This document summarizes the services of Specialist Education Services, an IT consultancy firm established in 1994. It provides various IT solutions to educational institutions, including virtual learning environments, intranets, dashboards and other systems. It has experience implementing solutions for clients like NHS, colleges and private sector organizations. The document outlines some of its projects, including developing intranets and online systems for various educational organizations to improve information sharing and business processes.

1. Specialist Education Services IT in Academia

2. IRW - Company BackgroundEstablished IT Consultancy and Software HouseOriginally formed 1994: 26 members of staffProvide best of breed consulting and e-solutions to private and public sector clients. Extensive business experience, educational sector references and case studiesMulti award-winning business software solutionsMicrosoft Gold Certified Partner

3. Some of our Clients – Private and Public SectorsNHSEDUCATIONPUBLIC SECTORPRIVATE SECTORAdamSmithCollegeBabcock Group

4. Educational ExperienceIntegrated campus solutionsE-business strategy developmentDashboards and KPI metricsUse of VLEs to deliver materialsBusiness Contacts Management Knowledge Base Expenses Claims and Approval Timetabling and room bookingJob Requisition (HR Team Site) Helpdesks Business Intelligence and data warehousingIntegrate CRM to student records

5. Inventory Tracking

6. Staff PDP and Coaching systems

7. Project Tracking

8. Sickness and Holidays

9. Custom Team Workspace

10. Meeting/Classroom and Equipment Reservation

11. Library

12. Tracking Physical Assets

13. Staff and student intranetsLearn directScotland/SUfI/SDSReview of e-services and architectureNational market, aims and outlookRedesign and redevelopment of all outfacing web systemsSpecification and selection of business CRM systemTeam collaborative development of main line of e-business systems, NLOD and others.Plan and implement staff Intranet; rationalise /reduce systems landscapeConduct organisation wide Risk AssessmentReview and redevelop Business Continuity plansSupport a range of web and internal systems.

14. Coatbridge College: Intranet, Platform and DesignConsultancy to plan and design Custom Intranet

15. SharePoint 2007 selected for the Intranet

16. Improve information sharing and retrieval across the organisation

17. Managing documents and meetings

18. Custom ‘look & feel’, web parts, site definitions and templatesHutchesons’ Grammar SchoolDeveloped integrated strategy, Accessible web site, intranets for staff and students, shared content.Microsoft and TES published this case study 2005 – First integrated implementation of intranet, extranet and web in an independent schoolPilot of e-business – secure, linked external e/learning and brandingMicrosoft Content Management Server CMSVirtual Learning Environment for > 2,000 users using SharePoint Portal Server and Class Server

19. Other Relevant Projects

20. The ICT Landscape... Towards the e-Institutione-businessVLEsCMSOutfacingWebKPI Dashboards Student RecordsStaff CPDCRMWeb MarketingE-PortfolioE-AssessmentMobileDevicesExtranetsIntranetsStudent portalsMLEsMIS

21. E-Business Monitoring: Executive Dashboard Views, KPIs, Drill DownIntegratedUser oriented transparencyMore efficiencyMore cost effectiveScalable………………………………+Taking the volume/ complexity of business and transforming into a clear line of sight to inform decision making

22. TRANSACTIONALTRANSFORMATIONALOrganisation StructureExternalEnvironment(Pressures &Opportunities)Values & CultureOrganisation CapabilityLeadershipIntegrate+ Focus onLearnerCollegePerformance(Metrics)E Business &ProcessesIndividualCapabilityStrategyClimate& Motivation

23. It’s about business….E-Business: It's about business, not technologyPeople, Processes, Information, and SystemsTransformation to what……?It's about streamlining your current business processes to improve operating efficiencies, which in turn will strengthen the value you provide to your customers (students) - value that cannot be generated by any other means, and value that will give you real, measurable advantage and added value (IBM E- Business Web site).

24. Organisational OverviewIntegrated Services and Solutions