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ISO 9001:2015 Transition Checklist
ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
4 Context of the organization
4.1 Understanding the organization
and its context
The organization shall determine
external and internal issues that are
relevant to its purpose and its strategic
direction and that affect its ability to
achieve the intended result(s) of its
quality management system. The
organization shall monitor and review
the information about these external
and internal issues
Yes
4.2 Understanding the needs and
expectations of interested parties
Due to their impact or potential impact
on the organizations ability to
consistently provide products and
services that meet customer and
applicable statutory and regulatory
requirements, the organization shall
determine:
The interested parties that are relevant
to the quality management system
The requirements of these interested
parties that are relevant to the quality
management system; the organization
shall monitor and review the
information about these interested
parties and their relevant requirements
Yes
4.3 Determining the scope of the
quality management system
The organization shall determine the
boundaries and applicability of the
quality management system to
establish its scope
Yes
4.4 Quality management system
The organization shall establish,
implement, maintain and continually
improve a quality management system,
including the processes needed and
their interactions
Yes
ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
5 Leadership
5.1 Leadership and commitment
5.1.1 General
Top management shall demonstrate
leadership and commitment with
respect to the quality management
system by:
Taking accountability of the
effectiveness of the QMS
Ensuring that the quality policy and
objectives are established for the QMS
Yes
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and are compatible with the context
and strategic direction of organization
Ensuring the integration of the QMS
requirements into the organization’s
business processes
Promoting the use of the process
approach and risk based thinking
Ensuring that the resources needed for
the QMS are available
Communicating the importance of
effective quality management and of
conforming to the QMS requirements
Ensuring that the QMS achieves its
intended results
Engaging, directing and supporting
persons to contribute to the
effectiveness of the QMS
Promoting continual improvement
Supporting other relevant
management roles to demonstrate
their leadership as it applies to their
areas of responsibility
5.1.2 Customer Focus
Top management shall demonstrate
leadership and commitment with
respect to customer focus by ensuring:
a) Customer and applicable
statutory and regulatory
requirements are
determined, understood and
consistently met
b) The risks and opportunities
that can effect conformity of
products and services and
the ability to enhance
customer satisfaction are
determined and addressed
c) The focus on enhancing
customer satisfaction is
maintained
5.2 – Policy
5.2.1 Developing the Quality Policy
Top management shall establish,
review and maintain a quality policy
that:
Is appropriate to the purpose and
context of the organization.
Provides a framework for setting and
reviewing quality objectives
Includes a commitment to satisfy
applicable requirements
It should communicated and
understood and be available to
relevant interested parties as
appropriate
Yes
Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/
5.2.2 Communicating the Quality
Policy
The quality policy shall:
a) Be available and be
maintained as documented
information
b) Be communicated,
understood and applied
within the organisation
c) Be available to relevant
interested parties, as
appropriate
5.3 Organizational roles,
responsibilities and authorities
Top management shall ensure that the
responsibilities and authorities for
relevant roles are assigned,
communicated and understood within
the organization
No
6 Planning
6.1 Actions to address risk and
opportunities
When planning for the QMS the
organization shall consider the issues
referred to 4.1 and the requirements
referred to in 4.2 and determine the
risks and opportunities that need to be
addressed to:
a)give assurance that the QMS can
achieve the intended results
b) enhance desirable effects
c) prevent or reduce, undesired
effects
d) achieve improvement
Yes
6.1.2 The organization shall plan:
a) actions to address these risks and
opportunities
b) how to:
1) Integrate and implement the
actions into its QMS
2) Evaluate the effectiveness of
these actions
Yes
6.2 Quality objectives and planning to
achieve them
6.2.1 The organisation shall establish
quality objectives at relevant functions,
levels and processes needed for the
QMS
Yes
ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
6.2.2 When planning actions to achieve
quality objectives the organization shall
determine:
What will be done, what resources will
be required, who will be responsible,
Yes
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when will it be completed, how will the
results be evaluated
6.3 Planning of changes
When the organisation determines the
need for changes to the QMS, the
changes shall be carried out in a
planned manner:
The purpose of the change and any
potential consequences, the integrity
of the QMS, the availability of
resources, the allocation or re-
allocation of responsibilities and
authorities
No
7 Support
7.1 Resources
The organization shall determine and
provide the resources needed for the
establishment, implementation,
maintenance and continual
improvement of the quality
management system
No
7.2 Competence
The organisation shall:
Determine the necessary competence
of persons doing work under its control
that affects the performance and
effectiveness of the QMS
Ensure that these persons are
competent on the basis of appropriate
education, training or experience
Where applicable take actions to
acquire the necessary competence and
evaluate the effectiveness of the
actions taken
Retain appropriate documented
information as evidence of competence
7. 3 Awareness
Persons doing work under the
organization’s control shall be aware
of:
The quality policy and relevant quality
objectives
Their contribution to the effectiveness
of the QMS, including the benefits of
improved performance
The implications of not conforming
with the QMS requirements
Yes
ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
7.4 Communication
Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/
The organization shall determine
internal and external communications
relevant to the QMS
What it will communicate?
