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IT Portfolio Management
Proposal
RR Vogue
MARK WILSON RAMSAY
Aim(s)
 Overview
 Background
 Approach
 Implementation
Portfolio Management of IT
 Seeks to address some fundamental questions:
 Are we doing the right things?
 Are we doing these things right?
 Are we realising the benefits from changes?
Definitions
 Efficiently - In an efficient manner; so as to produce an effect; with adequate
success; effectively. OED (2016)
 Effectively - So as to produce an effect, esp. a desired effect; (emphatically) with
powerful effect; decisively, completely. OED (2016)
 Benefits Realisation “For a project to be judged a success, potential benefits
need to be identified as early as possible and realised either during or after the
lifespan of the portfolio.” Remenyi & Sherwood-Smith, (1998)
Success
 Levine (2005 p.22) offers a broad
definition of PPM: “Project portfolio
management is the management of the
project portfolio so as to maximize the
contribution of projects to the overall
welfare and success of the enterprise.
Success Factors include:
 Portfolio Sponsor selected & engaged
 Governance methodology
 Full time resources
 A method of prioritisation
 Top executive total commitment and
support
Background Issues
 Cocoa price
 Digital and mobile technology
 Political changes
RRVogue Vision
 We will be a national leader in chocolate
manufacture and retail. A trailblazer in
innovation and customer experience that
operates an integrated vertical supply chain.
What projects?
RRVogue
Vision Led – White
Chocolate
New Factory
Factory
Procurement
Integration
Marketing
Sales
IT spans all these
areas
Vending Machines
Procurement
Deployment
Retail Outlet Closure
Systems, Testing etc
Redevelop
Factory
Disposal
Refit
Remove or
replace
Compliance - Dark
Chocolate
Address Quality
Issues
Quality
Improvement
Lean or Six Sigma
Process
Introduction
Software or
hardware changes,
training
Business As Usual
(BAU) - Milk
Chocolate
Maintain Revenue
Renovate current
factory
Maintenance of
legacy systems and
others
Other Emergent or
Vision Led
Alternatives to retail
outlets
Wrapping
Manufacture
Project Selection
Process Financial
Value
Strategic
Success
Selection
and
Balance
Individual
Project
Success
Net Present Value NPV
vs
Internal Rate of Return
vs
Payback Period
Sunk cost effect
Framing
Evidence
Strengths
e.g. Approval received, access new business, revenues,
market foothold
Weaknesses
e.g. Old factory not fit for purpose, quality issues, new
product
Opportunities
e.g. New Market, focus groups suggest strong sales,
growth
Threats
e.g. Market trends, government interest & oversight,
timeline, competitors, planning applications
SWOT
A project example:
Benefits (Vending
Machine Project)
 Better customer access
 Reduced wastage
 Less customer interaction
 No sales data or track record
 Other measures of performance needed
 New operating processes need trained people
Available 24/7
Controlled temperature
Reduce retail outlet costs
75% Initial Rate of Return
New operating model
Assumptions
Organisational
• Focus is to maximise revenue
before shareholder value
• Success is measured throughout
the portfolio life
• Financial support to realise the
benefits from the project
Portfolio
• Portfolio compared with
comparative metrics
• Real time information available to
Portfolio Manager
• Common reporting platform and
requirements defined
• Portfolio Management Office
(PMO) and Management
Information System (MIS) Ready
Programme / Project
• Time, not quality or price is the
critical factor
• Approval received to start
• All programme and project
managers are assigned
• Each project has an associated
and updated Business Case
• Extra resources will be made
available as requested
Portfolio Management Proposal
 Management Maturity Model
 Standardise
 Define
 Manage
 Optimise
 Gate Reviews – Condition Based
 Steering Committees – Fortnightly
 Audits
 Monthly – Overall portfolio performance
 Quarterly – Judge against success criteria
Programme Timeline
New Factory (estimated)
14 Dec 17
STANDARDISE
•Proposal
•Benefits identified and
agreed
Jan 17
DEFINE
•Prepare
•Manage
•New Factory being
built
Feb 17
MANAGE
•Deliver
•New Factory Ready
Mar 17
MANAGE
•Manufacture started
•End Mar 17 -White
chocolate on sale
Apr 17 onwards
OPTIMISE
•Realising benefits already
•Learn and Adapt
Apr 18
onwards
•Realise Benefits
•FY End
Apr 19
•Closure
•Conditions Based
Potential Projects
 Hardware – Network configuration, legacy replacement
 Software – New tools, training, AI
 Marketing – Big Data, Customer Analytics
 Manufacture – Process automation, AI, 3-D modelling
 Business – Quick wins such as email simplification
Work
remaining
 Portfolio Analysis
Work
remaining
 Delivery Journey
Risks
External
Internal
Systems & Technology
What is the total risk of the
portfolio?
