gmail.com
PROFESSIONAL SUMMARY
Strong skill set in managing, analyzing, and implementing complex technical information technology procedures
for the United States Navy; knowledge in acquisition, administration, analysis, technical support, and
troubleshooting. Successfully meets the challenge of remaining current with new and developing technology.
Demonstrated skills in personnel management, information security, network security, network administration
client relations, training, database development and communication in a cutting-edge environment; demonstrated
leadership with supervisors and consistent quality in the technical development of colleagues; confident in
abilities and committed to performance excellence providing stability and growth in computing environments;
HBSS, Veritas Back Up System, and Active Directory Administration experience.
CORE STRENGTHS & QUALIFICATIONS
 10+ years of IT Coordination / Support, Network Security
Management experience with the United States Navy with a
proven track record of success - Top Secret Clearance.
 Ability to leverage IT knowledge to support internal and external
public information dissemination operations, instruct and assist
both novice and advanced IT users, and conduct evaluations of
hardware and software to recommend acquisitions and
upgrades to existing capabilities.
 Knowledge of network use and maintenance sufficient to give
needed guidance or training to customers to prevent problem
recurrences and to assist more experienced specialists in
resolving very complex problems.
 Generates positive impression while interacting with and
supporting customers, as well as cultivating a secure impact to
ensure success.
 Proven training/development abilities in cultivating talents within highly complex environments; adapts
style to recipient.
 Exceptionally advanced computer knowledge with an ability to manage complex disciplines and
circumstances; provides competence under pressure in highly complicated situations.
 Knowledge of configuration management concepts and life cycle management concepts sufficient to
identify the need to upgrade or enhance network component capabilities in response to network
problems and deficiencies.
 Ability to create complex databases to increase company’s productivity.
 Knowledge of customer service and support principles and methods sufficient to participate in delivery of
a wide range of IT support.
KEY SKILLS & AREAS OF EXPERIENCE
Manage multiple tasks without compromise of quality or productivity; work effectively with little to no supervision; use
sound organizational skills to achieve results that surpass goals and objectives; unique blend of leadership, analytical
skills, creativity, technical acumen, and problem solving abilities.
CAREER EXPERIENCE
United States Navy 2005 – Present
Information Systems Technician
 Expertly perform core and specialty functions of communications operations, message processing, and
network administration and security.
 Establish, monitor, and maintain Radio Frequency (RF) communications systems; perform spectrum
management within an area of responsibility; handle, store, and retrieve incoming and outgoing messages.
 Systems & Process Improvement
 Information Technology
 Training & Development
 Architecture / IT Strategy
 Project Management
 Business Communication
 Network Administration
 Networking Fundamentals
 Server Administration
 Information Assurance
 Security Operations
 Network Security
 Systems Maintenance
 Data Technology Integration
 Network Security
 Network Systems Administration
 Languages: Spanish & English
 Database Development

2. US Navy Con’t Crisogono Zavala Pena – page2
 Perform network system administration, maintenance, and training; manage, plan and coordinate unit-level
information systems security and integration across platforms, fleets, and services.
 Ensure the proper security, distribution, handling, accounting, reporting, and control of Communications
Security (COMSEC) materials, systems, and equipment.
 Configure external peripherals, workstations network connectivity, and operating system software;
administer deployed cryptologic tactical systems.
 Set-up cryptographic equipment and networks; set-up automated digital network systems; and monitor and
operate super high frequency, ultra-high frequency, and very high frequency systems.
 Configure network software and hardware; initialize network servers; install network components,
peripherals, software and operating systems.
 Troubleshoot network hardware and operating systems; manage communication network security functions
and monitor automated digital network systems.
 Manage digital media distribution systems; and manage information systems security documentation and
programs.
 Manage network system configurations; manage network system databases; design network system
databases; administer client platform securities.
 Develop emergency action plans; develop system security certification and accreditation documentation;
maintain electronic key management system databases; and implement information assurance vulnerability
alerts, bulletins, incident reporting processes, and policies.
 Interpret and track customer trouble calls and ensures resolution; destroys cryptographic materials; sanitizes
communications center to protect sensitive information; identifies system security risks and issues of
protection, aggregation, and interconnectivity; detects vulnerability threats; scans network media for viruses.
 Performs Electronic Key Management System watch-to-watch inventory, receives and transmits electronic
keying and physical Communication Security material, and submits reports; installs network media and
software components, primary storage devices, operating system software, remote access server, and
Intrusion Detection System equipment and software.
 Configures network auditing logs, computer application and operating system software, computer and
network system equipment, external peripherals, network connectivity, print services, system policy for
domains, and virus scanner.
 Troubleshoots network hardware, system software, and core workstation components; diagnoses network
equipment connectivity problems and identifies causes; maintains and analyzes audit logs and documents
errors; maintains and monitors security and systems logs for errors and compliance.
 Monitor network equipment and software; performs remote administration, printer administration, recovery
procedures, computer software testing, and trend analysis of hardware, software, and network problems.
 Coordinates and schedules system backups and events for system recovery; initializes network servers;
inspects information system, network, and hardware components; and administers user accounts.
EDUCATION / CAREER DEVELOPMENT / TRAINING / CERTIFICATES
University of Phoenix
Master in Education Curriculum & Instruction
Montemorelos University
Bachelors in Computer System Engineering
Certification: A+, Network+, Security+
Selected Military Training: Introduction To Information Systems, Introduction To Networking, Radio Frequency
Systems And Operations, Windows Desktop Operating Systems Administration, Business Communications, Computer
Applications, Computer Networking, Database Applications, IT Customer Service, Introduction To Operating Systems,
Introduction To Supervision, Navigation, Network Hardware Installation, Network Security, PC Repair And
Maintenance, Systems Maintenance, Telecommunications, Data Communication Technology Integration, Network
Security Management, Network Systems Administration, Project Management, Business Communication, Information,
Technology Essentials, Network Administration, Networking Fundamentals, Server Administration, Information
Assurance, Security Operations
AWARDS
Navy & Marine Corps Achievement Medal (3)
REFERENCES PROVIDED UPON REQUEST