When to communicate?
With whom to communicate?
How to communicate?
Yes
7.5 Documented information
7.5.1 General
The organizations QMS shall include:
Documented information required by
this international standard and
determined by the organization as
being necessary for the effectiveness of
the QMS
7.5.2 Creating and updating
When creating and updating
documented information the
organization shall ensure appropriate:
Identification and description (e.g. a
title, date, author, or reference
number);
format (e.g. language, software
version, graphics) and media (e.g.
paper, electronic);
review and approval for suitability and
adequacy.
No
7.5.3 Control of documented
information
Documented information required by
the QMS and by this International
Standard shall be controlled to ensure:
it is available and suitable for use,
where and when it is needed it is
adequately protected
No
7.5.3.2
For control of documented information
the organization shall address the
following activities where applicable:
Distribution, access, retrieval and use
Storage and preservation
Control of changes
Retention and disposition
Documented information of external
origin shall be identified as appropriate
and controlled
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ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
8 Operation
8.1 Operational planning and control
The organization shall plan, implement
and control the processes needed to
meet requirements for the provision
of products and services, and to
implement the actions determined in
6.0 by:
Determining requirements for the
products and services
Establishing criteria for the processes
and for the acceptance of products and
services
Determining the resources needed to
achieve conformity to product and
service requirements
Implementing control of the processes
in accordance with the criteria
Determining and keeping documented
information to the extent necessary to
have confidence that the processes
have been carried out as planned and
to demonstrate conformity of products
and services to requirements
The organisation shall control planned
changes and review the consequences
of unintended changes taking action to
mitigate any adverse effects as
necessary
The organisation shall ensure that
outsourced processes are controlled in
accordance with 8.4
Yes
8.2 Requirements for products and
services
8.2.1 Customer communication
Communication with customers shall
include:
Providing information relating to
products and services
Handling enquiries, contracts or orders
including changes
Obtaining customer feedback,
including customer complaints
The handling or controlling customer
property
No
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Establishing specific requirements for
contingency actions when relevant
ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
8.2.2 Determining requirements
related to products or services No
8.2.3 Review of requirements related
to products and services
No
8.2.4 Changes to requirements for
products and services No
No
8.3 Design and development No
8.3.1 General
The organisation shall establish,
implement and maintain a design and
development process that is
appropriate to ensure the subsequent
provision of products and services
No
8.3.2 Design and development
planning
No
8.3.3 Design and development inputs No
8.3.4 Design and development
controls
No
8.3.5 Design and development outputs No
8.3.6 Design and development
changes
No
8.4 Control of externally provided
services
No
8.5 Production and service provision No
8.6 Release of products and services No
8.7 Control of nonconforming process
outputs
No
9 Performance evaluation
9.1 Monitoring, measurement,
analysis and evaluation
9.1.1 General
The organization shall determine:
what needs to be monitored and
measured, the methods of monitoring
measurement, analysis and evaluation
as applicable to ensure valid results
when monitoring and measuring will be
performed and when results from
monitoring and measurement shall be
analysed and evaluated
The organisation shall evaluate the
quality performance and effectiveness
of the QMS
No
9.1.2 Customer Satisfaction No
9.1.3 Analysis and evaluation No
9.2 Internal Audit
9.2.1
The organization shall conduct internal
audits at planned intervals to provide
information on whether the QMS
New clause
but not really
any new
requirements
Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/
conforms to the organisations own
requirements for its QMS and to this
international standard and is
effectively implemented and
maintained
ISO 9001:2015 Clause New
requirement
Complies
(Yes/No)
Evidence
9.3 Management Review
Top management shall review the
organization's QMS, at planned
intervals, to ensure its continuing
suitability, adequacy and effectiveness
New clause
but not really
any new
requirements
10 Improvement
10.1 General
10.2 Nonconformity and corrective
action
When a nonconformity occurs,
including those arising from
complaints, the organization shall react
to the nonconformity
New clause
but not really
any new
requirements
10.3 Continual improvement
The organization shall continually
improve the suitability, adequacy and
effectiveness of the QMS
New clause
but not really
any new
requirements

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Iso 9001 transition checklist

