The document outlines a quality management system framework based on ISO9001:2015 standards. It includes sections for leadership and commitment, planning, support, operations, performance evaluation, and improvement. The key process steps are plan, do, check, and act. Sections cover requirements for products and services, design and development, production, control of external providers, product release, monitoring and measurement, and continual improvement.

1. QSE-QMSFRAMEWORK-01
Rev. 0
04.Feb.2020
QUALITY MANAGEMENT SYSTEM FRAMEWORK (ISO9001:2015)
8.2
Requirements
for Products
& Services
8.3
Design & Dev.
8.5
Production &
Service
8.4
Control of
externally
provided
products/servi
ces
8.6
Release of
Products/
Services
4.1External/Inter
nal Issues
4.2 Stakeholder
Needs
6.1Risk &
Opportunities &
Actions
7.1 Resources
• People
• Infrastructure
• Suitable
Environment
• Monitoring &
Measuring
• Org.
Knowledge
7.2
Competence
7.3
Awareness
7.4
Communication
7.5
Documented
Information
9.PERFORMANCE
EVALUATION
10.3
Continual
Improvement
10.2
Non-Conformity &
Corrective actions
(complaints)
10. IMPROVEMENT
8.7
Control of Non-
Conforming
Products
9.1Monitoring,
measurement, analysis
and evaluation
9.1.2 Customer
Satisfaction
9.2 Internal Audit
9.3 Management Review
6.2 Quality
Objectives
5.1 LEADERSHIP & COMMITMENT, 5.1.2 Customer Focus
5.2 Quality
Policy
5.3 Roles, Resp.
& Authorities
6.3 Planning of
Changes
7. SUPPORT
6.
PLANNING
8. OPERATIONS
1.PLAN2.DO
3. CHECK 4. ACT