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Strategic Principles presentation for ITSSG 2009-01-21
The document outlines several strategic principles for IT at an educational institution: 1) ensuring core business value by adding to the experiences of staff, students, entrepreneurs and the community and being differentiated; 2) providing coherent services defined by service level agreements where the technology enables the integrated services; 3) effective delivery through user-friendly, well-supported and discoverable services with documentation and learning resources. Autonomy is also important through user-owned technology and legacy systems, while the institution aims to function as one college with centrally funded and supported services that are open to all.