  • 1. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ ISO 9001:2015 Transition Checklist ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 4 Context of the organization 4.1 Understanding the organization and its context The organization shall determine external and internal issues that are relevant to its purpose and its strategic direction and that affect its ability to achieve the intended result(s) of its quality management system. The organization shall monitor and review the information about these external and internal issues Yes 4.2 Understanding the needs and expectations of interested parties Due to their impact or potential impact on the organizations ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, the organization shall determine: The interested parties that are relevant to the quality management system The requirements of these interested parties that are relevant to the quality management system; the organization shall monitor and review the information about these interested parties and their relevant requirements Yes 4.3 Determining the scope of the quality management system The organization shall determine the boundaries and applicability of the quality management system to establish its scope Yes 4.4 Quality management system The organization shall establish, implement, maintain and continually improve a quality management system, including the processes needed and their interactions Yes ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 5 Leadership 5.1 Leadership and commitment 5.1.1 General Top management shall demonstrate leadership and commitment with respect to the quality management system by: Taking accountability of the effectiveness of the QMS Ensuring that the quality policy and objectives are established for the QMS Yes
  • 2. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ and are compatible with the context and strategic direction of organization Ensuring the integration of the QMS requirements into the organization’s business processes Promoting the use of the process approach and risk based thinking Ensuring that the resources needed for the QMS are available Communicating the importance of effective quality management and of conforming to the QMS requirements Ensuring that the QMS achieves its intended results Engaging, directing and supporting persons to contribute to the effectiveness of the QMS Promoting continual improvement Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility 5.1.2 Customer Focus Top management shall demonstrate leadership and commitment with respect to customer focus by ensuring: a) Customer and applicable statutory and regulatory requirements are determined, understood and consistently met b) The risks and opportunities that can effect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed c) The focus on enhancing customer satisfaction is maintained 5.2 – Policy 5.2.1 Developing the Quality Policy Top management shall establish, review and maintain a quality policy that: Is appropriate to the purpose and context of the organization. Provides a framework for setting and reviewing quality objectives Includes a commitment to satisfy applicable requirements It should communicated and understood and be available to relevant interested parties as appropriate Yes
  • 3. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ 5.2.2 Communicating the Quality Policy The quality policy shall: a) Be available and be maintained as documented information b) Be communicated, understood and applied within the organisation c) Be available to relevant interested parties, as appropriate 5.3 Organizational roles, responsibilities and authorities Top management shall ensure that the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organization No 6 Planning 6.1 Actions to address risk and opportunities When planning for the QMS the organization shall consider the issues referred to 4.1 and the requirements referred to in 4.2 and determine the risks and opportunities that need to be addressed to: a)give assurance that the QMS can achieve the intended results b) enhance desirable effects c) prevent or reduce, undesired effects d) achieve improvement Yes 6.1.2 The organization shall plan: a) actions to address these risks and opportunities b) how to: 1) Integrate and implement the actions into its QMS 2) Evaluate the effectiveness of these actions Yes 6.2 Quality objectives and planning to achieve them 6.2.1 The organisation shall establish quality objectives at relevant functions, levels and processes needed for the QMS Yes ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 6.2.2 When planning actions to achieve quality objectives the organization shall determine: What will be done, what resources will be required, who will be responsible, Yes
  • 4. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ when will it be completed, how will the results be evaluated 6.3 Planning of changes When the organisation determines the need for changes to the QMS, the changes shall be carried out in a planned manner: The purpose of the change and any potential consequences, the integrity of the QMS, the availability of resources, the allocation or re- allocation of responsibilities and authorities No 7 Support 7.1 Resources The organization shall determine and provide the resources needed for the establishment, implementation, maintenance and continual improvement of the quality management system No 7.2 Competence The organisation shall: Determine the necessary competence of persons doing work under its control that affects the performance and effectiveness of the QMS Ensure that these persons are competent on the basis of appropriate education, training or experience Where applicable take actions to acquire the necessary competence and evaluate the effectiveness of the actions taken Retain appropriate documented information as evidence of competence 7. 3 Awareness Persons doing work under the organization’s control shall be aware of: The quality policy and relevant quality objectives Their contribution to the effectiveness of the QMS, including the benefits of improved performance The implications of not conforming with the QMS requirements Yes ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 7.4 Communication
