Tennis NSW engaged ISFM to develop a strategic business and facility masterplan to grow tennis in NSW, identify supplementary business activities, develop a masterplan for the Sydney Olympic Park Tennis Centre, and develop a new operating structure. ISFM delivered additional revenue streams, a masterplan supporting the new business strategy, a redefined long-term business strategy, and a revised operating structure.

1. TENNIS NSW
CASE STUDY
Project Title: Strategic Business and Facility
Masterplan
Client: Tennis NSW
Project Description
Tennis NSW engaged ISFM to assist in the development
of a strategic business and facility masterplan to:
− Develop a business strategy togeth-
er with detailed action plans to grow
the sport of tennis in NSW
− Identify supplementary business
activities which are financially viable
and sustainable
− Develop a masterplan for the Syd-
ney Olympic Park Tennis Centre
which supports the new business
strategy and incorporates new
business activities
− Develop a new operating structure
to support the above initiatives
Services
− Facility Masterplanning
− Financial Analysis and Advice
− Strategic Business Planning
Outcomes
ISFM delivered the following key outcomes:
− Additional revenue streams that are
financially sustainable
− A masterplan that supports the new
business strategy of Tennis NSW
− A redefined business strategy to sup-
port the long-term needs of the busi-
ness and its users
− A revised operating structure
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