Рамелла Басенко – Lead QA Engineer & Engineering Manager at AgileEngine - Огляд актуального ISTQB портфоліо з іспитами всіх рівнів - Детальніше про Expert Level та його напрями - Цінність сертифікатів ISTQB в сучасних реаліях - Мій досвід здачі іспиту ISTQB Expert Level і що ж робити коли з першого разу не вийшло

1. WELCOME TO
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2. DEVELOP PERSONALLY
AND PROFESSIONALLY -
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FROM ISQI
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For two decades, iSQI® has been one of the world‘s leading providers of
certification exams in the IT industry.
We offer independent and internationally recognized exams for
professionals who want to prove their knowledge and take their career to the
next level. Our goal is to accompany professionals on their professional and
personal path, and to certify their knowledge with globally recognized
certificates.
We have offices worldwide, in Potsdam, London, Amsterdam and Boston and
a team of support staff to assist you.

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exam@isqi.org
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AUDITORS ARE WITH
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5. • Exams on-site directly
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trained proctor
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TEST CENTER EXAM
• Online exam on-site after
the training or on a set
exam date
• Supervision by an iSQI-
trained examiner
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• Result is available
immediately after the
exam
• Online exam with remote
monitoring
• The candidate decides
where and when the exam
should be taken
• Maximum flexibility
• The result is available
immediately after the
exam
PAPER EXAM SMEX EXAM FLEX EXAM
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6. Experience Confidence with iSQI:
Combine Time Extension and 2TRY for enhanced flexibility and assurance,
empowering your success in the certification journey.
Time Extension:
• Available for various certification exams.
• Designed to accommodate non-native speakers or for specific reasons.
• Streamlined request process through form submission.
• Confirmation and scheduling instructions are provided by iSQI.
2TRY Option:
• Cost: 25% extra with the initial order.
• Benefit: Free re-sit exam if the first attempt is unsuccessful.
• Applicable to selected products.
• Request for the free repeat exam must be made within 90 days of the initial
exam.

7. HOW CAN WE
HELP?
PLEASE CONTACT
US!
YOUR CONTACT PERSON:
exam@isqi.org

8. Registration form to take SMEX or FLEX exam in Pecode Office
https://docs.google.com/forms/d/e/1FAIpQLSc2ARqHE27puj9dF95sYBMlS4dQhvDis0sf
R0UBw6lDpjmA9A/viewform?usp=send_form
In case of any questions please contact Ramella Basenko
https://www.linkedin.com/in/ramella-basenko-b1714579/

9. About speaker
Speaker: Ramella Basenko
Role: Lead QA Engineer at AgileEngine, ISTQB certified
Expert Level (Test Process Improvement)
10+ years of experience in QA area, 8 years of QA team
management experience.

10. Agenda
1. ISTQB portfolio overview
2. Expert Level deep dive
3. Flex exam option updates
4. What to do if you’ve failed the 1st try
5. How to register your success
6. Questions & Answers

11. Introduction
What benefits does ISTQB provide for Software testing professionals?
ISTQB is the international standard in the field of software testing certification. Whether you are just getting
started in a career in testing or have been in the field for years, earning an ISTQB certification offers
significant benefits:
● An independent, internationally recognized, validation of skills that
employers trust
● Portable proof of ability for both current and future employment
● Builds and extends skills to support career progression
● Enhances professional credibility (certificate holders have authorized use
of the applicable ISTQB “Certified Tester” logo)

12. ISTQB Portfolio overview

13. ISTQB Expert Level Deep dive
Requirements for candidates
The ISTQB® Improving the Test Process - Implementing Test Process Improvement (CTEL-ITP-ITPI) helps prepare individuals
to fulfill the specific expert role within their organization or project, and more specifically to ensure that the implementation
of test process improvements within their organization or project takes place effectively and stands the best chance of
success. It covers the improvement process, organization considerations, change management, and success factors.
For Part 1 of the CTEL-ITP certification, refer to CTEL-ITP-ATP.
The Expert Level certification is aimed at those who have already achieved an advanced point in their careers in software
testing and wish to develop further their expertise in a specific area.
To obtain Expert Level certification, candidates must have:
● the Certified Tester Foundation Level (CTFL) certificate
● the Advanced Level Test Manager (CTAL-TM) certificate
● passed the Expert Level Exam
● at least 5 years of practical testing experience
● at least 2 years of industry experience in the specific Expert Level topic

14. ISTQB Expert Level Deep dive
CTEL-ITP-Assessing Test Process (P1)

15. ISTQB Expert Level Deep dive
CTEL-ITP-Implementing Test Process Improvement (P2)

16. ISTQB Expert Level Deep dive
CTEL-TM-Strategic Test Management

17. ISTQB Expert Level Deep dive
CTEL-TM-Operational Test Management

18. ISTQB Expert Level Deep dive
CTEL-TM- Managing the test team

19. What to do if you’ve failed your 1st try ?
● If you’ve failed the 1st try you can make second attempt
● Failure is not the end and not the opposite of success, it is
a PART of success
● You got your knowledge assessment and can try to
improve yourself
● Knowledge assessment is broken down by learning
objectives
● The best way to re-prepare is to analyse points of failure
and make every effort to study topics which failed

20. What to do if you’ve failed your 1st try ?
Notification email after taking the exam

21. What to do if you’ve failed your 1st try ?
● Copy data from your notification email
to excel sheet (or google sheet or any
other suitable editor)
● Look through notification email and find
out what K-levels(Cognitive Levels) and
LO(Learning Objectives) have 0.00 %
passed
● Highlight also K-levels and LO where
you didn’t get 100%
● Figure out what K-levels and LO got
100% (probably you understood those
topics very well)
● Start improving your knowledge in failed
LO

22. What to do if you’ve failed your 1st try ?
● Go through Sample Exam questions
shared on ISTQB website and try to
pass them
● After passing analyze which K-levels
and LO passed and which failed
● Sort out the questions and answers in
detail, read additional literature

23. What to do if you’ve failed your 1st try ?
● Learning objectives with K-levels are
mentioned in syllabus
● There are also important keywords
which need to be learned (can be found
in Glossary)
The Foundation and Advanced exams cover four different K-
levels (K1 to K4):
● K1 (Remember) = The candidate should remember or
recognize a term or a concept.
● K2 (Understand) = The candidate should select an
explanation for a statement related to the question topic.
● K3 (Apply) = The candidate should select the correct
application of a concept or technique and apply it to a given
context.
● K4 (Analyze) = The candidate can separate information
related to a procedure or technique into its constituent parts
for better understanding and can distinguish between facts
and inferences.

24. What to do if you’ve failed your 1st try ?
Example of preparation workbook with questions example

25. How to register your success
● After successfully passed exam candidates got following email with instructions to register
their certificates

26. How to register your success
● Once certificate is registered it will appear on Successful candidate register by ISQI
http://scr.istqb.org/

27. How to register your success
● For digital badges we have now SkillsClub where our certificates will be shown as verified
https://app.skillsclub.com/