ITM 3

1. Part I: PRINICPLES OF
MANAGEMENT
Lecture 3
Working Well Under Pressure

2. Lecture 3: Objectives
 Differentiating between pressure and stress
 Learning how to deal with stressful
situations in the workplace
 Adapting stress-coping strategies

3. Lesson 1
Stress.. Defined
Lecture 3 – Lesson 1

4. Pressure or Stress
 Challenging and stimulating work is needed
 We must develop skills
 This means learning to spot when we are under or over
our limit.
 Signs are:
 Under-stressed
 Overstressed
 Optimum pressure

5. Maintaining your Optimum
Stress Level
 Stress in proper balance is good
 Control is the key
The relationship between stress and health and happiness
seems to be parallel with optimum health and happiness
associated with optimum stress level.

6. Common Sources of Stress
1. Job-related sources
2. Family-related sources
3. Personal sources

7. Lesson 2
Dealing with
Stress
Lecture 3 – Lesson 2

8. Effective Coping Strategies
A recent study of top executives explored the most
common strategies used by the healthiest executives in
coping with work stress.
 Build resistance with a healthy life-style
 Separate home and work life
 Exercise regularly
 Withdraw from the situation
 Work hard on the task
 Analyze and change strategy for dealing with the
problem

9. Differences in Reacting
to Stress
 The impact of stress depends on one’s resilience.
 Stress resilience is a function of:
 Physical condition
 Mental condition
 Personality
 It can be increased it by increasing physical and mental
toughness and becoming more aware of personality
traits.
“People aren’t disturbed by things,
but by the views they take of them.”

10. Keys to being calm, confident and in control
when dealing with potentially stressful events:
1.Recognize the event as a gap between what
you want and what you have;
2.Recognize it as an opportunity to make a
conscious choice about how you will look at,
think about and respond to the gap;
3.Make a conscious choice and take action to
support your choice.
Reacting or Consciously
Responding to Critical Events

11. Lesson 3
Stress-Coping
Repertoire
Lecture 3 – Lesson 3

12. Your Stress-Coping Repertoire
 Build and Maintain an Adequate Sense of Self-Esteem
 Develop Efficiency in Using your Skills
 Take Sufficient vacations
 Utilize Social-support Systems
 Clarify your Personal Values and Live according to them
 Monitor your Own life pace
 Do regular physical exercise