Summary
 Overview
 Background
 Approach
 Implementation
Portfolio Management Proposal
 Management Maturity Model
 Standardise
 Define
 Manage
 Optimise
 Gate Reviews – Condition Based
 Steering Committees – Fortnightly
 Audits
 Monthly – Overall portfolio performance
 Quarterly – Judge against success criteria
Any questions?
https://www.facebook.com/markwilsonram
say
https://twitter.com/mwilsonramsay
https://www.linkedin.com/in/markwilsonra
msay
IT Portfolio Manager Candidate
Mark Wilson Ramsay
Please get in touch.

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It portfolio management case study presentation

  • 1. IT Portfolio Management Proposal RR Vogue MARK WILSON RAMSAY
  • 2. Aim(s)  Overview  Background  Approach  Implementation
  • 3. Portfolio Management of IT  Seeks to address some fundamental questions:  Are we doing the right things?  Are we doing these things right?  Are we realising the benefits from changes?
  • 4. Definitions  Efficiently - In an efficient manner; so as to produce an effect; with adequate success; effectively. OED (2016)  Effectively - So as to produce an effect, esp. a desired effect; (emphatically) with powerful effect; decisively, completely. OED (2016)  Benefits Realisation “For a project to be judged a success, potential benefits need to be identified as early as possible and realised either during or after the lifespan of the portfolio.” Remenyi & Sherwood-Smith, (1998)
  • 5. Success  Levine (2005 p.22) offers a broad definition of PPM: “Project portfolio management is the management of the project portfolio so as to maximize the contribution of projects to the overall welfare and success of the enterprise. Success Factors include:  Portfolio Sponsor selected & engaged  Governance methodology  Full time resources  A method of prioritisation  Top executive total commitment and support
  • 6. Background Issues  Cocoa price  Digital and mobile technology  Political changes
  • 7. RRVogue Vision  We will be a national leader in chocolate manufacture and retail. A trailblazer in innovation and customer experience that operates an integrated vertical supply chain.