  • 5. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ The organization shall determine internal and external communications relevant to the QMS What it will communicate? When to communicate? With whom to communicate? How to communicate? Yes 7.5 Documented information 7.5.1 General The organizations QMS shall include: Documented information required by this international standard and determined by the organization as being necessary for the effectiveness of the QMS 7.5.2 Creating and updating When creating and updating documented information the organization shall ensure appropriate: Identification and description (e.g. a title, date, author, or reference number); format (e.g. language, software version, graphics) and media (e.g. paper, electronic); review and approval for suitability and adequacy. No 7.5.3 Control of documented information Documented information required by the QMS and by this International Standard shall be controlled to ensure: it is available and suitable for use, where and when it is needed it is adequately protected No 7.5.3.2 For control of documented information the organization shall address the following activities where applicable: Distribution, access, retrieval and use Storage and preservation Control of changes Retention and disposition Documented information of external origin shall be identified as appropriate and controlled
  • 6. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 8 Operation 8.1 Operational planning and control The organization shall plan, implement and control the processes needed to meet requirements for the provision of products and services, and to implement the actions determined in 6.0 by: Determining requirements for the products and services Establishing criteria for the processes and for the acceptance of products and services Determining the resources needed to achieve conformity to product and service requirements Implementing control of the processes in accordance with the criteria Determining and keeping documented information to the extent necessary to have confidence that the processes have been carried out as planned and to demonstrate conformity of products and services to requirements The organisation shall control planned changes and review the consequences of unintended changes taking action to mitigate any adverse effects as necessary The organisation shall ensure that outsourced processes are controlled in accordance with 8.4 Yes 8.2 Requirements for products and services 8.2.1 Customer communication Communication with customers shall include: Providing information relating to products and services Handling enquiries, contracts or orders including changes Obtaining customer feedback, including customer complaints The handling or controlling customer property No
  • 7. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ Establishing specific requirements for contingency actions when relevant ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 8.2.2 Determining requirements related to products or services No 8.2.3 Review of requirements related to products and services No 8.2.4 Changes to requirements for products and services No No 8.3 Design and development No 8.3.1 General The organisation shall establish, implement and maintain a design and development process that is appropriate to ensure the subsequent provision of products and services No 8.3.2 Design and development planning No 8.3.3 Design and development inputs No 8.3.4 Design and development controls No 8.3.5 Design and development outputs No 8.3.6 Design and development changes No 8.4 Control of externally provided services No 8.5 Production and service provision No 8.6 Release of products and services No 8.7 Control of nonconforming process outputs No 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.1.1 General The organization shall determine: what needs to be monitored and measured, the methods of monitoring measurement, analysis and evaluation as applicable to ensure valid results when monitoring and measuring will be performed and when results from monitoring and measurement shall be analysed and evaluated The organisation shall evaluate the quality performance and effectiveness of the QMS No 9.1.2 Customer Satisfaction No 9.1.3 Analysis and evaluation No 9.2 Internal Audit 9.2.1 The organization shall conduct internal audits at planned intervals to provide information on whether the QMS New clause but not really any new requirements
  • 8. Website: www.cawconsultancy.co.uk Blog: http://craigwillettstheisoandbusinessexpert.weebly.com/ conforms to the organisations own requirements for its QMS and to this international standard and is effectively implemented and maintained ISO 9001:2015 Clause New requirement Complies (Yes/No) Evidence 9.3 Management Review Top management shall review the organization's QMS, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness New clause but not really any new requirements 10 Improvement 10.1 General 10.2 Nonconformity and corrective action When a nonconformity occurs, including those arising from complaints, the organization shall react to the nonconformity New clause but not really any new requirements 10.3 Continual improvement The organization shall continually improve the suitability, adequacy and effectiveness of the QMS New clause but not really any new requirements