  • 8. What projects? RRVogue Vision Led – White Chocolate New Factory Factory Procurement Integration Marketing Sales IT spans all these areas Vending Machines Procurement Deployment Retail Outlet Closure Systems, Testing etc Redevelop Factory Disposal Refit Remove or replace Compliance - Dark Chocolate Address Quality Issues Quality Improvement Lean or Six Sigma Process Introduction Software or hardware changes, training Business As Usual (BAU) - Milk Chocolate Maintain Revenue Renovate current factory Maintenance of legacy systems and others Other Emergent or Vision Led Alternatives to retail outlets Wrapping Manufacture
  • 9. Project Selection Process Financial Value Strategic Success Selection and Balance Individual Project Success Net Present Value NPV vs Internal Rate of Return vs Payback Period Sunk cost effect Framing
  • 10. Evidence Strengths e.g. Approval received, access new business, revenues, market foothold Weaknesses e.g. Old factory not fit for purpose, quality issues, new product Opportunities e.g. New Market, focus groups suggest strong sales, growth Threats e.g. Market trends, government interest & oversight, timeline, competitors, planning applications SWOT
  • 11. A project example: Benefits (Vending Machine Project)  Better customer access  Reduced wastage  Less customer interaction  No sales data or track record  Other measures of performance needed  New operating processes need trained people Available 24/7 Controlled temperature Reduce retail outlet costs 75% Initial Rate of Return New operating model
  • 12. Assumptions Organisational • Focus is to maximise revenue before shareholder value • Success is measured throughout the portfolio life • Financial support to realise the benefits from the project Portfolio • Portfolio compared with comparative metrics • Real time information available to Portfolio Manager • Common reporting platform and requirements defined • Portfolio Management Office (PMO) and Management Information System (MIS) Ready Programme / Project • Time, not quality or price is the critical factor • Approval received to start • All programme and project managers are assigned • Each project has an associated and updated Business Case • Extra resources will be made available as requested
  • 13. Portfolio Management Proposal  Management Maturity Model  Standardise  Define  Manage  Optimise  Gate Reviews – Condition Based  Steering Committees – Fortnightly  Audits  Monthly – Overall portfolio performance  Quarterly – Judge against success criteria
  • 14. Programme Timeline New Factory (estimated) 14 Dec 17 STANDARDISE •Proposal •Benefits identified and agreed Jan 17 DEFINE •Prepare •Manage •New Factory being built Feb 17 MANAGE •Deliver •New Factory Ready Mar 17 MANAGE •Manufacture started •End Mar 17 -White chocolate on sale Apr 17 onwards OPTIMISE •Realising benefits already •Learn and Adapt Apr 18 onwards •Realise Benefits •FY End Apr 19 •Closure •Conditions Based
  • 15. Potential Projects  Hardware – Network configuration, legacy replacement  Software – New tools, training, AI  Marketing – Big Data, Customer Analytics  Manufacture – Process automation, AI, 3-D modelling  Business – Quick wins such as email simplification
  • 19. Summary  Overview  Background  Approach  Implementation
  • 20. Portfolio Management Proposal  Management Maturity Model  Standardise  Define  Manage  Optimise  Gate Reviews – Condition Based  Steering Committees – Fortnightly  Audits  Monthly – Overall portfolio performance  Quarterly – Judge against success criteria
  • 21.

Editor's Notes

  1. Needs to be confirmed and responsive. There needs to be open dialogue between all representatives but particularly between the Portfolio Manager and Sponsor. e.g. APM customer satisfaction, OGC say objectives People – These need to be dedicated to the task ahead. All changes on people will impact the portfolio’s degree of success. How this is done is open to interpretation but there needs to be a ordered structure so that judgement can be exercised judiciously. All senior management need to be clear on the benefits to ensure that this commitment and support are given willingly.
  2. “Changes such as the emergence of a new technology or a competitive product, changes in demographics or foreign exchange rates, or changes in commodity or property prices can radically alter our project’s prospects for success.”
  3. Assumed vision Manufacture to Customer Innovation such as significant changes in how we retail products – think vending machines. Customer experience – listen to our customers Integrated – works better together What is the RRVogue Strategy? Gain foothold in new sector Expand production capacity - Revenue Maximisation - £30 mil
  4. Portfolio Analysis Delivery Journey Balanced Scorecard Scoring Checklists Risk-Reward Diagrams Strategic Alignment (red, amber, green) Weighted scoring model Stakeholder Maps Strategy Maps
  5. External Application for planning permission is rejected or delayed Quality expectations Market changes Think PMESII-E (Political, Military, Economic, Social, Infrastructural, Informational & Environmental) Internal Finance not secured Results are not measurable immediately Sales are too good - positives too Build is delayed Factory is sold Timely decisions Sales are worse than expected Single points of failure Business case does not meet key stakeholder agreement Factory output Key Stakeholders change Systems Executives cannot match results of maturing processes against financial results Accountability Business Cases updated Business Case drafted and agreed Vending machine technology not as expected - Diversify
  6. Hand out chocolate